Professional Documents
Culture Documents
com/bobmackin
FILE:
INV0771C)
.SECURE
ITRAK#'-_
GENERAL
_
Section 86
IRIMS#
INVESTIGATOR:
CAPTION: - - - - - - - - - - - - - - - - -_ _ LOCATION: - - - - - - - - - - - - - _
CLASSIFICATION OF FILES
CATEGORY OFFENCE
cii IIGET
o
UALG
CLEARED
8 D
D D D D D D
CG House Illegal Lottery Internet Gambling VGM Other Assault Cheal at Play C.O.C. (Prohibited)
Counterfeit
0 0 0
Administrative
0 0 0 0
TVN
Untounded
Warning: Verbal Warning: Written
o o
OTHER
o o o o o
Charities
Horse Raclngl TBCI Raclnos
0 0 0 0
0 0
Fraud G.C.A.
Loan Sharking
OTHeR
SCORED BY:
iTATISTICS
DGPES DRCMP
UZJ SCORED
CONCLUDED [] MANAGER DATE
D
D
1-2
0 '--------
SEIZURES:
Page 1 JAG-2012-00350
Page 1 of3
HelPe
Created
s.15
Submission _'"---.'--' -_
Information Occurrence #:
37148 Yes
* Status:
: Assigned To: Bring Forward Date:
* File Created'
File
12-Jul-2011[1]
#,
37710
Internal Source
Form Date:
Interior
Secured
* Received Datel
12-Jan-2011Gm
. Complainant/ Submitted.By.
ID Tag #.
* Name
GPEB
ID Tag #
Service Provider
Site Location:
Occurrence Details
Synopsis: megal gaming Winfield and district minor hockey assoclalton (GBCld: 17356)
Occurrence:
i newspaper artIcle - ll-jan-2011 - lake country calendar "Themoney we make from raffre ticket sales wilt all be used to
support KidSport and the Lake Country Food Bank ... Details.
No lleese found for the raffle. WDMHA is eligible to obtain a "an llcense as a CFG and must supply letters of acknowledgement from the 2 organizations that are to receive the proceeds from the raffle with the applicatIon. They would not be able to obtaIn a "0" license as one of the prizes exceed the $500.00 limit
.86..Web
: SubjectType
.....
Name
__
Addre.s Type Address
SUbjects
SUbject Type: Subject Name Address Phone #
https:llinte111al.gaming.gov.bc.calgbc-int/inv/Occurrence.do
Page 2 JAG-2012-00350
2011-0113
Page 2 of3
Subject of : Complaint
Association
Box 41010 RPO South, Winfield, BC, Canada, 250-212V4V iZ7 2366
Details ...
Denomination:
...
: Counterfeit Serial #:
Police Details
Pollee Called: Pollee File #: Badge #:
Police Force Name:
IRIMS #
.
Type:
Other Descriptlon: # of
...
Toto' Value:
$
Seized:
Forfeit:
--------------------------------------------_._All Disposed:
...
* Type:
Attach:
.. .._--_._--.
Related .-.---_.....
File #:
Files . ,.
"."_.' .,,,
... ...
Source Tvpe
Created
Status
..
File Statistics
Scored By:
_. __ .. _.- -GPEB
..-.IIGET
_..... - ... ..
,
.. -. -..
Cleared:
...
Administrative Charge CC Charge GCA Fines levied Intelligence other
Category:
Offence:
TVN
Restitution Ordered
Complainant Notified:
https:l/internal.gaming.gov.bc.calgbc-intlinv/Occurrence.do
Page 3 JAG-2012-00350
2011-01-13
Page 1 of 4
(lfl
f.:ulh
Alerts
. Change Alert:
Green
Reason;
.,
Name Type:
Name:
Legal Name
. Addresses
>I<
Effective Date:
Country:
Unit:
* street:
rrrm
:t
* Postal/Zip Code:
Canada
Address Box 41010 RPO South, Winfield, BC, Canada, V4V 1Z7
...
country
-'!<
Phone Type:
Code
Area Code:
'"
Phone Number:
Ext.:
Select
Business Phone # 1
250
s.22
212-2366
Home Phone
Business Fax #
https://intemal.gaming.gov.bc.ca/gbc-int/oi/OrganizationIndividualSearch.do
Page 4 JAG-2012-00350
2011-01-13
Page 2 of4
...
*
Details:
s.22
Details
Organization Ownership:
FYE (MM/DD):
...
L&G Override Risk: L&G Red Slop:
Low
Incorp. Dale:
No
03 31
ffi]l
Identification Type:
*'
Identlfleatlon Number:
Issued By:
102901
s.17
GPEB
CAS
5/11709
...
Payment Override: Revenue SharIng Payments Program:
(If HLG, please list Casinos) (If CGC, please list Bingo Halls) Cheque HLG CGC DAC Horseman's Purse
clnG/Hail'
Name:
...
Transit #:
Institution #:
s.21
Bank #:
Active:
https:llinternal.gaming.gov.bc.calgbc-intioi/OrganizationIndividualSearch.do
Page 4 of4
Gaming Account CONVERTED FROM CAGE SYSTEM Summary 29-Jul2000
....
Occurrence #:
File #,
Status:
Subject Type,
....
Occurrence #:
File #,
Status:
Subject Type:
Audits
, Audit #,
Type: Status:
Date:
Comments:
Oct 27/-Mall-GERR's to admin. MB Jan 05/10 -on line app #943012 not showing - supp docs rec'd Dec.22/09 to file. TP Dec 30/09. Mall-GERR-to admin. sjh Dec. 22/09 -mall-supp docs for app #943012 to admin. TP Aug 21/09-fx-gasr to admin, SO Jun 10/09. Mall-VCH/8U/financlals/AGM/IC/CONBU/GASR 08-s/a file. VG Apr 20/09 courler- GASR sent to file It Dec 19/08 mail: void cheque to file; 8C 150 vol list attached to 923964, then to file. bw/SC
https://intemal.gaming.gov.bc.calgbc-int/oi/OrganizationIndividualSearch,do
FILE:
INV.
.. FILE:
I .'
Section 86
Secure IGeneral
! t--
INVESTIGATOR: -,, ':Investlgator: .Werner . CAPTION: - - - Caption:. Illegal Lottery - 50/50 Draw
. Valley Raiders Youth Football
f-
LOCATION: - - -
. ..
CATEGORY
[Ej"'IIGET
Illegel Gembllng (unlicensed gaming)
OFFENCE
CGHouse Illegal lottery Internet Gambling VGM Other Assault Cheat at Play C.o.C. (Prohibited) Counterfeit Fraud G.C.A. loan Sharklng Money laundering Thaft Threats OTHf:R
CLEARED
B
DUALG
o o o o
0 0 0 0 0 0
0 0 0 0 0
0 0 0 0 0 0 0
TVN
Unfounded Warning: Verbal Warning: Written OTHf:R
o o o o o
SCORED BY:
STATISTICS
0GPEB
RCMP
cz(SCORED CONCLUDED
0
_
MANAGER __
DATE
FEB 0 3 2011
Page 8 JAG-2012-00350
Page 1 00
.
lit, 11m on &ttlh
* Status:
Assigned To, Bring Forward Date,
Assigned
s.15
Oceurrence #;
* File Created.
File #. Form Date,
01-Aug-2011!ill!1
Internal
Vancouver Island Secured
* Received Dete,
IllID
02-Feb-20111lOO
* Type,
Complainant .
10 Tag #,
I Submitted .By
IDTag #
...
Service provider
* Name
GPEB
Occurrence Location
. Site Location' Site Location Other,
COMOX, BC
Occurrence Details.
Synopsis,
ILLEGAL LOTTERY - SO/50 DRAW - COMOX VALLEY RAIDERS YOUTH FOOTBALL CLUB
...
Occurrence' D.etalls'
...
Address Type Address
Subjects
Subject Type, Subject Name Addres. Phone #
...
Subject of Complaint
s.22
https://internal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
Page 9 JAG-2012-00350
2011-02-02
Page 2 of3
Counterfeit Details
Counterfeit Serial #:
Denomination:
Police Details.
Pollee Called' . No Pollee File #: .. Pollee Force Name: Investigating Officer Name' I"Trak #:
#:
IRIMS #:
Exhibit Details
E.hlblt Type: Other Description:
...
* # of E.hlbltsl
Total Value: Sel.ed: Forfeit:
Supporting Documents
* Type:
Attach,
Related Files
File #:
Related QccurrenclIS
'. File #
...
Source Type Created Status
Occurrenco #
File Statistics
Scored By: Category, GPee
IIGET
Cleared,
Offence:
lVN
Administrative Charge CC Charge GCA Fines Levied Intelligence Other RestltuUon Ordered
Complainant Notified:
https:llintel'nal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
Page 10 JAG-2012-00350
2011-02-02
Ministry of ,rety and Solicitor General Gaming Polley & Enforcement Branch Investigation, & Regional Operations
Pol
INVESTIGATIONAL LOG:
INV# 38266
2011-02-03
86 Report received on the following: Internal audit was done by Sandy Fraser Cowen and she learned of 50150 s.22 raffles being held by the club wlo a license.
s.15, s.22 s.15, s.22
of our Forensic Investigator Giesbrecht. This file will be opened to record the illegal 50150 draws which required licensing to conduct. No licenses were issued by our office. GOS Updated Concluded Here.
Investigator: Wel'ller
Date: 2011-02-03
Supervisor:
Page 11 JAG-2012-00350
(
i
I
C\i!HOX 'Iulley Ril-l(f(lr!l YQ\IIH FQo!bi:l1J Club PO aoY. mn Main
V!1N lPI
January 26. 201 '\ Gaming POlicy sandy fraser C6won, C(1'A
ae
'1lith
'N(J flfoln the procesS" of Implementlng all Qllne (Elc-ofilmendslJons Ulal you ha<./e loC{ude<l in yOlJ( feltt:ll
RecommeodaUon #- { tuwe cretlled an t1nanetSl protOCOl Hil9fl auat,hedl WhiCh '1/111 1>0 OJrct;:tor's mae(illg {Fellf\l(lf)' 7, 201 1). This {If(.\lotXll will anSU(B thai flnarn;iol
lXlMroo to. Uvlilt also serve 10 address maoy orIn!)
II 2
Our finanCIal prQtO<iOf ir\c1ude-s lhe. dJfOC!!OO lhl;lt ail gaming eve/lts I'lw::llw.: ;Jilt] 'Ne halfe (\l,IrextOtt'ltil aCCt/unlCH\t 10 mOnltDr alt revenue 'Streams to e05utt';! lhal l'tbloCOls ;](8 folJowOO.
ReC<lft1mend9li<Jo it 3
s.21
befog
s.21 The gOldeflMs for 6!igible di$bursements ltave wen pri[\ted <1mJ are
.
III the {fOnt of lht' bingo account Ch6Q\ICboOk fQt Qft,$y r(lfetel'J(':{J
Recommelldati<m Ii 4
s.22 TM members Of the Cl(lb hetd Itlformally (I.e. resfflcled'} these- e):.tHlordmal'l IUlltJ$ for the future expull$lon Of the cluo hou$lJ-. ihe clut;.IIOS prinled the regulMlohS. Md guIdelines and [!l mo'/ing to formally rastrtc! tha fllllcf$ ear ill3tked fQr tfle !utm8 oHpanSiml s.22
Recomfl1l:lntlatk", # Ij
.wUrne
s.22 In 2009lne tapOrls We/Go s.22 prepamd by our accQulltant and watQ liIed (\cCUraM{y and (11\ lim< For201() and fIX lou foreseeable future, :all reports wlu 00 prepared aod filM by (lllr e,;\ltlloaf at::coun!6f1l <llldwill be COifect and
RC1:0mmeIW'J}/CHl # 6
fin81l.-;i;:J1
The o'ut,''$. 'O.b master haS aJre.ad, l."Cen tnstn':Cled to correct our \\'eo site-to proPQl1y acknb'l'Ilooso tnn ... irom 1ho PrO'Jinea "f DC >lo(.l 'Ill;"! mG ill lIle prOC8!lS ol e1l/ of Ihe prinlef$
alldlo( !;\fgo
SlrKC!rely.
111(J'I
_
Chns SutlOrt. prosil:feJlI
-.
_-r-
-'
R.<1/ph KU#ll\lsr,lrMtlrer
/ {j
J /.-;
--, \
Page 12 JAG-2012-00350
Bank Account 3 Authorized signers President, Vice-President and Treasurer. Cheques require 2 signatures No signatures on cheques before full Information Is filled In All deposits recorded In deposit book and made by treasurer All deposits detailed with source of Income On-line access ( view transactions only) provided to external accountant Monthly bank reconciliations done by external accountant Expenses No payments Issued without proper documentation Cheque number and date recorded on source document when paid Bingo cheque book to contain printed list of eligible expenses Registration forms Other Income Include method of payment and require signature copies to coach, registrar and treasurer (Kid sport, fund ralslng,donations,mlsc) all to treasurer deposit book to be Itemized for Income source Gaming events of any sort must be properly licensed
Income
Reporting
Complete documentation to professional, external accounting for: Bank reconciliations Financial Statement preparation Off season quarterly F!S, then monthly during operations Club financial protocol compliance review Bingo reporting and compliance review Monitoring revenue streams for correct licensing and practices February 7,2011
Page 13 JAG-2012-00350
Gaming Policy and Enjol'ceme1lt Branch Charitable Gaming Audit lind Compliance REPORT OF COMPLIANCE AUDITFINDINGS
Org #: Organization: Sector: Gaming Access: Gamin!! Activity 103530 Char#: 5638
Pedod Reviewed:
CamaK Valley Raiders Youth Football Club Alts, Culture and Sports Bingo Affiliation and Direct Access Jan.l/0S to Dec.31/05 Pel'GASR As Audited
s.21
Onenimr Balance Revenue: Direct Access Grant Bingo Affiliation Grant Mai 01' Capital Grant SnortsFunder Grant Licensed Gaming InterestiGST Rebate Gaming Donations Transfers/Other Income Total Revenue: Disbtu'senlents: Pl'ize Costs Event Related Exnenses Chal'itable Disburselllents Total Disbtu'sements: Closing Balance
Mechod of Reporting: Accmcd
26,270.80
24.249.97
13 125.00 24.199.09
13.125.00 24.250.02
s.21
lltQ eVff.!lI(lfloll.. d/CQlllpl!lIl/W wllltBrallclt TI1e)/lllil//gs It/O(/(fluill report. JJ!II!ICilpollcy I/OCY/Ilellfs, IV/I/leluS!IIIICes, :ellglb./flty glllll!l/g {/cces$,ellglbillty Is Page 14 tle/elmilled SQJelyby IlliiLlceiisllig ;/1/(/ Grauts DMslolI;Wlt/cll iYIII reedi-" II copy o/tltls '. ....JAG-2012-00350 ..
Gaming Activity Openin!!: Balance Revenue: Direct Access Grant Bingo Affiliation Grant Major Capital Grant SpOltsFunder Grant Licensed Gaming InteresVGST Rebate Gamin!!: Donations Transfers/Other Income Total Revenue: Disbursements: Prize Costs Event Related Expenses Charitable Disbursements Total Disbursements: Closing Balance
Melhod ofRcportiug: Accrued
26,395.84
26,395.84
12,500.00 31,250.34
12,500.00 31,250.34
s.21
P,dllcyil/iif
,(;MJPlIIJ!ICe,;MaINI!!g 'fulle,POIlIlif,!%,if.O[celilelill1f/JI1cli. ';Til
PIJ/lcy
Is I/ot
1!1(1I/I/I/l1 '." ',' Is, limited, to"tli,eevail/liliol/ofcomp(/I/IICe wltlt BNtl/ cit flJ/dil/gs /II ,ollrfilIal report
' ..
. .. , ...................". Page 15
JAG-2012-00350
Gamin!!: Activity
Opening Balance Revenue: Direct Access Grant Bingo Affiliation Grant Major Capital Grant SportsFunder Grant Licensed Gaming InterestlGST Rebate Gaming Donations Transfers/Other Income Total Revenue: Disbursements: Prize Costs Event Related Expenses Charitable Disbursements Total Disbursements: Closing Balance
Melhod of Reporting: Accrued
25,000.00
25,000.00
s.21
-3-
If
!/Ol..
. ..
;.::
:;; (;:.:;, :
:-::'.
Attachment #l-Ust of Ineligible Disbursements Comox Valley Raiders Youth Football Club Char-s638
Cheque#:
Amount:
Payable to:
Sept.5/08
Sept.l0/08 Sept.29/08
s.21
Dec.17/08
Total ineligibles:
Page 20 JAG-2012-00350
Werner, Peter H HSD:EX Wednesday, February 2, 201111 :20 AM Pretty, Janet HSD:EX FW: Re: Comox Valley Raiders Youth Football Club -Audit Report ,
Janet could you open a file on this and'put In my name. Ihaven't seen Sandy's report but If you need further Info to open the file I will get it. Thanks Peter,
From: Schalk, 10e HSD:EX Selit: Wednesday, February 2, 201110:21 AM
Subject: Re: Comox Valley Raiders Youth Football Club - Audit Report
Sandy: Thanks for a copy of your Audit report dated 28 Jan 11 related to the c/n organization. Thanks also for sending/giving AI Giesbrecht a copy. Great report and Information.
s.15 AI/Peter Iam asking that your office also open a file on.the "Illegal 50/50" raffles conducted In past by the organization and as surfaced by Sandy in her report. We should open/close a file on the lottery Issue so that at least It's on record as per our regular practice. Sandy has already warned the organization about the illegal activity so I don't believe there is a need for further followup that way. ,
Thanks EVERYONE. Joe Schalk, Sr. Director, Investigations and Regional Operations LMD Gaming Enforcement Gaming Polley and Enforcement Branch Ministry of Public Safety and Sollcltor,General ph: (off) 6046600271 (cel s.17 (ax: 604'660-2030 IThis message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, !distribute or copy" this, e-maiL Any unauthorized disclosure is strictly prohibited. If you ireceive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
1
Page 21 JAG-2012-00350
FILE:
INV
Section 86
- ,
I).}
eRRt>R,
J,
I
Caption: Sec 86 - Illegal Lottery Comox Valley Raiders Football Club LOCATION: - - - - - i
CLA
CATEGORY
cz(iIGET
Illegal Gambling (unlicensed ,gaming)
OFFENCE
CG House Illegal Lotlery Internet Gambling
CLEARED
B
0 0 0
0
VGM Olher Assault Cheet at Play C.O.C. (Prohlblled) Counterfeit Fraud G.CA Loan ShatWng Money Laundering Theft Threets OTHeR
o o o o o
UALG
Unlawful Activity Legal Gaming (licensed)
0 0 0 0
0 0
0 0 0 0 0 0 0 0 0
lVN
Unfounded Warning: Verbal Warning: OTHER
o o o o o
SCORED BY:
STATISTICS
o o
0
GPEB RCMP
SCORED
0
?.2(.,4,
Page 22 JAG-2012-00350
Page 1 of3
Holp
Concluded
s.15
!.f>.
Occurrence #:
37781
06-AU9-2011ml!1
Yes
38368
Internal Source
Vancouver Island Secured
Received Date,
02-feb-2011llrnl
Complainant / Submitted By
ID Tag #,
* Name
GPE:B
ID Tag #
Service ProvJder
Occurrence Location
Site Location: Site Location Othe"
COURTENAY, BC
Occurrence Date/Tlma,
28-Jan.2011[ffi] 10:10 AM
Occurrence Details
Synopsis,
ILLEGAL LOTTERY - SO/50 DRAW, COMOX VALLEY RAlDERS YOUTH fOOTBALL CLUB SE:E fILE INV-38266
Occ;:urrenc:ul
DUPLICATE FilE CRE:ATED IN E:RROR.
Details,
Address Type
Address
Subjects
https:llinternal.gaming.gov.bc.calgbc-intlinv/Occurrence.do
Page 23 JAG-2012-00350
2011-02-07
(
Subject Type, Subject Name Address
Page 2 of3
Phone #
Subject of ComplaInt
s.22
Counterfeit Details
Counterfeit Serial #, Oenomlnatlon,
Police Details
Police Callad, No Police Pile #, Bedge #, IRIMS#, I-Trak #, Police Force Name' Investigating Offlcer Neme'
...
Exhibit Details
...
Other Oescrlption, # of Exhibits'
* ExhIbit Type,
* Total Value'
$
Seized,
Porfelt.
Supporting Documents
Type,
...
* Attach,
Related Files
...
* Pile #,
Related Occurrences
Pile #
Occurrence #
...
Sourc::eType
Created
Status
File Statistics
scored By, Category, Offence, GPEB
IlGET
...
Cleared' Administrative Charge CC Charge GCA Fines Levied Intelligence X Other Restitution Ordered Unfounded
Page 24 JAG-2012-00350
lVN
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-02-07
Page 3 of3
Warning - Wrltten/Verbal
Complainant Notified:
Ves
https:llinternal.gaming.gov.bc.calgbc-intJinv/Occurrence.do
Page 25 JAG-2012-00350
2011-02-07
Occurrence Search
Page 1 of2
Version
Prlnler
O=h.
.. My Oueue
.. Occurrence Search .. Occurrence Create .. Occu rrence Details .. Occurrence Previous .. Complaint Oueue .. Profile - Search .. Profile Individual .. Profile Organization .. Profile Relationships .. DocumentCreate .. Documents - List .. WorkflowCreate .. Workflows - List .. $ - Account Statement .. $ - Receipt .. $ - DepositlRec I Search .. Reports Act As
Organization Name:
Card Name:
Street:
Phone:
Postal Code:
L
Site:
Synopsis Keyword:
Occurrence Keyword:
Details Keyword:
I
Source:
L
IRIMS #:
r---.
I-Trak #:
Type:
Assigned To:
Not Assigned:
r-l--jim'
Region:
Category:
I
Offence:
1 l_
Exhibit Type:
Cleared:
I
Counterfeit Serial #:
Exhibit Exists:
Status:
Occurrence
#:
File #:
Assigned To:
Bring forward:
06-Aug-201l
Type:
38368
IIGEIT
Illegal Lottery
Giesbrecht, Al
Secured
ILLEGAL LOTTERY - 50/50 DRAW - COMOX VAllEY RAIDERS YOUTH FOOTBALL CLUB - SEE FILE INV-38266
Page 26 JAG-2012-00350
Occurrence Search
Page 2 of2
c:lI Top
GAMING Be VERSION: 4.5".0.00 DATA6ASE VERSION: 4.4.0,00
COPYRIGHT
DiSCLAIMER
ACCESSIBILITY
Page 27 JAG-2012-00350
'1f\1'11\t!
1f\
FILE:
INV
Section 86
dKZ-c'O
IRIMS#
CLASSIFICATION OF FILES
CATEGORY OFFENCE
D
CLEARED
ILLEGAL GAMING
/"'"
D D D D
CGHouse Illegal Lottery Internet VGM Other Assault Cheat at Play -C.O.C. Counterfeit Fraud G.C.A. Loan Sharklng Money laundering Theft Threats Prohibited Prohibited OTHER
d::('UALG
o o o o
D D D
: d;:emmunlty Gaming Centre I Bingo Halls Lotteries Products I Lottery Retailers Charities Horse Racing I TBC I Raclnos Internet Gaming
D D
D D
D D D
0 D
0 0 0 0 0 0
Charge CC ChargeGCA Violation Ticket Warning: Written Warning: Verbal Administrative Intelligence OTHER
SCORED
CONCLUDED
DATE
Page 28 JAG-2012-00350
INV#38903
.Suspect Location: Telco Management (subsidiary ofCW Agencies) call-centre 2215 Yukon Street Vancouver, B.C.
BackgroundlDetails: The anonymous male caller called my line directly and stated he wanted to complain about an organization that was illegally reselling lottery products and targeting pensioners and seniors. He explained that the organization was a telemarketer using high-pressure sales techniques to target seniors. They are making 100 million plus per year. He said a press release was about to be released and GPEB would have to answer some hard questions about why we aren't investigating this organization. He would not identify himself and would not say who was behind the press release. He said the organization was TELCO Management who has a call-centre at 2215 Yukon Street Vancouver, B.C. He said TELCO was a shell company to cover for CW Agencies. If you look at TELCO's website they never say what they actually do. He said CW Agencies used to be regulated by BCLC but got into trouble so they started TELCO to disguise that they were still reselling lottery products. He said after they got in trouble in B.C. they switched to using lottery products from Atlantic Canada. Now Atlantic Canada refuses to deal with them so they now use lottery tickets from Ontario and Quebec. They hire guys to go around and buy up lottery tickets from little stores. He said to look at the Europe Lottery Guild on the internet and you would find lots of complaints about TELCO.
GPEB Investigation February 21 st 201110:53 AM an anonymous caller called GPEB. I searched the internet for entries on TELCO and CW Agencies. I spoke with Larry Litke about Telco. He recalled a previous investigation and suggested that Shaun Brownrigg had some dealings with TELCO. Litke recalled that he and Brownrigg had checked out IIPage
Page 29 JAG-2012-00350
INV#38903
the call-centre on Yukon and noted that it was a high degree of security with many perimeter cameras. March 22 nd 2011 I checked the internet for the European Lottery Guild. Most entries were blog entries. There was some mention of connections to Canadian call agents. One entry stated it was linked to CW Agencies whose colourful owner Randall ThiemeI' has had several run-ins with fraud and drug squads. It also mentioned that Thiemer's business partner was found shot dead in 1990. July 18 th 2011 Further internet searches for Randall ThiemeI' located a 1999 entry from the Columbian Newspaper in Vancouver Washington that stated that CW Agencies was fined $500,000 for conspiring to market, promote and selllottelY products in the united States. It named ThiemeI' as the CEO. A 1997 entry from 50PLUS.com had an article about U.S. citizens being swindled by Canadian ticket sellers. It quoted Randall ThiemeI'. TheStar.com noted that CW Agencies sells lottely tickets to customers around the world. They move Canadian Lotto 649, Canada's Super 7, Instant Millions, along with French, Spanish, Gelman and Australian lottery tickets. It quotes ThiemeI' as saying that We're the biggest (lottery ticket resellers) in the world. Order-us.com noted Randal ThiemeI' stating his companies annual gross income is close to $100 million. Threatchaos.com noted that ThiemeI' started CW-Agencies in 1981. It also noted that Thiemer's one time partner was Ray Ginnetti. Ginnetti was noted as having ties to the hells angels and who was found shot dead in 1990. A 2008 article in Runningfor mayor2008's Weblog stated that in 1990 Vancouver Stock Exchange investigators raided the offices ofCW-Agencies of which Ginnetti was a partner. They found what they were after; a boiler room operation, complete with phone banks, sucker lists ofpotential clients and sales records. A 2008 vancouversun.com article noted that then executive Nick Belmonte was accused of stealing computer records from CW-Agencies worth potentially $10 niillion. It noted that Gloria Evans was the chief executive, her son Keith Evans was the network administrator and Brian Page as a director. A vancouversun.com obituary noted the death of Randall ThiemeI' on August 7th 2008. It gave his DOB as August 18th 1951. August 5th 2011 Conduct further internet searches of CW Group. Brief corporate description. Shows Randy ThiemeI' as president. October 13 th 2011
s.15 s.15
21Page
Page 30 JAG-2012-00350
BRrtIsH C
INV # 38903
s.15
Conclusions: The infOlmation I collected in regard to CW Agencies has been fOlwm'ded to VPD. Any further investigation will have to be conducted by VPD. The allegation of illegal off-shore lottery sales appears to be founded. No further investigation by GPEB is warranted. File closed.
Kim Serheniuk Investigator, Special Provincial Constable Investigations and Regional Operations Ministry of Public Safety and Solicitor General Gaming Enforcement Gaming Policy and Enforcement Branch 408,4603 Kingsway Avenue Burnaby, BC V5H4M4 Direct Line: (604) 660-3078 Mobile: s.17
31Page
Page 31 JAG-2012-00350
COLUMBIA
The Best Plare on Earth
"BRITISH
Ministry of Public Safety and Solicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
INVESTIGATIONAL LOG:
INV#
Complaint: Illegal lottery resales Suspect: Telco Management (subsidiary ofCW Agencies) call-centre 2215 Yukon Street Vancouver, B.C. Complainant: Anonymous male
BackgroundlDetails: The anonymous male caller called my line directly and stated he wanted to complain about an organization that was illegally reselling lottery products and targeting pensioners and seniors. He explained that the organization was a telemarketer using high-pressure sales techniques to target seniors. They are making 100 million plus per year. He said a press release was about to be released and GPEB would have to answer some hard questions about why we aren't investigating this organization. He would not identitY himself and would not say who was behind the press release. He said the organization was TELCO Management who has a call-centre at 2215 Yukon Street Vancouver, B.C. He said TELCO was a shell company to cover for CW Agencies. If you look at TELCO's website they never say what they actually do. He said CW Agencies used to be regulated by BCLC but got into trouble so they started TELCO to disguise that they were still reselling lottery products. He said after they got in trouble in B.C. they switched to using lottery products from Atlantic Canada. Now Atlantic Canada refuses to deal with them so they now use lottery tickets fi'om Ontario and Quebec. They hire guys to go around and buy up lottety tickets from little stores. He said to look at the Europe Lottery Guild on the internet and you would find lots of complaints about TELCO.
GPEB Investigation' February 21 ,t 201110:53 AM an anonymous caller called GPEB. I searched the internet for entries on TELCO and CW Agencies. I spoke with Larry Litke about Telco. He recalled a previous investigation and suggested that Shaun Brownrigg had some dealings with TELCO. Litke recalled that he and Brownrigg had checked out the call-centre on Yukon and noted that it was a high degree of security with many perimeter cameras. March 22nd 2011 I checked the internet for the European Lottery Guild. Most entries were blog entries. There was some mention of counections to Canadian call agents. One entry stated it was linked to CW Agencies whose colourful owner Randall Thiemer has had several run-ins with fraud and drug squads. It also mentioned that Thiemer's business partner was found shot dead in 1990. July 18 th 2011 Further internet searches for Randall Thiemer located a 1999 entry from the Investigator: Kim Serheniuk Date: 10/04/2012 Supervisor: William Mulcahy
Page 32 JAG-2012-00350
COLUMBIA
The Best Place on Earth
... "
BRITISH
Ministry of Public Safety and Solicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
INVESTIGATIONAL LOG:
INV#
Columbian Newspaper in Vancouver Washington that stated that CW Agencies was fined $500,000 for conspiring to market, promote and sell lottery products in the united States. It named Thiemer as the CEO. A 1997 entry from 50PLUS.com had an article about U.S. citizens being swindled by Canadian ticket sellers. It quoted Randall Thiemer. TheStar.com noted that CW Agencies sells lottery tickets to customers around the world. They move Canadian Lotto 649, Canada's Super 7, Instant Millions, along with French, Spanish, German and Australian lottery tickets. It quotes Thiemer as saying that We're the biggest (lottery ticket resellers) in the world. Order-us.com noted Randal Thiemer stating his companies annual gross income is close to $100 million. Threatchaos.com noted that Thiemer started CW-Agencies in 1981. It also noted that Thiemer's one time partner was Ray Ginnetti. Ginnetti was noted as having ties to the hells angels and who was found shot dead in 1990. A 2008 article in Rnnningfor mayor2008's Weblog stated that in 1990 Vancouver Stock Exchange investigators raided the offices ofCW-Agencies of which Ginnetti was a partner. They found what they were after; a boiler room operation, complete with phone banks, sucker lists of potential clients and sales records. A 2008 vancouversun.com article noted that then executive Nick Belmonte was accused of stealing computer records from CW-Agencies wOlih potentially $10 million. It noted that Gloria Evans was the chief executive, her son Keith Evans was the network administrator and Brian Page as a director. A vancouversun.com obituary noted the death of Randall Thiemer on August 7th 2008. It gave his DOB as August 18th 1951. August 5th 2011 Conduct fmiher intemet searches of CW Group. Brief corporate description. Shows Randy Thiemer as president.
s.15
Date: 10/04/2012
Ministry ofPubhc Safety and Solicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV#
GPEB Findings!Actions!Conclusion The information I collected in regard to CW Agencies has been forwarded to VPD. Any further investigation will have to be conducted by VPD. No further investigation is warranted. File closed.
Conclusion:
Name:
Kim Serheniuk Investigator, Special Provincial Constable Investigations and Regional Operations Ministry of Rousing and Social Development Gaming Enforcement Gaming Policy and Enforcement Branch 408,4603 Kingsway Avenue Burnaby, BC V5R4M4 Direct Line: (604) 660-3078 s.17 Mobile:
Date: 10/04/2012
Page 1 of3
BRITISH COLUMBIA
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2215 Yukon Street, Vancouver! BC, Canada, 2020 Yukon Street, Vancouver! BC, Canada!
604-871-2750
https://internal.gaming.gov.bc.calgbc-intlinv/Occurrence.do
Page 35 JAG-2012-00350
2011-02-22
Page 2 of3
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Police Called:
Police File #:
Badge #:
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IRIMS #:
I-Trak #:
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Administrative Charge CC Charge GCA Rnes Levied Intelligence other Restitution Ordered 1VN Unfounded Warning - Written/Verbal
Complainant Notified:
https:l/internal.gaming.gov.bc,calgbc-int/inv/Occurrence.do
Page 36 JAG-2012-00350
2011-02-22
CW Group - Techvibes.com
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Founded In 1981, e-W Group Is a full-service Dfrect Marketing ageflCY. OUf offices In VancoLNer, Canada, are home 10 more than 100 employees with kt'Iowledge end experlence In every aspect of response-drtven marketing.
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As spedalisls In all aspects of global direct and data-based marketing, we're dedicated to helping our ci1enls profit In a complex worldwide marketplace, We provide comprehenslva marketing and media serviUls end Innovative creative soluUons. In addition, our powerful IT Infrastructure allows us 10 deliver superior rasuns to meel our clients' goals. We also have complete leUershop facifrties on-sileo ensuring the Immediate Implemenlallan and processing of tirne-sensrove campaigns. INa beneve that bUilding a solid platform based on customized one-to-one results In Increased costomer value and long-term retention. Our expertise In globallead-generalion and acqulsiiion has proven itself In over 25 years of proMable campaJgns promoting a dIverse range of goods and services - from travel, health & beauty and collectIbles to publlshlng, gamIng and sweepstakes.
At CoW Group, our success Is your success.
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Wm
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SEATILE CAP) A British Columbia company bas been ordered to pay a $500,000 fine foUO\\1ng its guilty plea to federal charges of conspiring to market, promote and sen lottery tickets in the
United States. U.S. Distrlct Judge John Coughenour on Friday approved the plea agreementvt'ith C-W Agencies
Inc. ofVancouver. The company and its chief executive officer, Randall Thiemer, have agreed never again to market lottery products to the United States. C-W and Thiemer also agreed not to engage in any telemarketing-type business aimed at U.S. residents for at least five years. In return, federal proseeutors agreed not to seek criminal charges against Thiemer ...
