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Chaitu Resume

Chaitu Resume

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Published by Chaitanya Chinta

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Categories:Types, Resumes & CVs
Published by: Chaitanya Chinta on Jul 29, 2012
Copyright:Attribution Non-commercial

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05/13/2014

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ChaitanyaChinta
chaitu@leaders.co.in+91 - 9885785190
AboutMe
Email is my passion. I enjoy stopping bad mail, delivering good mail and most importantly,make email usable.
Expertise
Inbound and Outbound filtering.
Acceptable Use Policy Enforcement.
Deliverability.
Client Management.
Program Management.
SoftSkills
Language: PerlOS: Linux [Desktop and Server], SolarisMTA: Power MTA and qmail.
EmploymentHistoryDeliverabilityLead-ZetaEmailSolutions(FormerlyZetaInteractive)
March 2011 -
Responsibilities
Lead the deliverability research team.
Identify gaps in the deliverability and NOC processes and fix them to increase team'sthroughput.
Device strategies to improve delivarability of marketing campaigns.
 
 Accomplishments
Conceptualized and developed a near real-time alerting system about deliverabilityissues which improved the reaction time by more than 70%.
Worked with multiple clients to improve deliverability and end user engagement.
Developed an mailbox monitoring tool similar to Return Path to monitor deliverabilityat various ISPs.
Identified and built an in-house database of spamtrap email addresses and domains,thereby reducing the possibility of blacklisting.
Built a process to cleanse client's lists before mailing. This first level filter saved us frommailing to many bad lists.
Conceptualized and worked on intelligent deliverability testing tool, which tests acreative with multiple combinations and gives out a combination to achieve bestdeliverability.
Conceptualized and working on smart MTA Management.
Created an internal portal to track various operational tasks.
SeniorSoftwareEngineer–UnitedOnline
January 2009 – February 2011
Responsibilities
Design, Construct, Implement and maintain antispam setup for NetZero, Juno andMyBluelight brands.Accomplishments
Conceptualized and implemented filters resulting in 20% reduction in SpamComplaints.
Developed a process to generate custom AntiVirus [clamAV] signatures, whichdramatically increased virus and spam catch rate.
Designed a dynamic and robust reputation system which is catching 8% of overallspam, especially SnowShoe.
Automated various operational tasks, resulting in reduction of 40% of workload onoperations team.
Improved outbound spam filters to catch spam from newly created accounts.
Developed many reports to serve various needs.
Filtering solutions are always focused on more returns on the investment made,with negligible false positives.
 
SeniorAssociate–UnitedOnline
December 2006 – December 2008
Responsibilities
Block Inbound and Outbound Spam.
Postmaster and Abusedesk Operations.Accomplishments
Evaluated various DNSBLs and setup effective ones.
Designed, Developed and maintained Feedback Loop system.
Provide technical documentation and support to individual/enterprise/ISP customers.
Helped the then development team in evaluation of an algorithm to catch Dynamic IPranges (This was before the launch of PBL by spamhaus).
Trained new members in the team.
Associate–UnitedOnline
October 2005 – December 2006
Responsibilities
Block Inbound and Outbound spam.
Handling Postmaster and Abusedesk Operations.
Education
Post Graduation
Master of Arts in Sociology (Pursuing)
Indira Gandhi National Open University, India.
Masters in Computer Applications
Osmania University, Hyderabad, India.
2010Graduation
Bachelor of Sciences (Maths, Physics and Chemistry)
Osmania University, Hyderabad, India.
2005

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