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As NZS ISO 9004-2000 Quality Management Systems - Guidelines for Performance Improvements

As NZS ISO 9004-2000 Quality Management Systems - Guidelines for Performance Improvements

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Published by: SAI_Global_APAC on Aug 08, 2012
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AS/NZS ISO 9004:2000Quality management systems—Guidelines for performance improvements
   T   h   i  s   i  s  a   f  r  e  e   1   1  p  a  g  e  s  a  m  p   l  e .   A  c  c  e  s  s   t   h  e   f  u   l   l  v  e  r  s   i  o  n  a   t   h   t   t  p  :   /   /   i  n   f  o  s   t  o  r  e .  s  a   i  g   l  o   b  a   l .  c  o  m .
 
 
AS/NZS ISO 9004:2000
This Joint Australian/New Zealand Standard was prepared by Joint TechnicalCommittee QR-008, Quality Management Systems. It was approved on behalf of theCouncil of Standards Australia on 30 November 2000 and on behalf of the Councilof Standards New Zealand on 21 November 2000. It was published on15 December 2000.The following interests are represented on Committee QR-008:Australian Association of Certification BodiesAustralian Chamber of Commerce and IndustryAustralian Electrical and Electronic Manufacturers AssociationAustralian Industry GroupAustralian Information Industry AssociationAustralian Institute of PetroleumAustralian Organization for QualityBureau of Steel Manufacturers of AustraliaCommonwealth Department of Transport and Regional ServicesDepartment of Agriculture, Fisheries and Forestry (Commonwealth)Department of Defence (Australia)Department of Industry, Science and Resources (Commonwealth)Federal Chamber of Automotive IndustriesInstitute of Materials Engineering AustralasiaInstitution of Engineers AustraliaThe IREE SocietyMain Roads Department, QueenslandMaster Builders AustraliaQuality Society of AustralasiaThe Royal Australian Chemical InstituteSydney Water CorporationTelarc New ZealandAdditional interests participating in the preparation of this Standard:Association of Consulting Engineers of New Zealand
Keeping Standards up-to-date
Standards are living documents which reflect progress in science, technology andsystems. To maintain their currency, all Standards are periodically reviewed, andnew editions are published. Between editions, amendments may be issued.Standards may also be withdrawn. It is important that readers assure themselvesthey are using a current Standard, which should include any amendments whichmay have been published since the Standard was purchased.Detailed information about joint Australian/New Zealand Standards can be found byvisiting the Standards Australia web site atwww.standards.com.auor StandardsNew Zealand web site at www.standards.co.nz and looking up the relevant Standardin the on-line catalogue.Alternatively, both organizations publish an annual printed Catalogue with fulldetails of all current Standards. For more frequent listings or notification of revisions, amendments and withdrawals, Standards Australia and Standards NewZealand offer a number of update options. For information about these services,users should contact their respective national Standards organization.We also welcome suggestions for improvement in our Standards, and especiallyencourage readers to notify us immediately of any apparent inaccuracies orambiguities. Please address your comments to the Chief Executive of eitherStandards Australia International or Standards New Zealand at the address shownon the back cover.
   T   h   i  s   i  s  a   f  r  e  e   1   1  p  a  g  e  s  a  m  p   l  e .   A  c  c  e  s  s   t   h  e   f  u   l   l  v  e  r  s   i  o  n  a   t   h   t   t  p  :   /   /   i  n   f  o  s   t  o  r  e .  s  a   i  g   l  o   b  a   l .  c  o  m .
 
 
 AS/NZS ISO 9004:2000
 Australian/New Zealand Standard
 
Quality management systems—Guidelines for performanceimprovement
s
 
Originated in Australia as AS 3904—1987/ISO 9004:1987.Originated in New Zealand as NZS 5600.2:1987.Previous edition AS/NZS ISO 9004(Int):2000.Jointly revised and designated AS/NZS ISO 9004:2000.
COPYRIGHT
© Standards Australia/Standards New Zealand All rights are reserved. No part of this work may be reproduced or copied in any form or by anymeans, electronic or mechanical, including photocopying, without the written permission of thepublisher.Jointly published by Standards Australia International Ltd, GPO Box 5420, Sydney, NSW 2001and Standards New Zealand, Private Bag 2439, Wellington 6020
ISBN 0 7337 3706 4
 
   T   h   i  s   i  s  a   f  r  e  e   1   1  p  a  g  e  s  a  m  p   l  e .   A  c  c  e  s  s   t   h  e   f  u   l   l  v  e  r  s   i  o  n  a   t   h   t   t  p  :   /   /   i  n   f  o  s   t  o  r  e .  s  a   i  g   l  o   b  a   l .  c  o  m .

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