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Using Journalistic Principles to Improve User Assistance

Using Journalistic Principles to Improve User Assistance

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Published by Scott Abel
Presentation delivered by Nicky Bleiel at tcworld conference 2008, Wiesbaden, Germany.
Presentation delivered by Nicky Bleiel at tcworld conference 2008, Wiesbaden, Germany.

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Published by: Scott Abel on Jan 12, 2009
Copyright:Attribution Non-commercial

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08/24/2009

 
UsinJournalisticPrincilesto 
 
Improve User Assistance
cy ee
Senior Information DeveloperComponentOne 5 November, 2008
 
Writin PrincilesGathering InformationTime ManaementConvergence Technical CommunicationCommonalities
 
 
1.Inverted Pramid2.Dont Bury the Lead3.5 WsAll work together – you don’t do #2 anduse #3

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