Taobao
Seven Ways ITIL Can Help You in an Economic Downturn
from Taobao in Research, Internet & Technology
Learn seven ways ITIL can help you / ITIL helps you deliver higher-performing IT services that help your business not only be more competitive today, but also be poised for growth when the economy rebounds.
The Virtualized SAN: Driving Data Availability Up and Cos...
from Taobao in How-to-Guides & Manuals
This white paper examines a SAN solution that provides continuous storage availability across storage system, rack, and building failures, helping server virtualization software to effectively implement high availability and disaster recovery solutions that are automatic and dependable.
A Three-Step Framework for Increasing ROI, Reducing Risk,...
from Taobao in Research, Internet & Technology
In order for businesses to stay on top of their competition and run a tightly knit operation they must be able to accommodate change effectively. / Complex changes can be costly and time consuming which is why it is important to have a good plan in place to reduce downtime as well as costs. / ...
Managing Application Performance to Achieve Mission Success
from Taobao in Research, Internet & Technology
The increasing reliance on web-based applications in government organizations has had significant unintended consequences. As direct customer interactions have shifted from mission owners to IT, mission owners now have limited visibility into the online experiences of their customers, while IT te...
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scribbled: Can I take a look at a few document you have up?
How to Simplify .NET Testing
from Taobao in Research, Internet & Technology
HP QuickTest Professional software is a useful tool for regression test and function test automation. This paper will briefly review the challenges or testing Windows Forms applications and review the functionality of HP QuickTest Processional and its .NET add-in capabilities. Infragistics has al...
Application Performance Management Best Practices
from Taobao in Research, Internet & Technology
The foundation for any good application performance management strategy is an understanding of the current environment. With network and application usage increasing, IT organizations face serious challenges in meeting corporate and business unit demands. Read this expert E-Guide--a series of pre...
A Comprehensive Approach to Practicing ITIL Change Manage...
from Taobao in Research, Internet & Technology
atch processing is a critical part of most enterprises. It is a foundation technology for applications including e-commerce, accounting, stock and inventory control, enterprise resource planning, customer service, and many more. Any disruption to batch processing can have a huge impact to the bus...
2009 Security Mega Trends Survey
from Taobao
The 2009 Security Mega Trends Survey helps us to better understand if certain publicized IT risks to personal and confidential data are, or should be, more or less of a concern for organizations. The results of the study are helpful to organizations struggling to understand how they should alloca...
Why Free Patch Management Tools Could Cost You More
Today’s current economic situation underscores the importance of scrutinizing all business expenses, particularly within IT. As organizations look to keep operating expenses down, “free” technology solutions start to look more attractive. However, when choosing a solution for patching your system...
What to Say to a Porcupine: Strategies for Dealing with D...
from Taobao in Brochures & Catalogs
Discover how to change the way people react to you in your most difficult customer support situations. / As a customer service and support professional, it is imperative that in today's challenging service environment you learn how to deal with difficult customers; to deliver on your goal of mak...
Claudia Imhoff, Ph.D. Examines Why Open Source BI and Dat...
In the beginning, open source solutions were the shiny play things of the techno crowd. They were fun, new, and most importantly, free. No one would have considered using them in any real world corporate IT shops. / But times have changed. Today, open source solutions are not only being conside...
IT Service Management: It's About Managing Change
Implementing ITSM is as much an educational and change management task as a technology task; to ensure its success, IT executives must obtain executive and broad organizational support, engage IT staff responsible for both managing and executing ITSM processes, and overcome resistance to change. ...
Software + Services in the Microsoft World
from Taobao in Research, Internet & Technology
In not much more than a decade, the Internet has remade large parts of the technology world. Despite these big changes, there are still many more to come. One of the most important is the shift within enterprises from relying solely on local software to a world of software plus services (S+S). / ...
ITIL Best Practices for IT and Business Alignment
from Taobao in Research, Internet & Technology
As companies look to align IT with business goals and priorities, the Information Technology Infrastructure Library (ITIL) has become the most accepted approach to IT Service Management (ITSM). ITIL provides frameworks for both the organization of ITSM as well as a cohesive set of industry best p...
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