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u.s seniors are being victimized by Canadian lottery ticket reseUers, according to a recent story on CNNfu. the financial reporting division of Cable News... U.S seniors are being victimized by Canadian lottery ticket reseUers, according to a recent story on CNNfh, the financial reporting division of Cable News Net\vork Like alcohol in the 19305, the resale aflotter)' tickets is outlawed in the U.S., but legal in Canada. The result? Ticket runners in Vancouver have replaced bootleggers in Windsor as a major source ofdubious export income.
Companies working mainly out of Vancouver solicit lottery ticket sales through mass mailings and sophisticated telephone sales campaigns. Victims are often told that they've already won a prize. or are asked to answer a few questions for a "survey". Of course. ticket buyers pay (usually 200 percent) for the privilege of buying Canadian lottery tickets, which. as we all know (but don't care to admit) offer extremely long odds at even the regular price. Kate Pflaumer, a U.S. attorney in Washington, is prosecuting six Canadians who ran a lottery shop with 113 counts of violating u.s. laws that prohibit the resale oflottery tickets. Some elderly victims in that case lost hundreds of thousands of dollars.
Page 41 JAG-2012-00350
Page 2 of6
Law enforcement officials say their chiefconcern is lottery resellersho s\vindle customers with unauthorized credit card transactions or fake lottery
numbers. As Randy Thiemer, president ofVancouver ticket reseUer C-W Group says (with great understatement) "It's a game of chance. There are no guarantees."
October 1997 Fifty.Plus,nel
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Foreign Canadian International Lottery Winnings Program Scams - Internet Email, Telephone and Mail Fraud Sweepstake Lotto Ticket Sales Scam
Tired of not winning the government sponsored lotteries after years ofplaying, you are pleased to receive the following mailer. "CongratulationsI You may receive a certified check for up to S400,OOO U.S. CASHI"
"One Lump Sum! Tax freel Your odds to 'VIN are 1-6." "Hundreds of people win e"ery week using our secret system!" "You can win as much as you want!"
After receiving this card you call the number provided and listen to someone enthusiastically promote the benefits of purebasing a "membership" in a lottery "pooll!.
''These group purchases let )'ou share in a series o/ticketpackages consisting o/highMstakes foreign lotteriesfrom Canada and asfar away as Spain Germany andAustralia. 1/
The memberships range ill price from $29 to thousands of dollars. depending upon how many individual and group plays are purchased, as well as upon how many weeks worth oftickets you purchase. During the phone call they convince you to buy a membership by saying that you have been "specially selected ll as one of a small group to play for a large prize pool; that your odds of winning a large prize are "from very good to practically guaranteed tl and that your chances of winning are "definitely enhanced" by purchasing through them. They say that purchasing their services is a "once in a lifetime chanceH to win large sums of money because utllis is not a losing chance/, and that they employ l1 experts who are able to choose the highest frequency numbers using scientific methods. II They say that they are legally registered by the various foreign governments to sell the lottery tickets, that they are the sole agent for the lotteries in Australia and for the Northwest German State Lottery (which features a invitation brochure) and that they limit the number of lottery tickets that are sold to help your odds of winning. One brochure gives you the option ofbuying a lIfull ticket" for $766.90 or a uhalfticket n for $391.90. After paying, you receive a tlconfirmation package" containing a listing of the numbers on your tickets and a letter informing you: UYou may 'VIN and receive a certified check for up to SlO,OO(),OOO U.S. CASHI
One Lump Sum! Tax free! Your odds of winning are only That is FANTASTIC! GREAT! THE BEST!"
The confinnation package contains a "Customer Service l1 800 nwnber so you can contact them with questions about credit card billing. It also contains a credit card "authorization" slip for you to sign and return, even though they have already charged your credit card for the
Page 43 JAG-2012-00350
. 1 " ... /1"
,us
Page 3 of 16
identical to mine right dm,vn to the ticket and serial numbers! Thanks for letting me know this letter is a fraud! Denise Cork 29 Sep 2001
Lottery scammers are always trying to develop new lists ofpotential victims. One method used is to send out a mailing, or place ads, which invite lottery players to subscribe to a service that has an amazing record of picking winning numbers. They ,viii claim that they have a computer with artificial intelligence or that they have a renowned mathematician on staff. They typically charge a nominal fee of$20 to $30 for their service. In most cases, the numbers sent to you are merely randomly selected numbers or printed forms containing identical numbers.
By subscribing to their service, they know that you are interested in playing the lotteries so your name will be placed on their lead lists for other scams and/or sold to other scammers and list brokers.
Trouble in Paradise
The so-called IINew Jackpot Mondial Monaco" lottery became available recently and has since become increasingly popular with families, both in the main island of Tahiti as well as in French Polynesia's outer islands. But all of them have lost one thousand US dollars each, which is the required sum in order to qualifY for a win of$150,000 US dollars "to be won within 90 days". The game was advertised by way ofmailed leaflets which stated "It's very simple. This system relies on arithmetic and logic, it leads all participants to big gains. But bewarel Please only Home Page / Model send US dollars, we cannot accept any other form ofpayment".
ens
Page 5 of 16
seller ofllie state sponsored NKL Lotterie Einnehmer lottery tickets there l although it is illegal to sell or buy them in Canada or the U.S. How did I deal with my grandfather? He was irate that I dared question this person. So, I sat down and told him that I totally supported his playing lotteries (I lied), and that I wanted him to continue... alI I wanted to do was look at the material, note a couple of things to make some enquiries, but that it 'vas really nothing as I was sure he was right. I would look into being sure he was to be the next millionaire and that I likely totally wrong about my instincts. When he knew that I was on his side and wasn't going to stop him, he let me go ahead. Jfyon have senior who is being bilked, agree with them. They feel badly enough having lost the money without someone questioning their judgment as well. Take down necessary info: any personal names, phone numbers, addresses, name oftottery or scam, to whom the cheque should be made to, etc., then check them out through government authorities.
If you ftnd that it is a scam, then please help others by reporting the activity every"vhere (the
newspaper, the BBB, the RCMP or equivalent, the postal service, and internet sites such as this one). Hopefully we can help others avoid this type of fmancialloss, emotional trauma and embarrassment. Thanks for a great site, Joanna Stephenson 01123/02
Not A Good Gamble On November 13, 2000, a criminal complaint was filed in the Central District ofCaIifornia against Timothy Ryan Babuin, with respect to his role in a Vancouver telemarketing company, NAGG H!lldings which allegedly sold bogus lottery tickets and bogus savings bonds to U.S. and Canadian victims. Babuin was arrested in Canada, and an extradition request has been filed with Canadian authorities.
were sentenced in the Central District of California to 30 months and 27 months imprisonment, respectively after pleading guilty. They had been arrested in Los Angeles on November 17, 1999, after attemptIDg to pick up $140,000 in cash from an elderly victim in retnrn for a counterfeit $5.5 million check, purportedly for 1!1ottery winnings. tl They reportedly drove all the way from Montreal to Los Angeles for the transaction.
Warnings Don't Seem To Worl{ On February 7, 2000, a criminal complaint was issued in the central District of California, charging Michael Ghirra. of Vancouver, B.C., vvith wire fraud and mailing lottery communications.
As the owner and operator of WIN USA (aka International RegistrationAustraiian Lottery (IRAL), International Canadian Lottery System, and Ipex Services Ltd.) from approximately April 1997 through Novemher 1998, he reportedly ohtained approximately $5 million from his lottery operations over this short period oftime.
Ghirra had previously been a defendant in a civil action filed by the FTC on November 7, 1998 concerning his activities with WIN USA and IRAL, That civil action resulted in the granting of the FTC's motion for summary judgment on Aprl113, 2000,
Page 45 JAG-2012-00350
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Pa
asking victims to send a fee of the equivalent of$2,335 CAD to wllect winnings that
exist, according to Britain's National Criminal Intelligence Service. Canadian fraudsters telephone British residents telling them they have been entered into the Canadian National Lottery for free. A few weeks later they call back to tell the person they have won a huge prize, but then demand several thousand pounds to pay for the tax on the winnings.
Or victims simply receive a telephone call saying they have won a substantial amount of money in Canada, but are told they need to send an "administrative fee" to release their winnings. No such lottery by that name exists.
Privacy Statement
Complaints can be directed to the European Enforcement team at Flectbank House, 2-6 Salisbury Square, London, EC4Y gJX or e-mail euroteam@oft.gsLgov.uk See the section on Lead Generation and Advance Fee Sweeps.
I am very glad I found your site. My fiance and I became victims of the Canadian Lottery Scam by sending in over $1000 in hopes ofa winning that was never to be. How silly we were to fall for this type ofscam, but we did, and now we are just sick. Is there a chance we could get our money back or did we just leam an expensive lesson?
07117/02
01/02 - A Texas senior received a letter in the mail from the "Canadian National Lotteries (TransNational Trade Consortium)" notifYing her that she was one of the winners in a lottery pool. She was then contacted by phone by a person who instructed her to wire $1,800.00 to a person in Quebec, Canada. see also Advance Fee Sweeps.
Selling dreams... at a 300% markup By Robert Cribb Staff reporter TheStar.com link to this excellent report. VANCOUVER Just above a plumbing supply store, on the second floor of a nondescript gray building in industrial Vancouver, a receptionist buzzes visitors into the offices Agencies. lnside, bland concrete transforms into stylish glass walls and plush seating. A sprawling array ofmore than 100 desks is filled with people tapping on computer keyboards or working the phones beneath a series oflarge clocks indicating the time in places like Amsterdam. Hong Kong, London and Auckland, New Zealand.
It bears little resemblance 10 Toronto1s IIboiler rooroll telemarketing operations, where sounding sales staffpitch misleading credit card offers to Americans - usually targeting the poor and elderly. Their offices are generally dingy, with perhaps 20 desks and a bank of phones. Sales staffhave no computcrs,just a "sucker listll of vulnerable marks and a script they read into the phone and embellish with lies.
Most telemarketing ftrIlls in Canada are strictly law-abiding and deliver a variety oflegitimate goods and selVices. Some commit outright telephone fraud. Others, such as Vancouver1s C-W Agencies, stand in a gray zone oflegality. A giant banner stretches across one side of the bustling Vancouver room, declaring: lICongratula1ions. We Did It. We Beat Last Year. u Spanning the other side ofthe room, another banner reads: "Goal for 2002 ... We Can Do It .,. $75,000,000." They uda it!! by selling lottery tickets to customers around the \vorId. They move Canadian Lotto 6/49. Canada's Super 7, Instant Million, and Mega Millions, along with French, Spanish, German, British and Australian lottery tickets. les a large, sophisticated - and highly controversial business. The firm claims 700 employees and hvo intemational subsidiaries.
Page 46 JAG-2012-00350
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They allegedly told the victims they must wire money to cover fees and taxes in order to claim the prizes. Prosecutors say they convinced at least 26 people to send a total ofmore than 400,000 dollars. One victim sent about 56,000 dollars in multiple installments and another, almost 85,000 dollars. Cruz appeared in federal court in Providence Monday and is being held pending resolution of a detention hearing. Garner is set to appear before a Florida court.
Bogus Canadian Lottery Letter BRUNSWICK, Ga. 10126/04 - According to investigators with the Brunswick Police Department, a scam targeting elderly residents starts in the fonn of a letter from a group calling itself the National Verification Office of American Benefits. The letter touts an international lottery ,"th a $100,000 grand prize, as well as a fake $2,900 check. Before the check can be cashed, a call must be made to a Canadian number and you must provide personal information, including bank account numbers. According to police, the group then uses the information to order checks and get credit cards.
Con artists scam ,,,,oman in 80s By Eunice Kim / Staff Writer 02/19/04 Scammers who target seniors through phony prize-offering mailings have taken an elderly West Roxbury woman for more than $50,000, police said. The scam artists from Vancouver, British Columbia, conned the woman, who is in her 80s and lives alone, through a mass mailing that promised, itA share of cash and property totaling $458,260." The fake document read in bold print "Tbis certification doclJment is urgent ll and instructed the woman to immediately mail back a $26 documentation fee. IIThey're sending out lines, II said District 5 Police Capt. Timothy Murray. Once a person pays the $26, the scammers lthooklt you, said Detective Dan Hennessey, who is investigating the case. They begin calling and asking you to send thousands in checks for other fake fees, such as Canadian taxes, Hennessey said. The West Roxbury woman, whose name police would not release, paid the initi!l1 $26 and then sent cashier's checks throughFleelBank at 1857 Centre St., West Roxbury, for $6,000, $6,950 and $9,420 to Century Star Service, a made-up entity. The victimls bank account at The Cooperative Bank in West Roxbury was also cleaned out of at least $20,000. Fleet initially contacted police about the unusually large withdrawals by the elderly woman. Police had set up a partnership with Parkway banks in 2001 to protect elderly from scams. Fleet was able to stop payment of the $9,420 cashier's check the woman wrote last. Hennessey interviewed the victim at her home, where she had more than 300 pieces ofmaiL Scammers called three times while Hennessey was there.
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assets in the U.S. and to take legal action toward restitution. million.
The u.s. government, once it discovered the scam, moved quickly to freeze the two ments
In August, 2000, a U.S. district judge in Illinois ordered the men to repay the more than
The U.S. also commenced civil action in Canada in December, 1998. That lawsuit has not been settled, but in June, 2002, an Ontario judge ordered that the U.S. judgment be enforced in Canada. The men appealed but were unsuccessful. When he sentenced the men, Judge Paul Bentley of Ontario Court rejected a plea by Toronto civil litigation lawyer Malcolm Ruby (no relation), acting on behalf of the U.S. government to impose a restitution order.
Judge Bentley said the restitution order ofthe judge in the civil case should not affect the outcome of a criminal matter.
Moreover, the Crown prosecutors did not ask for a repayment order, telling the judge that the victims were protected because several hundred thousand dollars had been recovered from the two men in the U.S. The prosecution was given wrong infonnation, Mr. Ruby told the court. Less than $3,000 has been recovered from the two men's assets in the U.S.
Mr. Levy and Mr. Silverstein bought legitimate Lotto 649 tickets and sold them to Americans
phoned by about 200 telemarketers, mostly immigrants from Sri Lanka. For minimum wage, the telemarketers were taught to use high-pressure tactics and misleading information to sell the tickets. The victims were told they could buy their own personal ticket or purchase a group package, with winnings shared by all members. No mention was made of the fact that a group usually consisted of200 to 300 people. Complaints started flowing in when the promised large winnings did not materialize. By GAY ABBATE - COURTS REPORTER - Globe and Mail
JTIS
Page 13 of 16
money. Anytime that someone contacts you by phone or by mail and requires you to send a certain amount of dollars to receive a prize, or cash, or whatever, itls a scam.'t She added that anyone who receives such a call or correspondence and is suspicious of it should contact their local police or sheriffs departments. Meanwhile, Jim Gardner, press secretary for Missouri Attorney General Jay Nixon, said Monday afternoon that such scams go underground for a time and then resurface in different
fOIDlS.
He said the so-called llNigerian Scam, It which like the Canadian Lottery scam is also an advanced fee fraud scheme, is an example.
"But, the method of operation is basically the same, tl Gardner said. "Somebody will receive a phone call or an e-mail saying they won a foreign lottery and tbat they need to either send a relatively large sum of money for a processing fee, or in some instances they ask for a bank account number so they say they can transfer the money into it. If(the victim) sends the money, of course, they never see it again. Ifthey actually give their bank account number, chances are they'll find their bank account drained in a very short period oftime." He said when such incidents begin to resurface the attorney general's office wants to know about them so their investigators can look into the scams. There is a toll-free consumer protection hot line available through the Missouri state attorney general's office at 1-800-392-8222.
there was reliable evidence of ll the parallel Canadian crime upon which a reasonable jury, properly instructed, could convictl! if the case was tried here. Justifying a committal depends on admissibility, double criminality, basic fairness and constitutional guarantees, the judge said. nIt matters not whether the case against the person sought is \veaIC or whether the prospect for conviction is 'likely,H! the judge said. lithe ultimate question of guilt or innocence is for _ trial court in the foreignjurisdiction. n He noted Tahvili, Pal and Squires didn't take issue as to whether the scheme was fraudulent but whether the evidence was sufficient to connect them with it.
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1 Winning
;ms
Page 15 of 16
Created on Ot-Ian-lOaO. Domain server; ckws.com Micro Excell Computers (microxl.net) 101 Broad Street Attalla, Alabama 35901 101 Broad Street Gadsden, Alabama 35901 256-547-8500 webmaster@microxl.com
Other Lotto Pool and Internet Lottery Offerings www.thelottopoo1.com - Spam offering
World Lottery Organization list oflottcry fraud operations or illicit lottery activities Lotten' Prize Scams - NZ Gov International Lotten' Scam - FTC warning
Page 50 JAG-2012-00350
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Making things better for Vancouver's, Decriminalising drugs and Legalising Prostitution, and reducing taxes
GOOD BOYS
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NICK PROCA no
Hell's Angels
--[endifj-->
Hell's Angels at Ginnetti's 1990 funeral: A single shot to the head.
Jose Raul Perez-Valdez does not have a bright future. The 35-year-old Cuban-American is currently sharing living space with 1,800 other prisoners at the massive United States PenitentialY in Lompoc, California. As prisoner number 24900-086, Perez-Valdez is serving the remainder of a 10-year sentence imposed by a Washington State judge after he was convicted for a Seattle-area kidnapping and possession of cocaine with the intent to distribute. Although scheduled to be released in three years, Perez-Valdez will not leave Lompoc a free man. Rathel', authorities are p1arming to transport him to Vancouver where he will finally stand trial for one of British Columbia's most notorious murders, the 1990 execution-style shooting of flamboyant West Vancouver stockbroker John Ramon (Ray) Ginnetti.
It was June 1995 when authorities charged Perez-Valdez (who lists his home
as Hollywood, California) with first degree murder in connection with the Ginnetti killing, but since then they have been tight-lipped. In fact, there has been so little publicity about the case that even Perez-Valdez's Vancouver legal-aid lawyer, Phil Rankin, was unaware until informed by Be Report last month that it will be 2002 at the earliest before his client is likely to appear in a Canadian courtroom.
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More importantly, authorities have kept a lid on the details oftheir case against Perez-Valdez. However, Be Report has now learned from two independent and highly placed law enforcement sources that officials have concluded Perez-Valdez was a professional hitman who, along with another Cuban, was hired to kill Ginnetti by a notorious Vancouver-area underworld enforcer, Roger Daggitt. The sources also confIrm that police believe Daggitt, in tum, was contracted by another party to have Ginnetti killed. Who that person was and why he hired Daggitt to have Ginnetti kiIled remains a mystery. Police and prosecutors may know but they are not saying. And Daggitt, once described in court as a top enforcer for the Hells Angels, certainly cannot reveal anything because he himself was killed in a mob-style hit in the beer parlour of the Turf Hotel in Surrey in October 1992. Daggitt, 39, was shot three times in the back of his head as his son watched. Yet another underworld contract killer, Serge Robin, pleaded guilty in January 1996 to first degree murder in connection with the Daggitt shooting. He was already serving life sentences for two other murders when he confessed to killing Daggitt. While many questions remain about the case, the cast of nefarious characters surrounding the Ginnetti killing clearly suggests the involvement of organized crime, including the Mafia, the Hells Angels and the so-called Russian mob. However, the public will likely have to wait until PerezValdez stands trial before the whole sordid story comes out-and even then, there is no guarantee all the questions will be answered. Ginnetti's murder has been shrouded in mystery and controversy from the moment his wife of 10 years, Barbara, found the body of her 48-year-old husband in a closet at their $750,000 West Vancouver home on the afternoon of May 9, 1990. He had been killed by a single shot to the head from a .380-calibre semi-automatic handgun. The murder touched off a frenzy of media coverage that was sparked not only by the unusual circumstances ofthe shooting but by the fact that more than a dozen members of the Hells Angels attended Ginnetti's funeral in East Vancouver. The May 15, 1990, murder of Russian mobster Sergey Filonov, an accused cocaine trafficker who allegedly bragged about being involved in the Ginnetti killing, further fuelled the media's interest. Ginnetti liked to leave the impression he was involved with shady characters. He began his career as a car salesman in East Vancouver, but during the 1970s he often hinted at his connections with organized crime and boasted he earned his living by collecting on loans and by betting. Later, he worked as a stockbroker for several Vancouver brokerage houses. According to an Equity magazine article published in 1990, Ginnetti was involved in promoting a qnestionable Vancouver Stock Exchange offering called Genesis Resources Corp. The magazine reported that investigators, suspicious about "upward mobility in the share prices" ofthe firm, raided the offices of a telemarketing compauy of which Ginnetti was a partner, CW Agencies Inc., in 1986. "Investigators discovered what they were after: a boiler room operation, complete with phone banks, 'sucker lists' ofpotential clients and sales records. During their search, investigators found a bag containing $50,000, but before they confiscated it, [Ginnetti associate Randy] ThiemeI' snagged it and threw it out the window. On the street below, Ginnetti grabbed the loot and ran, and later the B.C. Securities
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Commission slapped a cease trading order on Genesis." The magazine also reported that Lloyd Robinson, the sergeant-at-anns for the East Vancouver chapter ofthe Hells Angels, was employed by Genesis. The motorcycle-riding Ginnetti made no secret of his friendship with members of the outlaw gang, although he was not a member himself. Equity also quoted sources that confirmed Girmetti's loansharking activities. "Ray loves to have someone positioned where they owed him a favour," the source said. "He thrived on that situation." Ginnetti made a good living as a broker and lived the high life in Vancouver night-clubs and restaurants. He made headlines once by getting into a shoving match with actor Sean Penn. But Ginnetti apparently did not hit it big until the mid-1980s when CW Agencies began reselling Canadian lottery tickets to U.S. customers. The business was legal, but according to Equity, the Coordinated Law Enforcement Unit circulated a draft report in 1988 outlining links between lottery ticket resellers and organized crime. "The draft report named Ginnetti and several others known for their interesting array of business activities," the now-defunct magazine declared. Ginnetti's family said he had sold his share of CW Agencies half a year before his death and was planning an early retirement. Despite providing such intriguing details, the magazine offered no theory on who might have killed Ghmetti. It did point out, however, that "aggrieved" cocaine dealers who had been robbed by members ofthe then-up and coming Russian mob had ties to the same Hells Angels faction that Ginnetti had befriended. No further details of the murder emerged when Perez-Valdez was charged in 1995, but tantalizing new information surfaced the following year when hitman Robin pleaded guilty to killing enforcer Daggitt. Vancouver Sun crime reporter Neal Hall wrote, "One theory is that Daggitt was killed [by Robin] to even the score" for the Ginnetti murder. Daggitt "had once worked as a bodyguard for Ginnetti," Mr. Hall reported. "An informant told police Daggitt was the driver for the man \vho killed Ghmetti."
Be Report has now been told by two highly placed law-enforcement sources
(who both requested anonymity) that, in fact, Daggitt orchestrated the killing and that, ifhe had not subsequently been killed himself, he would have been charged with fIrst degree murder at the tbne Perez-Valdez was charged. The man who killed Daggitt, Serge Robin, was also convicted of killing cocaine dealer Ronald ScholfIeld one week before killing Daggitt and then of killing drug dealer Robert Pelletier the day after the Daggitt shooting; it is unclear, however, whether either of the two killings is related to the Daggitt murder. Mr. Hall speculated Robin may have pleaded guilty to the contract killing of Daggitt "because there was a contract on his life and he Watt ted an immediate transfer to a prison outside B.C." The reporter suggested the contract may have otiginated with Montreal Mafia boss Frank Cotroni, who has been convicted of heroin trafficking and murder. RCMP Corporal Frank Heniey, a serious crime investigator in Surrey at the time ofthe Daggitt murder, said last week he knows "exactly why Roger was killed [by Robin] but can't say" for law-enforcement reasons. He refused to comment on any connection between Daggitt and Ginnetti.
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Similarly, crown counsel Hank Reiner was silent on the question ofwho was ultimately responsible for Ginnetti's murder. "No, I don't know, and if! did, I couldn't tell you," he said when asked about the motive. "There are a number oftheories, but none ofthem are ofany evidential worth, so I'd rather not say." However, Mr. Reiner did explain why it is taking so long to bring PerezValdez to trial in B.C. The lawyer says the Cuban-born criminal has waived his right to an extradition hearing and can therefore be transported to Vancouver as soon as he is released from prison. However, "It is up to California authorities to decide whether to release him now, before finishing his sentence, or to wait until after he finishes the sentence," Mr. Reiner says. "Our experience is that most of the time, they won't release these guys until they finish [serving their timeJ." Mr. Reiner says the latest information he has is that Perez-Valdez will be released August I 1,2003, but an official at the Lompoc jail told Be Report two weeks ago that Perez-Valdez's official release date is November 8, 2002.
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Mega Millions Lottery Tickets Megamillions Megamillion Mega Million Powerball Lottery Tickets Powerball Tickets and Powerball Online
Powerball Buy Mega Million Lottery Tickets -Powerball Lotte Powerball Onli e Powerball Tickets Randall Thiemer, president and CEO of C-W Agencies, says his company's annual gross income is close to $100 million. Lottery
e a Millions Lo e 'We're by far the biggesl (Iollery Iicket reseller) in the world," he beams.
B.C. consumer protection I,glsiallon, proclaimed in August, makes it illegal to resell iollery tickels without authorization or special licensing. And no individuals or companies have been licensed as yet, authorities say. C-Ws Thiemer Insists that whlle he has not been licensed to resellloUsry tickets under the new legislation, he has been assured by authorities that he will receive one as soon as they start being issued. 'We've been working very closefy with the government and our understanding is that we'll be given every opportunity to be licensed. We've got advocates in the legislature. We've been negotlating and that's what we're working toward." In the meantime, any company reselling [oUery tickets in B.C. is doing so illegally, says Derek Sturko, of B.C.'s Gaming Policy and Enforcement Branch, authors of the legislation. Thlemer says he'll simply move his operation to Europe jf he doesn't get the B.C. license. way, nothIng's going to change." Lotteries are covered by gambling laws to protect consumers from exploitation. Reselling foreign lottery tickets is illegal In Canada and the United Slates because licensing bodies would no longer be able to guarantee that protection. Agencies ran afoul of U.S. law (our years ago. The firm pleaded gUilty to criminal charges, was fined $500,000 (US), and was ordered to "cease ali marketing of iottery producls to United States residents." A bubbly 20-something (emale recruiter (or the firm greets a job seeker with an impressive patter about moneymaking prospects.
''They're obviously chargIng significantly more than the tickets are worth - a 300 per cent mark-up/' says Jim Cronin, a spokesperson wilh Ihe Ontario Lottery and Gaming Corporation. C-Ws Theimer says hIs prices are consislent with the rest of the loUery resale industry and are based on markups required to turn a profit.
Page 56 JAG-2012-00350
reatChaos
Page 1 of2
.>
HOME
IT-HARVEST
CYBER DEFENSE
WHITE PAPERS
At first glance this piece In Dark Reading appears to be another great example of trusted Insiders stealing of IT" at a "direct marketing" firm In Vancouver absconds with a data tape from their employer. A
contaIning 3.2 million names and details and 800,000 associated credit card numbers.
But the story came to llght through a civil suit flied by the CEO of C-W Group. Her son, the nehvork
adminIstrator, said that the VP of IT, NIck Belmonte, told him to get three backup tapes for hIm.
In her affldavlt, C'W chief executive Gloria Evans recalled she became extremely concerne1:J that Belmonte to his office, where he made had recently ordered another employee {her son] to brIng three backup copies. Only hvo tapes were found on Belmonte's desk. "The tape containing the customer library data was missing," the statement says, The story goes on to say that the tapes were encrypted but that there was Informatlon on the tapes that would allow them to be un-encrypted. Mr, Belmonte was evidently let go and to's. Evans changed the locks on the computer doors. OK, there are a few things about this story that need Investigation, Obviously we are talking about a small time operatlon, even If It does have a VP of IT. (TheIr websIte claims they have 100 employees but the usual "about us" page Is mIssing,) And just what sort of marketIng" does thIs little firm do? And what about this Interesting excerpt from an email sent by Mr. Belmonte as reported by the Vancouver Sun? "This aCcuS<ltion along with the recent death of my friend and presIdent of this: company, Randall Thlemer, and all the events leading up to hIs death have just worn me down," said the e-mall, contained In the court Whltellstlng brief
file.
What's that? The founder of the company dIed? Just what were the "events leading up to his death?" What Is going on here?
I@J
Speaking schedule
at a 300% markup by phone. The founder and one trme partner of a flamboyant Vancouver crime figure died this past August after "events leading up to his death." To cut thIs story short we now have: Ex-friend and employee of e)iopartner of Hells Angels hit vIctim and notorious stock pump and dumper, Is accused of stealing data shortly ilfter saId company founder's death. The accusation Is brought by company CEO's son. There Is always a back story. Post from: ThreatChaos There Is always a back story... Comments (FRIAS XII Apdl S-P, Purdue BrookIngs Institute May 2-3 Australian Defense Conference July 26
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In her affidavit, Evans recalled she became e:o.1remely concerned while driving home from work on Nov. 4 when she learned from her son, Keith Evans, the company's net\vork administrator, that Belmonte had recently ordered another employee to bring tluee backup tapes to his office, where he made copies.
Only two tapes were found on Belmonte's desk. "The tape containing the customer library data was missing," The CEO and a CW diredor, Brian Page, then phoned Belmonte at home. Belmonte, the company's vice-president of information technology, was asked how many tapes there should be and he replied "tv..o," the CEO's affidavit said. "Both Brian and I repeatedly told Belmonte that we knew that there had been three tapes on his desk and Belmonte repeatedly stated he did not know what we were talking about it;. Evans said in her affidavit The CEQ then changed the locks on the computer room and terminated off-site access to the company's computer system. The CEQ's affidavit said Belmonte was a "problem employee" whose office attendance ""'as irregular, who charged lunches with his friends to the company, and had infonned employees he would be leaving soon. Belmonte sent an e-mail at 1:05 am. on Nov. 5, saying he was on stress leave because he had been wrongly accused of theft "This accusation along with the recent death of my friend and president ofthis wmpany, Randall Thiemer, and all the events leading up to his death have just \','Qm me
down," said the e-mail, contained in the court file.
lbiemer, who died in August 2008, founded the company in 1981. He had bought out his former CW business partner, Ray Ginnetti, for $5 million in 1989, Ginnetti, a former Vancouver stockbroker and associate ofthe Hells Angels, was shot to death in 1990,
JOSe Raul Perez-Valdez, a Cuban national, eventually pleaded guilty to the $30,000 contract murder, which was arranged by former Hells Angels enforcer Roger Daggitt.
nhall@Vancouversun.com 10 (c) CanWestMediaWorks Publications Inc.
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12:39 PM on January 10,2011 l'hil; rompany=le5 evEryone ofstu'I'tl:. Furthermore It IsfuU offrli!rnls promotlngthel1
frknds, "Me d1'5crlmJnatlng against other$. l1ley are C\ItthrQ.;l! an same senIors by fordng them to btJY Iottel)' tlckets. Isay foroa because. they used 10 us shove It dO'hn thelr
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THIEMER Randall With Immense sadness we announce the passing of Randall Thiemer on August 7th, 2008. Randall was born in Vancouver General Hospital on August 18th, 1951. He is survived by his loving wife Christie and his
parents Arlene and Philip Thiemer, sister Denny Byers (John), brother Reid
Thierner, nephews Michael Byers, Nicholas Thierner, Kevin Thiemer and niece Shannon Thiemer. Predeceased by his brother Ross on February 14th, 2005. Randall spent his early years in Williams Lake where he developed a life
long love of the Chilcotin Country. His teen years were spent in Kamloops
where his parents and brother Reid still reside. Randall left Kamloops for
Vancouver soon after he graduated where he started a long career as a business man. After a succession of enterprise he created CW Agencies.
Randall devoted a great deal of his life to the success and growth of his
business, now a thriving international company. Randall felt a deep sense of responsibility and caring for all of his employees some of which were his true friends. Randall's greatest loves were his wife Christie l his son /cat Max, enjoying a good book and fishing. He will be remembered always for his generosity and sharp wit. A service of was held at Ocean View
Funeral Home located at 4000 Imperial Street, Burnaby BC on August the 18th, 2008. In lieu of flowers please send donations to the Canadian Liver Foundation and the SPCA. Published in the Vancouver Sun and/or The Province from 8/16/2008 8/19/2008
Page 60 JAG-2012-00350
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#5 Re: any thing about" european lottery guild" .. plz? I googled around a brt and they put up a pretty good [ooklng pitch. The funny thIng I notlcedl though, was that I found several people suggest!ng they might be a scam on forums and thIs was Invariably followed by someone (usually claiming to be a 'customer') claiming they are genuine but always phrasing It In exactly the way you would expect a company press office would rather than the way a genuine custoemr would. "Methlnks they do protest too much"
FunkyDexter
Join Date: Apr 05 . location: An obscure body In About the only concrete thing I could find was this quote from the Guardlan l Saturday 15 February 2003 (I haven't the SK system, The InhabItants sourced It back to the GuardIan but It shOUld be quIte easy to do so for yourself) caU It Earth Posts: 1,716 Quote: lD!l!l European lottery Guild Is the grandfather of the offshore lottery scams. Based In Amsterdam but with phone call agents In Canada, It pioneered the art of attractIng money Into the Dchance" to buy a ticket. Most lottery scam watchers assumed It had disappeared or changed Its name, But It Is back again, It Is linked to CW AgencIes, whose colourful owner, Vancouver-based Randall Thlemer, has had several Ins with fraud and drug squads - although he has never been successfully prosecuted. The Royal Canadian Mounted police, the US Customs and the US Post Office have also shown an Interest In his business activities. In 1990, Thlemer's busIness partner was found dead with a bullet through his head. I I think It's safe to say that you don't want to do buslnes with these people. Apart (rom anything, you're not allowed to enter a national lottery unless you are resident In that nation. Any company offer!ng you service to bypass that restriction Is at best unethical and at worst 1[[egaJ. MaXI I'll be happy to send my money but my bank tell me they need your date of birth and national Insurance number before they can process the transfer. They also said that your Mother's malden name and the name of you favourite pet would help expedite the process. Please fOl'Vlard the additional details. When one of my minIons says, he's just one guy, what can he do?" I say "This"... and shoot them,
The problerry with putting your lair In a volcano Is keeping your robot army from melting.
