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MOTOR FLEETSRISK MANAGEMENT GUIDE
JANUARY 2008
 
 
INDEX
INTRODUCTION PAGES 1/2/3RECRUITMENT PAGE 4DRIVERS PAGES 5/6VEHICLES PAGE 7/8VEHICLE RECOVERY PAGE 9ACCIDENT REPORTING PAGE 10PRO-ACTIVITY PAGES 11/12DISCIPLINARY ACTION PAGES 13/14DRIVER TRAINING PAGE 15RISK STRATEGY PAGE 16SUMMARY PAGE 17COMMENT PAGE 18USEFUL WEBSITES PAGE 19NOTES PAGE 20
 
INTRODUCTION
This document has been designed as an aide to motor fleet operators to assist
where appropriate
with the control of the fleet claims experience, to reduce thefrequency and cost of motor claims and to encourage teamwork throughout thebusiness.A loss control programme should begin with a “Statement of Policy” from seniormanagement, signed by a company director that is clear to all employees. Thereshould also be an effective review mechanism to ensure that the company statementis always appropriate through periods of change.Example:
“Our company is committed to the continuous development of the driving force. We recognise the importance of providing full support to develop and improve business performance through driver training that will focus on the improvement of driving skills, organisational techniques, safety awareness and attitude to customers to achieve the highest possible standards during the course of employment.Continuous professional development is crucial to the overall performance of the company to reduce the frequency and cost of motor claims and to ensure that all drivers comply fully with their moral and legal obligations to enhance the company image. All drivers must take responsibility for their own development to achieve and maintain a high standard of performance.Management will regularly assess the standards of the driving force in the execution of their duties. This will include a focus on each and every incident (including compulsory driver de-briefs) to consider any training or disciplinary requirements.FOR THIS PROGRAMME TO BE EFFECTIVE ALL DRIVERS SHOULD TAKE ASERIOUS INTEREST IN ACCIDENT PREVENTION AND TREAT LOSS CONTROLAS AN INTEGRAL PART OF THEIR DAY TO DAY ACTIVITIES.REMEMBER WE ARE ALL WORKING AS A TEAM TO ACHIEVE BEST PRACTICE IN OUR BUSINESS.” 
Each individual business needs to consider how the communication and introductionof the loss control programme will be implemented. The day to day management ofthe programme requires careful planning and will need to be accounted for in thecompany budget with consideration to the allocation of resources not just for theassessment of drivers but also corrective training and risk management initiatives.A statement of the company policy should be posted in prominent places and shouldform part of the terms of employment.
SENIOR MANAGEMENT SHOULD BE COMMITTED TO THE IMPLEMENTATION AND CONTINUANCE OF THE PROCESSES INVOLVED.
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