Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    Unavailable
    Selling to Anyone Over the Phone
    Unavailable
    Selling to Anyone Over the Phone
    Unavailable
    Selling to Anyone Over the Phone
    Ebook321 pages3 hours

    Selling to Anyone Over the Phone

    By Renee P. Walkup and Sandra McKee

    ()

    Currently unavailable

    Currently unavailable

    About this ebook

    It’s a fact: more and more organizations are scaling back on their in-the-field sales operations. Today’s sales pros have to build relationships and close deals over the phone in less time than ever before. This fully updated second edition of Selling to Anyone Over the Phone is the salesperson’s ready-reference guide for generating the kind of product excitement that will ensure callbacks, partnering with gatekeepers and decision makers using personality-matching techniques, and generally boosting success rates. Including new chapters on using advanced technology (e.g., webinars and teleconferencing) and selling to customers from other cultures and countries, this revised edition features trust-building tips, an invaluable appendix on handling customer complaints, new sample call dialogs, and all the specific, tactical techniques readers need to develop truly exceptional phone skills that will win over even the most reluctant customers.
    LanguageEnglish
    PublisherAMACOM
    Release dateSep 1, 2010
    ISBN9780814414842
    Unavailable
    Selling to Anyone Over the Phone

    Related to Selling to Anyone Over the Phone

    Related ebooks

    Marketing For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      Lessons Learned

      Feb 7, 2020

      Lessons Learned
      5 min read

    • Article

      Get Publicity

      Jun 24, 2021

      Get Publicity
      14 min read

    • Article

      Stephen England-hall

      Sep 16, 2018

      Stephen England-hall
      4 min read

    • Article

      Caring for Clients

      Dec 31, 2019

      Caring for Clients
      3 min read

    • Article

      Brain Trust

      May 15, 2019

      The $64,000 question! I would start with customer strategy rather than executional tactics, to determine what technology is actually required to make customers’ lives easier. You can’t ever know what the customer really wants unless you conduct resea

      4 min read

    • Article

      The Experts Speak

      May 10, 2022

      The Experts Speak
      3 min read

    • Article

      The Experts Speak

      May 10, 2022

      The Experts Speak
      3 min read

    • Article

      Adelaide’s Own

      Feb 3, 2021

      Adelaide’s Own
      4 min read

    • Article

      Listen Up

      Dec 15, 2022

      Listen Up
      2 min read

    • Article

      The Experts Speak

      May 10, 2022

      The Experts Speak
      3 min read

    • Article

      The Experts Speak

      May 10, 2022

      The Experts Speak
      3 min read

    • Article

      The Value of Your Work

      Nov 16, 2023

      The Value of Your Work
      5 min read

    • Article

      Got To Be in To Win

      Mar 30, 2022

      Got To Be in To Win
      3 min read

    • Article

      Dynamic Pricing

      Oct 14, 2019

      Dynamic Pricing
      6 min read

    • Article

      Creating Success By Looking Forward

      Oct 19, 2022

      It might be the most common measure of success, but driving your business by its finances is like driving your car by looking in your rear-view mirror. It'll only ever tell you what’s behind you. Business success happens one happy customer at a time,

      2 min read

    • Article

      The Highlights

      Mar 20, 2018

      In a complex business environment, specialists offer peace of mind to marketers who are looking for expertise and quality work. But in a resource-constrained environment, there is a tension between getting access to those specialists and having to pa

      2 min read

    • Article

      The Push For Proof

      Jul 2, 2018

      Out-of-home (OOH) media operates in people’s days where decisions need to be made and where they’re motivated to make them. Good vendors have understood the audience for years. In 2018, we can develop a deeper understanding than ever of where they ar

      4 min read

    • Article

      In Customer Service, Talk Isn't Cheap, but It Is Essential

      Feb 28, 2023

      IT NEVER CEASES to amaze me how the same companies that gladly fork over vast sums of money to marketing agencies to “build their brands” then go to such extraordinary lengths to undermine them. How difficult is it to part with a few more pennies and

      5 min read

    • Article

      Juanita Neville-Te Rito of RX

      Jun 22, 2022

      The lockdown, in hindsight was incredibly fascinating. To live in, it was terribly confusing. For the first time in my lifetime, there was no rulebook on what to do or what not to do. The first thing that was evident is that we realised we are all hu

      5 min read

    • Article

      Editor's Note

      Oct 14, 2019

      Everything’s a little bit upside-down. As we industrialised, manufacturing and transport became more affordable and manageable. Big business grew; big business leaders grew complacent. Soon they were able to visualise items ordered, manufactured, shi

      2 min read

    • Article

      MOM&POPSHOPS

      Jul 18, 2023

      The term “mom-and-pop shop” might sound quaint, but their impact is outsized: Small businesses account for 99.9% of all businesses in the United States. They’re often built from deeply rooted passions for their trades, products, social goals, and com

      2 min read

    • Article

      From The Otherside

      Mar 13, 2020

      From The Otherside
      4 min read

    Reviews for Selling to Anyone Over the Phone

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words