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Managing Organizational Change

Managing Organizational Change

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Published by yousuf adil

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Published by: yousuf adil on Aug 15, 2012
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06/21/2013

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ManagingOrganizational Change
Chapter 16Strategic Planning andOrganizational Development
 
© Copyright 2003, Prentice Hall
2
Learning Objectives
1.
Characterize the prevalence of the change process inorganizations.
2.
Understand what, exactly, is changed whenorganizational change comes about, and the forcesresponsible for unplanned organizational change.
3.
Describe what is meant by strategic planning andexplain the types of strategic changes thatorganizations make.
4.
Identify the 10 steps in the strategic planning process.
5.
Explain why people are resistant to organizationalchange and how this resistance may be overcome.
6.
Identify and describe the major organizationaldevelopment techniques that are used today.
 
© Copyright 2003, Prentice Hall
3
Organizational Change
Planned or unplanned transformations in an
organization’s structure, technology, and/or 
people.
First-Order Change 
: Change that iscontinuous in nature and involves no majorshifts in the way an organization operates.
Second-Order Change 
: Radical change;major shifts involving many different levels ofthe organization and many different aspectsof business.

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