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HP Installation and Startup Service for HP BladeSystem c Class Infrastructure

HP Installation and Startup Service for HP BladeSystem c Class Infrastructure

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Published by nimdamsk
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure

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Published by: nimdamsk on Aug 22, 2012
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06/03/2015

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HP Technology Services are governed by the HP Single Order Terms for Support or Customer'spurchase agreement with HP.
HP Installation and Startup Service for HP BladeSystemc-Class Infrastructure (OS + ICE)
HP Data Center Services - HP Care Pack Services
Technical data
The HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure provides for theinstallation of an HP BladeSystem c-Class enclosure, c-Class ProLiant and Integrity server blades, directattach storage blades, Virtual Connect modules (Ethernet and Fibre Channel), and Ethernet networkinterconnects; software deployment; and configuration of HP Insight Control Environment for HPBladeSystem.This service also includes the installation and configuration of HP Service Essentials Remote SupportPack, which is a remote monitoring and analysis tool that provides continuous hardware eventmonitoring and automated notification designed to identify, diagnose, and prevent potentially criticalproblems during contract or warranty coverage hours.This fixed-price/fixed-deliverable service is designed in response to the needs of the majority of HPBladeSystem c-Class customers. For more advanced installation and configuration requirements,customized installation is available.
Service benefits
Efficient and effective HP BladeSystem c-Class infrastructure setup, server deployment, and management
Delivery of the service at a mutually scheduled time convenient to your organization
Expedited installation, provided all service prerequisites are met prior to commencement of service
 Verification prior to installation that all service prerequisites are met
Reduced implementation time and cost
More effective IT resource planning
Increased data center efficiency through reduced manually intensive tasks
 
HP Technology Services are governed by the HP Single Order Terms for Support or Customer'spurchase agreement with HP.
2
 Allows IT resources to stay focused on their core tasks and priorities
Helps improve IT infrastructure uptime
 Automated diagnosis and remote support for hardware problems (via HP Service Essentials RemoteSupport Pack)
Service features highlights
Service planning
Service deployment (hardware and software)
Installation verification tests (IVT)
Customer orientation session
SpecificationsTable 1. Service featuresFeatureDelivery specifications
Service planning
 An HP service specialist will conduct a remote planning and assessment meeting to review theCustomer's environment, discuss pre-installation activities including the Customer completedpre-installation checklist, and confirm with the Customer that the service prerequisites havebeen met.HP will schedule the onsite delivery of the service at a time mutually agreed upon by HP andthe Customer, which shall be during local HP standard business hours excluding HP holidays,unless otherwise agreed by HP. Any services provided outside of HP standard business hoursmay be subject to additional charges.
Service deployment -hardware
Hardware deployment activities will include installation of the following hardware according tothe product Setup and Installation Guide procedures:
One (1) c-Class enclosure, including power supplies and fans-Configuration of c-Class enclosure includes setup of the Onboard Administrator
Ethernet interconnects, including Virtual Connect Ethernet and Virtual Connect Fibre Channelmodules
c-Class ProLiant or Integrity server blades (and direct attach storage blades), including serverblade qualified options, into a single blade enclosureIn addition, hardware deployment will include configuration of HP Integrated Lights-Out (iLO)management processors and verification that the existing firmware is current.
Service deployment -software
Software deployment activities by the service specialist on the HP ProLiant server designated bythe Customer will include:
Installing and configuring the HP Insight Control Environment for HP BladeSystem software,including the following components:-HP Systems Insight Manager (HP SIM) server and agents-HP ProLiant Essentials Rapid Deployment Pack (RDP)-HP ProLiant Essentials Performance Management Pack (PMP)-HP ProLiant Essentials Vulnerability and Patch Management Pack (VPM)
Using the HP Insight Control Environment for HP BladeSystem wizard-based installer to installand configure all of the core applications listed above
Setting up the Administrator accounts for accessing RDP, HP SIM, and the c-Class Onboard Administrator
 Verifying the correct installation of HP SIM
 Verifying the correct installation of RDP, PMP, and VPM within the HP SIM license managerand validating integrated operations from within HP SIM
 Verifying that the RDP installation includes scripted jobs to enable the configuration of HPserver blade hardware and deployment of the Customer's preferred operating system via RDP
Running a system discovery to establish available BladeSystem infrastructure resources (HPservers, network switches, and local storage) as part of the HP Insight Control Environmentintegrated installer
 
HP Technology Services are governed by the HP Single Order Terms for Support or Customer'spurchase agreement with HP.
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Installing and configuring the RDP, including using RDP to deploy up to two operating systemeditions of Microsoft® Windows® or two operating system editions of Linux. If the Customerrequires both Linux and Microsoft Windows to be deployed, then the Customer will need topurchase the additional operating system installation and startup service.
Preconfiguring the HP management agents and drivers
Configuring the server to include initial automatic discovery of the managed servers
Setting up the minimum required network administrative parameters for the switches accordingto the customer-provided details
Completing VPM setup, deploying VPM agents, and running a patch acquisition andvulnerability scan on a single server blade
Completing PMP setup and configuring monitoring settings for the server hardware
Installing and configuring, on the HP SIM server, HP Service Essentials Remote Support Pack, ifthe Customer agrees to provide an external Internet connection (optional)
Installation verificationtests (IVT)
Installation verification tests will include the following:
 Verifying that the Virtual Connect Administrator connects to the profile wizard
Logging on to the management server and verifying connectivity to the managed servers bydisplaying the discovered devices in the "All Systems" list
Configuring the SIM security parameters according to the Customer's requirements
Configuring the events in the "All Events" list
For RDP, verifying that the deployment profiles function correctly and completely
Displaying general information about the discovered systems, such as management agents anddata collection reports
 Verifying that all BladeSystem infrastructure data is correctly displayed in the BladeSystemIntegrated Manager within HP SIM, and includes enclosure, servers, power, networkinterconnects, and HP BladeSystem storage blades contained within the enclosure
 Verifying correct monitoring operations for VPM and PMP
 Verifying correct setup for HP Service Essentials Remote Support Pack:-Verify SNMP community string settings are correct, if not using the default "Public"-Enter configuration options into HP Service Essentials Remote Support Pack based on region-Check HP Remote Support Essentials Pack and HP back-end connectivity-Verify that the device is registered for remote monitoring by HP Service Essentials RemoteSupport Pack-Verify that Service Events displays properly in HP SIM
Customer orientationsession
The HP service specialist will conduct an orientation session, onsite, on product usage andspecial features and will be available to answer questions, as appropriate.Sharing of information on product usage includes the following:
Navigating through the LCD Onboard Administrator:-Initial setup of the enclosure and first blade-Additional BladeSystem c-Class component installation-Connection of a guest PC to the enclosure-Onboard Administrator LCD installation and configuration errors
Navigating through the HP SIM console, including the management and editing of settingsconfigured by the Insight Control Environment integrated installer, including:-Installing SSH on Windows systems (if Customers wish to use command-line functions orexecute scripts on remote machines)-Configuring managed servers to send SNMP traps-Setting up and editing default WBEM settings-Configuring and editing protocol settings-Adding new administrators, operators, or users (maximum of two users per function)-Configuring user rights from toolbox collection-Configuring automatic or manual discovery settings-Setting up the discovery scheduler-Setting up requested polling and data collection intervals-Adding managed servers

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