L
AM
I know that the human being and the fish can coexist peacefully - George Bush
Wtr@
#6 Re: any thing about" european lottery guild" ... p[z 1 Quote: 10rlginailY Posted by xray EI hI there
abhlilt
It)
I
Page 62 JAG-2012-00350
http://www.vbforums.comlshowthread.php?t=598577
2011-03-22
Page 3 of5
HAPPY NEW YEAR ,., I reclvemail from the company from netherliJnds to get inside lottery to wln-.. and they need from me 15 $ to take ticket , want to know .. - Is thIs site or company Is true .. ?? - can I win really from this site .. ?
iIlI
Evel)1:hJng that has a computer In Vim fall. EverythIng In your life, from a watch to a car to, you know, a radio, to an IPhone, It will faillf It has a computer In It They should kJlJ the J}eop:e who made those thlngs,- 'Vloz'
save a blob
ta Jan
AM
#7
european lottery guild" ... plz?
xray
Hyperactive Hember
the beneficent
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Posts: 308
Say (0 Muhammad): We believe In allah and that which Is revealed unto us and that whlch was revealed unto abraham and Ishmael and Isaac and jacob and the trIbes I and that which was VOuchsilfed unto moses and jesus and the prophets from theIr lord. we make no dIstinctIon between any of them I and unto him we have surrendered ---- Great SItes For You ------------------If you want to know some smalf thlnas about Islam? Some Islam)c Sources
o
l.ll} Jan
#8
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Rate PO$ts that have been helpful to you/It's 8 way of gIving back to SOnle.:lno wh.:l has helped Y.:lll@
ASIJS Y'S_Bl totel Core 2 P"O 17700 (2,4QGfu) 15 4" Wide
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#9
Re: any thing about .. european lottery guild" n. plz?
.abhljlt
Quote:
In It, They
that has a computEr In will f<!11. Everything In YOur life, from a watch to a car to, YOu know, a radio. to an IPhone, il \\111 filII if It hilS a computer klll the people who those things. 'Woz'
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European Lottery Guild (after joining free lotto thru Facebook) - scam or not? - AskabouL. Page 1 of 5
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ACAflj
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European Lottery Guild (after joining free lotto thru Facebook) - scam or not?
-"
Mr ACA received post this morning from the European Lottery Guild, (after joining free lotto thru Facebook), looking for iS to enter the English Lottery for 5 weeks with 84 lines. I've had a mooch on their website www.europeanlotterygulld.com but am stili unsure If this Is genuine. Anyone had any experience with this company? Mods: pis feel free to move to more appropriate forum, If I've stuffed up!
1i!l22-01-2008, 10:26 AM
#2 Posts: 43,583
Administrator
ClubMan <
Re: European tottery Guild - scam or not? ---_.... .. - --. ... -- -<.
\!] \"'-\
-=",
_...
__
___
__
__ c_
'_0"._
,',".='."
Mr ACA received post this morning from the European Lottery Guild, (after joining free lotto thru Facebook) Is he generally gullible?
SearchIng Askaboutmoney.com using Gooqle
1i!l22-01-2008, 10:33 AM
#3
ACA <
Posts: 637
--
Guild - scam
__" _.
or not?
. ....
....
-CC __
___
__
__
http://www.askaboutmoney.comlshowthread.php?t=72956
European Lottery Guild (after joining free lotto thru Facebook) - scam or not? - Askabout... Page 2 of 5
unfortunately......YES Is the answer to your question! He once paid on-line for Ares file sharing even tho u can download for free!
"_.'
__
__
__.
__ ...
. ____ ___
__
._ _"c-____
__
__
__
____
_____ ___
____
____
Last edited by ACA; 22-012008 at 10:52 AM. Reason: change detail after hUbby complalnedll
iI=m
1ill22-01-2008, 10:34 A!'1 #4
StifsterO
Frequent Poster
Posts: 682
__
_-
__
__.",'
___
, __
---- .,'--'----
'.,- -.
. - <' ,.'.'
-,-",,"
-',-:-'
Quote:
Originally Posted by ACA e:I unfortunately...... YES is the answer to your questIonI He once paId on-line for Limewire - even tho u can download for freel Don't you get It pop-up free If you pay (or was that Kazaa)? Apparently.
00
1il22-01-2008, 10:46 A!'1 #5 Posts: 43,583
Administrator
ClubMan 0
Re: European Lottery Guild
;
scam or not?
- , __ x, ___
-"-"..
--<,">-'-,",," --
Quote:
Originally Posted by ACA e:I unfortunately...... YES Is the answer to your question I He once paid on-line for Limewlre - even tho u can download for freel Maybe you should Install a parental/spousal web filter utility!
SearchlnqAskaboutmonev.com usmg Google
r;Jv
1il25-06-2009, 08:01 PM
#6
Posts: 1
Glee",
__
-- -----
HI, everyone. This thread's been inactive for some time, but I wanted to reply to it anyway because I want to answer the statement that European Lottery Guild (ELG) is "probably a scam."
http://www.askaboutmoney.com/showthread.php?t=72956
Page 67 JAG-2012-00350
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European Lottery Guild (after joining free lotto thru Facebook) - scam or not? - Askabout... Page 3 of 5
I'm posting for the European Lottery Guild online community support team, and I'm glad to have a chance to clarify things here. The answer Is no - ELG Is not a scam. But I understand the confusion. Unfortunately, scam operators have used the European Lottery Guild name In an attempt to make their schemes seem legitimate. And we're not the only company with that problem: it's happened to many organizations and even some charities. Our customers' security Is Important to us. We don't want to be confused with any of the scam operators out there who copy our name and try to pass themselves off as us. We aim to do as much as we can to help our customers recognize scams so they don't fall prey to them. We stay Informed about lottery fraud and have mailed our customers information that can help them spot a scam. We also have a detailed article on how to spot a scam posted on the ELG website on the Consumer Protection page. Now, here's a qUick summary of what European Lottery Guild Is and does. ELG is a lottery-entry service - not a lottery operator. We make It possible for people all over the world to play the great European lotteries, and we've been In operation since 1990 - a full 19 years! All the lotteries available through ELG are officially licensed and approved by the governments of the sponsoring countries. Usually, to playa lottery, you have to be a resident of the country sponsoring the lottery. That makes it almost Impossible for anyone outside that country to play. But some of these games feature enormous prize pools and excellent winning chances, so players worldwide want access to them - and that's where ELG comes in. ELG can purchase tickets on players' behalf through Its network of licensed lottery agents across Europe, opening up play to non-residents. Our entry fees do include costs such as administration, ticket processing and postage In addition to the price of the ticket itself -' but when someone plays with us, that entry fee is the only fee we ever charge. We never charge our players to collect winnings and we award winnings without deductions. Customers will receive the full value of any prize they win. Finally, we obtain our customers' contact Information only through means that are standard and widely accepted In the direct marketing Industry. Often, it's our customers themselves who have given us this Information. And like many companies, we use direct mall and telemarketing to promote our services. We abide by well-established and strict codes of practice within the direct marketing Industry, which extend to customer privacy and database management. If you are being contacted by ELG and you don't wish to be, please let us know. We respect your privacy. For more information, you can contact our customer service department by email at info@europeanlottervguild.com, or by the phone numbers YOU'll find on the "Contact Us" page of our website at www.europeanlotterygulld.com. Elizabeth Online Community Support Team European Lottery CSuild
http://www.askaboutmoney.com/showthread.php?t=72956
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U!l25-06-2009, 09:14 PM
#7
Tinker Bell 0
Frequent Poster
Posts: 87
After a quick read it looks genuine enough. I would be happy enough to go with them If feeling th,e urge to play.
U!l18-11-2009, 11:26 PM
#8
Location: Near Moscow, Ru Posts: 1
Near C)
Re: European Lottery Guild - scam or not?
Quote:
European Lottery Guild Is the grandfather of the offshore lottery scams. Based In Amsterdam but with phone call agents in Canada, it pioneered the art of attracting money Into the "chance" to buy a ticket. Most lottery scam watchers assumed It had disappeared or changed its name. But It Is back again.
It is linked to CW Agencies, whose colourful owner, Vancouver-based Randall Thlemer, has had several run-Ins with fraud ana-d'rug squads although he has never been successfully prosecuted. The Royal Canadian Mounted Pollee, the US Customs and the US Post Office have also shown an interest in his business activities.
In 1990, Thiemer's business partner was found dead with a bullet through his head.
U!l12-0l-201O, 09:44 PM
#9
Posts: 6,147
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Telco Management Inc. 2215 Yukon St., Vancouver, Be V5Y OAl, Canada
Tel; 604-871-2750 welcome
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20072010 TEllco
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you,r be doing:
Servicing our eXlstrng client base Converting prospects to clients Working to achieve both IndivIdual and team sales targets
PrevIous sales experience Is a valuable asset. And If you have no sales experIence but have great sales ability, there may stili be a place for you at Telco t-lanagement. Sellfng by telephone 15 not for everyone. We're serIous about findIng the rIght "fit'" and hire only the best. To find out If you've got what It takes, click here. To find out about compensatIon, click here.
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Please note: If selected for an Interview, candIdates wlll be asked to take a personality test to help assess their suItability for the job. In addition, to meet our security requirements, all new hIres are background checked.
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They do It through their own hard work.. and with Telco's compensatIon program. As a new hIre, YOU'll qualify for the very same program, Indudlng pay, commissIon, benefits - and our unique bonuses and IncentIves. That means be eligible for some rewards no other contact centre In the Vancouver area can match ... whIch could have a very posItive Influence on your personal bottom line.
Pay & commission You'll earn a base hourly salary. On top of that,.you'll earn commissIon on every sale you make. Our very attractive, escalating commission structure will help you keep your earnings high. Bonuses & incentIves Telco stands out among call centres on account of Its generous monetary bonuses and merchandise IncentIves. Both are tied to performance.
Bonuses vary dependIng on product promotions. Incentives can Include expenses-paid vacatIons (for Instance, to the recent World Cup of Soccer In Germany), big-screen televIsions, laptop computers, as well as tIckets to sportIng events and concerts. No other call center In Vancouver matches Telco's reward system.
Benefits Telco believes in promotIng the health and well-being of Its account managers, as our benents
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Page 74 JAG-2012-00350
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package reflects. You'll receIve coverage for Extended health care (IncludIng chIropractic and massage treatments) PrescriptIon drugs
VIsion care
Job seclirlty
You'll be part of a well-established, highly profitable company that can prOVide you with exceptional
job stability,
Some of Telco's staff have been wIth the contact centre since It
opened 16 years ago. Many others have been wIth us long enough to payoff mortgages and put theIr children through universIty.
If you want to put down some roots, working at Telco can help you do It.
Company events
Glamorous Christmas p'artles, mid-summer boat cruises, the-moment palntbal1 expeditions help to keep team spirit at Telco r-1anagement lively and friendly! The posItion of Account Manager Is more than a njust for now" job. It's work that can take you to the top ... and keep you there for years to come.
Telco Management Inc. 2215 Yukon St., Vancouver, BC VSY OA1, Canada Tel: 604-8712750 Fax: 604-8712773 E-mail: Info@tefco.ca
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Telco Management's sales training: It's how we help you get to the top
BefDre YDU start tD sell, we'll give yDU the tDDls yDU need to succeed.
With the right training and coaching - and some talent - you can generate an Income of up to sIx figures a
year.
We know It can be done - our best agents are already doIng It - and we know how to help you get there too. OUf trainers are not only successful sales people, they're also among the most gifted sales facllltators you'll find anywhere. With our training, you'll dIscover you can take your skills to a new level. For five days before you even start selling, you'll attend Telco Management's nsal es training unlversltyD, where you'll receive a practIcal education In modern, proven sales technIques. Our traIning pInpoints sklJls you already have and shows you how to use them to self with confidence. There are no hIgh-pressure sales tactfcs here. Instead, you'!llearn to connect with clients, dIscover what motivates them, overcome objections, and recognize buyIng sIgnals. You'jj also learn how maximIze the value of each sale... and each commIssion.
Your training doesn't stop once you start to sell. You'll also receive ongoing coachIng after you "get out on the floor" to help you hit sales targets and achIeve your own goals. Is our program the best available? We think 50. Just Ilsten to some feedback from those who've been through It: "I've been through numerous sales programs - never learned as much or had as much fun as I dId In this past week here!!" "Whatever training I had In Canada, this training has been the best." "I feel this training not only makes me more confident In my job but In life also."
http://www.teIcD.ca/telco_training.htm
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"TraInIng Is really great, Informative, practical, and goal oriented." "All the traIners look like they love theIr jobs, and they gIve us back that positIve energy."
"It was a very educational experience. It kept me wantIng to learn more and strive to be a good
sales person. n
"1 really like the honesty of this company and how It has Jed to Its huge success." "Can't walt to get on the sales floor and sell."
<: Back to
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Testimonials
We asked our account managers, trainers, and supervisors to talk about what It's like to work for Telco Management.
Here's what they saId:
"GoIng to work for the company has been wIthout a Question the bIggest break In my llfe. From the beglnnlngl they have embraced me, encouraged me to reach for morel and provIded me with an envIronment In whIch to grow professIonally and personally. I am very lucky to be doing somethIng that I Jove to do. It
- Michael O. Trainer
"1 have been with Telco for 15 years. In the years I been with the company, I have learned a lot with my communicatIon skllls, being honest wIth clients I deal wIth so they have the trust In myself and my knowledge to make Telco the company we are today. The management In the 15 years I have been here have always treated me very well with great respect In many different ways: by rewarding me and others of the sales team, by putting on many different events all year round.
I hope to continue to be employed with Telco for a few more years and enjoy the management and people I work with and have the good tImes I have today.D
"I've been employed with Telco for 14 years. I feel I have the best job. I get to talk to Interesting people from all walks of /ffe, and all over the world. r am a world traveler, and have met with clients In Germany and Egypt, It was very nice to vIsit and see faces of some of our customers, and In some cases even exchange gifts,
http://www.telco.caltelco_testimonials.htm
Page 2 of2
ThIs year I hope to meet wIth some of our South, East and West AfrIcan customers; next year! South America. Our business Is more than "sales": It's friendship and long-lasting relatlonshtps.H
Telco Management Inc. 2215 Yukon st., Vancouver, Be VSY OAi, Canada Tel: 604-871-2750 Fax: 604-871-2773 E-mail: Info@telco.ca
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Portuguese
Mandarin
cantonese
Urdu
RussIan Japanese
- to name but a few of the languages of our business. As our clients are spread out cultures Is valued here too.
over 76
Telco staff members come from all over the world, representIng all age groups and backgrounds. Here, what you bring to the tableyuts you ahead.
< Back to Career OpportunitIes home page
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Test yourself
Find out If
Take thIs quIz to dIscover If you1ve got the makings of a top account managerl
If you feef any of the characteristics below describes yau l click on the checkbox beside It. Once you've made your way through the list, click the "Submit" button to dIscover how you dId!
IE.I
a quick thinker
!EJ
lEI
[El patIent
[[] persIstent
able to find solutIons to most problems
htto://www.telco.ca/telcotest.htm
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Telco Management Inc. 2215 Yukon St., Vancouver, Be VSY OAl, Canada
Tel:
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Trainer
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If you have experience In these areas, feef free to send In your resume. If we have a posItIon avallable, and If we thInk your skUls might qualify you for It, we'll be In touch. AlternatIvely, you can also check back to thIs page later. As jobs become available, we'll be postIng them here.
Telco Management Inc. 2215 Yukon St., Vancouver, Be V5Y OA1, canada Tel: Fax: 604-871-2773 E-mail: lnfo@telco.ca
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Telco Management's telemarketing jobs: 10 great reasons why you should apply
Here's your "cheat sheet" gUide to the perks of working for Telco ...
and to all the details on why the position of Telco account manager stands out from aJi the other
that no other call centre In the Vancouver area can match. If you're
Interested In maximIzing your Income and succeed In safes, this Is the place to be.
2.
Top-notch training: We're serious about helping you achieve those bonuses and Incentives. We'll show you how to make the most of each sales call, and keep coaching you for as long as you're here. Competitive commlssJon: Our attractive commission plan Is based on an escalating percentage... so you can exponentially Increase your earnIngs by Increasing your sales. Expanded benefits: Telco's benefits program Includes coverage for not only the basic health and dental care, but also visIon care, critical urness Insurance, and counsellIng. Solid support: You'll have the backIng of managers and supervIsors who are also salespeople. They've "been there", know what It's like, and know how to give you what you need to thrive on the sales ffoor. Real job security: Our contact centre has been open sInce 1991. Some of our staff have been with us sInce we opened our doors. If you put down roots here, we,r help you grow. Energetic atmosphere: You can feel "the buzz" as soon as you walk In the door. This Is a fast-paced, goal-driven workplace. But we make tIme for fun too, with fabulous staff partIes, summer boat cruises, and celebrations.
3.
4.
5.
6.
7.
Page 85 JAG-2012-00350
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2011-02-21
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8.
Diversity: Telco honours diversity. We even depend on It. Our business Is global. Our multicultural staff keeps us competitive In our multicultural world ... and we value them for It.
9.
State-of-the-art workplace: OUf facllltles are new and the best of theIr
kInd. They're designed to fuel your productivity ... and Increased productiVity means a bigger pay potential for you at the end of the day.
10.
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Province Please select Postal code - - - - - - - Home phone*
Cell phone
E_mali*c..cc-.---.----....-=---------------
Telco does business In many dIfferent languages. Fluency In a second language may be an asset.
language
Please Indicate any other languages In which you
Speak,
Read/Write
Efficient Fluent
are competent:
EfficIent
Fluent
Fluent
Page 87 JAG-2012-00350
)f111_fI?_?1
Page 20f2
tIf you experience difficulty usIng thIs form l you may fax your resume the attention of Recruiter/ Telco Management Inc./ at 604-871-2773.
to
Telco Management Inc. 2215 Yukon St., Vancouver, Be VSY OA1, Canada Tel: 604-871-2750 Fax: 604-871-2773 E-mail: Info@telco.ca
Welcome
J
Career Opportunities
Company News
Contact Us
htrn.llwww.tP.1co.cA/tP.1coAnnlv.htm
Page 88 JAG-2012-00350
2011-02-21
Page I of3
Welcome
Career Opportunities
Company News
Telemarketing
Sf!:rvices
About Us
Contact Us
>
We've had the pleasure of putting together an exceptronal team of Japanese-speaking customer service reps, Inbound and outbound sales agents, and sales trainers. We're very happy to
',P'
.,
'l
announce that we're already getting great results for our clients.
And we're always on the lookout for addItIonal talent to fill upcoming posItIons. If you can speak excellent Japanese and are sales and servIce oriented, we want to speak with youl Candidates with knowledge of the Japanese market are particularly welcome. To find out more about workIng at Telcor please visit our Careers page. And If you're ready to apply now, vIsIt our Apply
,') back to top
:ifftflf
Rumours had been cIrculating for days that the top 3 account managers had accumulated more than $11.1 million In sales between them. That flgure was up by more than $3001 000 over last year's top 3, all the more astonIshing In a recession year. The entire sales force turned out to watch the awards, joined by management and support staff. Director Frank Cerney emceed the event and began by recognIzIng the tremendous effort Telco staff has put In to makIng the past 12 months a success. After awarding the popular "Employee of the Year" prIze to Telco 1>1anagement's super-organlzed r alwayscheerful receptionist (to a deaFening round of applause), Cerney got down to the sales-side of the ceremony
http;llwww.telco.calteiconews.htm
Page 89 JAG-2012-00350
20Il-02-21
Page 2 of3
- the roll call of the company's top 3 most productive account managers. The names of the trfo came as no
surprJse to those familiar with the "work hard to play hard" mindset embodied by all 3:
1. Syed AIl I with $4,831,014 In sales,
2. Brandon t-1ontana, with $4,06 / 133, and 3. Jay Gllft with $2,221,889.
Celebrations continued with the smorgasbord of food Telco events are Famous for, and the conviction that the next 12 months wlll be the best yet for Telco employees.
back to top
Telco has hosted some great events for staff members, Including picnIcs, barbecuesl and boat cruIses.
Our latest company celebration was held at the River Rock Casino, complete with poker games, slot machlnesl and a comedy show.
It aft made for a very late night for many Telco members. Luckily (or perhaps through careful plannlng)1 the next day was Sunday! which meant the office was dosedl
No one knows yet what's on tap for the next staff party, but we're all sure It'! be exceptional.
_'. back to top
Page 90 JAG-2012-00350
"'f\11 f\.., "'1
Page 3 00
Vocal trainIng has [ong been a part of Telco's ongoIng professional development program for Its account
managers.
Now, however, account managers stand to benefit even more from It. Vocal coach Andrew McIlroy has reworked hIs highly effectIve "vocal masks" class to make It more Interactive and fun. Vocal masks allow account managers to use theIr most Important sales tool - theIr voice - In the most effective way, playIng a part through the use of theIr voice arone, bringing any sales script to fife. Through
the use of vocal masks, account managers learn to project confidence, Inspire trust, and establish rapport the very qualities that lead to closing more salesl
Andrew f.1cIlroy has worked as a teacher, actor, director and broadcaster for 28 years. He Is also a soughtafter act!ng coach and has worked with lead actors!n the films "Indian" and "Ed!son" and coaches for the televisIon shows "Blade" and "Little Mosque on the Prairie".
". back to top
Telco Management Inc. 2215 Yukon St., Vancouver, BC VSY OA1, Canada Tel: 604-871-2750 Fax: 604-871-2773 E-mail: Info@telco,ca Welcome
Career Opportunities
Company News
Telemarketing Services
About Us
Contact Us
Copyright
Page 91 JAG-2012-00350
Page 1 of 1
Welcome
Career Opportunities
Company News
Telemarketing
Sf':rvices
About Us
Contact Us
Telemarketing services
There's good reason that Telco Hanagement Is a leader In the telemarketIng Industry. We've honed our services over 16 years, In all kinds of economIc climates, and have not only survived but also thrived. We have the experience and Industry Intelligence necessary to dellver on our promises.
We're serious about maxImIzIng sales. We know how to extract value from any Ust, and can create, from
scratch, hIghly effective campaigns for any target market. .
Our account managers provide the following services: Cultivating an estabJlshed client base
TurnIng qualified leads Into hot sales
cross-seiling and upseJ([ng Following up on dfrect mall We reach Into the heart of the global market and offer service In EngHsh, French, Spanish, German, Portuguese, Mandarin, Cantonese, Urdu, and other languages.
Our focus Is outbound telemarketIng; however, we also provide customer care and order-takIng services.
Our contact centre utilizes today's techhology to maximize agent efficiency and capture critical Information relating to transactions. In addition, to ensure quality control, all calls arc recorded.
'felco '-ianagement Inc. 2215 YUkon St., Vancouver, Be VSi OAi, canada Tel: 604-871-2750 Fax: 604-871-2773 E-mail: rnfo@telc<l.ca
Welcome
Career Opportunities
About Us , Contact Us
l...u-...,.//nn""u
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Page 92 JAG-2012-00350
2011-02-21
Page I of2
Career
Welcome
Opportunities
Company News
Telemarketing Services
About Us
Contact Us
About us
Telco Management [s a hIghly focused team of dIrect marketing professionals lead by experts In telephone sales. Our pride Is In our leadershIp and staff; our conduct Is grounded In our vIsion, prInciples, and belief.
LeadershIp Telco's management, supervisory, and traIning personnel are among the very finest In the Industry. Each one comes from a successful sales background and Is skliled In leading and motivating
teams.
Staff
Our account managers are from among the best candidates and are energetic and resultsorIented. They receive In-depth training In sales techniques and best practices. All undergo background checks and are fully bonded.
Our vision Our vision Is to build a team that produces, markets, and sells the best prodUcts while providing the best In a fun and profitable environment. servIce to valued The principles that guide us We've thought long and hard about how we do busIness: Ethfcs There Is no place at Telco Management for mIsrepresentation of products or for underhanded sales techniques. We stand for transparency and will make no unfounded claims about any product we self.
Goals We set ambitIous goals and work hard to achieve them. By reachIng our goals, we remaIn highly profitable and can ensure the prosperity of both our clients and our staff.
Recognition and reward At Telco, hard work does not go unnoticed. We understand that rewarding staff for their efforts Is an essential part of job satisfactIon.
Our Bel/ef Goals + PassIon = Success
,_"
1'-__
Page 93 JAG-2012-00350
')()ll ()')_')l
Page 1 of 1
Welcome
Career
Opportunities
Company News
Telemarketing Services
About Us
Contact Us
Telephone: Recruitment
604-871-2797
Fax
604-871-2773
lnfo@telco.ca
Telco Management Inc. 2215 Yukon St., Vancouver, Be VSY OAI, Canada Tel: 604-871-2750 Fax: 604-871-2773 E-ma1J: Info@telco,ca
Welcome
J
Career Opportunities
Company News
Telemarketing Services
About Us
Contact Us
h11n://www.telco.c"/contact-telco.htm
Page 94 JAG-2012-00350
2011-02-21
Page 1 of1
British Columbia Poilsi Canada Polls I Copyright Robbins SCE Research Inc. 2011
us
http://www.robbinssceresearch.com/contact.html
Poll: Should Be Lottery ticket sellers with large #'s of wins over $10,000 be investigated... Page I of3
us & the
Should Be Lottery ticket sellers with large #'s of wins over $10,000 be investigated by the Police or the Ombudsman?
see amended note regarding Telco management at bottom Jan 05, 2007
A random digit dialing of 565 respondents throughout the province of British Columbia between December 21st, 2006 and January 02,2007. This ROBBINS ASK poll features a margin of error of 5.25%, 18 times out of 20 @95% competency/confidence. ROBBINS ASK and ROBBINS Sce Research (1998) are 100% owned and operated by Glen P. Robbins, All rights reserved. This poll was funded by Glen P. Robbins, Glen P. Robbins and Associates, ROBBINS Sce Research (1998), and Jim Van Rassel, owner of New Trend Optical (604) 942-9300.
Question #1
Recently, the BC Ombudsman's office announced that it would investigate the BC Lottery Corporation. The Investigation was instigated by complaints that sellers of lottery tickets were inclined to win prizes far more then would statistically be expected. BC Lottery Officials have defended lottery ticket sellers by suggesting that they win more then average because they play more often. In your opinion which of the foJ/owing expressions BEST reflects the reality?
Lottery ticket seller's higher percentage of wins Is suspicious and an Investigation Is appropriate Lottery ticket sellers win more because they play more
63 % 37 %
Question #2
Philisophically speaking do you support legalized gambling which provides dollars for community purposes?
Yes
No
53 % 47 %
Question #3
Do you regularly purchase one or more lottery tickets (at least once per month)?
Yes
No
50 % 50 %
Question #4
Did you purchase any type of lottery ticket this year?
Yes
No
61 % 39 %
Qliesti6n#5
Las Vegas is a city devoted to gambling. Most ofthe operatIons are owned and operated by prIvate operators. Las Vegas is known for its excellent security. In your
http://www.robbinssceresearch.com/polls/poll_285.html
Poll: Should Be Lottery ticket sellers with large #'s of wins over $10,000 be investigated... Page 2 of3
opinion would private operators provide a better security for your lottery ticket purchases then is currently being provided by the BC Liberal government?
Yes No
38 %
62 %
Question #6
Which of the following provincial BC political parties do you most support?
43 %
38 % 16 % 03 %
Commentary
The majority of respondents in this poll believe that excessive wins by lottery ticket sellers of amounts over $10,000 Is suspicious. One third of these respondents do not "philosophically" support legalized gambling. Nearly 40% of respondents are of the opinion that private business would operate the BC Lottery Corp 'more securely'. Nearly two-thirds of respondents who comprise this group regularly purchase Lottery tickets. The fact that the BC Ombudsman's office Is Investigating alleged excessive wins by BC Lottery ticket sellers is welcome news to most British Columblans In this poll. A police investigation would have been more appropriate given the nature of the claims, specifically that the excessive wins by sellers were over $10,000. Clearly British Columblans who purchase lottery tickets are not adverse to the Idea of private enterprise running the BC Lottery Corp. This Is a very noteworthy consideration given the general sentiment that the BC Ferries should not have been privatized, and the nominal support for BC Liberals private public partnerships, partlcuiariy on traditional government projects such as highways and other Infrastructure. The BC Liberal government might give some serious thought to seiling BC Lottery Corp. to private enterprise such as Great Canadian Casinos, or Telco Management (Vancouver)* *ROBBINS has conducted an 'unofficial audit' of Telco Management, a private business which legally prOVides access to LOTTO and Lottery games throughout the world under various company names, and most specifically The European Lottery Guild. Our 'hands on' investigation has revealed that the sales operation in Vancouver BC is one of the most professional we have encountered. The training (W, Shales) was first rate, with an ethics portion of the course that couid have been taught at college. The main operations boss F. Clrney who runs an extremeiy tight ship, ensures that all of this workers are happy and (very) productive. I even witnessed 'the boss' with an apron cooking for his employees. The telephone facilities and computer programming is second to none, and the security and quality control is "tighter then Fort Knox", The management is absolutely brilliant, but the best part of this gaming operation is the people who work there. A veritable United Nations of Individuals featuring all languages, and workers of all ethnic backgrounds and age. This Is without a doubt the most positive work environment I could ever Imagine. Everyone Is helpful, kind, hard working, and very successful. Workers apply themselves well and everyone has a great time. I cannot imagine where a person could go and have so much fun and be paid a fair wage as weli. Whether or not you approve of gambling the global gaming industry is growing exponentially as more and more people allocate fractions of their Incomes toward the various Worldwide Lotteries, and Telco Management Is certainly the standard by which all
Page 97 2011-02-21 JAG-2012-00350
http://www.fobbinssceresearch.comlpolls/poll_285.htrnl
Poll: Should Be Lottery ticket sellers with large #'s of wins over $10,000 be investigated... Page 3 of3
others will be measured. They have set the bar high. In our ROBBINS review, Telco Management of Vancouver scores a 93/100. Another excellent Be business. It turned out Telco was not so excellent. A number of more senior sales people 'established' larger accounts for me to see, these people haVing been made aware of my normal vocation as a public opinion pollster. As It turned out many of the accounts I witnessed had senior citizens who had Initially purchased smaller amounts of tlckets--(and provided their charge card Informatlon)--were up sold and were evidently attempted to be upsold for literally hundreds or thousands of pounds sterllng---in longshot lottery tickets. The num ber of people In this 'new area' of sales who had not been sold In some tlme---told me stories which I found to be an unconsionable---golng broke buying lottery tickets etc. It seems that the first couple of months I had only experienced the basis door opening stuff-tralnlng---etc. when I wrote the first positive piece herein. Behind the facade was in my professional opinion an abusive system of pushy sales of longshot lottery tickets to many people who CDuld not afford to buy the tickets.
Hamel British Columbia Pollsi Canada Polls I US and the World Pollsi Contact I Reglsterl Sllillihl Site Map Copyright Robbins SCE Research Inc. 2011
http://www.robbinssceresearch.com/polls/poll_285.html
Page 1 of 1
C-WGroup
Home
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2020 Yukon St. Vancouver, Be V5Y 3N8, Canada Tel: 604-871-3400 Fax: 604-871-3482
Copyright 2007-2011 C-W Group. All Rights Reserved. E.&O.E.
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We seek out the most cost-effective media solutions to achieve your marketing objectives and offer placement and campaign management for a wide variety of
means.
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2011-02-21
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We live by the motto, "It's only creative If It sells". Our team of copywriters, graphic designers and Web masters are trained and experienced specifically In the fields of direct and Internet marketing. We know that everything we do Is tracked l analyzed, assessed and accounted for. So we produce motivating copy. Action-Inducing order forms. Eye-catching graphics. Captivating websltes. In short, response-generating advertIsIng. All with Imagination and flair. Direct mail Press ads and Inserts Corporate brochures Logo design Website development Product branding
Translation
As global direct marketing speclalists l we understand the challenges of delivering a message across vastly different languages and cultures. That's why we work exclusively wIth translators who understand the nuances of style and tone within each market. They also have an Insight into local buying habits and customs and therefore playa vital role In adapting your campaign for maximum results.
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Vancouver, Be VSY 3N8, Canada
Telephone
604-871-3400
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E-mail
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Letlershop Services
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Page 3 of3
! 37948
j Occurrence
File#: 38545
Status:
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File#:
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2011-02-22 Page 107 JAG-2012-00350
https:l/internal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
i 37948
Occurrence #:
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FILE:
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CLASSIFICATION OF FILES
CATEGORY OFFENCE CLEARED
CJ
ILLEGAL GAMING
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D D D D D D D D D D D D D . D D D
Charge CC ChargeGCA Violation TIcket Warning: Written Warning: Verbal Administrative ' Intelligence OTHER
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Counterfeit Fraud G.C.A. loan Sharklng Money laundering Thell Threats Prohibited . OTHER
'.
D D D D
: v!5W"munlly Gaming Centre' Bingo Halis lotteries Products 'lottery Retaliers Charilies Horse Racing /TBC' Raclnos Internet Gaming
SCORED
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CONCLUDED
DATE
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CONCLUDING REPORT: Interest in illegal sales oflottery products
'? ct ,
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Complainant:
s.22
Backgroundilletails: s.22 had contacted BCLC asking how he could set up a company to sell lottery products overseas. s.22 claims to a company, European s.22 Lottery Guild that sold BCLC lottery products to Europeans. s.22 also s.22 another similar company, Telco that sold 649 and LottoMax to Europeans at a 400% mark-up. BCLC hadlooked for links between the European Lottery Guild and BCLC and found nothing.
GPEB Investigation March 2 nd 2011 Received the initial notification. March 4 th 2011 Received the BCLC investigation. The investigator Dwayne Cebryk had queried the European Lottery Guild and Telco. He did not find any association with BCLC. A contact number (1-604-675-2704) for the European Lottery Guild was confirmed to be the international phone number for the Guild. Cebryk advised s.22 that he cannot set up a call centre to sell outside ofBC. Cebryk forwarded the file to GPEB. March 21 st 2011 I reviewed the BCLC investigation. It noted a previous complaint about the European Lottery Guild that as closed with the caller advised to call phone-busters. I checked the European Lottery Guild in GOS and found file 28537. It had been dealt with by SPC McDougall. I asked him about the file. s.15
s.15 s.15
s.22
NB File 38903 from February 22nd 2011 relates to an anonymous complaint that TELCO is a boiler shop for overseas sales on lottery tickets. Originally BCLC was the source of lottery products. BCLC eventually caught on to what TELCO was doing and stopped sales. TELCO then used IIPage
Page 110 JAG-2012-00350
INV#37179
Atlantic Canada sites. Once again they were banned. The latest was that TECO hired people to go around stores on Ontario and Quebec to buy up lottery products.
s.15
Conclusions: All information on this file and associated file 38903 has been passed to VPD Financial Crime Unit for their follow-up. No further investigation is warranted. File closed.
Kim Serheniuk Investigator, Special Provincial Constable Investigations and Regional Operations Ministry ofPublic Safety and Solicitor General Gaming Enforcement Gaming Policy and Enforcement Branch 408, 4603 Kingsway Avenue Burnaby, BC V5H4M4 Direct Line: (604) 660-3078 Mobile: s.17
21Page
BRITISH COLUMBIA
The Best Pllce on Earth
l\finistry of Pub he Safety and Solicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
INVESTIGATIONAL LOG:
INV # 39179
BackgroundlDetails: s.22 had contacted BCLC asking how he could set up a s.22 company to sell lottery products overseas. s.22 claims to s.22 a company, European Lottery Guild that sold BCLC lottery products to Europeans. also similar company, Telco that sold 649 and s.22 s.22 LottoMax to Europeans at a 400% mark-up. BCLC had looked for links between the European Lottery Guild and BCLC and found nothing. GPEB Investigation March 2 nd 2011 Received the initial notification. March 4 th 2011 Received the BCLC investigation. The investigator Dwayne Cebryk had queried
the European Lottery Guild and Telco. He did not find any association with BCLC. A contact number (1-604-675-2704) for the European Lottely Guild was confirmed to be the international phone number for the Guild. Cebryk advised s.22 that he cannot set up a call centre to sell outside of BC. Cebryk forwarded the file to GPEB.
