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Central Heating Installation, Maintenance , Boiler Service, and Boiler Repairs Terms And Conditions of Ramki

Central Heating Installation, Maintenance , Boiler Service, and Boiler Repairs Terms And Conditions of Ramki

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Published by central heating
Find out more about great deals of our Central heating range, Ramki heating can look after your Central heating system, Boilers, Water softeners.
Find out more about great deals of our Central heating range, Ramki heating can look after your Central heating system, Boilers, Water softeners.

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Published by: central heating on Jan 18, 2008
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05/08/2014

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TERMS & CONDITIONS
General 
1. These terms and conditions apply to all  Maintenance and Breakdown Care plans. Ramki Heating shall use all reasonable care and skill in  providing the labour and parts for repair tomaintain the equipment as stipulated overleaf.
 Eligibility
Site Map|HomeAbout RamkiInstallations & ProductsService & MaintenanceContact us TestimonialsCall Us:0208 813 4000Email Us :info@ramki.co.uk“Are you ready forthe winter?Why risk being leftin the cold?Best time toservice youboiler is before thewinter months.“Special offer onannual service inAugust”
Service and Maintenance ContractsMAINTENANCE & SERVICE
LEVELS OF COVERFREQUENTLY ASKED QUESTIONAPPLICATION FORMTERMS AND CONDITIONCentral Heating System Repairsand Maintenance|WaterSofteners|Boiler Service and maintenance|Corgi Engineer| Landlord Gas CertificateHome|About Ramki|Installations &Products|Service &Maintenance|Contact us|  
 
2. This plan is only available for domesticappliances.3. This plan covers only boilers and systems whichare installed in accordance with themanufacturer's instructions and subject to amaximum age and boiler ratings as follows: 3.1Conventional boilers must be under 15 years of age at inception and combination/condensingboilers must be under 8 years of age at inception.3.2 The domestic boiler heating capacity must not exceed 150,000 BTU/HR input.
Start date
4. Once your application has been processed youwill receive written notification of the start date for this plan.5. Subject to these terms, this plan is valid for a period of 12 months only.6. Payment for this plan must be made in total inadvance.
Safety inspections
7. As soon as possible following thecommencement of this plan, we will inspect yoursystem to make sure it is safe and in good workingorder. An engineer will complete an initial safetyinspection form to show you what has beenchecked.8. If the inspection reveals a problem, we may, at our discretion, either:8.1 Inform you what work is required and howmuch it will cost to complete the work;8.2 Offer you an alternative plan which will not include the parts causing the problem; or8.3 Cancel this plan and refund your money.
 Renewals
9. We will contact you before this plan is due toexpire with details of any changes to the price and terms and conditions, and offer you the chance torenew it.10. We reserve the right to refuse renewal of any plan.
Cancellation
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11. We will cancel your plan if:11.1 You have given false information;11.2 You do not make an agreed payment;11.3 We find something wrong at the initial inspection;11.4 We are not reasonably able to find parts tokeep your system working safely; or11.5 Circumstances arise which make it inappropriate for the plan to continue.12. Subject to Clause 13, if we cancel this plan at any time, we will give you a refund calculated according to the number of complete monthsremaining of the plan.13. If we cancel this plan following the initial safety inspection, we will give you a full refund.14. If you cancel this plan with us, you will not beentitled to a refund. However, you are entitled to a full refund if youcancel within seven working days of taking out this plan, as long as we have not carried out anywork.
 Repairs
15. Repairs covered by this plan will be carried out at no extra charge. However, if you require us to carry out anyrepairs which fall outside the scope of this plan you will be charged at our normal hourly rate. Details of such rates are available on request.16. Subject to availability of an engineer, if abreakdown or failure is reported before 5.00pm Mon - Fri, we will endeavor to call the same day.17. If we decide a repair is considered to beimpossible or uneconomical, we will give anallowance against the cost of any new boilerwhich is supplied and installed by us as follows: Age of existing boiler (yrs) Allowance (%)0-4 1004-8 50Over 8 2018. If the spare parts required to repair yoursystem are not available on the day, we will endeavor to order the part from our suppliers and have it available for the following day.19. We may supply and fit adequate replacement 

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