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chapter 14
communication and
collaboration models
CSCW Issues and Theory
All computer systems have group impact
\u2013not just groupware
Ignoring this leads to the failure of systems
Look at several levels \u2013 minutiae to large scale
context:

\u2013face-to-face communication
\u2013conversation
\u2013 text based communication

\u2013 group working
Face-to-face communication
\u2022 Most primitive and most subtle form of
communication
\u2022Often seen as the paradigm for computer
mediated communication?
of 00

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