March 21 st 2011 I reviewed the BCLC investigation. It noted a previous complaint about the European Lottery Guild that as closed with the caller advised to call phone-busters. I checked the European Lottery Guild in GOS and found file 28537. It had been dealt with by SPC McDougall. I asked him about the file. s.15
s.15 s.15
s.22
NB File 38903 from February 22nd 2011 relates to an anonymous complaint that TELCO is a boiler
shop for overseas sales on lottery tickets. Originally BCLC was the source of lottery products. BCLC eventually caught on to what TELCO was doing and stopped sales. TELCO then used Atlantic Canada sites. Once again they were banned. The latest was that TECO hired people to go around stores on Ontario and Quebec to buy up lottely products.
s.15
Date: 10/04/2012
BRITISH COLUMBIA
The Best Place on Earth
INVESTIGATIONAL LOG:
INV#39179
GPEB Findings/Actions/Conclusion All information on this file and associated file 38903 has been passed to VPD Financial Crime Unit for their follow-up. No futther investigation is warranted. File closed.
Conclusion:
Name:
Kim Serheniuk Investigator, Special Provincial Constable Investigations and Regional Operations MinistlY of Housing and Social Development Gaming Enforcement Gaming Policy and Enforcement Branch 408,4603 Kingsway Avenue Burnaby, Be V5H4M4 Direct Line: (604) 660-3078 Mobile: s.17
Date: 10104/2012
Page 1 of3
BRITISH COLUMBIA
Created
Occurrence #:
38550
Yes
s.15
39179
03-Mar-2011iQ}j
Source Type:
Section 86 - Manual
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Lower Mainland
03-Mar-2011Eill!
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Type:
General
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S.y
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ID Tag #
Service Provider
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Occurrence Date/Time:
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2011.0303
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UALG - Lottery Prod Assault
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Administrative
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Threats_
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To:
Subject:
Alison Sinclair [ASinclair@BCLC.com] Friday, March 4, 2011 10:20 AM Serheniuk, Kim HSD:EX Case 00829525 -INV - 39179 - CEBRYK
Case: 00829525
Case Owner Case Number Legacy System Id Parent Case Prize Claim Occurred On DatefTime Occurred To DatefTime Dispatch Notes
Supervisor Review-Lottery Investigations Priority Medium Case Origin Phone Status Record Lottery Investigations
Caller would like to sell BCLC lottery products overseas as per TL Chris Chan sending this to security.
New Email DatelTime Player Contacted DatelTime Assigned to 02/03/2011 8:56 AM Investigator
s.22
s.22
Site Location
Gaming Channel Lottery Pull Tabs Brand/Service InformationPull Tabs Other Ticket Control Number Scratch & Win Book # Scratch & Win Other Sports Action eCasino eCasino Game eBingo ePoker
Dwayne:A It is iilegal for BCLC to conduct business (sell product) out of the province of BC.A Please liaise with the caller and see if we c:' ;termine who is selling outside BC.A Thnx. I . Bryon ACTION TAKEN BY BCLC SECURITY 2011-03-021210 hrs - File reviewed
s.22 1222 hrs - Contacted whoA advised he wantsA toA open a call center in Vancouver and purchase lottery tickets from BCLC on behalf ofA potential clients in Australia.A A At this time theA tickets would be resold only in Australia.A A Prizes would be claimed by Mr s.22 on behalf of the client andA in turn he would then send the money toA prize winner.A s.22 further advised that he had spoken with someone from GPEB yesterday 2011-03-01 and was advised that he could proceed with his proposal as long as he had appropriate licensing and contract with BCLC.A Mr. s.22 could not provide the name of who he had spoken with from GPEB.A
After some discussion Mr. s.22 reluctantly prQvided information on a Vancouver call center that he alleges is seiling 649 and Lotto Max tickets to clients in Europe.A " .. Mr s.22 stressed that he did not want his name associated in any way to providing the information on the company.A "'A European Lotte;" Guild was the name of the company provided by Mr s.22 A An internet search revealed a web - - " site that has no apparent affiliation to any BCLC 10tlery.A There is a contact phone number 1-604-675-2704.A Internet queries on the phone number confirmed the number is the International phone number for the European Lottery Guild.A Canada 411 query showed number is not registered. Mr
s.22
s.22
s.22
L1NVNotes
s.22 s.22 who was wondering if the writer had dealt with this matter.A Mr 1330 hrs a Call received from Mr. " again indicated that he wished to resell BCLC lotlery tickets at this time only 649 and Lotto Max.A Writer advised there are no provisions in the law that allow for the resale of BCLC lottery tickets.A Writer advised Mr. s.22 he would be contacted in the near future.
" 1545 hrs a Conducted Salesforce queries 'on European Lottery Guild and the associated phone number.A Negative results on the phone number query.A A European Lottery Guild one associated file 00275908 refers.A This file was opened 2010-02-02 after receiving complaint of possible scam.A Complainant was advised to contact Phone Busters and the file was then concluded.A A A A A A A A
UPDATE 2011-03-03
" 1440 hrs a Writer contacted Mr. s.22 and articuiated very clearly that he would never be granted a licence or contract to resell and or sell BCLC tickets outside the Province of BC as he has proposed as the law and regulations do not allow for this type of sale of BCLC lottery products.A Mr. s.22 expressed concern that BCLC tickets were being sold by the European Lottery Guild.A I advised him that my Investigation did not find any association between the European Lottery Guild and BCLC.A Mr s.22 then indicated the other company that is selling the BCLC th lottery tickets is Telco located on the corner of Yukon and 6 Ave in Vancouver.A Mr indicated s.22 s.22
s.22
Mr s.22 was advised that GPEB has the authority to grant licenses forthe-sale of BCLC lottery tickets and also is the authoritative body that investi9ates complaints related to the Gaming Control Act.A Mr s.22 was further advised that the information in this file would be passed onto GPEB for their follow up as they determine. SUMMARY -A A A A A A Determined from Mr.
s.22
that he wants to start a call center and sell BCLC lottery tickets to JAG-2012-00350
Page 117
-A AAAAA Was advised there are no provisions in law and or regulatlv, ,S that allow for sale of BCLC lottery tickets
as he is requesting
-A AAA AA Mr. s.22 advised a company in Vancouver European Lottery Guild associated to Telco a telemarketing company is seiling BCLC lottery tickets in Europe.
-A A A A A A
M
s.22
was advised the matter was referred to GPEB for follow up as they determine appropriate
A
(D.M. Oebryk) Investigator Lottery Security AA A
AAAA A AAAAAA
Police Involved
Ci Police File #
Seelion 86 Status GPEB Notified GPE File Number GPE Email bhodgkin@bcle.comGPE Reporting RegionGPEB - Lower Mainland Region GPE Reporting Emailbhodgkin@bclc.comGPE Investigator
Language Line PPO: Amount OS Oategory Retailsr Prospectlnterview Location Exhibit PPO: Pick Up DatefTime
Subject
Sell BOLC Lottery Products overseas Consumer called asking how to get a license to sell BOLO lottery products overseas. He stated he has no existing business in BO or overseas but would start up a business if he knew he could sell the product. Csr advised consumer BCLC Lottery products can only be sold in BO Consumer stated 'there are already business overseas that are selling BOLO lottery products'. Csr took consumer's contact information and advised will have someone contact him back.
Description
Template Questions
Created By Lesley Jones, 28/0212011 11 :20 AMLast Modified ByDwayne Request Delete Delete Reason
03/03/2011 4:34 PM
Contact Information
Page 118 JAG-2012-00350
Mr s.22 Account Name Middle Name Common First Name Title Consumer Person Type Birthdate
Billing Address
I BC Gold Account Id Special Notes Attention . PlayNow Account Id BC Gold MaliShot U PlayNow_WebChai-f-lias
Work Email Work Address Work Phone Work City . Occupation Work Province Work Postal Code Work Country
Description
Created By Lesley Jones, 28/021201111:14 AMLast Modified By Lesley Jones, 28/0212011 11 :14 AM CIH UIO Type Duplicate Reason Possible Duplicate l"J
Google News
Emails RE: BCLC GPE Section 86 Report Notification Case # 00829525 ref:OOD8bj6y.500CDyNi3:ref
Message Date Has Attachmentj
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03/0312011 2:38 PM
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RE: BCLC GPE Section 86 Report Notificatton - Case # 00829525 ref:OOD8bJ6y.500CDyNi3:ref Hi Bryon.
..
__
In reply to your e-mail prOVided here to the lower mainland GPEB . Invesllgallons Office, ptease be advised of the following.
Page 119 JAG-2012-00350
..
Thanks
From: Bryon Hod9kin Imailto:BHodgkin@BCLC.comj Sent: Wednesday, March 2, 2011 8:59 AM To: 86 Reporting LMD, GPEB Cc: Lotterylnv Subject: FW: BCLC GPE Section 86 Report Notification - Case # 00829525 ref:00D8bj6y.500CDyNi3:ref
Bryon Hodgkin Manager, lottery investigations Corporate Security & Compliance, BCLC
s.17
bclc,com
Sent: Wednesday, March 02, 2011 8:58 AM To: Bryon Hodgkin SUbject: BCLC GPE Section 86 Report Notification - Case # 00829525 ref:OOD8bj6y.500CDyNi3:ref
To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 2810212011 Category: Retailer Improprieties Sub Category: Illegal Gaming Contact:
s.22
MiddleName:
s.22
s.22
CASE DETAILS Case #: 00829525 Subject: Sell BCLC Lottery Products overseas Description: Consumer called asking how 10 get a license to sell BCLC lollery products overseas. He siated he has no eXisting business in BC or overseas but would start up a business if he knew he could sell the product. Csr advised consumer BCLC Lottery products can only be sold in BC
, Consumer stated Ithere are already business overseas that are selling
BCLC lollery products'. Csr took consumer's contact information and advised will have someone contact him back. NOTES: Dwayne: It is illegal for BCLC to conduct business (sell product) out of the province of BG. Please liaise with the caller and see If we can determine who is selling outside BC. Thnx. Bryon Submitted by (BCLC Employee): Bryon Hodgkin Submitted on: 0210312011 Submitted to: GPEB - Lower Mainland Region Office
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Message Date
0210312011 8:59 AM
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Email AddressBHodgkin@BCLC.com
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s.17
bhodgkin@bclc.com
bclc.com
From: noreply@salesforce.com [mailto:no-reply@salesforce.com] On Behalf Of BCLC Lottery Investigations Sent: Wednesday, March 02, 2011 8:58 AM To: Bryon Hodgkin Subject: BCLC GPE Section 86 Report Notification - Case # 00829525 ref:00D8bj6y.500CDyNi3:ref
<http://na8.salesforce.com/servleVservlet.lmageServer?id=01580000000yOO 4&oid=00D80000000bj6y> Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 28/0212011 Category: Retailer Improprieties Sub Category: Illegal Gaming Contact:
s.22
MiddleName:
s.22
Pe'rson:
s.22
Site Location:
L..
._.
CASE DETAILS Case #: 00829525 SUbject: Sell BCLC Lottery Products overseas Description: Consumer called asking how to get a license to sell BCLC lottery' products'overseas. He-stated he'has'no'existing business in'BG - . or overseas but would start up a business if he knew he could sell the product.
Csr advised consumer BCLC Lottery products can only be sold in BC Consumer stated 'there are already bU.siness overseas that are selling BCLC _ _ lottery products'. .
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. Csr tookco'nsu'" ,. contact him back.
I
ne
NOTES: Dwayne: It is illegal for BCLC to conduct business (sell product) out of the province of BC. Please liaise with the caller and see if we can determine who is selling outside BC. Thnx. Bryon Submitted by (BCLC Employee): Bryon Hodgkin Submitted on: 02/03/2011 Submitted to: GPEB .. Lower Mainland Region Office ref:00D8bj6y.500CDyNi3:ref
Request to Sell BCLC lottery products overseas - Case # 00829525 [ ref:00D8bj6y.500CDyNi3:ref ]
--
....
Status Subject
Sent Request to Sell BCLC lottery products overseas - Case # 00829525 [ ref:00D8bj6y.500CDyNi3:ref 1 #####Hello, When Csr advised consumer BCLC Lottery products can only be sold In BC, consumer stated 'there are already businesses overseas that are sellin9 BCLC lottery products'. Please advise to whom Ishould escalate this if anyone. . Thank you, Consumer Services##### Player Information: Name: s.22 Phone Number: s.22 Case #: 00829525 Date Created: 28/0212011 Gaming Channel: Lottery Brand: Information Category: Retailer Prospect Detailed Information: Subject: Sell BCLC Lottery Products overseas Description: Consumer called asking how to get a license to sell BCLC lottery products overseas. He stated he has no existing business in BC or overseas but would start up a business if he knew he could sell the product. Csr advised consumer BCLC Lottery products can only be sold in BC Consumer stated 'there are already business overseas that are selling BCLC lottery products'. Csr took consumer's contact information and advised will have someone contact him back. Thank you, LJones Consumer Services, BCLC 74 West Seymour Street, Kamloops, B.C. V2C 1E2 T 1-866-815-0222 F 250.828.5646 consumerservices@bclc.com . bclc.com If this has been's-enno'yoa in-errorpleasEf contact Consamer-Services-at-local-S532: -
Text Body
I ..
04/03/2011
Not Started Normal
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--
Assigned To Dwayne Cebryk Status Comments Completed There is a Customer Support case that might need to result in progressive discipline action. Please review the case associated with this task and take appropriate action. If Progressive Discipline is required you must create a PO record.
GPE Notified
Due Date
-="-=
02/03/2011
._..
... A notification has been sent to GPE. Information sent to GPE was; Comments Case # Subject Description Submitted date
Case Dispatched
F""" .
01/0312011
Comments
..... w .. .. . .. . ... . .... An email with case details has been sent to the group(s) listed in the Dispatch To field. .... ._-----------_.... . . . . . - - - - '
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Player stated that hP "ooke with GPED and was advised that they with him selling BCLC Lottery products overseas however' lOuld need to speak with our sales departmeri lroceed further Informed to player i would forward this on for him and he would be conlacted to provide further information Viilh and __.. _ __
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Additional To: cstarheim@bclc.com; cchan@bclc.com CC: BCC: Attachment: Subject: Request to Sell BCLC lottery products overseas - Case #'00829525 [ ref:00D8bj6y.500CDyNi3:ref 1 Body: ####II Hello, When Csr advised consumer BCLC Lottery products can only be sold in BC, consumer stated 'there are already businesses overseas that are selling BCLC lottery products'. Please advise to whom I should escalate this if anyone. Thank you, Consumer Services####ll Player Information: Name: s.22 Phone Number: s.22 Case #: 00829525 Date Created: 28/0212011 Gaming Channel: Lottery Brand: Information Category: Retailer Prospect Comments Detailed Information: SUbject: Sell BCLC Lottery Products overseas Description: Consumer called asking how to get a license to sell BCLC lottery products overseas. He stated he has no existing business In BC or overseas but would start up a business if he knew he could sell the product. Csr advised consumer BCLC Lottery products can only be sold in BC Consumer stated 'there are already business overseas that are selling BCLC lottery products'. Csr took consumer's contact information and advised will have someone contact him back. Thank you, LJones Consumer Services, BCLC 74 West Seymour Street, Kamloops, B.C. V2C 1E2 T 1-866-815-0222 F 250.828.5646 consumerservices@bclc.com bclc.com If this has been sent to you in error please contact Consumer Services at local 5532. ref:OOD8bj6y.500CDyNi3:ref
check
s.22
ITClm II,
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Case History
03/03/20111:40 PM
02/03/2011 8:58 AM
02/03/2011 8:56 AM
01/03/20111:35 PM
,
-
A'::" ];
-
, Notes to Caller would like to sell BCLC lottery products overseas as per TL Chris Chan sending this to ,security..
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Ebbehout 1, Amsterdam, NN, Netherlands, UjK
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Page 130 JAG-2012-00350
Institution #:
2011-03-21
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NO.
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File: Licence #: status: Application Dates: Report Tvpe: Report status, Due Date:
Subject Type:
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Occurrence File #: Status:
Subject Type:
Subject of Complaint
#:
.2lMQ3.
28537
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Audits Type:
Status:
...
Date:
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COPYAIGHT
DiSOLAIMER / PRIVACY
AOCESSIBlllTY
2011-03-21
Occurrence Details
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BrItish ColumbIa Lottery Corporation
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Service Provider
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Counterfeit Details
1
Page 132 JAG-2012-00350
2011-03-21
Occurrence Details
Page 2 of3
Counterfeit Serial #:
Denomination:
Police Details
Police Called:
Police File #:
Badge #:
IRIMS #:
.09-4057
#:
Exhibit Details
* Exhibit Type:
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Status
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Scored By:
GPEB
UAlG - Lottery Prod
Category:
Offence:
[I Assault
Cheat At Play
Cleared:
hJTillAdmln[stratlve
mJCharge CC
ml Charge GCA
IE:W Fines LevIed
of Conduct
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iii Other
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Complainant Notified:
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Occurrence Details
Page 3 of3
COPYRIGHf
OISclAIMh
pRIVAcY
Acci!ssUUU'tY
Pages 135 through 138 redacted for the following reasons: ---------------------------s.22
To:
Bryon Hodgkin
Manager. Lotlery Investigations Corporate Security & Compliance, BCLC 74 West SeymourS!reet Kamloops, B.C. V2C 1E2
T 2508285684 C
bhodgkin@bclc.com
s.17
bclc.com
From: no-reoly@salesforce.com [mallto:ho-reply@salesforce.coml On Behalf Of BCLC Lottery Investigations Sent: Wednesday, March 02, 2011 8:58 AM . To: Bryon Hodgkin SUbject: BCLC GPE Section 86 Report Notification - case # 00829525 ref:00D8bj6y.500CDyNi3:ref
playing it right
Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 28/02/2011 Category: Retailer Improprieties Sub Category: Illegal Gaming Contact: .
s.22
MiddleName:
s.22
s.22
CASE DETAILS Case #: 00829525 Subject: Sell BCLC Lottery Products overseas Description: Consumer called asking how to get a license to sell BCLC lottery products overseas. He stated he has no existing business in BC or overseas but would start up a business if he knew he could sell the product. . Csr advised consumer BCLC Lottery products can only be sold in BC Consumer stated 'there are already business overseas that are selling BCLC lottery products'. Csr took consumer's contact information and advised will have someone contact him back. NOTES: . Dwayne: It is illegal for BCLC to conduct business (sell product) out of the province of BC. Please liaise with the caller and see if we can determine who is selling outside BC. Thnx. Bryon Submitted by (BCLC Employee): Bryon Hodgkin Submitted on: 02/03/2011 Submitted to: GPEB - Lower Mainland Region Office ref:00D8bj6y.500CDyNi3:ref
oz:(Section 86
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s.15
CATEGORY
ILLEGAL GAMING
D D 0 D 0
0 D D D
CGHouse Illegal Lottery Internet VGM Other Assault Cheat at Play C.O.C. Counterfeit Fraud G.C.A. Loan Sharklng Money Laundering Theft Threats Prohibited VSE Prohibited OTHER
mUALG
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0 0
0 0 0 0 0
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o o o o
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D 0 D D D D 0
o o
: d;:ommunily Gaming Centre I Bingo Halls Lolterles Products I Loltery Retailers Charilies Horse Racing I TBC I Raclnos Internet Gaming
SCORED
CONCLUDED
DATE
(
BRITISH COLUMBIA
111if Btit P1!(l!l oft F.a;rdl
Page 1 of3
Helpfj)
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* Status:
Assigned To:
Bring Forward Date:' Source Type:'
Occurrence #:
* File
*
Type:
* Received Date:
* Nanie
GPEB - BURNABY
ID,Tag #
Service Provider
Occurrence Location
Site Location:
Site Location Other:
Occurrence Date/Time:
24-feb-2011!l!l!l OS:38 AM
Occurrence Details
Synopsis: Retailer Warning Letter (Possible u/c ops mlnors)Case #826043
...
9ccurrence:
BCLC conducted an Investigation regarding a prize payment violation.
Details: .
This 'violatlon was at the retail locatIon of Tag's food" & Gas in Ft. St.-John. On February 24, 2011 at 5:38 8.m; a s.22 employee at your location validated an online Sports ActiOn ticket with a prize amount of $1,6S0.74 which Is over the contract Ilfnlt. Upon hearing the winning music, the'employee stamped the tlcket"Upald" and then realized tha s.22 would be unable to pay this amount. The employee then returned the ticket to the customer and did not call to report this' ' incident to BCLC or give any direction to the customer as to how they _would be i;lble to claim their prlze.. Also ,the records Indicate that on November S, 2010 a Mystery Shop was conducted at this retail location, The ticket was validated but the clerk failed to return the ticket and validation slip. 'This resulted in a verbal warning being Issued .to them on November .,18th, 2010. ,As this latest infraction has occurred within 12 months of the first infraction, a Written Warning letter from BCLC was mailed on March 9th, 2011 to s.22 the LR Retail Store Manager and Tag's food & Gas/S7109S BC Ltd. This Is recorded for information purposes and will be conSidered for a "sell to mJi1ors,u/c operation" should that technique be continued in thefutre. Our file Is now concluded as of May 10th, 2011. '
...
Address
Subjects
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Page 142 JAG-2012-00350
Page 2of3
Subject Type: Subject Name Address Phone #
s.22
250-785-2447
Counterfeit Details
[:unterfeit Serial #:
DEmominatlon:
...
Police Details
Police Called:
Police Force Name:
...
Investigating Officer Name:
I-Trak #: Badge #:
IRIMS #:
No
Police File #: 826043
Exhibit Detail.s
...
other Description:
* Exhibit Type:
*#
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* Total Value:
$
Seized:
Forfeit:
I Supporting Documents
* Type:
. Attach:
I
...
Related Files
...
...
Source Type Created
* File #:
Related Occurrences
File #
Occurrence #
Status
File Statistics
Scored By:
. Category:
Offence:
GPEB UALG - Lottery Prod Assault Cheat At Play Code of Conduct CounterfeIt . Fraud. XG.C.A Loan Sharklng Money Laundering other Theft
Cleared:
Administrative Charge CC Charge GCA Fines Levied X Intelligence Other . Restitution Ordered
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IIcations
ID Tag # 54845 Status 571095 BC Ltd . Approved Effective 06-0ct-2009 to 05-0ct-2012
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File # GWREG-174110
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25-Sep-2009
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Business Phone #1
250
785-2447
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Page 2 of3
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Tag's Food & Gas
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10604 - 100th Avenue, Fort St John, VU 1Z3
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Attach'
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BRITISH COLUMBIA
The Best Place on Earth
INVESTIGATIONAL LOG:
INV39390
RE: Tag's Food & Gas FSJ - BCLC Warning Letter 11-03-09 Sec. 86 Report Received. File opened. Commenced Investigation. INCIDENT SYNOPSIS:
s.22 BCLC sent out a warning letter to Mr. at tag's Food & Gas / 571095 BC ltd., 10604-I00 Ave. Ft. St. JoIm as a result of policy breaches in handling lottery products.
GAMING ENFORCEMENT ACTION: 11-03-09 A review of the warning letter sent out by BCLC indicates in Feb 2011 an employee validated a ticket for $1,650.74 which is over the contract limit. The ticket was stamped Paid and returned to the customer without any instructions as to how to claim the prize. The matter was not reported to BCLC. In Nov 2010 a Mystery Shop was conducted and the clerk failed to retUl11 the ticket and validation slip - this resulted in a verbal wal11ing. With the Feb incident being the second infraction within 12 months, a wal11ing letter has been issued.
s.15 s.15
CONCLUDED HERE:
Date: 11-03-09
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Page 152 JAG-2012-00350
'OP-S,MTloNS'
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Page 153 JAG-2012-00350
To:
If we don't have a file open one in Barry's name UALG-LOTfERIES-GCA-INTEL I think is the will be the scoring. Bob Chamberlain Special Provincial Constable Regional Director, Northern Region Gaming Enforcement Investigations and Regional Operations Gaming Polley & Enforcement Branch Ministry of Public S"rety & Solicitor General 211-1577-7th Avenue Prince George BC V2L3P5 250-612-4131 Fax: 250-612,4130
This message is confidential and Is Intended only for the individual named. It may contain privileged Information. If you are not the named addressee you should no't disseminate, distribute or copy this a-mail. Any unauthorized disclosure Is strictly prohibited. If you receive this a-mail in error, please notify the sender Immediately and delete this a-mail from your system.
SUbject: FW: Tag's Food & Gas - Agr 31669 - Fort St John SIGNED warning letter - March 9, 11 - case: 826043
Larry for your list Robert for your action William Mulcahy, Director ofLottery Investigations Special Provincial Constable . Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch Ministry of Public Safety and Solicitor General Desk: 604-660-0278 s.22 Cell: William.Mulcahy@gov.bc.ca
This message Is confidential and Is intended only for the individual named. It may contaIn privileged Information. If you are nofthe named you should not dissemInate, distribute or copy this e-mail,. Any unauthorized dIsclosure Is strictly prohIbited. If you receive this a-mall In error, please notify the sender Immediately and delete, this a-man ,Jearn you(systern:. . .
From: Gordon Board [mailto:GBOARD@BCLC.coml Sent: Tuesday, March 8; 2011 9:25 AM To: Garth Pieper; Tom Maryschaki Mickelson, Alain SG:EXi Meilleur, Len SG:EX; Mulcahy, William SG:EXi Kraan, Karen SG:EXi KAM-RNMi RNM Cc: .Evonne Tang; Nicole Wu Subject: Tag's Food &: Gas - Agr 31669 - Fort StJohn - SIGNED warning letter - March 9, 11 - case: 826043 HI, The attached 'warning letter' was mailed to the LOA signatory on 11-03-09. .Kamloops RNM: Please print a copy for the Agr file and add the appropriate NOTES to PROD.
Page 154 JAG-2012-00350
(
Thanks, Gord
Gordon Board
Manager, Lottery Security . Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C. V5M OA6 . T604 228 3009 C gboard@bcle.eom bele.eom
s.17
Thanks, Gord
Gordon Board
Manager, Lottery Security Corporate Security & Compliance, BCLC 2940 Virtual Way, V"neouver, B.G. V5M OA6 T 604 228 3009. C gbo"rd@bele.eom belc.com
s.17
FILE:
INV.
'3 ? 7 0<::2
SECURE
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[i2(Seclion 86
INVESTIGATOR: CAPTION: LOCATION:
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CLASSIFICATION OF FILES
CATEGORY OFFENCE CLEARED
ILLEGAL GAMING
0 0 0 0 0 0 0 0
CGHouse Illegal LotteI)' Internet VGM Olher Assault Cheat at Play C.O.C. raud G.C.A. Loan Sharklng Money Laundering Theft Threats Prohibited Prohibited ER
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SUPERVISORo;;<" DATE
Ministry ofPub...-Safety and Solicitor General. Gaming Policy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
The Best PIaee on Earth
BRITISH
INVESTIGATIONAL LOG:
INV# 39722
Action taken:
2011-06-29 As a result of a number of Friday noon hour visit at the retailer location with hopes of attaining the best time for minors to visit the retail location, writer sat at the location conducting surveillance for any alleged offences. From observations made at the location no offences made by the retailer to minors were viewed during this time period. Writer contacted the complainant, No further action required.
s.15, s.22 s.15, of to advise s.22 results.
cDougall
Date: 29/06/2011
Supervisor: William
MULCAHY
Page 157 JAG-2012-00350
BRITISH COLUMBIA
The Best Place on Earth
Ministry oft _Ale Safety and Solicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
INVESTIGATIONAL LOG:
INV#39722
2011-04-29
Attendance was made at the Station Tower Cigar & Grocery, located on the lower level ofthe Station Tower, lOS th and University Blvd in SUlTey. s.22 There was working in the store. There were no observations of minors purchasing lottely tickets made. The staff from Nellie's cafe, (located down the hall from the Station Tower Cigar store) advised youths do not frequent the mall. The City Centre mall is where young people congregate.
SUI
LLitke
Investigator: Litke
Supervisor: Mulcahy
Page 158 JAG-2012-00350
Ministry oftuoJlic Safety and Solicitor General. Gaming Policy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV# 39722
Action taken:
Over the course of three Fridays writer has attended to the Cigar and lottery counter at the Surrey Gateway Sky train exit. Based on what was provided to e from the complainant, to this date no evidence of any minors has attended the lottery booth while in writer presence. Writer had taken an observation post away from the view ofthe retailer to ensure no influence of any minois attending to the store location. . On two occasions Wliter walked away with two individuals that appeared to be under age, only to find out that they are over 21 years of age. On these two instances both individuals of age when questioned about being asked for ill both replied that they were never questioned by the retailer.
SUI.
Investigator: McDougall
Date: 27/04/2011
Supervisor: William
MULCAHY
Page 159 JAG-2012-00350
BRITISH COLUMBIA
'The Best Place on Earth
Ministry of Housing a-nd Social Development Gaming Policy & Enforcement Branch Investigations & Regional Operations
INVESTIGATIONAL LOG:
INV#
s.15, s.22 s.22
Writer asked for a description of the retailer on the day in question, s.15, believed it was the current registered retailer that s.22
s.22
stated
Stayed nearby to the outside of the store in hope ofidentifYing under age patrons only no one over that underage group entered the store on writer visit. SUI
s.15
Date: 22/03/2011
Supervisor: William
MULCAHY
Page 160 JAG-2012-00350
Ministry of Housinl;; and Social Development Gaming PoHcy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
'The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV#
Complaint: Selling To Minors Subject: Station Tower Cigar & Groceries #102 13401 108 Avenue, Surrey, BC, V3T 5T3, Canada 604-581-8803. s.22 -Retailer.
Retailer: 2711 Background/Details: Possible Retailer Selling Lottery Products to Underage Individuals Description: Player was purchasing some tickets from the lottery retailer
s.22
s.22
While doing so there was 2 kids ahead of her in line 1 was about 12-14 the other was about 10 They were purchasing junk food and at the end the 12-14 year old also purchased a $25 S&W Player just wanted to let us know because s.22 thought that there was an age limit on purchasing lottery products Informed to player s.22 is correct they need to be 19 or older Informed to player will forward this on to GPEB.
Action: Email sent to BCLC stating that GPEB to conduct inquiries into this matter. Inquired about the TMIR from the retailer day activities for March 18th 2011. Message left for the complainant to contact writer. Attended to the location to search and inquire for in store video surveillance. None located at the retail store. the complainant contacted writer via cell)llar phone. s.22 advised that s.22 s.15, s.22 did not wish to provide a written statement. Although confIrm that the two kids ahead of s.22 in the queue were defInitely under the age of 14 and bought a$25 dollar scratch and win ticket from the retailer.
s.15, s.22
Investigator: McDougall
Date: 22/03/2011
Page 1 of3
M,'llitw.
Occurrence #:
39086
Yes
Assigned To:
Bring Forward Dale:
s.15
17-Sep-2011ilffil
Section 86 - Manual
39722
9li 21-Mar-2011\OH
21-Mar-20110ill
Region:
Type:
Lower Mainland
General
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Page 2 of3
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604-5818803
s.22
102-13401-108TH Avenue, Surrey, Be, Canada! V3T 5T3
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Code of Conduct
Counterfeit Fraud
G.C.A Loan Sharking
TVN
Administrative Charge CC Charge GCA Fines Levied Inteillgence Other Restitution Ordered
Unfounded
https:l/internal.gaming.gov.bc.ca/gbc-inUinv/Occurrence.do
no-reply@salesforce.com on behalf of Dwayne Cebryk [dcebryk@bclc.com] Tuesday, March 22, 2011 4:30 PM dcebryk@bclc,com; McDougall, John SG:EX; bhodgkin@bclc,com RE: BCLC File 00844497 [ref:00D8bj6y.500CDz3C2:ref 1 Transaction records for File 00844497.xlsb
Good Afternoon John Please find attached the transaction records for RT #2711 STATION TOWER CIGAR & GROCERIES on March 18, 2011 between 13:30 - 16:00 as you requested. If there is anything else you require please let me know. Regards (Dwayne Cebryk) Investigator BC Lottery Security ref: 00D8bj6y. 500CDz3C2: ref
1
Page 164 JAG-2012-00350
Pages 165 through 171 redacted for the following reasons: ---------------------------s.15
Individual Profile
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GWREG-157390 44256
18-May-20ll
Store Mgr
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File #:
39722
Status: Created
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Comments
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Page 1 of 1
To:
Cc: Subject:
Dwayne CEbryk is the BCLC investigator. I have directed he take no action until GPEB advises as it is an allegation of a GCA offen ceo
Bryon Hodgkin
Manager, LClttery Investigations Corporate Security & Compliance. BCLC
74 West Seymour Street Kamloops, B.C. V2C 1E2 T 250 8285684 C
s.22
bhodgkin@bclc.com belc.cem
1ge1e
playing it right
Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT To be submitted without delay by BCLC only. CASE INFO
MiddleName:
s.22
Person:
s.22
Site Location: . Station Tower Cigar & Groceries #10213401 108 Avenue, Surrey, BC, V3T 5T3, Canada 604-581-8803 CASE DETAILS Case #: 00844497 Subject: Possible Retailer Selling Lottery Products to Underage Individuals Description: Player was purchasing some tickets from the lottery retailer s.22
s.22
While doing so there was 2 kids ahead of her in line 1 was about 12-14 the other was about 10 They were purchasing junk food and at the end the 12-14 year old also purchased a $25 S&W Player just wanted to let us know because s.22 thought that there was an age limit on purchasing lollery products Informed to player s.22 is correct they need to be 19 or older Informed to player i will forward this on and thanked s.22 for contacting US to let us know DatefTime: March 18th Friday Around 2:00pm s.22 Retailer Description: Retailer: 2711 Gateway skytrain station Downstairs of the tower Player was unsure of the address but mentioned 108 (Possible unit # or street) NOTES: Dwayne: Please liaise with GPEB re this case as it is a alleged violation of the Gaming Control Act and they may take it over. Thnx. Bryon Submitted by (BCLC Employee): Bryon Hodgkin Submilled on: 21/03/2011 Submitted to: GPEB - Lower Mainland Region Office ref:00D8bj6y.500CDz3C2:ref
2
Page 176 JAG-2012-00350
FILE:
INV
86
3C;C;oQ
(0 rr;
DSECURE
ITRAK# IRIMS#
6'
8/ 7
CLASSIFICATION OF FILES
CATEGORY OFFENCE CLEARED
IIGET
Illegal Gambling (unlicensed gaming)
D D
CGHouse Illegal Lottery Internet Gambling VGM Olher Assault Cheat at Play C.O.C. (Prohibited) Counterfeil Fraud G.C.A. Loan Sharklng Money Laundering
UALG
o o o o
D D D
D D D
: ,j{:mmunity Gaming CentrelBlngo Halls Lotteries Producl,l Lottery Retailers ChariUes Horse Racing! TBCI Racinos
D D
SCORED BY:
STATISTICS
czac;;EB RCMP
0
DATE
1\finistry ofPubhC Safety and SoJicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV #11-39989
Complaint: A citizen having a concern regarding parents giving their children "lottery tickets"
s.15, s.22
s.15, s.22
regarding s.22
Dear
s.15, s.22
Thank you very much for your concern in addressing this issue. It is true that the terms and conditions in the Lottery Operators Agreement state that no one under nineteen is to be sold lottery tickets in Be. Hopefully in the not too distant future there will be rules against giving children gifts of lottery tickets as it obviously can potentially cause harm. Until that addition of rules, we can only hope to dissuade parents through education from such practices.
