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BlackBerry Desktop Software
User Guide
Version: 6.1
 
SWD-1674986-0530104832-001
 
Contents
Basics..................................................................................................................................................................................................................4About the BlackBerry Desktop Software............................................................................................................................................................4Add your smartphone to the BlackBerry Desktop Software..............................................................................................................................4Add your tablet to the BlackBerry Desktop Software........................................................................................................................................5Activate your smartphone with a BlackBerry Enterprise Server........................................................................................................................6Prerequisites: Bluetooth connections................................................................................................................................................................7Connect your smartphone to your computer using Bluetooth technology.......................................................................................................8Start tasks automatically when you connect your smartphone.........................................................................................................................8Delete all data on your smartphone...................................................................................................................................................................8Reset the BlackBerry Desktop Software settings...............................................................................................................................................9Remove your settings from the BlackBerry Desktop Software..........................................................................................................................9Check for BlackBerry Desktop Software updates...............................................................................................................................................10Find more information.......................................................................................................................................................................................10Troubleshooting: Basics......................................................................................................................................................................................10Backup and restore............................................................................................................................................................................................12About backing up and restoring data.................................................................................................................................................................12Back up smartphone data or tablet data............................................................................................................................................................12Restore smartphone data or tablet data............................................................................................................................................................12Synchronization..................................................................................................................................................................................................14About synchronizing your organizer data..........................................................................................................................................................14Prerequisites: Synchronization...........................................................................................................................................................................14Turn off wireless synchronization......................................................................................................................................................................14Set up organizer data synchronization...............................................................................................................................................................15Synchronize your organizer data........................................................................................................................................................................15Troubleshooting: Synchronization.....................................................................................................................................................................15Applications........................................................................................................................................................................................................19About applications.............................................................................................................................................................................................19Add, update, or delete applications on your smartphone.................................................................................................................................19Add a display language to your smartphone......................................................................................................................................................19Troubleshooting: Applications...........................................................................................................................................................................20Software updates...............................................................................................................................................................................................21Update your BlackBerry Device Software..........................................................................................................................................................21Update your BlackBerry Tablet OS.....................................................................................................................................................................21Receive notifications for software updates........................................................................................................................................................22Switch to a new smartphone or new tablet.......................................................................................................................................................23
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