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WHAT A DIFFERENCE AWHAT A DIFFERENCE AMILLENNIUM MAKESMILLENNIUM MAKES
««
WHAT A DIFFERENCE AWHAT A DIFFERENCE AMILLENNIUM MAKESMILLENNIUM MAKES
««
Before the Nineties«Before the Nineties«
When hotels were run byhoteliers
2010 
«
2010 
«
When hotels are run byfinance and marketinggeneralists
 
Who Am I?Who Am I?
Up
on graduating from
CornellCornell
in1975, I embarked on an 11-year Hos
p
itality career in hotelo
p
erations. For the
p
ast 23 years, Ihave been in Executive Search,exclusively in Hos
p
itality. In 1992 Ilaunched
The Boutique SearchThe Boutique SearchFirmFirm
.
 
Take Me To Your Leader 
T
he
p
ur 
p
ose of this
p
resentation is toillustrate that, as our industry haschanged over the
p
ast 20 years, the ty
p
eof leadershi
p
it has been calling u
p
onhas greatly changed as well.
While hotel com
p
anies used to bemanaged by hoteliers, they are nowmanaged by generalists, regardless of their field of ex
p
ertise.
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