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IBM Managed Business Process Services
© 2010 IBM Corporation
IBM Corporate Service Corps : Kenya Team 1, Sub Team 2
Final ReportStrategic directions for competitive postal financial services
IBM Corporate Services Corps ±Kenya 2 ±Subteam 1 Twiga
Eva Aaboe Jensen, John Fredette, Francesco Papetti, William M Ramsden
 
© 2011 IBM Corporation
IBM CSC Team Kenya 2 ±Subteam 1 TwigaFebruary -March 2011
2
 Agenda
Introduction
Summary of project
 ±Issues ±Recommendation
Our Approach
 ±Interviews ±Global best practices
 Analysis & Recommendations
 ±Organization ±Marketing ±Partnerships ±IT Infrastructure ±Skills assessment and improvement
 Action Plan
 
© 2011 IBM Corporation
IBM CSC Team Kenya 2 ±Subteam 1 TwigaFebruary -March 2011
3
Introducing the Team
J
ohnFredette
United Statesof AmericaMarketing ManagerMarketing, Go-to-market planning, Advertising and Media
Eva Aaboe
J
ensen
DenmarkManager, PaymentSystems,Project Management, Payment services
FrancescoPapetti
ItalySoftware AccountManager Software sales, Public Sector, Services,Management
WilliamRamsden
United Statesof AmericaFinancial AnalystWW Signings & Backlog Consolidationand Measurements
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