• Embed Doc
  • Copy Link
  • Readcast
  • Collections
  • CommentGo Back
Download
 
To be used in conjunction with Plebble's Guide toWhere to go for help with consumer problems.
Issue1. Regulator2. Association/Ombudsman/ADRs3. Compensationscheme/s4. Consumer Advice5. Consumer Group
General Office of Fair Trading(OFT)British & IrishOmbudsman AssociationSmall Claims Court*Consumer Direct; CitizensAdviceConsumer FocusGeneralYour local TradingStandards departmentTrading Standards InsituteSmall Claims Court*Consumer Direct; CitizensAdviceConsumer FocusCommunications (internet,mobile, landlines)OfcomOffice of theTelecommunicationsOmbudsman(Otelo)*;Communcations& Internet ServicesAdjudication Scheme(CISAS)*Consumer DirectConsumer FocusPremium phone numbersPhonepay PlusPhonepay Plus*Phonepay Plus*Phonepay PlusConsumer FocusElectricity & GasOfgemEnergy Ombudsman*Electricity Standards of Performance Regulations;Gas Standards of Performance*;Guaranteed Standards of Service for GasTransportation*Consumer DirectConsumer FocusWaterOfwatConsumer Council for Water*Guaranteed StandardsScheme*Consumer Council for Water Consumer Council for Water PostPostcommPostal Services RedressScheme*Postal Services RedressScheme*Consumer DirectConsumer FocusProperty (buying & letting)Office of Fair Trading(Estate Agents Register)or local Trading StandardsdepartmentNational Association of Estate Agents & RoyalInstitute of CharteredSurveyors (complaintresolution provided byEstate AgentOmbudsman); Associationfor Residential Lettings(complaint resolutionprovided by DisputeService Ltd)Consumer DirectConsumer FocusBuilding contractorslocal Trading StandardsdepartmentFederation of Master BuildersConsumer Direct
of 00

Leave a Comment

You must be to leave a comment.
Submit
Characters: ...
You must be to leave a comment.
Submit
Characters: ...