:'2
Date: 2011-03-31
Ministry ofPubHC Safety and SoJicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV #11-39989
Date: 2011-03-31
BRITISH COLUMBIA
The Best Place on Earth
..
l\1inistry ofPubJic Safety and Solicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
Don Kirkland Investigator, Special Provincial Constable Investigations & Regional Operations Ministry of Public Safety and Solicitor General Gaming Enforcement 408-4603 Kingsway Ave Bumaby,BC V5H4M4 Office: 604-660-1749 s.17 Mobile:
Date: 2011-03-31
Page 180 JAG-2012-00350
GROUP
ACTIVE RETAILER USTlNG AS OF JULY 15, 2009
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Page 1 of 1
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Occurrence #:
4'
s.15
24-sep-2011ffiill
File Created:
File#:
* Source Type:
Region:
Section 86 - Manual
Lower Mainland General
Form Date:
:I:
Received Date:
28-Mar-2011fuill.!
Type:
.. 5>1I1>I!Iit.tE!!f..E1Y
ID Tag #: Name
British Columbia Lottery Corporation
ID Tag #
Service Provider
Occurrence Date/Time:
26-Mar-2011iffi1112:01 AM
.,
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Synopsis:
ref:OOd8BJ6Y,500CEnp55:ref (Case # 00848172) Complaint of selling tickets to minors (undisclosed retailers)
Occurrence: Details:
..
Subject Type Name
.
Address Type Address
.
Subject Type: Subject Name
Address
Phone #
s.15, s.22
https://internal.gaming.gov.bc.calgbc-intlinv/Occurrence. do
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.
Police Called: Police File #: Badge #:
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IRIMS #:
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# of Exhibits:
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Charge CC
Assault
Cheat At Play
Code of Conduct
Counterfeit Fraud G.C.A Loan Sharking
Intelligence
TVN
Money laundering
X Other Theft
Threats
Complainant Notified:
Yes
https://internal.gaming.gov.bc.caigbcintiinv/Occurrence.do
To:
Cc: Subject:
Bryon Hodgkin
Manager, Lottery Investigations Corporate Security & Compliance, BCLC 74 West Seymour Street Kamloops, B.C. V2C 1E2
s.17
tf,ele
playing it right
Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 26/03/2011 Category: Retailer Improprieties Sub Category: Selling To Minors Contact:
s.15, s.22
MiddleName:
(000) 000-0000
Person: Site Location:
1
Page 184 JAG-2012-00350 s.15, s.22
CASE DETAILS Case #: 00848172 Subject: Feedback Form - BCLC.com I Corporate I nla I Other I Complaint Description: * What's on your mind? Complaint * What part of our business does this relate to? Corporate * What is this concerning? NIA s.15, s.22 * What is your name? s.15, s.22 * What is your email address? * How may we assist you? Selling lottery tickets to minors. I've seen it a lot more than people realize, but in a more strange way, parents buying tickets and handing them over to the kids right away in front of the lottery booths. The Sellers. are not to blame, what can they do, but this situation is a bit disturbing. * Would you like to be contacted regarding this matter? yes * Tell us how to best contact you: em'ail NOTES: Doug: Please email called for specifics. It is not illegal for parents to give tickets to their kids. I have sent this to LMD GPEB. Bryon Submitted by (BCLC Employee): Bryon Hodgkin Submitted on: 28/03/2011 Submitted to: GPEB - Lower Mainland Region Office ref:00D8bj6y.500CEnp55:ref
2
Page 185 JAG-2012-00350
FILE:
INV
tf 0070
SECURE
IRIMS# _
CLASSIFICATION OF FILES
CATEGORY
D
ILLEGAL GAMING
OFFENCE
UALG
Unlewful Activity Legal Gaming (licensed)
D D
o o o o
o o o o o o o o o o o o o o o
:
CGHouse Illegal Lottery Intemet VGM Other Assault Cheat et Play C.O.C. Counterfeit Fraud
o o o
G.CA
Loan Sharking Money Laundering I SCT Theft Threats Prohibited VSE Prohibited OTHER
SCO
D D
CONCLUDED
SUPERVISOR DATE
Ministry of Public Safety and Solicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
IN20110013613
Narcotics Transaction Unidentified Suspect
Receipt of Form 86 acknowledged. A copy of the iTrak report was obtained on March 20, 2011 and available video footage was reviewed on March 31, 2011 at 08:51 hours. At approximately 22:00 hours on March 29, 2011. Cascades Casino Surveillance received information that a male had sold drugs to three youths just outside the hotel entrance. The three youths came into the lobby and were approached. They admitted that the male had given them a small amount of marijuana. As the three were under age they were allowed to wait in the lobby until their parents who had been contacted arrived. The male was approached and declined to identify himself but admitted he gave a small amount of marijuana to the three youths. Police were contacted. When they arrived all four individuals had left the area. The marijuana was turned over to police. No procedural concerns were identified through this investigation. NFAR CONCLUDED
Date: 06104/2011
Supervisor:
Page 187 JAG-2012-00350
Supplemental Report
ISupplemental Number
SP20110033230
Description
Attached By
s.15
On Mar-29-2011 at approximately 22:00 Surveillance was notified by FAO Charandeep JHAJ that a possible drug transaction had taken place outside the Hotel entrance on the bench between an older Caucasian male Subject#96742 and a Caucasian teenage male Subject#96743. The Caucasian teenager was with a CaucasIan female associate and a Caucasian male associate of sImilar age. The two Caucasian teen males entered the Hotel lobby area and were approached by Security Supervisor Will BEATTY who confiscated marijuana that the teenagers admitted to have purchased from the older Caucasian male. The older Caucasian male was approached by BEATTY and Security Officer Parm GILL and the male walked off property towards Fraser. BEATTY called the Langley RCMP to appraise them of the situation. The three teens remained at the Hotel entrance awaiting one of their parents to pick them up. arrived to retrieve the teens. s.22 dropped drove around the South East lot and dropped off the female teen and a male s.22 teen by Glover. The teen male that remained in the vehicle was Subject#96743 so a vehicle profile was created and attached to him. and teen male left property without further Incident. s.22 Older Caucasian male Subject#96742 barred 1 year after 10 produced for selling drugs to a minor. Teen Caucasian male Subject#96743 barred until 10 produced GPEB sent Footage saved in JDLR folder as 2011-03-29IN13613 and2011-03-29 IN13613a Langley RCMP Cst. THERIAULT Flle#2011-8707 on site at 01 :41 2011-MAR-30 to retrieve the narcotics. END OF REPORT IN20110013613
SP20110033287
Description
. 3/30/2011 2:40:20AM
s.15
On the gaming date of March 29th 2011 the writer, Gaming Security Officer Charandeep JHAJ was on duty at Cascades Casino In Langley and party to the following event(s): At approximately 22:05 hours, the writer while stationed at the Lobby door noticed that the Caucasian male outside lobby doors was possibly doing drug transaction. The writer notified surveillance and security supervisor Will BEATTY about the male.
SP20110033296
3/30/2011 3:12:36AM
s.15
--
, I
CotpMttlDII
Supplemental Report
.
......
ISupplemental Number
Date Attached
Attached By
The male then started 10 walk away, so I asked .if he would like to stick around for a short period, as the police were at/ending and would like to speak to him. The male declined and started to walk off property, so I contacted the langley RCMP and informed them of the males last known direction (North on Glover from Fraser Highway towards 56th street). i then went back to the young males in the Hotel lobby and told them that I had a conversation with one of their mothers and she was on her v.;ay to pick them up. The males thanked me and wera allowed to stay In the Hotel lobby to walt for their rtde. The maies then walked outside, but shortly after the male that originally accepted the martjuana asked if he could get his "pot" back? I told the male that possessing and smoking martjuana Is Illegal and I would not be handing back an Illegal substance to a minor. I then asked the male if he was medically inclined to smoke martjuana and he did not answer. The male then said that he was allowed to carry under 1 gram of marijuana without anything happening and I told the male the he was not being arrested for the offense commit/ed and is encouraged to stick around and ask the police for the marijuana back if he wanted. The male walked back outside and met up with his associates.
s.22 At approximately 2250 hours, arrived and the males mother; s.22 talked to the youths. All 3 teens (2 Caucasian males and 1 Caucasian female) got in to the passenger seats and they were all off property shortly afterl
At approximately 0139 hours, Cst. THERIAULT of the langley RCMP arrived and was given the orange prescrtptlon pili container with a child resistant lid, that had 5 small buds of marijuana in it. END OF REPORT RCMP File# 11-8707 (Cst. THERIAULT)
Page 3 of3
Page 189 JAG-2012-00350
Page 1 of3
BRITISH
1he Bl.':,t
011
cancel)
brlh
----
-- ---------
...
39420
I * Status:
, I
Created
s.15
Occurrence #:
* File Created:
I![g]
File #:
Yes
40070 30-Mar-2011l1lli1 3D-Mar-20 llffilli
i Source Type:
! * Region:
Lower Mainland
Form Date:
* Received Date:
.__ ..
.
10 Tag #:
.__
_.
..__
...
* Name
I
10 Tag #
Service Provider
...
Site Location Other: Occurrence Date/Time:
29-Mar-2011rnm 10:00 PM
, ,.
Cascades-Langley
! Synopsis:
11-13613 Selling I Occurrence: of Illegal narcotics to minor ,
Details:
Address
!iubil3cts
Subject Type: Subject Name Address
Phone #
...=.-_._-_-=--_._-_-__-. .-_ . . .. _ _
https://internal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
Page 2 of3
...
Denomination:
...
Police Force Name:
Investigating Officer Name:
I-Trak #:
I Police File #: !
1
.Exhibit . ..- .
Badge #:
IRIMS #:
11-13613
* Exhibit Type:
__ -
...
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
1_ All
Exhibits DiSPOsed:
supporting r--'--- I
Documents
...
..
* Type:
* Attach: ,,,I . . ._
L___ __
-Related Files .. ----.- -- .. 1 * File #:
I
... ...
Source Type Created Status
1-
...
Cleared:
Offence:
Assault
Cheat At Play Code of Conduct Cou nterfelt Fraud G.C.A
Intelligence
TVN
Loan Sharklng
I
I Complainant Notified: . L_____ __
https:llinternal.gaming.gov.bc.calgbc-intlinv/OccUlTence.do
........ ,. .,....
Appendix B
Date & Time of Occurrence: 2011-03-29 @ 22:00 Details: Male sold illegal narcotics to minor See IN13 613 for full details.
Yes
C2J
No
Attended:
Yes
No
C2J
E-Mail SGGPEB86ReportingLMD@gov.bc.ca
Lower Mainland Regional Office, 408-4603 Kingsway Ave, Burnaby BC V5H 4M4 Page 192 Page 1
JAG-2012-00350
FILE:INV
fd0.f3
4Z!"SECURE
GENERAL
_
Section 86
_ _-;--:- IRIMS#,
.'.*"
ATION OF FILES
CATEGORY OFFENCE
D D D D D D D D D CG House Illegal Lottery Internet VGM Other . Assault Cheat at Play C.O.C. Counterfeit
CLEARED
ILLEGAL GAMING
[i2(UALG
0 0 0
D D D
unfounded. OTHER
:?VFraud G.C.A.
0 0
D
Loan Sharklng Money launderlng I SCT Theft Threats Prohibited VSE Prohibited OTHER
D,
SCORED
0
51
____
_ _ _ _----'I.I-&/) 6 7 15
DATE
It(, lO/! ' .
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COLUMBIA
111;-a;:.
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Page 1 of3
BRITISH
_[cancel)
Help
Concluded s.15 04-Dec-2011llim Other Northern
* Status:
Assigned To:
Occurrence #:
* File Created:
file #: form Date:
* Source Type:
* Region:
Type:
* Received Date:
Secured
*.Name
GPEB
lDTag #
Service Provider
Occurrence Location
Site Location:
Occurrence Date/Time:
02-Jun-20111li 10:00 AM
Occurrence Details
Synopsis: MASTER FILE for UNDER COVER OPERATION on Lottery Retailers seiling to Minors on June 2nd, 2011
Occurrence:
Tobacco and Gaming organized and undercover operation and targeted 10 locations in the Prince George area.
Details:
10 locatIons, 4 offended and 6 were nOD offending. Four offending are: Eastway Esse, Canadian Tire Gas Bar, Bon Voyage Gas Grocery & Car Wash, and the Jolley Market Foods. The six that were the non offending LR are: Southway Market Shell, Southside Shell, Real Canadian Superstore, Range Rd. Husky! Mr. G's on Hwy 16 Wand Shoppers Drug Mart on Damana Blvd. 3 of the four that offended, Canadian Tire, Bon Voya'ge and Jolly Market Foods,' all were given 30 day suspensions. All of the suspensions start June 28th, 2011 till July 27th! 2011. The, service provider suspe.nslons from a breach of conditions are In keeping with the violation terms as set out in BCLC's Progressive Discipline
Directive. ,Eastway Esso beeause it was the 2nd violation (sale to a minor) in less than 11 r:noJ:}ths a IfTERMINATIONtr order is Termlnatiqn letter will be delivered on June 28th, 2011. The decision letters will be sent out by courier to the service providers, of the Contract Manager! Out file Is now concluded as of June 23rd, 2011.
.1
Subject Type
Name
Address Type
Address
Subjects
Subject Type:. Subject Name
Address
-----------J.
Subject of Complaint Subject of Complaint Other Subject of Complaint Other Other Other Other Other Subject of Complaint Eastway Esso Jolley Market Foods ltd Tabor Automotive ltd Bon Voyage Gas Grocery & car Wash Southway Market Shell Real canadian Superstore #1562 475205 BC Ltd .Shoppers Drug Mart #2226-LR 3050 BOEING ROAD, Prince George, BC, Canada, V2N 2H8 4653 Highway 16 West, Prince George, BC t Canada l V2N 5M8 4869 Continenta.l Way, Prince George, BC, Canada, V2N 5S5 .
140 4488 Highway 16 West r Prince George, BC, Canada, V2N 5N7
8
Page 2 00
9912 Slotlch Road, Prince George, BC, Canada, V2N 6C9 2155 Ferry Avenue, Prince George, BC, 5E7 V2N 250-562B020
2511 Range Road, Prince George, BC, Canada, V2N 4GB 470-5240 Domano Boulevard, Prince George, BC, Cahada, V2N 4A1
4005 Highway 16 West, Prince George, BC, Canadal V2N 1P3 5000 Damana Bou(evard, Prince George, Be, Canada, V2N 4V4
Inactive
MRG #9 Canadian Tire Gas Bar
Counterfeit Details
Counterfeit Serial #:
Denomination: .
Police Details
Pollee Called: Police File #: Badge #:
....
Police Force Name:
IRIMS #:
Exhibit Details
* Exhibit Type:
Other Description:
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
Su
orting Documents
* Type:
* Attach:
.- - - _ - - - - - - - -
Related Files
....
* File #:
42654. 42659 42678 42680
Page 195 JAG-2012-00350
(
Related Occurrences
File # 42659 42680 42654 42678 42654 42659 42678 42680
Page 3 of3
...
Source Type Other Other Other Other Internal Source Internal Source Internal Source ,Created . 07-Jun-2011 07-Jun-2011 07-Jun-2011 07-J"n-2011 23-Jun-2011 23-Jun-2011 23-Jun-2011 23-Jun-2011 Status Concluded Concluded
Occurrence #_
41871 41891 41866 41889 42505 42508 42510 42513
Concluded
Concluded Concluded Concluded Concluded Conduded
Internal Source
File Statistics
Scored By: GPEB UALG - lottery Prod Assault Cheat At Play Code of Conduct . Counterfeit Fraud X G,c'A loan Sharklng Money Laundering Other Theft Threats Ves Cleared: Administrative Charge CC Charge GCA Fines Levied X Intelligence Other RestItution Qrdered
...
Category:
Offence:
IVN
Complainant Notified:
Page 1 of3
HelpG
Organization Names
Name Type:
Name:
Legal Name
Eastway Esso
Addresses
* Effective Date:
Unit:
* Street:
* Province/State:
British Columbia
* Cquntry:
Canada
Aqdress
* Postal/Zip Code:
Effective Date
21-Sep-2007
Contact Information
Phone Type:
Country
Code
Code:
Area
Phone Number:
Ext.:
Select
250 250
963-7272 963-7273
-----------Other Information _
ttns://internA1.p;:nninp- onv
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Page 2 of3
Other Type:
Details:
Details
Organization Ownership: L&.G Override Risk:
No
FYE (MM/DD):
Incorp. Date:.
Identification
....
*
Identification Number:
Identif.ication Type:
Issued By:
LR BCLC Parent BE #
11722
Revenue Sharin
Payment Override:
(If HLG, please list Casinos) (If CGC, please list Bingo Halls)
Casino/Hall:
Name:
Institution #:
Balik #:
-Active:
No
A
File:
Due Date:
File #:
Status:
Subject Type:
Page 100
J.
Gaming Information and Services
Organization Profile
HelpG
,Market Foods Ltd
I Change Alert:
Organization Names
Reason:
...
*
Name: Jolley Market Foods Ltd
Name Type:
legal Name
Addresses
* Address Type:
* Effective Date:
* Country:
Canada
Address
Unit:
* street:
* City:
* Province/State:
British Columbia
Address Type
Physical
Contact Information
Phone Type:
Country Code
* Area
Code:
Phone Number:
Ext.:
Select
Business Phone #1
250 250
964-7072 964-4221
Business Fax #
Other Information
Page 2 of3
DtherType:
Details:
Details
Organization Ownership:
FVE (MM/DD): "L&G override Risk: laG Red Stop:
...
No
Incorp. Date:
Identification
...
*
Identification Number:
Issued By:
15266
Identification Type:
LR BClC BE #
Revenue Sharin
Payment Override:
Casino/Hail:
Name:
. Institution #:
Bank #:
Active:
No
A
File:
and Reports
Licence #: Status:
...
Report Type:
Application Dates:
Report Status:
Due Date:
...
Page 200 JAG-2012-00350
.,,, 1 1 f\L:. fl'7
Page3 of3
Occurrences Occurrence #:
File #:
30346 42660
Status:.
Subject Typ'e:
30144 42513
Concluded
Concluded
Audits,
[
_._----..----Type:
Status:
Date:
Comme'!t_s
comments:
Given
- - - - _.. _ -
a 30 day site suspension For seiling lottery products to minors. From June 28th -July 27th, 2011 .
.. Q
(
BRITISH COLUMBIA
11"""-.. .,,_
(
_[cancel.)
H_.
Help.
Alerts
[ Change Alert, .
Reason:
Organization Names
Name Type:
Name:
legal Name
Addresses
* Address Type:
City:
* Effective Date:
* Country:
Canada
U':lit:
* street:
* Province/State:
British Columbia
Postal/Zip Code:
Address Type
Business
Contact Information
....
Country Code
Phone Type:
Area Code:
Phone Number:
Ext.:
Select
Other Information
*
Other Type:
....
*
Details:
uov he'.
An
c
Details
Organization Ownership:
FYE (MM/DD):
(
"
...
L&G Red Stop: No
Incorp. Date:
Identification
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Identification Number:
Issued ily:
Revenue Sharin
Payment Override: Revenue Sharing Payments Program:
.. '"Jg"-,,ra::.m 0 ..'-'
Cheque HLG CGC
,
DAC Horseman',s Purse
... _
(If HLG, please list Casinos) (if CGC, please list Bingo Halls)
'.
Casino/Hail:
Name:
-------Active:
...
Institution #:
Bank #:
No'
A
File:
...
Report Status:
Due Date:
File #:
,Status: Assigned
41856
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. BRITISH . . . . COLUMBIA
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Tire Gas Bar
Reason:
cancelJ
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GBC 10: 259921 All fields with an asterisk (*) must becompieted.
Alerts
I Change Alert:
Or anization Names
Name Type:
Name:
Legal Name
Addresses
* Address Type:
* Effective Date:
Unit:
* Street:
* City:
* Province/State:
"British Columbia
* Country:
Canada
* Postal/Zip Code:
Address
5000 Domano Boulevard, Prlnte George,
Be,
Contact Information
Phone Type:
country Code
Area Code:
Phone Number:
Ext.:
Select
. Other Information
Other Type:
Details:
?011_0h_07
(
Details
Organization Ownership:
FYE (MM/DD):
(
L&G Override Risk:
Incorp. Date:
!lrnl
Identification
Identification Type:
Identification Number:
Issued By:
29529 9002
14236 49
CA
RN
LR BCLC BE #
9002
Horseman's Pu'rse
(If HLG, please list Casinos) (If CGC, please list Bingo Halls)
*'
Casino/Hall:
Name:
Institution #:
Bank #:
Active:
No
A
File:
...
Subject Type:
Page 205 JAG-2012-00350
File #:
Status:
. Q. .
.
(
COLUMBIA ,
'The- Btj,t PlMil (IIi Bini.
BRITIS."
Help
.,--Reason:
.... _
Organization Names
....
*
Name:
Name Type:
Legal Name
Addresses
....
* Effective Date: * Country:
Canada
Unit:
* Address Type:
City:
* Street:
* Province/State:
British Columbia
Postal/Zip Code:
Effective Date
Address 4869 Continental Way, Prince George, BC, Canada, V2N SSS
.24-Sep-200B
Contact Information
Phone Type:
Country Code
* Area
Code:
Phone Number:
Ext.:
Select
Business Phone # 1
250
563-1677
Other Information
....
*
Details:
Other Type:
(
Details
Organization Ownership':
...
L&G Override Risk: L&G Red Stop:
No
FYE (MM/DD):
Incorp. Date:
Identification
*
IdentifiCation Type:
...
*
Identification Number: I$sued By:
LR BClC BE #
3279
Revenue Sharin
Payment Override:
Payments Program
Cheque HLG CGC
...
DAC . Hors.eman's Purse
C.sinO/Hall:
Name:
Institution #:
Bank #:
Active:
No
...
Subject TYpe: Other
File #:
Status:
Assigned
41856
42643
?Oll.0fi.07
(
BRITISH -"COLUMBIA
-lilt Btu Pb:t!i Oil E:l.rl11
Help.
Alerts
Reason:
Change Alert:
Green.
Or anization Names
Name Type:
Name:
legal Name
Addresses
* Address Type:
* City:
* Effective Date:
Unit:
* Street:
Zip Code:
* Province/Stater
British Columbia
* Country:
Canada
* Postal I
Address
2155 Ferry Avenue, Prince George, Be, Canada, V2N 5E7
Contact Information
....
Country Code
Phone Type:
Area Code:
Phone Number:
Ext.:
Select
Other Information
....
/'Ie
('1'7
,----------(
*
Other Type:
Details:
Details
Organization Ownership: FYE (MM/DD):
No
Incorp. Date:
mID
Identification
* Identification Type:
Identification Number:
Issued By:
999999999999
Revenue Sharin
Payment-9verride:
(If HLG, please list Casinos) (If CGC, please list Bingo Halls)
Casino/i1all:
Name:
No
A
File:
Report Status:
Due
Date:
B-TR-PERCENT-
Denied
881179
06-0CT-2004 to 06-FEB2005
...
-"COLUMB!A
'UIl: Belt Oft f.oirth
BRITISH
Helpg
GBC!D: 150491
All fields with an asterisk (*) must be completed.
Alerts
Change Alert: Reason:
Organization
N'ame Tvpe:
__
__
...
Name:
Legal Name
475205
Be Ltd
Addresses
Address Type:
Unit:
* Street:
City:
* Province/State:
British Columbia
Effective Date
06-Dec-2010
Contact Information
Phone Type:
Country Code
>I<
Area Code: .
Phone Number:
Ext.:
Select
Business Phone #1
250 250
562-8020 562-8016
Business Fax #
Other Information
Other Type:
Details:
Page 210 JAG-2012-00350
-------,(
E-mail rangeroadhusky@telus,net
Details
Organization Ownership:
FYE (MM/DD):
Incorp. Date:
Identification
Identification Type:
.....
*
Identification Number:
Issued By:
lR BClC BE #
12648
Revenue Sharing Payments Program: (If HlG, please list Casinos) (If CGC, please list Bingo Halls)
DAC
Horseman1s Purse
Casino/Hail:
Name:
Gamin
Account Details
Institution #:
Bank #:
Active:
Transit #:
No.
A
File:
....
Report Type:
Report Status::
Due Date:
....
SUbject Type: Subject of Complaint Subject of Complaint Other
Page 211 JAG-2012-00350
File #:
Helpfl}
...
Organization Names
Name Type:
Name:
Legal Name
Addresses
...
* Effective Date:
* Country:
canada
Address
9912 Sintich Road, Prince Georgel BC, Canada, V2N 6C9
Unit:
* Street:
Zip Code: .
* Postal I
Address Type
BusIness
Effective Date
02-Dec-2010
Contact Information
...
Country
Phone Type:
Code
Area
Code:
Phone Number:
Ext.:
Select
Other Information
Other Type: Details:
...
*
(
Details
Organization Ownership:
FYE (MM/DD):
Incorp. Date:
Identification
Identification Type:
Identification Number:
Issued By:
23773
11782 1051 40
CA
RN
Revenue SharinSLPayments pro"g"ra""m"-'-Override: Revenue Sharing Payments Program: (If HLG, please list Casinos) (If CGC, please list Bingo Halls) Cheque
_
Horseman's. Purse
Casino/Hall:
Name:'
-----------------Bank #:
Institution #:
Active:
No
A
File:
Due Date:
File #:
Status:
Assigned
41856
42643
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BRITISH -",COLUMBIA
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I. Change Alert:
Or anization Names
Reason:
Name Type:
Name:
Legal Name
Addresses
Unit:
* Street:
Zip Code:
* Province/State:
BritIsh Columbia
* Postal I
Address Type
Business
Address 470 5240 Domano Boulevard, Prince George, BC, canada, V2N 4Al
Contact Information
Phone Type:
Country ,Code
Area Code:
Phon'e Number:
Ext.:
Select
Other Information
...
*
Details:
other Type:
(
Details
Organization Ownership: L&G Override Risk:
(
L&G Red Stop: No
FYE (MM/DD):
Incorp. Date:
Identification
Identification Type:
Identification Number:
Issued By:
LR BCLC Parent BE #
LR BCLC Agreement #
LR BCLC Loc # LR BCLC Network Type LR BCLC Account Type LR BCLC Key Accou nt #
68 27744 14555
RN
CA
12
....
Horseman's Purse.
Casino/Hall:
Name:
A
File:
Status:
Assigned
41856
42643
COLUMBIA
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BRITISH
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I Change Alert:
Organization Names
Reason:
Name Type:
Name:
Legal Name
MRG #9
Addresses
....
* Effective Date:
* Country:
canada
Unit:
* Address Type:
* City:
* Street:
* Province/State:
British Columbia
Address Type
Business
Effective Date
22-0ct-2009
Address
Contact Information
....
Country Code
Phone Type:
Area
Code:
* . Phone Number:
Ext.:
Select
Other Information
Other Type:
Details:
(
Details
Organization Ownership:
FYE (MM/DD):
Identification
Identification Type:
Identification Number:
Issued By:
LR BCLC Agreement #
LR BCLC Parent BE # LR BCLC Loc # LR BCLC Key Account # LR BCLC Account Type
LR BCLC Network Type
10742 51 1665
5
CA
RN
...
Horseman's Purse
Casino/Hall:
Name:
Active:
No
...
Report Status:
Due Datef
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:i \ike a ,Vith crlminalsfui 'ishing up doil1g time. . .'. But if what Arthur Williams wroteIs .correct, (andi\itlnu'sgood) then this seliesof actions bi a quasi-govemment '. <,body is outrageous. . ' I seem to remember big'ish signs by .:{the lotto cards saying ):hat it is illegal to .sell to anyone und"r I? years of age: .... '... Isn't it therefore illegill to purchase
i'io\>ocaieur fromLOttelies haibeen at- atlon isa .human rlghtsdlse iui(i rested and charged, Did I miss it? . be taken up brthe \BPctl1 Now BCLC might damned well take' Uberties body.. C.<. .i'-,} '. thisma.tters"rlousIY,blltso sho1l1d . This. is nothlng less we, . '.' . . . . . : . ..' . arid the begil1lllng ofthe sllppeijslOpe Not only are the stores being ham- to totalitarianism.. . . , . . . . .. mered by this blatant';md'.flagrant, ..As!'Jutiol1: Maybe the.shopkeej;iers disregard for the law,'BCLCalso at- . shOiIld close up shop and getajobWorktacks other' parties who make their lng for the . living from- coromissioiis on' lottery ]lons .of Itc?lhus belonglng t'?
ub; ..' .they id be' for lost " sell .' pretel1ding'to be of age? .... . ' lncome by the seliousLottery )inforce, But 09pslThey'dneedto getjnto 1',951, Why hasn't said youth been arrested? ment Branch? '-i' ; .' . ," tiopS of trustjnlhe ge.t Isn'tit illegal to encourage a youth to Question(you must, answer' serious- their legal fees pOOd and be .. take part in: an illegal act, I.e. bUying a' Iy): How many ofyou can'tell the age of by the Prime Mlnlster. _. ':y .'/ T." Jottotlcket illegally?' .>\ 17,.18, ot25-year-old youth? .. ' . But relllembet: starts witll,alottery ',' ;Isn't it classified_as entrapment to try '. QueStlon:W!).en didwe'legislaie away ticket. <:-:.;i' , ,'to' "fit-up" a law-abjdirig biIslness' by 'shop keepers' hUrilari lightsto a lawyer? . . Mike .C" ,such acts? ." '. . To representation?To b_e.Canadians? . .. roiyWhete that the agent I;eally\hink that thIssIJeclfic i _
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Arthur
CitiZen staff
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Gordon the CroVm siders underage gambling aserious mat- . ter. "It is not acceptable forretallers to sell lottery tickets to .minors,". qorqon said. ''The retallers were foiliJ.d in'violation of both the Gamfug CoiltrillAct and the,LO't' tery Operations Agreement. ," C" . "BCLC takes this matter serioilslYand is committed to working with our retaller partners to them understaildtheim-. portantrole theyplayi)l enfoicing the 19: plus age restriction for A spokesperson for the Gaming P,!licy . arid EnforceineritBranch said th .jl1lder: cover operation was conducted.on}uile 28. Such investigations are routine and . 30 .' ..tBffai ):he. \hJe.e: lo,:"tions:that .rei .celved temporary suspensIons will be Te', trained by the branch priono the end of. thesuspensionS... . ' .. '>:.:i' . No one was ayallaple for cOnun,ent .'at, Jolly Market Foods or Bon Voyage llSsb; however staff coilfinned the store,had temporary,lost ):heirlottery licenseS, c''".:' ,. . .' ' ... ,'. . ' . "',',":,.,
Subject:
Mulcahy, William SG:EX Tuesday, July 5, 2011 3:25 PM Meilleur, Len SG:EX; Mendez, Gloria SG:EX Chamberlain, Robert D SG:EX Media requests
Investigations and Regional Operations, GPEB, are mandated to enforce the BC Gaming Control Act and have ongoing investigations and are not prepared to release any information at this time. Selling a lottery ticket to minor is an offence under Section 89(3) of the BC Gaming Control Act. There is a 30 day dispute period for any Violation Ticket. ( Investigations and Regional Operations will notcomment on any action taken by Registration Division and GPEB should not comment on any BCLC information) .
William Mulcahy, Director ofLottery Investigations Special Provincial Constable Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch Ministry ofPublic Safety and Solicitor General
William.Mulcahy@gov.bc.ca
This message Is confidential and Is Intended only for lhelndlvldual named. It may conlaln privileged Information. If you are nol the named addressee you should not disseminate. dlslrlbute or copy this e-mail. Any una.ulhorlzed disclosure Is slrlctly prohibited. If you receive this a-mall In error, please notify the sender Immediately and dele'a this a-mall from your system. .
Yup. No worries on that front. From: Chamberlain, Robert D SG:EX Sent: Tuesday, July 5,2011 3:11 PM To: Mendez, Gloria SG:EX Subject: RE: Media Request follow-up - PG Citizen - suspended lotto retailers We should not comment any BCLC action taken, BCLC can respond from their media if they want to. Bob Chamberlain Special Provlnciai Constable Regional Director, Northern Hegion Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety & Solicitor General 2111S777th Avenue Prince George BC V2L3PS 2506124131 Fax: 2506124130
This message Is ccnftdentlal and is Intended only for the Indlvlduai named. It maycontain privileged information. if you arenot the named addressee you should not disseminate, distribute or copy this a-mail. Any unauthorized disclosure Is strictly prohlblted. If you receive this a-mall In error, please notify the sender immediateiy and delete this e-mail from your system.
From: Mendez, Gloria SG:EX Sent: Tuesday, July 5, 2011 2:50 PM To: Chamberlain, Robert D SG:EX SUbject: FW: Media Request follow-up - PG Citizen - suspended lotto retailers BiRobert, Just making sure this one's on your radar, as it's a bit time sensitive. Thanks! Gloria GPEB Communications Coordinator From: Meilleur, Len SG:EX Sent: Tuesday, july 5, 2011 2:32 PM To: Mendez, Gloria SG:EX ee: Birge, Sue SG:EXi Schalk, Joe SG:EXi Saville, Rick SG:EX; Chamberlain, Robert D SG:EX Subject: RE: Media Request follow-up - PG Citizen- suspended lotto retailers See my comments below:
1
Page 221 JAG-2012-00350
(Len) Meilleur Director/Deputy Registrar Lotteries Registration Ministry of Public Safety and Solicitor General Gaming Polley Enforcement Branch Location: 3rd Floor, 910 Government Street, Victoria BC V8W lX3 . Mailing Address: P.O. Box 9202 Stn ProvGovt, Victoria BC V8W 9Jl Tel:2S0-356-6320 Fax:250-356-0782 E-mail: len.meilleur@gov.bc.ca Website: www.pSSg.gov.bc.ca/gaming
L.J.
