Business Process Management,Service-Oriented Architecture, and Web 2.0:Business Transformation or Train Wreck?
EXECUTIVE OVERVIEW
The challenges faced by today’s government agencies and commercial operationsare many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adaptto evolving markets, policies, regulations, and business models. Fortunately forthem, the convergence of a trio of technologies and business practices—businessprocess management (BPM), service-oriented architecture (SOA), and Web 2.0—isproviding a solution.
INTRODUCTION
As the technologies and business practices surrounding BPM, SOA, and Web 2.0mature, more and more organizations are adopting them—both individually andcollectively. As a result, fundamental changes have arisen in the way IT andbusiness stakeholders work together. Although the opportunities this presents areenormous, so too are the risks: security, inefficiencies, disruptions, and possibleorganizational misalignment. To help you in your assessment of these technologies and the benefits they offer(including for executive initiatives such as Lean-Six Sigma, portfolio management,and acquisition transformation as well as mission-focused solutions in areas such asintelligence, defense, and logistics), this white paper assesses the benefits and risksof these solutions and presents real-world perspectives and case studies as thefoundational elements for its analysis.
WHAT ARE BPM, SOA, AND WEB 2.0?
If government and commercial organizations are to take advantage of theconvergence of BPM, SOA, and Web 2.0 to become more innovative, nimble, andadaptive to change, they must first understand how these technology-based
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Information in this white paper was sourced from a chapter entitled
“
BPM, SOA, and Web 2.0 Convergence: Business Transformation or Train Wreck” in the
2008 BPM and Workflow Handbook
by Linus Chow and Peter Bostrom, April 2008.
BPM, SOA, and Web 2.0: Business Transformation or Train Wreck? Page 3
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