Social CRM

27 p.

Social CRM

It has been developed by Deloitte in2009 and explain how success approching to CRM with using social media tools. Also giving numbers and stats based on company's research.

From: murat akcicek

  • 441
  • 3
  • 09 / 20 / 2010
2 p.

Social CRM

Social CRM –that’s the buzzword of 2011. Yes, you heard it right! While 2010 was mainly about conceiving the total idea and making continuous improvement upon it, 2011 is when the corpora...

From: Antara Chaudhuri

  • 474
  • 6
  • 02 / 12 / 2011
6 p.

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From: crabby12

  • 69
  • 0
  • 12 / 01 / 2010
36 p.

Top 10 Social Crm

From: Saurabh Choubey

  • 1,000
  • 0
  • 12 / 14 / 2010