"Our judgements about the other say more about us than the other" (Dr. Ron Short)
*** *** "THIRD PARTY RULE" - This information must no't be shared -or disseminated without ,the authority of the sender .. This communication may contain privileged or confidential
information. If you have received this message in error or are not the named recipient, please immediately notify the sender and delete the message from your mailbox and trash without copying or disclosing it. *** "THIRD PARTY RULE" APPLIES. ***
From: Mendez, Gloria SG:EX Sent: Tuesday, July S, 20112:10 PM To: Meilleur, Len SG:EX ec: SavlIle,Rlck SG:EX; BIrge, Sue SG:EX Subject: FW: Media Request follow-up PG Citizen suspended lotto retailers Importance: High
Hi Len,
As suspected, that Prince George Citizen reporter has come back asking the names of the retailers that got . suspensions for selling lottery products to minors. I understand from our conversatiortyesterday that there . has been no precedent on releasing or withholding the names of retailers in such cases... Could we say something along the lines of, "due to privacy concerns, GPEB is unable to release the names of the suspended . retailers"? Or is this really a concern? (Sue, your take on this would be greatly appreciated). Can you also please review my proposed answers to the other follow up questions below? Which retailers receivedsuspensions? Due to privacyconcems,we are unable to release the names of the suspended retailers (Or...?)
I prefer the or. Under section 30 of the Gaming Regulation (pubilc information we can release):
The following retailers were suspended by GPEB for a period of thirty days. Jolley Market Foods, Bon Voyage Esso, and a Canadian Tire Gas Bar. One additional retailer Eastway Esso had their registration cancelled. All retailers are located in Prince George Was there an investigation 01' how did this come about (he heard there was a "sting"-type operation)?
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Page 222 JAG-2012-00350
Investigations should answer, . GPEB routinely checks for retailer compliance with laws prohibiting the sale of gambling products to minors. What prompted the investigation?
Investigations should answer,
This was a routine investigation. (Or...?) . Is this normal procedure for when retailers are caught selling lotto products to minors? Retailers found not in compliance may be subject to a suspension by GPEB for a first offence. The British Columbia Lottery COl'poration is also notified as they are responsible for managing the terms of the Lottery Retailer Agreement withtheretailer. BCLC who has a progressive discipline process may take action in conjunctionwith GPEB.
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Henetiuk, Barry SG:EX
From: Sent: To:
"
Subject:
Cc:
Meilleur, Len SG:EX Monday, June 27, 2011 8:42 AM Chamberlain, Robert D SG:EX Henetiuk, Barry SG:EX FW: Notification of Service Provider Suspensions -'some changes to dates
Please note the change in dates that were updated on their letters, They should not be selling any product during this period and Alain wiil suspend their status in GOS. These dates align with BClC's letter of suspension. ,
, L.J. (len) Meilleur Director/Deputy Registrar lotteries Registration Ministry of public Safety and Solicitor General Gaming Polley Enforcement Branch location: 3rd Floor,,9l0 Government Street, Victoria BC V8W lX3 Mailing Address: P.O. Box 9202 Stn Prov Govt, Victoria BC V8W 911 Tel:2S0-356-6320 Fax:250-356-0782 E-mail: len.meilleur@gov.bc.ca Website: www.psSg.gov.bc.ca/gamlng
"Our judgements about the other say more obout us than the other" (Dr. Ron Short)
*** CONFIDENTIALITY NOTICE***' ***"THIRD PARTY RULE" -'This information must not be shared' or disseminated without the authority of the sender. This communication may contain privileged or confidential information. If you have received this message in error or are not the recipient, please 'immediately notify,the sender and delete the message from your mailbox and trash without copying or disclosing it. *** "THIRD PARTY RULE" APPLIES. ***
3 Retailers that have the 30 day suspensions: ' Commence suspension at the start of gaming day June 28th and to end at the end of gaming day o'n July
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Page 230 JAG-2012-00350
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From:
Barry SG:EX
Gordon Board [GBOARD@BCLC.com] Thursday, June 16, 2011 10:48 AM Henetiuk, Barry SG:EX RE: UC OPERATION JUNE 11
Sent:
To: Subject:
Gordon Board Manager, Lottery Security Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 604 228 3009 C gboard@belc.eom bele.com
s.17
---------_._-----_._------------From: Henetluk, Barry SG:EX [mailto:Barrv,Heneliuk@gov.bc.ca] Sent: Thursday, June 16, 201110:36 AM . To: Gordon Board Cc: Chamberlain, Robert D SG:EX Subject: UC OPERATION JUNE 11
Gordon,
Correct times attached. Sorry about that. Barry Barry Henetiuk Special Provincial Constable Gaming Enforcement Investigations and Regionai Operations Gaming Policy & Enforcement Branch Ministry of Public Safety and Solicitor Generai #211 - 1577 - 7th Avenue Prince George, B.C. Ph. 250612-4168 Fax. 250612-4130
This message Is confidential and is intended only for the individual named. It may contain privileged Information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disciosure Is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately Page 234 JAG-2012-00350 and delete the email.
1. File #42654 - Chandrakant (Pat) PATEL is the Owner/Contract Managerfor BCLC Retailer # 2276, BCLC LOA #23690-Eastway Esso located at 3050 Boeing Rd., Prince George, BC. On 2011JUN 02@ 1616 hours, a s.22 employee lottery retailer sold a'Wild CherrY'scratch and win lottery ticket for $1.00 to the minor. PATEL charged Section 89(3) GCA Voluntary fine of $288.00. This is PATEL's second charge for same offence in past 12 months. 2. File #42659 - Cindy Lee TUCKER is the Contract Manager of BCLC Retailer # 3736, LOA # 29529-Canadian Tire Gas Bar located at 5000 Domano Blvd., Prince George, BC. On 2011JLlN 02 @ 1735 hours, a s.22 employee lottery retailer sold a'Wild CherrY'scratch and win lottery ticket for $1.00 to the minor. No charges.
s.22 3. File #42678is the Contract Manager for BCLC Retailer # 3509, BCLC LOA #22616-Bon Voyage Gas, Grocery & Car Wash located at #1404488 Hwy. 16 W. Prince George, BC. On 2011JUN 02 @ 1747 hours, a s.22 employee lottery retailer sold a'Wild CherrY'scratch and win lottery ticket for $1.00 to the minor. No charge.
4. File # 42680-John TYMOFICHUK is the owner, Lottery Operations Agreement Manager(#280391) and On-Site Manager of BCLC Retailer # 0835-Jolly Market Foods located at 4653 Hwy.16 W. Prince George, BC. On 2011JUN 02@ 1801hours, a s.22 lottery retailer sold a'Wild CherrY'scratch and win lottery ticket for $1.00 to the minor. No charge.
(
Henetiuk, Barry SG:EX
From: Sent: To: Subject: Attachments: Importance: Chamberlain, Robert 0 SG:EX Thursday, June 16, 2011 10:17 AM Henetiuk, Barry SG:EX Fw: Notification of Service Provider Suspensions UC OPERATION JUNE 11.docx High
Can you correct this please and send on to Gord. From: Gordon Board [mallto:GBOARD@BCLC.comJ Sent: Thursday, June 16, 201110:15 AM To: Chamberlain, Robert D 5G:EX Subject: FW: Notification of Service Provider Suspensions Hi Bob, We note in the attached doc that the date / time (June 2"d @ 1604 hours) are exactly the same for Eastway Esso, Bon Voyage Gas and Jolly Market and wanted to confirm is that correct?
Thanks, Gord
Gordon Board Manager, Lottery Security Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C, V5M OA6 T 604 228 3009 C gboard@bclc.com bclc.com
s.17
From: Chamberlain, Robert D SG:EX [mailto:Robert.Chamberlaln@gov.bc,caJ Sent: Wednesday, June 15, 2011 9:07 AM To: Gordon Board Subject: RE: Notification of Service Provider Suspensions Gord: As requested. Bob Chamberlain Special Provincial Constable Regional Director, Northern Region Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety & Solicitor General 211-1S77-7th Avenue Prince George Be V2L3PS 250-612-4131 Fax: 250-612-4130
(
error, please notify the sender Immediately and delete this a-mall from your system.
message is confidential and is intended for the individual named. It may contain privileged If you are not the named addressee you should nol disseminale, distribute or copy this email. Any unauthorized disclosure is slrictly prohibited. If you receive this e,mail in
From: Gordon Board [mailto:GBOARD@BCLC.com] Sent: Wednesday, June 15, 2011 6:11 AM To: Chamberlain, Robert D SG:EX Cc: Meilleur, Len SG:EX Subject: Fw: Notification of Service Provider Suspensions Importance: High
Hi Bob, Could I impose to get a short summary for each incident (date, time, exactly what happened) for our records?
Thanks, Gord
From: Meilleur, Len SG:EX [mallto:Len.Mellleur@gov.bc.caJ Sent: Tuesday, June 14, 2011 02:50 PM To: Gordon Board Cc: Denny Byrne; Serge De lure SUbject: Notification of Service Provider Suspensions
This email is Intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email. This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email.
J
BRITISH COLUMBIA
'Ute Best Place on Earth
Ef.lforcomont Branch
FAX MESSAGE
# of pages (Including this sheet): 1
Date:
14 June 2011
To;
Mr. Gordon Board, Manager Lottery Security . British Columbia Lottery Corporation Delivered by email
From:
Material cOTltalned In thIs fax transmission may be confidentraf and should be delivered only to the addressee, If all pages are not received, or received in error please contact the sender at telephone number (250).356-6320.
.
DearGord: Please be advised that this offIce recently receivedReports of Findings (ROF) from' our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the i1iformation which has resulted in the following action: 1. Jolley Market Food Limited. Jolley Market Foods,8E# 15266 -30 day sIte suspension (July 1st, -July 30th ,2011) . .. . . 2, Jodan Investments Inc. Bon Voyage Esso. BE# 10889 30day site suspension (July 1st _ July 30th , 2011) . . .. .' . 3. Day's Night Stores (1996) Ltd. Canadian Tire Gas Bar, BE# 09002 -30 day site suspension (July 1", -July 30th , 2011) . ' . . Be Ltd. Eastwa)' BE#11722 - 45 day site suspension. (July 1st _August 14 . . The service provider suspenslonsresulling from a breach of conditions are in keeping with the violation terms as set out In your Progressive DisciplineDirective. The decision lellerswill be sent out by courier to the service providers, attention of the Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safe-keeping of products during this period of registration suspension.
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(:linistry of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
BRITISH .
COLUMBIA
The Best Place on Earth
RE: Selling Lottery to Minors - Master File Prince George, BC Message sent to Len MEILLEUR with the list <]fbusinesses that didn' t sell to minors. No further action required on this master file which is as hereunder noted. CONCLUDED HERE:
Date: 11-06-14
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV 42643
B.L. Henetiuk 11-06-03 The in'vestigator discussed file with Bob CHAMBERLAIN and it was decided that a master file would be created for the overall investigation and individual files for the businesses that sold. Individual investigations will be completed under the specific file numbers noted above with ROF on each file. Bob CHAMBERLAIN and the investigator were in a conference call with Len MEILLEUR and their office will be able to provide the contract manager information on all the businesses that sold to minors. ROF'. S will be prepared and sent to his office once our investigation is complete and they will take whatever action they deem necessary from a Registration Point ofview. We will also provide a list of the business that did not sell to minors. Briefing note(attached) prepared and reviewed by Bob Chamberlain and forwarded to the Executive Director, Larry Vander Graaf. Same was noted and forwarded by ED to A. ADM, Sue BIRGE. Message sent to Terri NICHOLSON, Registration Division requesting contract info. on the businesses that sold to minors. This information was received and is on the respective master files. B.L. Henetiuk
11-06-14
Investigations completed on the business that sold to minors. Based on the social regulatory enforcement continuum and circumstances of each file, one violation ticket was issued - to Eastway Esso for Sec. 89(3) GCA - sell to minor. Investigator: B.L. Henetiuk Date: 11-06-14 Supervisor: R.D. Chamberlain
Page 241 JAG-2012-00350
of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
BRITISH COLUMBIA
The Best Place on Earth
INVESTIGATIONAL LOG:
INV 42643
RE: Selling Lottery to Minors - Master File Prince George, BC 11-06-02 File opened. Commenced Investigation.
INCIDENT SYNOPSIS:
On 2011JUN 02, Northern Region Investigation Division entered into an investigation to determine if targeted lottery retailers were selling lottery products to minors under the age of 19, contrary to the Gaming Control Act, Section 89(3) - sale of lottery tickets to a minor. This was a coordinated investigation with Northern Health Tobacco Enforcement Officer whose interest was to determine if retailers were violating the Tobacco Control Act by selling tobacco to a minor.
GAMING ENFORCEMENT ACTION:
11-06-02
On 2011-06-02 the investigator met with Northern Health Tobacco Enforcement Officer, Dale GIRLING at his office and discussed the approach ofthis joint investigation. A Northern Health vehicle was utilized. Two seventeen year olds - one male and female, under contract with Northern Health were the minor purchasers for this investigation.
At 1605 hrs. the investigator along with the two operators attended to the Mohawk on 1sl and they observed me purchase a $1.00 Wild Cherry S & W ticket. The investigation commenced and Dale GIRLING gave direction as to which retailer would be approached and which purchaser would attempt to make a specific purchase -lottery or tobacco. The investigation was conducted at 10 locations in Prince George, B.C. and 4 of these retailers illegally sold lottery products' scratch tickets' ,to the minor.
The following is a list of Businesses which were selected by investigators for the minors to approach to purchase lottery: -16l6hrs.-1641 hrs. - 1650 hrs. - 1702 hrs. - 1709 hrs. EastwayEsso- Purchase made. File # 42654. Southway Market Shell- No Purchase made. Southside Shell- No Purchase made. The Real Canadian Super Store - No Purchase made. Range Rd. Husky - No Purchase made.
Date: 11-06-14 Supervisor: R.D. Chamberlain
Page 242 JAG-2012-00350
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Henetiuk, Barry SG:EX
From:
Sent:
To:
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Cc:
SUbject:
Len,
HenetiUk, Barry SG:EX Tuesday, June 14, 20111:17 PM Meilleur, Len SG:EX Chamberlain, Robert DSG:EX LR Business - No Sale to Minors - File #42643
The following is a list of Prince George business that did not sell to Minors on 11-06-02 as part of an uc operation in which minors attempted to purchase lottery: - LR # 128 - LR # 2619 - LR # 2938 - LR # 995 - LR # 742 - LR # 4383Southway Market Shell- No Purchase made. Prince George Southside Shell- No Purchase made. The Real Canadian Super Store - No Purchase made. Range Rd. Husky - No Purchase made. Mr, G' s #9 - - No Purchase made. Shoppers Drug Mart # 2226 - Domano Blvd. - No Purchase made.
Barry Henetiuk Special Provincial Constable Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety and Solicitor General #211 - 1577 - 7th Avenue Prince George, B.C. Ph. 250 612-4168 Fax. 250 612-4130
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
2011-06-03
MINISTRY OF PUBLIC SAFETY AND SOLICITOR GENERAL GAMING POLICY AND ENFORCEMENT BRANCH INVESTIGATIONS AND REGIONAL OPERATIONS BRIEFING NOTE: 201106
Investigations and Regional Operations Division, Gaming Enforcement, has conducted an undercover operation on retailer locations in the Northern Region.
BACKGROUND:
On 2011-06-02 Northern Region Investigators conducted an undercover operation targeting 10 (ten) different lottery retailer locations in Prince George. Four (4) lottery retailer locations sold $1.00 Scratch & Win tickets to the minor undercover Six (6) lottery retailer locations either asked for ID or refused to sell to the minor undercover operator.
DISCUSSION:
The Director, Lotteries, Registration and Certification has been advised of details and will liaise directly with BCLC when appropriate.
RECOMMENDATION:
No media involvement at this time. The investigation is ongoing and no further comment at this lime.
Approved by:
Larry Vander Graaf Executive Director Investigations and Regional Operations Division - GPEB 604-660-0276 (off) (cell) s.17
Prepared by: Robert Chamberlain Regional Director Investigations & Regional Operations, Northern Region 250-612-4131
Page 244 JAG-2012-00350
Page 1 of 2
Report of Findings.doc
Report of Findings.doc
Report of Findings.doc
Here are the four ROF's on the four retailers who sold to Minors contrary to Sec. 89(3) GCA. If you have any questions or need clarification, please advise. i will also be sending you a list of retailers who were compliant. Barry Barry Henetiuk Special Provincial Constable Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety and Solicitor General #211 - 1577 7th Avenue Prince George, B.C. Ph. 250 612-4168 Fax. 250 612-4130
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
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Henetiuk,
From: Sent: To: Cc: Subject: Importance:
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Vander Graaf. Lan)' P SG:EX Friday, June 3, 201110:29 AM Birge, Sue SG:EX Meilleur, Len SG:EX; Chamberlain, Robert D SG:EX; Schalk, Joe SG:EX FW: Briefing Note Decision - 2011 June 03 High
Sue, Please find attached a Briefing Note on this matter. I will give you a phone call ...
Larry Vander Graaf, EKecutlve Director Investigations and Regional Operations Gaming Enforcement Gaming Polley and Enforcement Branch Ministry of Public Safety and Solicitor General
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this email. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e;mail from your system.
From: Chamberlain, Robert D SG:EX Sent: Friday, June 3, 201110:08 AM To: Vander Graaf, Larry P SG:EX Cc: Henetiuk, Barry SG:EX Subject: FW: Briefing Nole - Decision - 2011 June 03
We or you can make any changes necessary. Bob Chamberlain Spedal Provincial Constable Regional Director, Northern Region Gaming Enforcement Investigations and Regional Operations Gaming Polley & Enforcement Branch Ministry of Public Safety & Solicitor General 21l-1S77-7th Avenue Prince George BC V2L3PS 250-612-4131 Fax: 250-612-4130
This message is confidential and Is Inle.nded only for the individual named. It may contain privileged informalion. If you are not the named addressee you should not disseminate. distribute or copy this e-mail. Any unauthorized disclosure Is strictly prohibited. if you receive this .-maliin error, please notify the sender Immediately and delete this a-mail from your system.
From: Heneliuk, Barry SG:EX Sent: Friday, June 3, 2011 10:04 AM To: Chamberlain, Robert 0 SG:EX SUbject: Briefing Note - Decision - 2011 June 03
(
Briefing Note Decision - 201...
2011-06-03
MINISTRY OF PUBLIC SAFETY AND SOLICITOR GENERAL GAMING POLICY AND ENFORCEMENT BRANCH INVESTIGATIONS AND REGIONAL OPERATIONS BRIEFING NOTE: 2011-06
Investigations and Regional Operations Division, Gaming Enforcement, has conducted an undercover operation on retailer locations in the Northern Region.
BACKGROUND:
On 2011-06-02 Northern Region Investigators conducted an undercover operation targeting 10 (ten) different lottery retailer locations in Prince George. Four (4) lottery retailer locations sold $1.00 Scratch & Win tickets to the minor undercover operator. Six (6) lottery retailer locations either asked for ID or refused to sell to the minor undercover operator.
DISCUSSION:
The Director, Lotteries, Registration and Certification has been advised of details and will liaise directly with BCLC when appropriate.
RECOMMENDATION:
No media involvement at this time. The investigation is ongoing and no further comment at this time.
Approved by:
Prepared by:
Larry Vander Graaf Executive Director Investigations and Regional Operations Division - GPEB 604-660-0276 (off) (cell) s.17
Robert Chamberlain Regional Director Investigations & Regional Operations, Northern Region 250-612-4131
Page 248 JAG-2012-00350
Page 1 of 2
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Page 2 of2
Page 249 JAG-2012-00350
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2011-06-03
MINISTRY OF PUBLIC SAFETY AND SOLICITOR G!=NERAL GAMING POLICY AND ENFORCEMENT BRANCH INVESTIGATIONS AND REGIONAL OPERATIONS BRIEFING NOTE: 2011-06
Investigations and Regional Operations Division, Gaming Enforcement, has conducted an undercover operation on retailer locations in the Northern Region,
BACKGROUND:
On 2011-06-02 Northern Region Investigators conducted an undercover operation targeting 10 (ten) different lottery retailer locations in Prince George, Four (4) lottery retailer locations sold $1,00 Scratch & Win tickets to the minor undercover operator. Six (6) lottery retailer locations either asked for 10 or refused to sell to the minor undercover operator.
DISCUSSION:
APPROVED:
Approved by:
Prepared by:
Larry Vander Graaf Executive Director Investigations '!nd Regional Operations 604 660-0276 blh
Robert Chamberlain Regional Director Investigations & Regional Operations, Northern Region 250612-4131
Page 1 of 1
(
Henetiuk, Barry SG:EX
From: Sent:
To:
Cc: SUbject:
Chamberlain, Robert D SG:EX Friday. June 3, 2011 11 :02 AM Henetiuk, Barry SG:EX; Kipplng, Bernadette SG:EX Stevenson, Mike SG:EX RE: Contract/Onsite Manager Registration information
Barry will update and discuss with you. We are thinking the best way to handle this is a MASTER FILE for u/c operation JUNE 2011, then refer each offending location with Independent file numbers, to the MASTER FILE. Aiso we want to add in GOS the names of the NON OFFENDING locations so we also have them In the system. Bob Chamberlain Special Provincial Constable Regional Director, Northern Region Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety & Solicitor General 211-1577-7th Avenue Prince George BC V2L3P5 250-612-4131 Fax: 250:612-4130
This message Is confidential and Is intended only lor the Individual named. It may contain privileged Inlonmatlon. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure Is strictly prohibited. If you receive this e-mail In error, please notify the sender immediately and delete this email from your system.
ee: Chamberlain, Robert D SG:EXi Stevenson, Mike SG:EX Subject: FW: Contract/Onslte Manager Registration Information
Bernadette, Please open a file under the caption of U/C Operation on Lottery Retailers seiling to Minors for June 2011. Also, open individual files on the LR's noted below who sold to the uc operators. All in my name. Thanks. Barry Barry Henetiuk Special Provincial Constable Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety and Solicitor General' #211 - 1577 - 7th Avenue
Prinrp (Tpon::rp_ RI.
y.
This message is confidential and is intended only for the individual named, It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure Is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
Therese, Would you be able to provide the Registration Information for the Contract/Onsite Manager for the follOWing lottery Retailer Businesses in Prince George: Eastway Esso - 3050 Boeing Rd. Canadian Tire Gas Bar - 5000 Domano Blvd. Bon Voyage Gas Grocery & Car Wash -140 4488 Hwy 16 West Jolley Market Foods 4653 Hwy 16 West Any questions, please call. Thanks for your assistance. Barry Barry Henetiuk Special Provincial Constable Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of PuBlic Safety and Solicitor General #211 - 1577 - 7th Avenue Prince George, B.C. Ph. 250612-4168 Fax. 250612-4130
This message is confidential and is intended only for the individual named. It may contain privileged infQrmation. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
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Section 86
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II CLASSIFICATION OF FILES
OFFENCE
D D D D D D D D D D D
CG House Illegal Lottery Internet VGM Other Assault Cheat at Play C.O.C. Counterfeit Fraud G.C.A.
CATEGORY
ILLEGAL GAMING
CLEARED
ChargeCC . Violation Ticket Waming: Written Waming: Verbal Administrative Intelligence .
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* Status:
Assigned To: Bring Forward Date:
Concluded
Occurrence #:
s.15
04-Dec-20 11E3l Other Northern Secured
* File Created:
File#: Form Date:
* Received Date:
Com lainant
ID Tag #:
I Submitted B
ID Tag # Service Provider
* Name
-_
GPEB
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Occurrence Location
Site Location: Site Location Other:
Eastway Esso, Prince George
Occurrence Date/Time:
02-Jun-2011
II
10:00 AM
Occurrence Details
Synopsis:
Under Cover Operation on Lotery Retailers selling to Minors on June 2nd, 2011
Occurrence:
Tobacco and Gaming organized and targeted Eastway Esso in Prince George.
Details:
Prepared and submitted a Report of Findings. BCLC & Registration were going to issue a 45 day site suspension starting July 1st - August 14th, 2011 due to the RT attitude on this infraction. Given the number of discipline infractions and the fact this is the 2nd sale to a minor in less that 11 months a "TERMINATION" order is warranted. Termination letter will bE delivered June 28th, 2011. Our file is now concluded as of June23/2011.
Subjects
Subject Type: Subject Name Address Phone #
Subject of Complaint
Eastway Esso
250-963-
https://intemal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
.
Warned Other Patel, Chandrakant
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s.22 s.22
Page 2 of3
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Counterfeit Details
Police Details
Police Called: Police File #: Badge #: Police Force Name: IRIMS #: Investigating Officer Name: I-Trak #:
.Exhibit Details
* Exhibit Type:
Other Description:
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
Su
Documents
* Type:
* Attach:
* File #:
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42643
Related Occurrences
File #
42654 42643
..
Source Type
Internal Source Other
Occurrence #
42505 41856
Created
23-Jun-2011 07-Jun-2011
Status
Concluded Concluded
File Statistics
Scored By: Category: Offence:
GPEB UALG - Lottery Prod Assault Cheat At Play Code of .Conduct Counterfeit Fraud X G.C.A Loan Sharking Money Laundering Other Theft Threats
Cleared:
Administrative Charge CC Charge GCA X Fines Levied Intelligence Other Restitution Ordered
XTVN
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-24
(
Notified:
Page 3 of3
Yes
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https://intemal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-24
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ithi It
Help
Concluded
* Status:
Assigned To: Bring Forward Date:
Occurrence #:
s.15
20-Dec-2011G Internal Source Northern Secured
* File Created:
File #: Form Date:
* Source Type:
* Region: * Type:
* Received Date:
Com lainant
ID Tag #:
Submitted B
ID Tag # Service Provider
* Name
GPEB
Occurrence Location
Site Location: Site Location Other:
Eastway Esso, PG
Occurrence Date/Time:
02-Jun-2011l!l10:00 AM
Occurrence Details
Synopsis:
POST REGISTRATION-EastWay Esso
.....
Occurrence:
Undercover Operation on Lottery REtailers selling to Minors on June 2nd, 2011.
Details:
Prepared and submitted a Report of Findings. BCLC & Registration were going to issue a 45 day site suspension starting July 1st - August 14th, 2011 due to the RT's attitude on this infraction. Given the number of discipline infractions and thE fact this is the 2nd sale to a minor in less than a 11 month period, a "TERMINATION" order is warranted. Termination letter will be delivered June 28th, 2011.0n Junene 13 at 11:00a.m. Investigator attended Eastway Esso and personally served the owner, PATEL, a copy of violation ticket #AH09360588 for Section 89(3) GCA - Sale of Lottery Ticket to a Minor. The fine is $288.00. Our file is now concluded as of June 23/2011. s.22
.....
Subject Type: Subject Name Address Phone #
https://intemal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-24
Page 2 of3
Warned Subject of Complaint Patel, Chandra kant Eastway Esso
s.22
3050 BOEING ROAD, Prince George, BC, Canada, V2N 2H8 250-9637272
Counterfeit Details
Denomination:
Police Details
Police Called: Police File #: Badge #: Police Force Name: IRIMS #:
899254
I*
r-Exhibit Details - ----..-.-- --.--..-- -.- - -- -- --..-.-.---- -Exhibit Type: Other Description:
*#
of Exhibits:
* Total Value:
$
Su .:P.0rtii!9J>ocumen._t;;..:;s
* Type:
* Attach:
Related Files
* File #:
42643
Related Occurrences
File # 42654 42643
Occurrence #
41866 41856
Source Type
other Other
Created
07-Jun-2011 07-Jun-2011
Status
Concluded Concluded
File Statistics
Scored By: Category: Offence:
GPEB POST-REG - Lottery Prod Assault Cheat At Play Code of Conduct Cou nterfeit Fraud X G.C.A Loan Sharking Money Laundering other Theft
Cleared:
X Administrative Charge CC Charge GCA Fines Levied Intelligence other Restitution Ordered TVN Unfounded Warning - WrittenjVerbal
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-24
Page 3 of3
Threats
Complainant Notified:
Yes
[cancel]
z:::::;;:
https://intemal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
2011-06-24
(
COLUMBIA
(
Print and Oose
Page 1 of3
BRITISH
[ cancel)
Kno
,thin It Help I)
Eastway Esso
...
Reason:
GO!
...
*
Name Type:
Name:
Legal Name
Eastway Esso
Addresses
...
* Effective Date: Unit: * Street:
r
* City:
* Province/State:
British Columbia
* Country:
Canada
* Postal/Zip Code:
Address Type
I Physical
Effective Date
21-Sep-2007
Address
3050 BOEING ROAD, Prince George, BC, Canada, V2N 2H8
Phone Type:
Country Code
Area Code:
Phone Number:
Ext.:
Select
250 250
963-7272 963-7273
Other Information
...
*
Details:
Page 269 JAG-2012-00350
Other Type:
https://intemal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-24
Page 2 of3
Details
----,
L&G Override Risk: Incorp. Date: L&G Red Stop:
No
r-:-I
Identification
Identific:tion T;pe:
Identification Number:
Issued By:
LR BCLC Parent BE #
11722
L_
Revenue
Payment Override: Revenue Sharing Payments Program:
(if HLG, please list Casinos) (if CGC, please list Bingo Halls)
Pa ments Program
Cheque HLG CGC
DAC
Horseman's Purse
Casino/Hall:
Name:
L--
No
Apl!lications .-File:
and Reports Status: Application Dates: Report Type: Report Status: Due Date:
Licence #:
Subject Type:
Subject of Complaint Subject of Complaint Page 270 JAG-2012-00350
27254
27337 33480
33094
https://intema1.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-24
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[ 41856 41866 L42505 42643 42654 42654 Concluded Concluded Concluded Subject of Complaint Subject of Complaint Subject of Complaint
Page 3 of3
----Subject Type:
Subject of Complaint Subject of Complaint Subject of Complaint Other
File #:
18382 22259 24150 40820
Status:
Concluded Concluded Concluded Concluded
--------
Audits
I Audit #:
r
Comments
Type:
Status:
Date:
------
, Comments:
Nov 5 & 30, 07 Retailer Failed to Follow Validation Procedures. Dec 9/07 Warning Letter issued. Feb 18/08 retailer failed to follow proper validation procedures. Retailer then issued a suspension for 14 days - commencing April 17/08 to the end of gaming day on April 30/08. During suspension Retailer is required to get re-trained as a lottery retailer. Signed suspension letter scheduled to be hand delivered to the LOA signatory, on or after April 8/08. 2nd violation s.22 within the 11 month period was going to receive a 45 day suspension starting July 1st - August 14th, 2011 but given the number of discipline infractions a TERMINATION order is warranted. Termination letter will be delivered June 28th, 2011.
(cancel)
https://intemal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-24
(
COLUMBIA
111< B... PI."" Oil urd,
(
'--
Page 1 of3
BRITISH
(cancel)
ithin it
Reason:
BCLC warning letter
Name
.....
Middle: s.22 Middle:
First Name:
Chandrakant
Last Name:
Patel
Alias
.....
Name Type:
Name:
Alias
s.22
,----
Addresses
.....
* Effective Date: * Country:
Canada
Unit:
* Street:
* Province/State:
British Columbia
* Postal/Zip Code:
Address Type
Business Physical
Effective Date
13-Sep-2010 26-May-2011
Address
3050 Boeing Road, Prince George, BC, Canada, V2N 2H8
s.22
Phone Information
.....
Country Code
Phone Type:
Area Code:
Phone Number:
Ext.:
Select
250-963-7272
s.22
https://intema1.gaming.gov.bc.ca/gbc-int/oi/lndividualProfile.do
2011-06-23
(Other 250-963-7272
Page 2 of3
Other Information
Other Type:
Details:
Details
Gender:
Male
Maritial Status:
Deceased:
Place of Birth:
Mombasa Kenya
Citizenship:
l
Identification
Identification Type:
Identification Number:
Issued By:
S.I.N.
Personal Registration File # Driver Licence
s.22
Alberta
..
File #
GWREG-158011 GWREG-187891
_
Employer
605085 BC Ltd 605085 BC Ltd
ID Tag #
45066 45066
Status
Superceded Approved
Effective
08-Apr-2008 to 06-Jun-2011 27-May-2011 to 06-Jun-2014
Categories
LR BCLC Signatory LR BCLC Signatory, LR Retail Store Mgr
File #:
33480 42654
Status:
Concluded Assigned
Subject Type:
Subject of Complaint Warned
httos://internal. gaming.gov.bc.calgbc-int/oi/lndividualProfile.do
2011-06-23
(
Comments
Comments:
Page 3 of3
Dec.l0/08 BCLC Section 86 report. Eastway Esso lottery retail suspended for 28 days. Owner of store and sold lottery tickets to minor. TVN issued. 2nd violation with a 45 day site suspension starting July 1st - August 14th, 2011
cancel)
httos://internal.gaming.gov.be.calgbc-int/oi/lndividualProfile.do
2011-06-23
(
Print and Close
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Kr
yourliml
thit It
Help
I
*
Alerts
Reason:
....
Name
First Name: Middle: s.22 Middle:
....
*
Last Name:
Alias
Name Type:
....
*
Name:
Addresses
* Address Type:
* City:
* Province/State:
British Columbia
Unit:
* Street:
* Postal/Zip Code:
Address Type
Effective Date
Address
Phone Information
....
Country Code
Phone Type:
Area Code:
Phone Number:
Ext.:
Select
Home Phone
s.22
Other Information
Other Type:
Details:
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06'-23
Page 2 of2
Details
Gender:
..............
_..... ..
,
, ....
Place of Birth:
Citizenship:
Identification
Identification Type:
Identification Number:
Issued By:
Ap Iications.
File # ID Tag # Employer Status Effective Categories
Subject Type:
Other
41866
42654
(Cancel)
Page 276 JAG-2012-00350
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2011-06-23
BRITISH COlJ:MKlA
1lr.l: 1\Gt Moo" Urth
.....
s.22
t;;:
Last name: PATEL
File#:
42654
General Secure Cellular telephone: Gender: Male Female Postal Code Postal Code Alert: Green Yellow Red
[8]
0
[8]
Residential telephone:
City
s.22
Mailing address: (if different than above) Unit, Street, and/or PO Box City
Classification:
Barred I Prohibited
Charged
Other
Subject of Complaint
Victim
Warned
0 0 Witness 0
Comments and/or lottery compliance event screen entry: Owner of Eastway Esso, business who sold lottery to a minor. Issued with a violation ticket pursuant to Sec. 89 (3) GCA.
