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User Accounts Overview
Every user account on a Windows 2000 machine is part of a local user group on
that computer. A user group is a set of users who have a certain amount of
control over the Windows 2000 computer. The four primary user groups are

Administrators, Power Users, Users, and Guests. As tech support representative, you will have Administrator rights to all computers in your unit. Faculty and staff accounts are always set to Power Users.

Adm inistrators
Members of the Administrator group have total control over the computer and

everything on it. The user named Administrator is the default account within this group. The domain account of each faculty or staff member with a Windows 2000 comput er is part of the Administrator group on his or her computer.

Administrators Can:
\u2022
Create, modify, and access local user accounts
\u2022
Install new hardware and software
\u2022
Upgrade the operating system
\u2022
Back up the system and files
\u2022
Claim ownership of files that have become damaged
\u2022
Do anything a Power User can
Pow er Users
The Power User class can perform any task except for those reserved for

Administrators. They are allowed to carry out functions that will not directly affect
the operating system or risk security. All domain accounts are part of the Power
Users group on public Windows 2000 computers.

Power Users Can:
\u2022
Create local user accounts
\u2022
Modify user accounts which they have created
\u2022
Change user permissions on users, power users, and guests
\u2022
Install and run applications that do not affect the operating system
\u2022
Customize settings and resources on the Control Panel, such as Printers,
Date/Time, and Power Options
\u2022
Do anything a User can
\u2022
Power Users Cannot:
\u2022
Access other users' data without permission
\u2022
Delete or modify user accounts they did not create
Users
Users can perform common tasks, but have little power to affect the computer
outside of their own account. The Users group is the most secure environment in
which to run programs, since a User cannot affect the operating system or
program files.
Users Can:
\u2022
Create, modify, and delete their own data files
\u2022
Run system- wide or personally installed applications
\u2022
Change their personal settings
\u2022
Install programs for their own use only
\u2022
Access the network
\u2022
Print to local or networked printers
\u2022
Do anything a Guest can
\u2022
Users Cannot:
\u2022
Modify system- wide settings, operating system files, or program files
\u2022
Affect other users' data or desktop settings
\u2022
Install applications that can be run by other users
\u2022
Add printers
\u2022
Configure the system for file sharing
Guests
The Guests group grants limited access to occasional or one- time users. Once a
Guest logs out, all files created by the guest is deleted.
Guests Can:
\u2022
Log in and out
\u2022
Run installed applications
\u2022
Navigate through the file system
\u2022
Shut down the system
Guests Cannot:
\u2022
Do anything else.
How to Add Account
1. Right click My Computer
2. Select Manage
3. Expand Local Users and Groups
4. Right click Users
5. Select New User...
6. Type in required information
7. Click Create
To change membership of the user
1. Right click user name
2. Select Properties
3. Select Member Of
4. Add groups as desired
5. Click OK
How to Reset the Passw ord
To reset passw ord for your account
1. Log onto the system where you want to change the password.
2. Press Ctrl- Alt- Del to bring up the Windows Security dialogue box.
3. Click the "Change Password..." button (bottom left in that window).
4. Verify the correct Username in the first field.
5. Verify the account (whether a Domain account, or local computer account)
in the second field.
6. Enter the old (current) password for the account in the third field.
7. Enter in the new password (to use from now on) in the fourth field, and
again in the fifth to help rule out typing errors.
8. Click OK to finish and change the password.
9. Click OK to acknowledge the message that the password was changed.
10. Press the Esc button, or click Cancel to return to the Windows 2000
desktop.
To reset passw ord for any account
1. Right click My Computer
2. Select Manage
3. Expand Local Users and Groups
4. Select Users
5. Right click user's account in the right pane.
6. Select set Password
7. Type in new password, confirm password
8. Click OK
Passw ords
Passwords are used to protect computer systems and the data that they contain.

A computer user may use several passwords to protect several different aspects
of his or her computer. Access to a network, e- mail access, Internet access,
database access, and even access to the computer itself may be controlled by a
password. Therefore, it is not surprising that all of these passwords may cause

some confusion.
When a password fails to work, it is important to first be sure that the password

has been entered proper correctly. Passwords are usually, but not always entered in all lower case letters, and may contain numbers as well. The two most common causes for password failure are accidental activation of the keyboard\u2019s Caps Lock (Capital Lock) function and deactivation of the Num Lock (Number Lock) function for the numeric keypad. Indicator lights on the keyboard, usually in the upper

right corner, indicate the status of these functions. When the light is on, the
of 00

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