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Table
of
Contents
Introduction
vii
PART
I:
ProjectandProjectLifeCycle
011.
Introduction
to
Project
Management
01
2.
ProjectManagement:A
Case
Study
21
3.
ProjectInitiation:TheScope
41
4.
The
Work
BreakdownStructure59
5.
Thel'Iletwork
75
6.
ProjectExecution,
Monitoring,
andControl99
7.
ClosingandContracts117
PART
II:
Key
SkillsandTools
131
8.
Project
Communications
1319.
ProjectCostEstimation15510.Project
Risk
Management
17511.Project
QualityManagement
201
12.AdvancedProjectPlanning219
13.
TheProfessionalProjectManager
241
Acknowledgments
259
Appendix
A:
TestYourselfAnswers
261
Appendix
B:
Resources279Ind
x..
,.".,.,.,
,..
,.,
283
M)out
the
Authors,
.,,
..
,,,,.,293
 
Introduction
T
hisbook
is
intended
as
acomprehensiveintroductionforprofessionalswhowishtolearnprojectmanagementattheirownpaceand
on
theirownschedule.
We
introduceyoutotheworld
of
projectmanagementandexplainwhatyouwillneedtoknowtocompleteasuccessfulproject.Thecontenthasbeendevelopedandpolished
in
introductoryandadvancedprojectmanagementcoursesthat
we
havetaughtformanyyears,and
our
goal
is
tomakethefundamentalconceptsclearandimmediatelyuseful.This
is
agreattimetostudyprojectmanagement,asthediscipline
of
projectmanagementandtheneedforprojectmanagers
is
growingexplo
sively.
TheProjectManagementInstitute(PMI)hasalreadyawardedalmost500,000ProjectManagementProfessionalcertifications,buttheforecasteddemandforprofessionallytrainedprojectmanagersoverthenext
20
years
is
over
15
million!PMIhascodifiedtheknowledge,skills,andtechniques
of
projectmanagementintoaprofessionaldiscipline,which
is
documented
in
theProjectManagementBody
of
Knowledge(PMBOK),nowaglobalstandard.
We
closelyfollowthePMBOKinthisbook,sothattheknowledgeyouacquirewillserveyouwellformanyyearstocome.Sincewehavetakena"fundamentals"approach,youwillfindthecontentrelevantevenifyourinterest
is
inotherstandardssuch
as
Prince
2,
or
if
youuseothercompany-ownedproprietaryprocesses.Projectsareundertakentoprovideauniqueresultorservice,andhaveadistinctbeginningandend.Projectsarebecomingmoreimportanttogovernments,non-profitinstitutions,
as
wellasthebusinessworld,asmore
lind
moreorganizationsrelyonthecompletion
of
projectstobesuccessful.Projectstodaymayinvolvejustasinglepersonormanythousands,and
may
last
frolna
few
weekstoseveralyears.
'I
he
hook
is
dividedintotwoparts.Inpart
1,
we
explaintheproject
1rI111HIgcIJlcni
lifl'
cyek:IlJitillting.Planning.MonitoringandControlling,
I'Id
Clo'lnS'
'lhroughout
th
.
book,
we
unlllyz
r
II-world
I'
'S,
which
of 00

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