File#:
s.22
Date of birth: (dd-mmm-yyyy) Driver's licence #:
s.22
Business I org name: Residential telephone:
0'' ' 0/
s.22
42654
Vehicle: General Secure Cellular telephone: Gender: Male Female Alert: Green
c
[8]
0
s.22
"
\
Charged
/
0
Yellow Red
Classification:
Barred I Prohibited
Other
IRI
Subject of Complaint
Victim
Warned
I
0 0 Witness 0
Chamberlain, Robert D SG:EX Wednesday, June 29, 2011 2:31 PM Meilleur, Len SG:EX Suspended Retailers
Len: Mike Stevenson of our office attended the four locations now serving suspensions in Prince George. This includes the ESSO who have their contract terminated. There is no sign of any lottery products being sold. No signage left at the ESSO. One location had a sign stating lottery products are not being sold due to BCLC action beyond our control.
Bob Chamberlain Special Provincial Constable Regional Director, Northern Region Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety & Solicitor General 211-1577-7th Avenue Prince George BC V2L3P5 250-612-4131 Fax: 250-612-4130
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
Bernadette SG:Ei
From: Sent: To: Cc: Subject:
Chamberlain, Robert D SG:EX Saturday, June 25, 2011 10:53 AM Henetiuk, Barry SG:EX; Stevenson, Mike SG:EX Kipping, Bernadette SG:EX East Way Esso
I had a call from Len he advised BCLC is cancelling their contract with this location. BCLC matrix states that a second violation selling to minors means a contract cancellation. Hence the 45 days suspension by Registration will no longer be invoked and Len is writing a letter to the Company advising them of that.
Bob Chamberlain Special Provincial Constable Regional Director, Northern Region Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety & Solicitor General 211-1577-7th Avenue Prince George BC V2L3P5 250-612-4131 Fax: 250-612-4130
This message is Confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
From: Mulcahy, William SG:EX Sent: Saturday, June 25, 2011 1: 10:58 PM To: Chamberlain, Robert 0 SG:EX Subject: Re: Eastway ESSe Prince George Auto forwarded by a Rule
Thanks From: Chamberlain, Robert D SG:EX Sent: Saturday, June 25, 2011 12:57 PM To: Vander Graaf, Larry P SG:EX; Schalk, Joe SG:EX; Mulcahy, William SG:EX Subject: Eastway ESSO Prince George This retailer was in our recent u/c minor operation. This wasthe sites second violation selling to a minor in past year. Tickets were issued on both occasions. Registration suspended them for 45 days on our recent operation. I was advised this date that BCLC's matrix calls for BCLC to cancel their operations agreement if there are two offences for selling to minors. BCLC has now cancelled this retailers agreement to sell lottery products. Registration is now writing another letter to the retailer stating that due to the fact their operations agreement with BCLC has been terminated the suspension is no longer in effect. Thought this information would be important for you to be aware of.
Bob Chamberlain Special Provincial Constable Regional Director, Northern Region Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety & Solicitor General 211-1577-7th Avenue Prince George BC V2L3P5 250-612-4131 Fax: 250-612-4130
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
Chamberlain, Robert D SG:EX Monday, June 27, 2011 8:29 AM Kipping, Bernadette SG:EX FW: Eastway ESSO Prince George
From: Vander Graaf, Larry P SG:EX Sent: Monday, June 27,2011 8:29:17 AM To: Chamberlain, Robert D SG:EX; Schalk, Joe SG:EX; Mulcahy, William SG:EX Subject: Re: Eastway ESSO Prince George Auto forwarded by a Rule
Thanks.
From: Chamberlain, Robert D SG:EX Sent: Saturday, June 25, 2011 12:57 PM To: Vander Graaf, Larry P SG:EX; Schalk, Joe SG:EX; Mulcahy, William SG:EX Subject: Eastway ESSO Prince George
This retailer was in our recent u/c minor operation. This was the sites second violation selling to a minor in past year. Tickets were issued on both occasions. Registration suspended them for 4S days on our recent operation. I was advised this date that BCLC's matrix calls for BCLC to cancel their operations agreement ifthere are two offences for selling to minors. BCLC has now cancelled this retailers agreement to sell lottery products. Registration is now writing another letter to the retailer stating that due to the fact their operations agreement with BCLC has been terminated the suspension is no longer in effect. Thought this information would be important for you to be aware of.
Bob Chamberlain Special Provincial Constable Regional Director, NorthernRegion Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety & Solicitor General 211-1577-7th Avenue Prince George BC V2L3P5 250-612-4131 Fax: 250-612-4130
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribl.Jte or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
ti>ele
Case: 00899254 Case Information: Case Owner: Gordon Board Case Number: 00899254 Legacy System 10: Parent Case: Status: Closed Date/Time Assigned to Investigator: 15/06/20113:53:00 PM Date/Time Player Contacted: Occurred On Date/Time: 02/06/2011 4:16:00 PM Occurred To Date/Time:, Dispatch Notes: R/T employee sold as & W ticket a minor during a GPEB undercover operation on June 2,11. Contact Information: Contact Name: Chandrakant Patel Middle Name: s.22 Common First Name: s.22 DOB:
s.22
Priority: Medium Case Origin: Phone Case Record Type: Lottery Investigations
Person Type: Account Name: Eastway Esso Address Information: 3050 BOEING ROAD PRINCE GEORGE, BC, V2N 2H8 Description Information: Site Location Information: Account Name: Eastway Esso Agreement #: 23690 Product Information: Gaming Channel: Lottery Ticket CNTRL #: Book#: Investigative Narrative: L1NVCategory: Retailer Improprieties
Address Information:
10f7
tDele
L1NV Sub-Category: Outcome Category: L1NV Notes: . REPORTED:
11-06-15 - Security received the notification fax from GPEB regarding the issuance of suspension decision letter to retailer location for selling lottery tickets to minor and details as below: Selling To Minors Substantiated
Dear Gord:
Please be advised that this office recently received Reports of Findings (ROF) from our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the information which has resulted in the following action:
1.
605085 BC Ltd. Eastway Esso, BE#11722 - 45 day site suspension. (July 1st - August 14, 2011).
File #42654 - Chandra kant (Pat) PATEL is the Owner/Contract Manager for BClC Retailer # 2276, BClC lOA #23690 - Eastway Esso located at 3050 Boeing Rd., Prince George, BC. On 2011JUN 02 @ 1616 hours, a
s.22
and win lottery ticket for $1.00 to the minor. PATEL charged Section 89(3) GCA Voluntary fine of $288.00. This is PATEL's second charge for same offence in past 12 months.
The service provider suspensions resulting from a breach of conditions are in keeping with the violation terms as set out in your Progressive Discipline Directive. The decision letters will be sent out by courier to the service providers, attention of the Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safekeeping of products during this period of registration suspension.
20f7
NWu
- 11-06-18 - Background on the Eastway Esso revealed the following progressive discipline action have been conducted by
BCLC:
1. April
2. December 2009 - 28 day suspension 3. October 2010 - GPEB fined location for selling to a minor and BCLC delivered a "notification
letter' detailing if there were any further violation in 12 months from July 20,2010 his LOA may be suspended or terminate
4. June 2, 2011- GPEB conducted an undercover operation and an employee at this location
sold as & W ticket to a minor. GPEB issued Gaming Control Act violation ticket to the R/T and were going to suspend his gaming registration for 45 days due to his attitude on.this infraction. Given the number of discipline infractions and the fact this is the 2
nd
11 months a 'termination' order is warranted - 11-06-18 - A draft 'termination letter' was sent to Sales (Garth PIEPER & Tom MARYSCHAK)
that will be delivered to Sales in order that termination letter can be delivered to the LOA signatory, Chandra kant (Pat) PATEL at Eastway Esso. SUI- Sec 86 to GPEB / update to Sr. Executive / completion of the termination D.O. 11-06-28
t+>ele
a) Sec 86 sent to GPEB b) Sr. Executive, Public Affairs and Legal informed of the termination
- 11-06-23 - The original 'termination letter' was given to RSM Tom MARYSHAK to have Sales
serve on the R/T location to completed the termination of their account.
- 11-06-23 - A copy of the attached 'termination letter' was sent to Sales (Garth PIEPER & Tom
MARYSCHAK) that will be delivered to Sales in order that termination letter can be delivered to the LOA signatory, Chandrakant (Pat) PATEL at Eastway Esso, as well as a copy to GPEB Registration and Kamloops RNM (copy for Agr file and add NOTES to PROD). - No further action is required.
CONCLUDED HERE:
Police Information: Police File #: GPE Information: Section 86 Status: GPEB Notified GPE File #: 42654 Additional Information: Language Line: Exhibit: PPOAmount: Location: PPO Pick Up Date/Time: Interview 4of7 GPE Region: GPEB - Northern Region GpE Email: securityinforeq@bclc.com
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Description Information: Subject: GPEB Suspension Letter - Eastway Esso - Selling Lottery Tickets to Minors Description: Web Information: Date/Time Opened: 15/06/20113:59:03 PM Contact Roles: Name: Garth Pieper Title: Sr Sales Manager Provincial Role: BCLC Internal Account Location: BCLC- Vancouver Email: gpieper@bclc.com Phone: Date/Time Closed: 24/06/201110:03:51 AM
Fax:
Mobile: Description:
s.17
Name: Tom Maryschak Title: Regional Sales Manager Role: BCLC Internal Account Location: BCLC - Va ncouver Email: tmaryschak@bclc.com Phone:
Fax:
Mobile: Description:
Task: 1
Due Date: 23/06/2011 Assigned To: Amy L Byrne Last Modified Date/Time: 23/06/2011
50f7
Comments: A notification has been sent to GPE. Information sent to GPE was; Case # Subject Description Submitted date
Subject: Possible Progressive Discipline Action Required Task: 1 Due Date: 21/06/2011 Assigned To: Gordon Board Last Modified Date/Time: 24/06/2011 Comments: Deliver letter to Sales- Tom Maryschak. There is a Customer Support case that might need to result in progressive discipline action. Please review the case associated with this task and take appropriate action. If Progressive Discipline is required you must create a PD record.
Progressive Discipline:
Related Content: SF 899254 - Eastway Esso - SIGNED termination letter - June 28, 11 Last Modified: 21/06/2011
60f7
7of7
Chamberlain, Robert D SG:EX Friday, June 24, 2011 8: 17 AM Kipping, Bernadette SG:EX FW: Eastway Esso - Agr 23690 - Prince George - SIGNED termination letter - June 28, 11 - Case: 899254 SF 899254 - Eastway Esso - SIGNED termination letter - June 28, 11.pdf
From: Mulcahy, William SG:EX Sent: Friday, June 24,2011 8:16:58 AM To: Litke, Larry SG:EX; Chamberlain, Robert D SG:EX Subject: FW: Eastway Esso - Agr 23690 - Prince George - SIGNED termination letter - June 28, 11 - Case: 899254 Auto forwarded by a Rule
William. Mulcahy@gov.bc.ca
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
From: Gordon Board [mailto:GBOARD@BCLC.com] Sent: Thursday, June 23, 2011 3:59 PM To: Garth Pieper; Tom Maryschak; Mickelson, Alain SG:EX; Meilleur, Len SG:EX; Mulcahy, William SG:EX; Kraan, Karen SG:EX; RNM ' Cc: Evonne Tang; Nicole Wu; ALL- Sales Administration Subject: Eastway Esso - Agr 23690 - Prince George - SIGNED termination letter - June 28, 11 - Case: 899254
Hi, The attached 'termination letter' will be served on this location on June 28 and all lottery products and equipment removed.
Thanks, Gord
Gordon Board
Manager, Lottery Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 6042283009 C
s.17
gboard@bclc.com bclc.com
Nicole: Please print on letterhead with an envelope so I can sign same and deliver it to Sales to execute the termination on June 28 th
Thanks, Gord
Gordon Board
Manager, Lottery Security Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 6042283009 C gboard@bclc.com bclc.com
s.17
This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email.
-------...-(( '---------(
June 28, 2011 Mr.C,handrakant (Pat) Patel Eastway Esso I 605085 BC Ltd 3050 Boeihg Road PrInce George, Be V2N 2H8
playing it right
Dear Chandrakant, Re: Termination of lottery Operations Agreement (lOA) 23690 - Security file: 899254 British Columbia Lottery Corporation ("BelCH or the "Corporation"), by this letter, terminates the Lottery Operations Agreement (the between the CorporatIon and Chandrakant (pat) Patel (the "Retailer") for operational services at Eastway Esso, located at 3050 Boeing Road in PrinCe George, BC V2N 2H8 the termination without notice provision in the LOA. BCLC currently has contracts with apprOXimately 4,000 lottery retailers 1hroughout the Province of British Columbia. ihe retailing of IqtteryJickets 'claiming of prizes at these retail, outlets is fundamentally Qeperident upOn the the Corporation's lotlerygames and its retailers. The Corporation's decision to terminate thisagreemeht was regarding ,unacceptable retailer,practices and conduct which is in breach of the LOA, From the LOA, the relevant covenants made by the Retailer to the Corporation are as follows: OPERATIONS The Retailer covenants and agrees:
T 604.215.0649 F 604.225.6424
I cetm
k) to provide services in accordance with this Agreement and Schedule "N, the applicable rules and regulations of the Corporation and of ILe, Instructions, Directives and Operating Manuals of the Corporation, as amended from time to time;
6.
BUSINESS PRACTICES The R.etailer 90venants and agrees: h) not to engage in conduct that, in the' sole discretion of the Corporation, is contrary to the public interest or harmful to the integrity or reputation of the lotteries;
playing it right
Be
V5M 0A6
8.
TERMINATION Either party may terminate this Agreement by giving seven days notice ,in writing to the other party;
T 604.215.0649 F 604.225.6424 t Ie m
9.
The C,orporation may terminate this Agreement without notice upon the happening of any ofthe following events, namely: (a) if the Retailer, or any employee of the Retailer,is in breach of any of the covenants contained herein, or of the applicable rules and regulations of the Corpor-ationor of ILC, Instructions, Directives or Operating Manuals of the' Corporation,as amended from time to time:" . (c) if the Retailer, or any employee of the Retailer designated pursuant t03 (9), is chargedorconvicted ofa crime; .
Basedonthe breaches of its covenants, some ofwhich are reproduced above, the Corporation is exercising its right to terminate the LOA withoutnotice as provided in Clause 9 of the LOA. By virtue 9f this termination, any and all rights of the Retailer are forfeited. This letter is written notice of immediate termination of the Lottery Operations Agreement between British Columbia Lottery Corporation and Eastway Esso, Chanqrakant (Pat) Patel effective this date of June 28, 2011. The Corporation reserves any and all of its rights at law, .in or pursuaf,lt to the LOA and any other agreement, including, without limitation, its rights of termination in respect of any events of default which may have occurred under the LoA or any other agreements. Nothing contained herein or in any other letter or correspondence shall be deemed to be an admission or waiver ofany of the Corporation's rights of any kind. including, without limitation, those under the LOA.
2
Page 292 JAG-2012-00350
By copy of this letter, I am informing the Corporation's Sales Division and Gaming Policy & Enforcement Branch (GPEB) of this circumstance.
iL
playing it right
Manager, Lottery Security c.c. "Garth Pieper, Director, Lottery Sales - Lottery Agreement file: 23690 - GPEB Registration
T 604.215.0649 r 604.225.6424
bc/(:,com
3
Page 293 JAG-2012-00350
SecuritylnfoReq [Securitylnforeq@BCLC.com] Thursday, June 23, 2011 9:56 AM GPEB 86 Reporting Northern GPEB:EX Lotterylnv BCLC GPE Section 86 Report Notification - Case # 00899254 ref:00D8bj6y.500CEqbMB:ref
Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 15/06/2011 Category: Retailer Improprieties Sub Category: Selling To Minors Contact: Eastway Esso MiddleName: 3050 BOEING ROAD PRINCE GEORGE, BC V2N 2H8 Canada PRINCE GEORGE 250-963-7272 Person: Chandrakant Patel Site Location: Eastway Esso 3050 BOEING ROAD, PRINCE GEORGE, BC, V2N 2H8, Canada 250-963-7272 CASE DETAILS Case #: 00899254 Subject: PEB Suspension Letter - Eastway Esso - Selling Lottery Tickets to Minors Description: NOTES: REPORTED: 11-06-15 - Security received the notification fax from GPEB
Page 294 JAG-2012-00350
regardin '3 issuance of suspension decisio 'ter to retailer 10Ldtion for selling lottery tickets to mino,-and details as below:
Dear Gord: Please be advised that this office recently received Reports of Findings (ROF) from our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the information which has resulted in the following action: 1. 605085 BC Ltd. Eastway Esso, BE#11722 - 45 day site suspension. (July 1st - August 14, 2011). Second violation reported to this office.
File #42654 - Chandrakant (Pat) PATEL is the Owner/Contract Manager for BCLC Retailer # 2276, BCLC LOA #23690 - Eastway Esso located at 3050 Boeing Rd., Prince George, BC. On 2011JUN 02 @ 1616 hours, a s.22 employee lottery retailer sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. PATEL charged Section 89(3) GCA Voluntary fine of $288.00. This is PATEL's second charge for same offence in past 12 months.
The service provider suspensions resulting from a breach of conditions are in keeping with the violation terms as set out in your Progressive Discipline Directive. The decision letters will be sent out by courier to the service providers, attention of the Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safe-keeping of products during this period of registration suspension. Yours sincerely, Leonard J. Meilleur Director/Deputy Registrar Lotteries Registration
ACTIONS TAKEN BY BCLC SECURITY: - 11-06-15 - File opened. NWu - 11-06-18 - Background on the Eastway Esso revealed the following progressive discipline action have been conducted by BCLC: 1. April 2008 - 2 weeks suspension 2. December 2009 - 28 day suspension 3. October 2010 - GPEB fined location for selling to a minor and BCLC delivered a "notification letter' detailing if there were any further violation in 12 months from July 20, 2010 his LOA may be suspended or terminate 4. June 2, 2011- GPEB conducted an undercover operation and an employee at this location sold a S & W ticket to a minor. GPEB issued Gaming Control Act violation ticket to the R/T and were going to suspend his gaming registration for 45 days due to his attitude on this infraction. Given the number of discipline
?
infraction! - d the fact this is the 2 sale to a 11 months a 'termination' order is warranted
nd
- 11-06-18 - A draft 'termination letter' was sent to Sales (Garth PIEPER & Tom MARYSCHAK) that will be delivered to Sales in order that termination letter can be delivered to the LOA signatory, Chandrakant (Pat) PATEL at Eastway Esso. SUI- Sec 86 to GPEB / update to Sr. Executive / completion of the termination 0.0.11-06-28
Submitted by (BCLC Employee): Nicole Wu Submitted on: 23/06/2011 Submitted to: GPEB - Northern Region Office ref:00D8bj6y.500CEqbMB:ref
This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email.
,Iinistry of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
COLUMBIA
The Best Place on Earth
RE: Eastway Esso - Selling Lottery to Minors Prince George, BC 11-06-08
BRITISH
INVESTIGATIONAL LOG:
INV 42654
On 11-06-08 a BC OnLine check was conducted and 605085 BC LTD. shows the business as Eastway Esso located at 3050 Boeing Road in Prince George. Chandrakant PATEL and are listed as Debtors. s.22
RL. Henetiuk
11-06-13 On 11-06-13 the investigator met with the Regional Director and discussed the s.22 circumstances ofthis file. The LR seller,
s.22
A decision was made to issue the business a violation ticket as this is the second violation at this business within twelve s.22 months. No enforcement action will be taken on
s.22
On 11-06-13 at 1100 hrs., the investigator attended to Eastway Esso and personally served the owner, PATEL on behalf of 605085 BC LTD. , a copy of violation ticket s.22 #AH09360588 for Section 89(3) GCA - Sale of lottery ticket to a minor.
s.22
GOS Data form completed. Ticket forwarded to Al GIESBRECT in our Victoria office for delivery and processing at ICBC. ROF prepared and forwarded to Len MEILLEUR, Director, Lotteries Registration. The lottery ticket which was purchased and the Lottery Enforcement Investigational form completed by the operator was made subject of the exhibit report. No further action required on this file which will be as hereunder noted. CONCLUDED HERE:
6:/
( _5inistry of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
BRITISH COLUMBIA
The Best Place on Earth
RE: Eastway Esso - Selling Lottery to Minors Prince George, BC
INVESTIGATIONAL LOG:
INV 42654
2011-06-06 Internal checks were conducted and identified GAMW s.22 Chandrakant(Pat) s.22 PATEL as the Owner & Contract Manager(LOA #23690) of s.22 BCLC Retailer # 2276 - Eastway Esso located at 3050 Boeing Rd. Prince George, BC. On 2011 JUN 07 @ 1025 hours, I attended the store and interviewed the owner/contract manager, Pat PATEL and the store manager, who were informed of the s.22 sale oflottery products to the minor. The offending employee was identified as s.22
s.22 s.22 was BCLC trained was s.22 tested shortly after s.22 was hired. s.22 provided a copy ofthe BCLC Test which s.22 completed. They were concerned about this incident and stated management continually stress to their employees to id minors for tobacco and lottery products. As it is part of their BCLC training, there is no written policy but they know anyone who appears to be under the age of25, to double check and ask for ID. The surveillance video to confirm the transaction was not done as it is only retained for four working days. Both PATEL and s.22 were cooperative with the investigator. s.22 PATEL advised the business is a BC Ltd. Co. #605085 dba Eastway Esso.
re -
s.22
He was questioned in regards to the outstanding fine and he stated he thought he had paid it but would check into the matter. He was advised at the conclusion of my investigation, I would be forwarding a report to our Registration Division.
s.22 On 2011 JUN 07, I met with and the store s.22 manager. s.22 has no history of selling either tobacco or lottery to minors. s.22 does not recall the transaction so s.22 cannot say what s.22 was thinking at the time other than if she looked young s.22 would have asked her for ID as that is s.22 normal practice. s.22 acknowledged s.22 understanding about selling to minors and confirmed that management regularly reminds staff s.22 assured me this would not happen again. s.22 was advised of the possible consequences of selling to minors. s.22
B.L. Henetiuk
Date: 11-06-14
(_ 4inistry of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV 42654
RE: Eastway Esso - Selling Lottery to Minors Prince George, BC 11-06-02 File opened. Commenced Investigation.
INCIDENT SYNOPSIS: On 2011JUN 02, Northern Region Investigation Division entered into an investigation to determine if targeted lottery retailers were selling lottery products to minors under the age of 19, contrary to the Gaming Control Act, Section 89(3) - sale of lottery tickets to a minor. This was a coordinated investigation with Northern Health Tobacco Enforcement Officer whose interest was to determine if retailers were violating the Tobacco Control Act by selling tobacco to a minor. GAMING ENFORCEMENT ACTION:
11-06-02
On 2011-06-02 the investigator met with Northern Health Tobacco Enforcement Officer, Dale GIRLING at his office and discussed the approach of this joint investigation. A Northern Health vehicle was utilized. Two seventeen year olds - one male and female, under contract with Northern Health were the minor purchasers for this investigation. At 1605 hrs. the investigator along with the two operators attended to the Mohawk on 1st and they observed me purchase a $1.00 Wild Cherry S & W ticket. The investigation commenced and Dale GIRLING gave direction as to which retailer would be approached and which purchaser would attempt to make a specific purchase -lottery or tobacco. The investigation was conducted at 10 locations in Prince George, B.C. and 4 ofthese retailers illegally sold lottery products' scratch tickets' ,to the minor. On 201IJUN 02 @ 1604 hours, one of the lottery retailers who did illegally sell lottery products to the minor was Eastway Esso located at 3050 Boeing Rd., Prince George, BC. The employee sold a" Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. The investigator took possession of the ticket as well as the Lottery Enforcement investigational form completed by the operator.
B.L. Henetiuk
Date: 11-06-14
( --
Mimstry of Public Safety & Solicitor Gene .tl Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
DATED: 2011 JUN 13
CONFIDENTIAL This document is the property of the Investigations and Regional Operations Division, Gaming Enforcement. It is confidential and shall not be disclosed or divulged, in whole or in part, without prior consent of the writer. Chandrakant(Pat) Kanubhai PATEL - Post Registration Investigation s.22 DOB: GAMW# s.22 3050 Boeing Rd. Prince George, B.C. V2N 2H8 Phone Contact 250963-7272 GPEB File # INV 42654 BACKGROUND: PATEL is the Owner/Contract Manager for BCLC Retailer # 2276, BCLC LOA #23690 - Eastway Esso located at 3050 Boeing Rd., Prince George, BC. On 2011JUN 02, Northern Region Investigation Division entered into an investigation to determine if targeted lottery retailers were selling lottery products to minors under the age of 19, contrary to the Gaming Control Act, Section 89(3) - sale of lottery tickets to a minor. This was a coordinated investigation with Northern Health Tobacco Enforcement Officer, whose interest was to determine if retailers were violating the Tobacco Control Act by selling tobacco to a minor. SCOPE OF EXAMINATION AND FINDINGS IN GENERAL: Internal checks show PATEL and Eastway Esso were subject of a similar investigation on 2010-07-20 in which PATEL himself sold to a minor. He was subsequently issued with a violation ticket for Section 89(3) GCA sale of lottery tickets to a minor. Further checks on 11-06-03 determined PATEL did not pay his $288.00 fine for the violation ticket.
Mlm;try of Public Safety & Solicitor Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
On 2011JUN 02, the investigation was conducted at 10 locations in Prince George, B.C. and 4 of these retailers illegally sold lottery products to the minor. On 2011 JUN 02 @ 1604 hours, one of the lottery retailers who did illegally sell lottery products to the minor was the Eastway Esso located at 3050 Boeing Rd. Prince George, BC. The employee sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. On 2011 JUN 07 @ 1025 hours, I attended the store and interviewed the s.22 owner/contract manager, Pat PATEL and the store manager, who were informed of the sale of lottery products to the minor. The s.22 offending employee was identified as
s.22 s.22 was BCLC trained was re - tested s.22 shortly after s.22 was hired. provided a copy of the BCLC Test which s.22 completed. They were concerned about this incident and stated management continually stress to their employees to id minors for tobacco and lottery products. As it is part of their BCLC training, there is no written policy but they know anyone who appears to be under the age of 25, to double check and ask for ID. The surveillance video to confirm the transaction was not done as it is only retained for four working days. Both PATEL and s.22 were cooperative with the investigator. PATEL advised the business is a BC Ltd. Co. #605085 dba Eastway Esso. s.22
He was questioned in regards to the outstanding fine and he stated he thought he had paid it but would check into the matter.
s.22
s.22 s.22
and the
does not recall the transaction so s.21 cannot say what s.22 was thinking at the time other than if she looked young s.22 would have asked her for ID as that is s.22 normal practice. s.22 acknowledged s.22 understanding about selling to minors and confirmed that management regularly reminds staff. s.22 assured me this would not happen again. was advised of the possible s.22 consequences of selling to minors.
(Mhustry of Public Safety & Solicitor Gerl",:;l Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
On 11-06-08 a BC Online check was conducted and 605085 BC LTD. shows the business as Eastway Esso located at 3050 Boeing Road in Prince s.22 George. Chandrakant PATEL and are listed as Debtors. On 11-06-13 the investigator met with the Regional Director and discussed the circumstances. A decision was made to issue the business a violation ticket as this is the second violation at this business within twelve months. On 11-06-13 at 1100 hrs., the investigator attended to Eastway Esso and personally served the owner, PATEL on behalf of 605085 BC LTD. , a copy of violation ticket #AH09360588 for Section 89(3) GCA - Sale of lottery s.22 ticket to a minor.
s.22
Approved by:
B. L. Renetiuk Investigator Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement
Bob Chamberlain Regional Director, Northern Region Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement
EXHIBIT REPORT
GAMING POLICY & ENFORCEMENT BRANCH NORTHERN REGION
CAPTION: Eastway Esso - Sec. 89(3) GCA - Sell Lottery to Minors DATE SEIZED: 11-06-02 EXHIBITS SEIZED BY: B.L. Henetiuk LOCATION OF SEIZURE: Eastway Esso - 3050 Boeing Rd. Prince George, BC
CONSECUTIVE ITEM #
l. 2.
One Wild Cherry - $1 - S & W Ticket One Lottery Enforcement Investigation Form completed by u/co.
CERTIFIED CORRECT
B.L. Heneliuk
Date11-06-02
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I HEREBY ACKNOWlEDGE RECEIPT OF A COPY OF THIS
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the defendant being a corporation, but not being a municipal corporation, by delivering it to a director, or to a manager, secretary or other executive officer of the corporation or of a branch of it or on the attorney of an extra-provincial company,
namely: Dated:
OFFICER'S
Pages 306 through 314 redacted for the following reasons: ---------------------------s.22
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Personal information provided to British Columbia Lottery Corporation (BCLC) will be used for the purposes of: a. BCLC's operation of its retailer lottery network and any related matters;
b. communication between BCLC and its retailers and their staff on lottery or other gaming matters; c. processing prize claims;
d. assisting BCLC and/or the provincial government with any aspect or operation of any existing or future responsible play programs, policies, measures or initiatives; and e. helping BCLC plan future lottery operations.
The authority for obtaining this information is found in Section 26 (c) of the Freedom of Information and Protection of Privacy Act (BC) and the Gaming Control Act (BC). Questions regarding the collection of personal information may be directed to BCLC's FOI Coordinator, at 74 West Seymour Street, Kamloops, B.C., V2C 1E2, Telephone 1-250-828-5500. SALES REPRESENTATIVESITRAINERS USE ONLY: SRlTrainer Name: Training Date: Training City:. _ _ _
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004027-22
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To:
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Chamberlain, Robert Q SG:EX Friday, June 3, 2011 11 :02 AM Henetiuk, Barry SG:EX; Kipping, Bernadette SG:EX Stevenson, Mike SG:EX RE: Contract/Onsite Manager Registration Information
Barry will update and discuss with you. We are thinking the best way to handle this is a MASTER FILE for u/c operation JUNE 2011, then refer each offending location with independent file numbers, to the MASTER FILE. Also we want to add in GOS the names of the NON OFFENDING locations so we also have them in the system.
Bob Chamberlain Special Provincial Constable Regional Director, Northern Region Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety & Solicitor General 211-1577-7th Avenue Prince George BC V2L3P5
Bernadette, Please opena file under the caption of U/C Operation on Lottery Retailers selling to Minors for June 2011. Also, open individual files on the LR's noted below who sold to the uc operators. All in my name. Thanks. Barry Barry Henetiuk Special Provincial Constable Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety and SoliCitor General #211 - 1577 - 7th Avenue Prince George, B.C. Ph. 250612-4168 Fax. 250612-4130
1
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
Therese, Would you be able to provide the Registration Information for the Contractfonsite Manager for the following Lottery Retailer Businesses in Prince George: Eastway Esso - 3050 Boeing Rd. Canadian Tire Gas Bar - 5000 Domano Blvd. Bon Voyage Gas Grocery & Car Wash - 140 4488 Hwy 16 West Jolley Market Foods 4653 Hwy 16 West Any questions, please call. Thanks for your assistance. Barry Barry Henetiuk Special Provincial Constable Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety and Solicitor General #211 - 1577 - 7th Avenue Prince George, B.C. Ph. 250612-4168 Fax. 250 612-4130
This message is confidential and is intended only for the individual named. It may contaih privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
FILE:
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uz:{SECURE
Section 86
CAPTION: LOCATION:
CLASSIFICATION OF FILES
CATEGORY OFFENCE CLEARED
,y/5'JI
ILLEGAL GAMING
D D 0 0 0
0 D D 0
CG House Illegal Lottery Internet VGM Other Assault Cheat at Play C.O.C. Counterfeit G.C.A.
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ChargeCC Charge GCA Violation Ticket Waming: Written Waming: Verbal Administrative Intelligence Unfounded
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11
BRITISH
Help
* Status:
Assigned To: Bring Forward Date:
Concluded
Occurrence #:
s.15
04-Dec-2011 Other Northern Secured
* File Created:
File #: Form Date:
* Source Type:
* Region: * Type:
* Received Date:
* Name
GPEB
. ID Tag #
Service Provider
--------,-.--_._
Occurrence Location
Site location: Site location Other:
Canadian Tire Gas Bar, Prince George
Occurrence Date/Time:
02-Jun-201110:00 AM
Synopsis:
Under Cover Operation on Lottery Retailers selling to Minors on June 2nd, 2011
Occurrence:
Tobacco and Gaming organized and targeted Canadian Tire Gas Bar in Prince George.
Details:
Report of Findings prepared and submitted. BCLC & Registration issued a 30 day site suspension from June 28th - July 27th, 2011. Our file is now concluded as of June 23/2011.
Subjects
Subject Type: Subject Name Address Phone #
s.22
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-27
_ _ _- C . - -
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s.22
Subject of Complaint
s.22
Counterfeit Details
l:unterfeit Serial #: Denomination:
Police Details
Police Called: Police File #: Badge #: Police Force Name: IRIMS #: Investigating Officer Name: I-Trak #:
Exhibit Details
* Exhibit Type:
Other Description:
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
r_
..
. _ __ . _ _ __.. __
_._ .
. _.
. __ .
* Attach:
----------,------------------_.
Related Files
__ __
...
* File #:
42643
Related Occurrences
File # Occurrence # Source Type
Other Internal Source
Created
Status
Concluded Concluded
42643 42659
41856 42508
23-Jun-2011
File Statistics
Scored By: Category: Offence:
GPEB UALG - Lottery Prod Assault Cheat At Play Code of Conduct Counterfeit Fraud X G.C.A Loan Sharking Money Laundering Other Theft Threats Yes Page 325 JAG-2012-00350 2011-06-27
Cleared:
Administrative Charge CC Charge GCA Fines Levied Intelligence X Other Restitution Ordered
TVN
Complainant Notified:
https://intemal.garning.gov.bc.ca/gbc-int/inv/Occurrence.do
(
BRITISH COLUMBIA
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Concluded
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* Status:
Assigned To: Bring Forward Date:
Occurrence #:
s.15
* File Created:
File #: Form Date:
* Received
Date:
02-JUn-2011ffiEI
Com lainant
ID Tag #:
Submitted B
ID Tag # Service Provider
* Name
GPEB
Occurrence Location
Site Location: Site Location Other:
Canadian Tire Gas Bar
Occurrence Date/Time:
02-Jun-2011!i1lO:00 AM
Occurrence Details
Synopsis:
Post Registration-Canadian Tire Gas Bar
Occurrence:
Uncover Operation on Lottery Retailers selling to Minors on June 2, 2011
Details:
Prepared and submitted a Report of Findings. BCLC & GPEB issued a 30 day site suspension starting June 28th - July 27th, 2011. Our file is now concluded as of June 23/2011.
__
..
