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Letter to CSQA Candidate
Dear CSQA Candidate:
Thank you for your interest in the Certified Software Quality Analyst (CSQA) Program. I am sure you already know the CSQA designation is quickly becoming the standard for IT software quality professionals around the world. Many companies are requiring certification for hiring or advancement. There have been over 27,000 IT professionals worldwide that have sought our professional certifications.
The CSQA Certification Board updates the CSQA Common Body of Knowledge (CBOK)
approximately every three years. You can be assured that if you become competent in this
material, you will be well prepared for today’s software quality challenges. If you have extensive
experience in software quality within IT, the examination should not be difficult for you. If your
experience is minimal, or is limited to only certain areas of quality management, you should seek
additional study material beyond those recommended in this guide.
The CSQA certification examination is based upon the skill categories identified in the 2006
CSQA CBOK Outline. As such, this guide to the CBOK was designed for you to use as material
in preparation for the CSQA exam. The examination presumes that you have had broad exposure
to quality practices. It is expected that you have reviewed and read current literature available on
software quality and testing. I urge you to read this guide carefully.
The guide to the 2006 CSQA Common Body of Knowledge has been released after careful
review by software quality professionals and editors. As an organization based upon quality
principals and theories, we welcome any feedback from you regarding content and structure.
Please feel free to email your comments and suggestions tocertify@softwarecertifications.org.
Best wishes in preparing for, and taking, the examination. For additional information regarding
the 2006 CSQA CBOK, the CSQA Designation, or this program, please visit our Web site at
www.softwarecertifications.org.
We also encourage you to become a part of the IT Quality community by visiting the Quality
Assurance Institute Web site atwww.qai worldwide.org.
Sincerely,
William E. Perry, CSQA, CSTE
CEO
Quality Assurance Institute
i
Table of Contents
Introduction to the CSQA Program
..............................................................
1
Software Certification Overview
..............................................................................
2
Program History
......................................................................
3
Why Become Certified?
......................................................................
3
Benefits of Becoming a CSQA
......................................................................
3
Meeting the CSQA Qualifications
..............................................................................
7
Prerequisites for Candidacy
......................................................................
7
Code of Ethics
......................................................................
9
Submitting the Initial Application
......................................................................
12
Application-Examination Eligibility Requirements............................................................
13
Arranging to Sit and Take the Examination............................................................................
14
Scheduling to Take the Examination
......................................................................
15
Receiving the Admission Ticket
......................................................................
16
Checking Examination Arrangements
......................................................................
16
Arriving at the Examination Site
......................................................................
16
How to Maintain Competency and Improve Value.................................................................
16
Continuing Professional Education
......................................................................
17
Advanced CSQA Designations
......................................................................
17
Preparing for the CSQA Examination..............................................................
21
Assess Your CSQA 2006 CBOK Competency......................................................................
21
Complete the CSQA Skill Assessment Worksheet.........................................................
22
Calculate Your CSQA CBOK Competency Rating.........................................................
24
Understand the Key Principles Incorporated Into the Examination.......................................
25
Review the List of References
..............................................................................
25
Initiate a Self-Study Program
..............................................................................
26
Take the Sample Examination
..............................................................................
26
CSQA 2006 Skill Assessment Worksheet.........................................................
29
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