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dcemerald
dcemerald published:

Operations and Management of DOE Clearinghouses and Hotlines

from dcemerald

This management review tackled the issue of proliferating document clearinghouses and toll free call centers at the US Department of Energy. It was a first of its kind agency review of how it spends its consumer information resources and what the customer experience was when navigating existing i...

11/12/2008
dcemerald
dcemerald published:

Web RFP Template

from dcemerald

This template is designed for organizations and companies who are at the start of their Web development project and are looking for a professional approach to preparing an RFP for the market. It has adapted from presentations and seminars hosted by NPower (formerly Technology Works for Good) and ...

11/07/2008
dcemerald
dcemerald published:

Social Media: 40 Places to Find Web 2.0 for Your Web Site

from dcemerald

This is a directory of some of my favorite Web 2.0 resources - places where you can create content to jazz up your Web site. We cover audio and music, calendars, forms, maps, timelines, PDFs and PPTs, surveys and ratings, weather, widgets and more.

11/07/2008
dcemerald
dcemerald published:

Web Governance From Emerald Strategies

from dcemerald in Illustrations & Maps

This chart helps you visualize the steps involved in bringing a strong Web governance system to your Web operations. It reviews three phases - set the blueprint, build the structure and manage the lifecycle - and the 20 steps along the way to revolutionizing your Web governance.

11/07/2008
dcemerald
dcemerald published:

Congress Online 2003: Turning the Corner on the Informati...

from dcemerald in School Work

This 2003 report by the Congressional Management Foundation provides an evaluation of how well Congressional Web sites were doing in communicating with citizens. Outstanding Web sites were recognized, and a framework for evaluating performance was proposed. Emerald Strategies, Inc. served as a...

11/07/2008
dcemerald
dcemerald published:

Congress Online 2002: Assessing and Improving Capitol Hil...

from dcemerald in School Work

This 2002 report by the Congressional Management Foundation provides an evaluation of how well Congressional Web sites were doing in communicating with citizens. Outstanding Web sites were recognized, and a framework for evaluating performance was proposed. Emerald Strategies, Inc. served as a...

11/07/2008
dcemerald
dcemerald published:

Emerald Strategies Inc Company Brochure

from dcemerald in Brochures & Catalogs

We offer Web management consulting that combines our expert knowledge in online and offline communications. We focus on your audience as well and tips to improve your internal communications... The result? Your Web communications shine brighter.

11/07/2008
dcemerald
dcemerald published:

Outreach Transparency and Public Participation in the Kyr...

from dcemerald in Books, Non-fiction

As a subcontractor to Congressional Management Foundation, Emerald Strategies, Inc. provided support for a US AID contract to evaluate how the Kyrgyzstan Parliament measured up against global best practices for outreach, transparency and public participation activities.

11/07/2008

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Name
Kathy McShea
Website
http://www.emeraldstrategies.net/
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