High Quality
Open the downloaded document, and select print from the file menu (PDF reader required).
Facilitating your process
journey …
A Practical Approach to Defining
Useful Measures
Houston Texas Chapter of the IIBAHouston, TXAugust 7, 2008
®2008 ***Proprietary*** All Rights Reserved -Process and Product Quality Consulting, LLC
Facilitating your process journey …
28/5/2008
Measurement and Analysis Process OverviewPlan MeasurementPerform MeasurementEvaluate Measurement
Agenda
®2008 ***Proprietary*** All Rights Reserved -Process and Product Quality Consulting, LLC
Facilitating your process journey …
38/5/2008
Core Measurement Activities
Measurement Process Model
PlanMeasurementPerformMeasurementEvaluateMeasurement
Objectivesand IssuesUser Feedback
Analysis ResultsMeasurementPlanNew IssuesImprovementActionsAnalysis Reportsand PerformanceMeasures
Technical andManagementProcesses
Add a Comment