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THE
EQDifference
 A Powerful Plan for Putting Emotional Intelligence to Work
Adele B. Lynn
AMERICAN MANAGEMENT ASSOCIATIONNew York | Atlanta | BrusselsChicago | Mexico City | San FranciscoShanghai | Tokyo | Toronto | Washington D.C.
 
Special discounts on bulk quantities ofAMACOM books are available tocorporations,professional associations,and other organizations.For details,contact Special Sales Department,AMACOM,a division ofAmericanManagement Association,1601 Broadway,New York,NY 10019.Tel.:212-903-8316.Fax:212-903-8083.Web site:www.amacombooks.orgThis publication is designed to provide accurate and authoritative informationin regard to the subject matter covered.It is sold with the understanding that thepublisher is not engaged in rendering legal,accounting,or other professionalservice.Iflegal advice or other expert assistance is required,the services ofacompetent professional person should be sought.Library ofCongress Cataloging-in-Publication DataLynn,Adele B.The EQ difference :a powerful program for putting emotional intelligence towork / by Adele B.Lynn.p.cm.ISBN 0-8144-0844-31.Emotional intelligence.2.Work—Psychological aspects.I.Title.BF576.L962004152.4—dc222004018816© 2005 Adele B.LynnAll rights reserved.Printed in the United States ofAmerica.This publication may not be reproduced,stored in a retrieval system,or trans-mitted in whole or in part,in any form or by any means,electronic,mechanical,photocopying,recording,or otherwise,without the prior written permission of AMACOM,a division ofAmerican Management Association,1601 Broadway,New York,NY 10019.Printing number10987654321
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