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february 2009|vol. 52|no. 2| 
communications of the acm
 
31
V
viewpoints
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Pint: Barbara van Schewick
I
magine switching on
yourcomputer to try an exciting new Internet application you heardabout. It does not work. You callcustomer support, but they can-not help you. I you are like most users, you give up. Maybe the application wasnot so great ater all. I you are techni-cally sophisticated, you may run sometests, only to nd out your ISP is block-ing the application. Welcome to the u-ture without network neutrality rules.Most o us take the ability to use theapplications and content o our choiceor granted. To us, “Internet access”means access to everything the Internethas to oer, not access to a selection o Internet applications and content ap-proved by our ISP. This assumption was justied in the past, when the Internet was application-blind, making it im-possible or ISPs such as AT&T, Earth-Link, or Comcast to interere with theapplications and content running overtheir network.
a
Today’s world is dier-ent: ISPs have access to sophisticatedtechnology that enables them to blockapplications or content they do notlike, or degrade their perormance by slowing the delivery o the correspond-ing data packets. Whether and how the law should
a The application-blindness o the Internet wasa consequence o its design, which was basedon the broad version o the end-to-end argu-ments.
react to this changed situation is thesubject o the network neutrality de-bate. Network neutrality proponentsargue that ISPs have incentives to usethis new technology, and that the exist-ing laws in many countries do not su-ciently constrain the ISPs’ ability to doso. Proponents contend that users, notnetwork providers should continue todecide how they want to use the Inter-net i the Internet is to realize its ullpotential and that the law should or-bid ISPs to block applications and con-tent or to discriminate against them. While the debate does not end here (inparticular, whether a nondiscrimina-tion rule should ban Quality o Serviceor restrict ISPs’ ability to charge una-liated application or content provid-ers or the right to oer their productsto the ISPs’ customers is controversialeven among network neutrality pro-ponents), a rule against blocking anddiscrimination is at the core o all net- work neutrality proposals.
b
 But does a network provider re-ally have an incentive to discriminateagainst applications? Research showsthat while a network provider does notgenerally have an incentive to excludeapplications or content,
c
there are cases
b In some proposals, such a rule takes the ormo users’ rights to use the (lawul) applicationsand (legal) content o their choice. There usu-ally is an exception that allows network pro- viders to block malicious applications andcontent, such as those involved in denial-o-service attacks.c More applications and content make the In-ternet more attractive, so network providersgenerally have an incentive to oster, not ex-clude additional applications.
P/cup n nuy nu
 A discussion of divergent paths to unrestricted accessof content and applications via the Internet.
doI:10.1145/1461928.1461942Barbara van Schewick davi Farber
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