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©2006 Maytag Services
 
Type
Policy Letter
√
Service Information
Attention
Service Managers
√
Service and Parts Managers
Models
MAH6700AWM, MAH6700AWW, MAH8700AWM, MAH8700AWW,MAH9700AWM, MAH9700AWQ, MAH9700AWW
Issue
“
E3
” and “
dc
” codes.
Warranty
Standard product manufacturing warranty applies.
Action
Check for possible causes of error codes listed below:
Definitions:
Hall Sensor– PCB that is located on the back of the motor that senses motor rpm. It is not aseparate part, but rather an integral part of the motor.“
E3
” code – Machine control is attempting to drive the motor but is not seeing any tachresponse. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)“
dc
” code – Machine never exceeded 400 RPM due to an unbalanced load.“
SUdS
”
 
or “
Sd
” –Suds are detected during the washing session. “
SUdS
” is not an error. Ifthe washer is in suds period, “
SUdS
” will light up (on 2 digit display, “
Sd
” will show on thedisplay), instead of the time remaining.
Possible causes of ‘E3’ codes:
1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause.2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the controldoesn't recognize that the motor is spinning and shuts down. The result will likely be an “
E3
”code in the worst case, or “
SUdS
” if it is only getting a partial rpm reading. Check wireharness connector(s) to motor.
Technical Bulletin
Brand
Maytag
Product
Laundry
 
Date:
June 2006
No:
TDL-0078A-BPage 1 of 2
Supersedes:
TDL-0078-BMAH6700* & MAH8700*MAH9700*
Compliments of Fixitnow.com Samurai Appliance Repair Man
of 00

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