Since its establishment in 2004, the primary impetus for launching MeseretHigher Clinic revolves around a core vision – i.e.“To help satisfy the tremendous demand for medical care services in thecountry and do so by raising the quality premium across all of the typi-cal (as well as not-so-typical) services offered by comparable medical careproviders”Such a vision in turn entails the need for focused attention across a wide-range of variables like availability of in-house specialist doctors, array of medical equipment and resident expertise on the optimal use of these equip-ment in addition to other salient factors related to overall enhancement of patient/client experience such as quick turnaround times for medical tests

as well as exible payment plans.

In addition to its core operations as a private medical care provider, MeseretHigher Clinic carries out its responsibility as a “good corporate citizen” in

view of the numerous non-prot services it provides to under privileged inclose collaboration with many non-prot entities.In short, it is my sincere hope that this prole document serves as a proper

introduction to Meseret Higher Clinic and the host of services that it offersto individuals, hospitals & other medical care providers, insurance compa-nies as well as organizations and their employees. As always, our doors areopen everyday 24/7 (24-hours/7-days-a-week), so please feel free to visitor call us.Sincerely,Yosef TefferiManaging DirectorMeseret Higher Clinic

Message from theManaging Director

I. Extensive List of Services ... 3

1.1 Personalized Specialist Care Services ... 31.2 Personalized In-Patient Care Services ... 41.3 Enhanced Diagnostic, Testing & Monitoring Capabilities ... 41.3.1 Highly Trained & Experienced Technicians ... 51.3.2 State-of-the-Art Medical Equipment ... 51.3.3 Wide Range of Diagnostic, Testing & Monitoring Services ... 6

II. Enhanced Patient/Client Experience ... 6

2.1 Service Standards ... 62.2 Flexible Payment Plans ... 62.2.1 Basic Payment Terms .... 62.2.2 Service Fees ... 82.3 Central Location & Comfortable Facilities ... 8

III. Good Corporate Citizenship ... 18IV

Annex I: Detailed List of MHC Diagnostic & Testing Services & Fees ... 9 - 10Annex II: X-Ray Services & Fees ... 11

Table of ContentsTable of Contents

Page 2

Meseret Higher Clinic (MHC) differentiates itself through the provision of personalized medical care. Itsteam of highly experienced specialist doctors and of state-of-the-art medical equipment are cornerstone tothis enhanced patient experience in all areas of medical care it provides. A wide range of diagnostic, testingand monitoring as well as core patient or “customer” service capabilities such as quick-turnaround times fortest results are few examples of MHC’s formal standards in this regard.

1.1 Personalized Specialist Care Services

The major reason behind enhanced patient experience at Meseret Higher Clinic is primarily due to its teamof specialist doctors who provide personalized medical care across a wide range of specializations as out-lined below.