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Power in People’s Hands:
Learning from the World’s Best Public Services
Strategy Unit
 
This document is intended to inormconsideration o public service delivery by theUK Government. Many aspects o public servicepolicy delivery are devolved in Northern Ireland,Scotland and Wales. It is the beneft o devolutionthat the Devolved Administrations can tailor theirpolicies and thus deliver public services to meetthe specifc needs o those parts o the UK. Wehope that where the Devolved Administrationsace similar challenges in public service delivery,this research will provide a helpul resource ordiscussion.
A number o public servants, academics and otherexperts have contributed to this study. We are verygrateul or their contributions, which have beeninvaluable in the development o this report. However,the report as a whole does not necessarily refect theviews o any individual participants.
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