August 1, 2012OFFICE OF THE MAYORHONORABLE CITY COUNCILCITY ADMINISTRATORCITIZENS OF OAKLANDOAKLAND, CALIFORNIA
RE: POLICE TECHNOLOGY PERFORMANCE AUDIT FY 2006-07 Through FY 2010-11
Dear Mayor Quan, President Reid, Members of the City Council, City Administrator Santana,and Oakland Citizens:Oakland is experiencing a public safety crisis, and yet the City does not have adequatefunds to staff Oakland’s police force. Compounding these problems, technology is a crucialaspect of Oakland’s public safety strategy and this audit reveals some systems, are notbeing managed effectively and consequently have drawn down Oakland’s very limitedfinancial resources without significant benefit to the citizens of Oakland.Attached is the Police Technology Performance Audit, which reviewed OPD’s purchasing andmanagement of its technology during fiscal years 2006-07 through 2010-11, including thesupport services provided by the Department of Information Technology (DIT). The audithas revealed that the City spent taxpayer dollars without appropriate due diligence toensure it was purchasing technology that met Oakland’s public safety needs.Positively, the Administration has agreed to implement the audit’s recommendations and toaddress the many issues identified within the audit. However, the nearly $2 millionidentified in wasted spending cannot be returned – instead, Oakland must, once again, learnfrom its mistakes and attempt to move forward, with less resources and greater obstacles.This audit has revealed that at least $1.8 million of the City’s technology spending wasspent on systems that were never used ($1.3) or underused ($0.5 million). While manyfactors contributed to this waste, these failures can generally be ascribed to vendors goingout of business and poor communication and coordination between DIT and OPD.