__ ..
"
_---------------
Name
Address Type
Address
Sub"ects
Subject Type: Subject Name Address Phone #
Subject of Complaint Canadian Tire Gas Bar 5000 Domano Boulevard, Prince George, BC, Canada, V2N 4V4
https://intemal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-27
Counterfeit Details
Police Details
Police Called: Police File #: Badge #: Police Force Name: IRIMS #:
899250
Exhibit Details
* Exhibit Type:
Other Description:
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
Related Files
* File #:
42643
Related Occurrences
File #
42659 42643
Occurrence #
41871 41856
Source Type
Other Other
Created
07-Jun-2011 07-Jun-2011
Status
Concluded Concluded
File Statistics
Scored By: Category: Offence:
GPEB POST-REG - Lottery Prod Assault Cheat At Play Code of Conduct Counterfeit Fraud X G.C.A Loan Sharking Money Laundering Other Theft Threats Yes
Cleared:
TVN
X Administrative Charge CC Charge GCA Fines Levied Intelligence Other Restitution Ordered Unfounded Warning - Written/Verbal
Complainant Notified:
https://internal.gaming.gov.bc.calgbc-intlinv/Occurrence.do
2011-06-27
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BRITISH COLUMBIA
'The
Page 1 of3
[cancel
it
Alerts
Change Alert: Reason:
Name Type:
Name:
Legal Name
Addresses
* Address Type:
Unit:
* Street:
* City:
* Province/State:
British Columbia
* Postal/Zip Code:
Address Type
Business
""
Effective Date
Address
_._--_
26-Sep-2008
......
Domano -_._..-5000_----_ Boulevard, Prince George, BC, Canada, V2N 4V4 _._.- _._.---
Contact Information
Phone Type:
Country Code
Area Code:
Phone Number:
Ext.:
Select
"'
_--_._---*
Details:
Other Type:
https://intemal.gaming.gov.bc.ca/gbc-int/oi/OrganizationProfile.do
2011-06-27
Page 2 of3
Details
Organization Ownership: L8r.G Override Risk: L8r.G Red Stop:
No
FYE (MM/DD):
Incorp. Date:
D
Identification
Identification Type:
Identification Number:
Issued By:
.LR BCLC Agreement # LR BCLC Parent BE # LR BCLC Loc # LR BCLC Key Account # LR BCLC Account Type LR BCLC Network Type LR BCLC BE #
29529 9002
14236
49
CA RN
9002
Revenue Sharin
Payment Override:
Casino/Hall:
Name:
Transit #:
Institution #:
Bank #:
Active:
No
A
File:
..
_ ..,---_..
,
Due Date:
, ,
..,_
https://intemal.gaming.gov.bc.ca/gbc-int/oi/OrganizationProfile.do
2011-06-27
Page 3 of3
41856 41871 42508 42643 42659 42659 Concluded Concluded Concluded Subject of Complaint Subject of Complaint Subject of Complaint
Occurrences - Unsecured-_._--_.. _---- _--_._-"_._'._-_._--_., -_ .._---_ _.._._------_ _----_ _._-._.._._ .... Files
.. ....
..
....
....
...
Occurrence #:
File #:
Status:
Subject Type:
Audit #:
Type:
Status:
Date:
Comments
Comments:
Issued a 30 day site suspension for selling lottery tickets to minors, runs from June 28th - July 27th, 2011.
https://internal.gaming.gov.bc.ca/gbc-int/oi/OrganizationProfile.do
2011-06-27
(cancel]
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It
Help
Tucker, Cindy
Alerts
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__
Reason:
Name
__ .
*_.
s.22
Alias
Name Type:
*,
Name:
Addresses
* Address Type:
* Effective Date:
Unit:
* Street:
* City:
* Province/State:
British Columbia
* Country:
Canada
* Postal/Zip Code:
Effective Date
Address s.22
Phone Type:
Country Code
Area Code:
Phone Number:
Ext.:
Select
250-964-1382 250-964-1382
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-23
Other Information
Other Type:
Details:
s.22
Details
Gender: s.22 Place of Birth: s.22 Citizenship: s.22 Dual Citizenship: Landed Immigrant Status: Date of Birth: Maritial Status: Deceased:
Identification
Identification Type:
Identification Number:
Issued By:
s.22
A
File #
lications
ID Tag # Employer
Day & Night Stores (1996) Ltd Day & Night Stores (1996) Ltd
Status
Effective
Categories
Approved 07-Mar-2008 to LR BCLC Signatory, LR Retail Store Mgr ll-Apr-2011 Approved 02-May-2011 to LR BCLC Signatory, LR Retail Store Mgr 01-May-2014
File #:
42659
Status:
Assigned ..... .. ..__..-
Subject Type:
__ __
__
_ _------------
Warned
__ ___
..
------------_
__ __ _ _
..
_-
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
Page 1 of2
BRITISH COLUMBIA
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s.22
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s.22
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Business Phone #1
250-964-1382
Other Information
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-23
Page 20f2
*
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._ .-
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_-
_ ....
_._
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_._-_.-.
__
.. "
Status:
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41871
42659
Comments
Comments:
Employee sold lottery product's to a minor.
,( cancel)
Page 334 JAG-2012-00350
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-23
COtXMBlA
T.llo{ PlaQlt . . .
...
BRFlSH
\,
TUCKER
Date of birth: (dd-mmm-yyyy)
Cindy
Driver's licence #:
Lee
Other 10: Vehicle:
42659
General Secure Cellular telephone: Gender: Male Female Alert: Green City Postal Code Yellow Red
s.22
Business / org name: Canadian Tire Gas Bar Physical address: Unit and/or Street Residential telephone: Business telephone:
IgJ
D
(250) 964-1382
City Postal Code
IgJ
D
s.22
Mail'ing address: (if different than above) Unit, Street, and/or PO Box
IgJ
D D WitnessD
,
"
Classification:
Barred / Prohibited D
Charged D
Subject of Complaint D
VictimD
WarnedD
Comments and/or lottery compliance event screen entry: Owner/contract manager of retail store which sold lottery to minors.
s.22
Date of birth: (dd-mmm-yyyy) Driver's licence #: OtherlD:
,
42659
Vehicle: General Secure
"
IgJ
D
Residential telephone:
Bus)ness telephone:
Celiular,teIElphone:
(250) 964-1382
address: Unit and/or Street City Postal Code
s.22
Alert: Green
Prince George
Mailing adejress: (ifdifferent than above) Unit, Street, and/or PO Box City Postal Code
Yellow Red
D D WitnessD
.."
Classification:
Barred / Prohibited D
OtherD
Subject of Complaint
'"
VictimD
:
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"
s.22
ti>ele
Case: 00899250 Case Information: Case Owner: Gordon Board Case Number: 00899250 Legacy System 10: Parent Case: Status: Closed Date/Time Assigned to Investigator: 15/06/20113:46:00 PM Date/Time Player Contacted: Occurred On Date/Time: 02/06/2011 5:35:00 PM Occurred To Date/Time: Dispatch Notes: R/T employee sold a S & W ticket to a minor during a GPEB undercover operation.. Contact Information: Contact Name: Cindy Tucker Middle Name: s.22 Common First Name: DOB:
s.22
Priority: Medium Case Origin: Phone Case Record Type: Lottery Investigations
Person Type: Account Name: Canadian Tire Gas Bar Address Information: 5000 DOMANO BOULEVARD PRINCE GEORGE, BC, V2N 4V8 Description Information: Site Location Information: Account Name: Canadian Tire Gas Bar Agreement #: 29529
5000 DOMANO
Product Information: Gaming Channel: Lottery Ticket CNTRL #: Book#: Investigative Narrative: L1NV Category: Retailer Improprieties
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L1NV Sub-Category: Outcome Category: L1NV Notes: REPORTED:
- 11-06-15 - Security received the notification fax from GPEB regarding the issuance of suspension decision letter to retailer location for selling lottery tickets to minor and details as below: Selling To Minors Su bsta ntiated
Dear Gord:
Please be advised that this office recently received Reports of Findings (ROF) from our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the information which has resulted in the following action:
1.
Day's Night Stores (1996) Ltd. Canadian Tire Gas Bar, BE# 09002 - 30 day site suspension (July 1
th ,
st
, -
July 30
2011).
File #42659 - Cindy Lee TUCKER is the Contract Manager of BCLC Retailer # 3736, LOA # 29529 - Canadian Tire Gas Bar located at 5000 Domano Blvd., Prince George, Be. On 2011JUN 02 @
1735 hours, a
s.22
employee lottery retailer sold a "Wild Cherry" scratch and win lottery
The service provider suspensions resulting from a breach of conditions are in keeping with the violation terms as set out in your Progressive Discipline Directive.
The decision letters will be sent out by COli rier to the service providers, attention of the Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safekeeping of products during this period of registration suspension.
Yours sincerely,
20f7
SUI - Sec 86 to GPEB, Update to Sr. Executive and deliver of the letter D.D.11-06-28
UPDATE: 11-06-24
- 11-06-23 - The following items were completed: a) Sec 86 sent to GPEB b) Sr. Executive, Public Affairs and Legal informed of the suspension -11-06-23 - The original '30 day suspension letter' was given to RSM Tom MARYSHAK to have Sales serve on the R/T location to completed the suspension of their account.
30fl
tgele
- 11-06-23 - A copy of the attached '30 DAY suspension letter' was sent to Sales (Garth PI EPER & Tom MARYSCHAK) that will be delivered to Sales in order that termination letter can be delivered to the LOA signatory, as well as a copy to GPEB Registration and Kamloops RNM (copy for Agr file and add NOTES to PROD).
SUI - to complete the training D.D. 11-07-22 (G.W. BOARD) Manager Lottery Security
UPDATE: 11-07-27
- 11-07-26 - The following message was received to confirm the training requirements has been completed:
From: Bob Cutway Sent: Tuesday, July 26, 2011 5:28 PM To: Gordon Board Cc: Tom Maryschak Subject: Canadian Tire Gas Bar- #29529
Hi, this retailer and all staff have been all retrained on July26th. Thanks, Bob"
- 11-07-27 - Message sent to Sales Admin informing them that all requirements of the 'suspension letter' have been completed and the location can be activated at the end of the suspension period (end of day
40f7
eele
July 27, 11).
CONCLUDED HERE:
Police Information: Police File #: GPE Information: Section 86 Status: GPEB Notified GPE File #: 42659 GPE Region: GPEB - Northern Region GPE Email: securityinforeq@bclc.com
Additional Information:
Language Line: Exhibit: PPOAmount: Location: PPO Pick Up Date/Time: Interview Description Information: Subject: GPEB Suspension Letter - Canadian Tire Gas Bar - Selling Lottery Tickets to Minors Description: Web Information: Date/Time Opened: 15/06/20113:51:50 PM Contact Roles: Date/Time Closed: 27/07/201112:06:16 PM
50f7
l:>ele
Name: Garth Pieper Title: Sr Sales Manager Provincial Role: BCLC Internal Account Location: BCLC - Vancouver Email: gpieper@bclc.com Phone:
Fax:
Mobile Description:
s.17
Name: Tom Maryschak Title: Regional Sales Manager Role: BCLC Internal Account Location: BCLC - Va ncouver Email: tmaryschak@bclc.com Phone:
Fax:
Mobile: Description:
Activity History: Subject: GPE Notified Task: 1 Due Date: 23/06/2011 Assigned To: Amy L Byrne Last Modified Date/Time: 23/06/2011 Comments: A notification has been sent to GPE. Information sent to GPE was; Case # Subject Description Submitted date
60fl
.\
Subject: Has the training been completed? Task: 1 Due Date: 22/07/2011 Assigned To: Gordon Board last Modified Date/Time: 27/07/2011 Comments: Has the training been completed? Deliver letter to Sales There is a Customer Support case that might need to result in progressive discipline action. Please review the case associated with this task and take appropriate action. If Progressive Discipline is required you must create a PD record.
Progressive Discipline: PD Record #: PD-002613 PD Status: Action Started Infraction Comments: Offence date: June 2, 2001 = 30 suspension Start of gaming on June 28, 11 to end of gaming on July 27, 11 Classification: Discipline Administered: Suspension
Related Content: SF 899250 - Canadian Tire Gas Bar - SIGNED suspension letter - June 28, 11 Last Modified: 21/06/2011
70f7
Chamberlain, Robert D SG:EX Friday, June 24, 2011 8: 17 AM Kipping, Bernadette SG: EX FW: Canadian Tire Gas Bar - Agr 29529 - Prince George - SIGNED 30 day suspension letter - June 28 to end of day July 27, 11 - Case: 899250 SF 899250 - Canadian Tire Gas Bar - SIGNED suspension letter - June 28, 11.pdf
From: Mulcahy, William SG:EX Sent: Friday, June 24,2011 8:16:31 AM To: Litke, Larry SG:EX; Chamberlain, Robert D SG:EX Subject: FW: Canadian Tire Gas Bar - Agr 29529 - Prince George - SIGNED 30 day suspension letter - June28 to end of day July 27, 11 - Case: 899250 Auto forwarded by a Rule
Cell:
s.17
William.Mulcahy@gov.bc.ca
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute orcopy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
From: Gordon Board [mailto:GBOARD@BCLC.coml Sent: Thursday, June 23, 2011 3:32 PM To: Garth Pieper; Tom Maryschak; Mickelson, Alain SG:EX; Meilleur, Len SG:EX; Mulcahy, William SG:EX; Kraan, Karen SG:EX; RNM Cc: Evonne Tang; Nicole Wu; ALL- Sales Administration Subject: Canadian Tire Gas Bar - Agr 29529 - Prince George - SIGNED 30 day suspension letter - June 28 to end of day July 27, 11 - Case: 899250
Hi,
The attached 30 day suspension letter will be served on this RjT location and all lottery products removed and lottery equipment disabled. As well during the suspension period all RjT staff has to be successfully re-trained by BCLC. Tom, please ensure I am informed this location has met all the conditions of the suspension in order for them to be reactivated on July 28, 11. Kamloops RNM: Please print a copy for the Agr file and add the appropriate NOTES to PROD.
Thanks, Gord
1
Page 343 JAG-2012-00350
(
Gordon Board
Manager, Lottery Security Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 6042283009 C gboard@bclc.com bclc.com
s.17
From: Nicole Wu
Local 3103
s.17
Bernadette SG:E
From: Sent: To: Cc: Subject:
SecuritylnfoReq [Securitylnforeq@BCLC.com] Thursday, June 23, 2011 9:56 AM GPEB 86 Reporting Northern GPEB:EX Lotterylnv BCLC GPE Section 86 Report Notification - Case # 00899250 ref: 00D8bj6y. 500C EqbM K: ref
Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 15/06/2011 Category: Retailer Improprieties Sub Category: Selling To Minors Contact: Canadian Tire Gas Bar MiddleName: 5000 DOMANO BOULEVARD PRINCE GEORGE, BC V2N 4V8 Canada PRINCE GEORGE 250-964-1382 Person: Cindy Tucker Site Location: Canadian Tire Gas Bar 5000 DOMANO BOULEVARD, PRINCE GEORGE, BC, V2N 4V8, Canada 250-964-1382 CASE DETAILS Case #: 00899250 Subject: GPEB Suspension Letter - Canadian Tire Gas Bar - Selling Lottery Tickets to Minors Description: NOTES: REPORTED: - 11-06-15 - Security received the notification fax from
1
Page 345 JAG-2012-00350
GPEB r jing the issuance of suspension d{ >ion letter to retailer location for selling lottery tickets to minor and details as below:
Dear Gord: Please be advised that this office recently received Reports of Findings (ROF) from our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the information which has resulted in the following action: 1. Day's Night Stores (1996) Ltd. Canadian Tire Gas Bar, BE# 09002 - 30 day site suspension (July 1st, - July 30 th , 2011).
File #42659 - Cindy Lee TUCKER is the Contract Manager of BCLC Retailer # 3736, LOA # 29529 Canadian Tire Gas Bar located at 5000 Domano Blvd., Prince George, BC. On 2011JUN 02 @ 1735 hours, a s.22 employee lottery retailer sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. No charges.
The service provider suspensions resulting from a breach of conditions are in keeping with the violation terms as set out in your Progressive Discipline Directive. The decision letters will be sent out by courier to the service providers, attention of the Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safe-keeping of products during this period of registration suspension. Yours sincerely, Leonard J. Meilleur DirectorlDeputy Registrar Lotteries Registration
ACTIONS TAKEN BY BCLC SECURITY: 11-06-15 - File opened. NWu - 11-06-17 - Contacted GPEB and obtained their agreement to allow BCLC to change the suspension dates in order to meet with the scheduled removal of lottery products during normal business weeks and then the return of the lottery products during our normal business weeks. RSM, Tom MARYSCHAK was advised of the suspension dates. - 11-06-18 - A 'draft 30 day suspension letter for June 28 to end of day July 27' was sent to Sales (Garth PIEPER & Tom MARYSCHAK) that Sales will execute on the LOA signatory, Cindy TUCKER, for Canadian Tire Gas Bar on June 28,11.
SUI - Sec 86 to GPEB, Update to Sr. Executive and deliver of the letter D.O. 11-06-28
(
Submitted by (BCLC Employee): Nicole Wu Submitted on: 23/06/2011 Submitted to: GPEB - Northern Region Office ref:00D8bj6y.500CEqbMK:ref
This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email.
of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV 42659
RE: Canadian Tire Gas Bar Prince George, BC left with Registration Division to follow up as they deem necessary with the Registrant, TUCKER. A no charges are being pursued in this matter, the lottery ticket purchased as well as the operators notes will be retained on the file. GOS Data form completed. ROF prepared and forwarded to Len MEILLEUR, Director, Lotteries Registration. No Further action required by this office and file will be as hereunder noted. CONCLUDED HERE:
Date: 11-06-14
(
BRITISH
'linistry of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
INVESTIGATIONAL LOG:
COLUMBIA
The Best Place on Earth
INV 42659
RE: Canadian Tire Gas Bar Prince George, BC 2011-06-06 Internal checks were conducted and identified GAMW #38167, Cindy TUCKER (B:1961-05-30) as the Contract Manager(LOA #29529) ofBCLC Retailer # 3736Canadian Tire Gas Bar located at 5000 Domano Blvd., Prince George, BC. On 2011 JUN 06 @ 1105 hours, I attended the store and interviewed the store manager and registrant Cindy TUCKER and informed her of the sale oflottery products to the minor. The offending employee was identified as s.22
s.22
is BCLC trained and would have completed the BCLC Test shortly after s.22 was hired. TUCKER stated the test was given to BCLC TM, Bob CUTWAY and she has learned he does not retain them. TUCKER was concerned about this incident and stated all her employees know to id minors for tobacco and lottery products. TUCKER advised she does not send out memos or have meetings where this issue is addressed. She and her assistant manager are both hands on with staff on a daily basis and are on top of the sale of tobacco and lottery to minors. She assured me it will not happen again. The unwritten policy is to ID anyone who appears to be under the age of 19 to 25. Due to a computer monitor problem, we were not able to review the surveillance video at this time to confirm the transaction. TUCKER was cooperative with the investigator. The investigator explained that at the conclusion of my investigation, a report would be prepared and sent to our Registration Division for any action they deem necessary.
B.L. Henetiuk
11-06-09 On 2011 JUN 09 I spoke with TUCKER who advised that
s.22 s.22
B.L. Henetiuk
11-06-13 The investigator reviewed the circumstances of this file and management at this store are doing their due diligence in the selling of lottery products to minors. the LR s.22 s.22 was not interviewed due to and s.22 explanation would likely be the same as the other three retailers who sold to the minor - that s.22 looked of age. No investigative enforcement action was taken on s.22 or the Business. It will be
Date: 11-06-14
Mnnstry of Public Safety & Solicitor Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
DATED: 2011 JUN 13
CONFIDENTIAL This document is the property of the Investigations and Regional Operations Division, Gaming Enforcement. It is confidential and shall not be disclosed or divulged, in whole or in part, without prior consent of the writer. Cindy Lee TUCKER - Post Registration Investigation s.22 DOB: GAMW# s.22 5000 Domano BLVD. Prince George, B.C. V2N 4V4 Phone Contact 250 964-1382 GPEB File # INV 42659 BACKGROUND: TUCKER is the Contract Manager of BCLC Retailer # 3736, LOA # 29529 Canadian Tire Gas Bar located at 5000 Domano Blvd., Prince George, BC. On 2011JUN 02, Northern Region Investigation Division entered into an investigation to determine if targeted lottery retailers were selling lottery products to minors under the age of 19, contrary to the Gaming Control Act, Section 89(3) - sale of lottery tickets to a minor. This was a coordinated investigation with Northern Health Tobacco Enforcement Officer, whose interest was to determine if retailers were violating the Tobacco Control Act by selling tobacco to a minor. SCOPE OF EXAMINATION AND FINDINGS IN GENERAL: On 2011JUN 02, the investigation was conducted at 10 locations in Prince George, B.C. and 4 of these retailers illegally sold lottery products to the minor. On 2011JUN 02 @ 1735 hours, one of the lottery retailers who did illegally sell lottery products to the minor was the Canadian Tire Gas Bar located at 5000 Domano BLVD., Prince George, BC. The employee sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor.
Investigator: B.L. Henetiuk GPEB File # INV 12345 Page 1
Page 350 JAG-2012-00350
of Public Safety & Solicitor GerC.-..I Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
On 2011 JUN 06 @ 1105 hours, I attended the store and interviewed the store manager and registrant Cindy TUCKER and informed her of the sale of lottery products to the minor. The offending employee was identified as
s.22 s.22 is BCLC trained and would have completed the BCLC Test shortly after s.22 was hired. TUCKER stated the test was given to BCLC TM, Bob CUTWAY and she has learned he does not retain them. TUCKER was concerned about this incident and stated all her employees know to id minors for tobacco and lottery products. TUCKER advised she does not send out memos or have meetings where this issue is addressed. She and her assistant manager are both hands on with staff on a daily basis and are on top of the sale of tobacco and lottery to minors. She assured me it will not happen again. The unwritten policy is to ID anyone who appears to be under the age of 19 to 25. Due to a computer monitor problem, we were not able to review the surveillance video at this time to confirm the transaction. TUCKER was cooperative with the investigator.
s.22
DISCUSSIONS: No investigative enforcement action was taken on s.22 or the Business. It will be left with Registration Division to follow up as they deem necessary with the Registrant, TUCKER. RECOMMENDATION: Nil.
Prepared by:
Original Signed
Approved by:
MhiiStry of Public Safety & Solicitor GeJ"'o.t1 Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
B.L. Henetiuk Investigator Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Bob Chamberlain Regional Director, Northern Region Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement
Pages 353 through 357 redacted for the following reasons: ---------------------------s.22
s.22
s.22
(
...-----:...( 00 . . . . ---,
LOTTERY ENFORCEMENT
\\ce,
SIGNS
Any signs noted advising iUs Illegal to sell Lottery Products to Anyone under the Age of 19? YES Any Problem Gambling Brochures noted? YES
V"
NO
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YES YES YES
NO NO
YES /'NO
Product
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Price YES
Marked Lottery Product (Store name, Time, Date &Inititals ) Signature of Minor:
v'
NO
s.22
Printed Name:
L.
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Scratch the play area. Find three (3) identical prize symbols, amounts, win that prize. Find three (3) win $1,000 instantly.
002903-01
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FILE:
INV
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Section 86
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INVESTIGATOR:
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CLASSIFICATION OF FILES
CATEGORY OFFENCE
CG House Illegal Lottery Internet VGM Other Assault Cheat at Play C.O.C. Counterfeit G.C.A.
CLEARED
ILLEGAL GAMING
.c::EJ'UALG
Unlawful Activity Legal Gaming (licensed)
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Loan Sharking
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SCORED
0 0
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DATE
,
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(
Print and Close (cancel)
Help
* Status:
Assigned To: Bring Forward Date:
Concluded
Occurrence #:
s.15
04-Dec-2011b] Other Northern Secured
* File Created:
File #: Form Date:
* Source Type:
* Region: * Type:
* Received
Date:
06-Jun-2011E1
* Name
GPEB
ID Tag #
Service Provider
Occurrence Location
Site Location: Site Location Other:
Bon Voyage Gas & Grocery & Car Wash, Prince George
Occurrence Date/Time:
02-Jun-2011 10:00 AM
Occurrence Details
Synopsis:
Under Cover Operation on Lottery Retailers selling to Minors on june 2nd, 2011
Occurrence:
Tobacco and Gaming organized and targeted Bon voyage Gas and Grocery and Car Wash in Prince George.
Details:
. Report of Findings prepared and submitted. BCLC issued a 30 day site suspension from June 28th -July 27th, 2011. Our file is now concluded as of June 23rd.
Subjects
Subject Type: Subject Name Address Phone #
Bon Voyage Gas Grocery & Car 140-4488 Highway 16 West, Prince George, BC, Wash Canada, V2N 5N7
s.22
https://internal.gaming.gov.bc.calgbc-intlinv/Occurrence.do
2011-06-30
---_.
Subject of Complaint
s.22
Counterfeit Details
Counterfeit Serial #: Denomination:
Police Details ... .. ._----------_._-----------------_.._ - - - - - - - - - Police Called: Police File #: Badge #: Police Force Name: IRIMS #: Investigating Officer Name: I-Trak #:
_-_ __
Exhibit Details
* Exhibit Type:
Other Description:
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
. . . . . . . . . . . . ._
......
................ m
....... _ m
..... _
._
_ .
* Type:
* Attach:
Related Files
* File #:
42643
_-.._ __
...
_---_.
__ _ - - - - - - - - - - - - - - - ..
File #
42643 42678
Occurrence #
41856 42510
Source Type
Other Internal Source
Created
07-Jun-2011 23-Jun-2011
Status
Concluded Concluded
File Statistics
Scored By: Category: Offence:
GPEB UALG - Lottery Prod Assault Cheat At Play Code of Conduct Counterfeit Fraud X G.C.A Loan Sharking Money Laundering Other Theft Threats Yes
Cleared:
Administrative Charge CC Charge GCA Fi nes Levied Intelligence X Other Restitution Ordered
TVN
Complainant Notified:
https://intemal.gaming.gov.bc.calgbc-intlinv/Occurrence.do
2011-06-30
(
! Print and Close .
Kr
1m r it.
Help
Concluded
* Status:
Assigned To: Bring Forward Date:
Occurrence #:
s.15
20-Dec-2011E!l Internal Source Northern General
* File Created:
File #: Form Date:
* Received
Date:
02-JUn-2011EEl
* Type:
.
Service Provider
......
* Name
GPEB
ID Tag #
__ _._
..
_._._..__ _ - - - - -
Occurrence Location
Site Location: Site Location Other:
Bon Voyage Gas Grocery & Car Wash
Occurrence Date/Time:
02-Jun-2011[E 10:00 AM
Occurrence Details
Synopsis:
Post Registration-Bon Voyage Gas Grocery & Car Wash Case #899234
Occurrence:
Undercover Operation on Lottery Retailers selling to Minors on June 2, 2011.
Details:
Prepared and submitted a Report of Findings. BCLC & GPEB issued a 30 day site suspension starting June 28th - July 27th, 2011. Our file is now concluded as of June 23/2011. _ _ - _..
_._
__
__
..
_---_
Address
Sub"ects
Subject Type: Subject Name Address
#
..
Phone
_-
Subject of Complaint
https://internal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
2011-06-30
(
Counterfeit Details
Counterfeit Serial #:
Denomination:
Police Details
Police Called: Police File #:
..
IRIMS #:
_.,------_ .._._
899234
__
*#
..
..........
_ _.__ _
.....
.....
_--_ ---_.
......
__
...
_._........................
Exhibit Details
..
Other Description: of Exhibits:
* Exhibit Type:
* Total Value:
$
Seized:
Forfeit:
Su porting Documents
* Type:
* Attach:
Related Files
* File #:
42643
Related Occurrences
File # Occurrence # Source Type
Other Other
..
Created 07-Jun-2011 07-Jun-2011 Status
Concluded Concluded GPEB POST-REG - Lottery Prod Assault Cheat At Play Code of Conduct Cou nterfeit Fraud X G.C.A LoanSharking Money Laundering Other Theft Threats Yes
42678 42643
41889 41856
File Statistics
Scored By: Category: Offence: Cleared:
X Administrative Charge CC Charge GCA Fines Levied Intelligence Other Restitution Ordered TVN Unfounded Warning - Written/Verbal
Complainant Notified:
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-30
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British Columbia
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Business
Effective Date
07-Apr-2011
Address
140-4488 Highway 16 West, Prince George, BC, Canada, V2N SN7
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__
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https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-27
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Identification
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LR BCLC Agreement # LR BCLC Parent BE # LR BCLC Loc # LR BCLC Key Account # LR BCLC Account Type LR BCLC Network Type
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41856
42643
https://intemal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
2011-06-27
41889
42678
Concluded
Subject of Complaint
File #:
42678
Status:
Concluded
Subject Type:
Subject of Complaint
-- --- ---- - _. - - - -_. . . _.- -----_.._- _. . _-- - - ._- -_.-_. -.---_. . _-_.. _.-_. . - ._- - - - _. _. .-- - . ._ Q
Comments ...
Comments:
30 Day Site Suspension issued from June 28th - July 27th, 2011 because of the U/C Operation LR selling to minors.
https://intemal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-06-27
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BRITISH COLUMBIA
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s.22 250-964-8859
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2011-06-23
r"-- -
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s.22
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I l
Jodan Investments Inc Approved 05-Mar-2008 to LR BCLC Signatory 06-Apr-2011 Jodan Investments Inc Approved 08-Apr-2011 to LR BCLC Signatory, LR Retail Store Mgr 07-Apr-2014
- ---_.
- - _.._--Subject Type:
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2011-06-23
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2011-06-23
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42678
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s.22
Driver's licence #: Other 10: Vehicle:
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42678
General Secure Gender: Male Female
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Business / org name: Residential telephone: Business telephone: Cellular telephone:
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s.22
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Case: 00899234 Case Information: Case Owner: Gordon Board Case Number: 00899234 Legacy System 10: Parent Case: Status: Closed Date/Time Assigned to Investigator: 15/06/2011 3:36:00 PM Date/Time Player Contacted: Occurred On Date/Time: 02/06/2011 5:47:00 PM Occurred To Date/Time: Dispatch Notes: R/T employee sold a S & W ticket to a minor during a GPEB undercover operation. Contact Information: Contact Name: Middle Name: Common First Name: DOB: Person Type: Account Name: Bon Voyage Gas Grocery & Car Wash Address Information: 140-4488 HIGHWAY 16 WEST PRINCE GEORGE, BC, V2N 6X6 Description Information: Site Location Information: Account Name: Bon Voyage Gas Grocery & Car Wash Agreement #: 22616 Product Information: Gaming Channel: Lottery Ticket CNTRL #: Book#: Investigative Narrative: UNV Category: Retailer Improprieties 10f7 Pull Tabs: Scratch & Win: Sports Action: Address Information: 140-4488 HIGHWAY 16 WEST, PRINCE GEORGE, BC, V2N 6X6, Canada
s.22
Priority: Medium Case Origin: Phone Case Record Type: Lottery Investigations
11-06-15 - Security received the notification fax from GPEB regarding the issuance of suspension decision letter to retailer location for selling lottery tickets to minor and details as below:
Dear Gord:
Please be advised that this office recently received Reports of Findings (ROF) from our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the information which has resulted in the following action:
1.
Jodan Investments Inc. Bon Voyage Esso, BE# 10889 - 30 day site suspension (July 1
st
July 30
th
2011)
File #42678 -
s.22
#22616 - Bon Voyage Gas, Grocery & Car Wash located at #140-4488 Hwy. 16 W. Prince George, Be. On 2011JUN 02 @ 1747 hours, a employee lottery retailer sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. No charge.
The decision letters will be sent out by courier to the service providers, attention of the Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safekeeping of products during this period of registration suspension.
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tgele
ACTION TAKEN BY BCLC SECURITY:
- 11-06-15 - File opened. NWu - 11-06-17 - Contacted GPEB and obtained their agreement to allow BelC to change the suspension dates in order to meet with the scheduled removal of lottery products during normal business weeks and then the return of the lottery products during our normal business weeks. RSM, Tom MARYSCHAK was advised of the suspension dates. - 11-06-18 - A 'draft 30 day suspension letter for June 28 to end of day July 27' was sent to Sales (Garth PIEPER & Tom MARYSCHAK) that Sales will execute on the lOA signatory 28,11.
s.22
SUI - Sec 86 to GPEB, Update to Sr. Executive and deliver of the letter 0.0.11-06-28
UPDATE: 11-06-24
- 11-06-23 - The following items were completed: a) Sec 86 sent to GPEB b) Sr. Executive, Public Affairs and Legal informed of the suspension - 11-06-23 - The original '30 day suspension letter' was given to RSM Tom MARYSHAK to have Sales serve on the R/T location to completed the suspension of their account. - 11-06-23 - A copy of the attached '30 DAY suspension letter' was sent to Sales (Garth PIEPER & Tom MARYSCHAK) that will be delivered to Sales in order that termination letter can be delivered to the LOA signatory, as well as a copy to GPEB Registration and Kamloops RNM (copy for Agr file and add NOTESto PROD).
c.
l+>ele
Lottery Security
UPDATE: 11-07-27
- 11-07-27 - The following message was received to confirm the training requirements has been completed:
"From: Bob Cutway Sent: Wednesday, July 27,2011 7:53 AM To: Gordon Board Cc: Tom Maryschak Subject: Retraining complete for Bon Voyage #22616
Hi,
I retrained all but one employee last night.
s.22 s.22
Thanks Bob" - 11-07-27 - Message sent to Sales Admin informing them that all requirements of the 'suspension letter' have been completed and the location can be activated at the end of the suspension period (end of day July 27, 11).
CONCLUDED HERE:
40fl
tDele
Police Information: Police File #: GPE Information: Section 86 Status: GPEB Notified GPE File #: 42678 Additional Information: Language Line: Exhibit: PPOAmount: Location: PPO Pick Up Date/Time: Interview Description Information: Subject: GPEB Suspension Letter - Bon Voyage Gas Grocery & Car Wash - Selling Lottery Tickets to Minors Description: Web Information: Date/Time Opened: 15/06/20113:41:58 PM Contact Roles: Name: Garth Pieper Title: Sr Sales Manager Provincial Role: BCLC Internal Account Location: BCLC - Vancouver Email: gpieper@bclc.com Phone: Fax: Mobile: Description:
s.17
Name: Tom Maryschak Title: Regional Sales Manager Role: BCLC Internal
50f7
b>ele
Account location: BCLC - Va ncouver Email: tmaryschak@bclc.com Phone:
Fax:
Mobile: Description:
Activity History: Subject: GPE Notified Task: 1 Due Date: 23/06/2011 Assigned To: Amy L Byrne last Modified Date/Time: 23/06/2011 Comments: A notification has been sent to GPE. Information sent to GPE was; Case # Subject Description Submitted date
Subject: Has the training been completed? Task: 1 Due Date: 22/07/2011 Assigned To: Gordon Board last Modified Date/Time: 27/07/2011 Comments: Has the employees been trained? Give letter to Sales There is a Customer Support case that might need to result in progressive discipline action. Please review the case associated with this task and take appropriate action. If Progressive Discipline is required you must create a PD record.
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Progressive Discipline: PO Record #: PD-002614 PO Status: Action Started Infraction Comments: Selling to Minors - 30 day suspension
Start of gaming June 28 to end of gaming July 27,11
Related Content:
SF 899234- Bon Voyage Gas Grocery & Car Wash - SIGNED suspension letter - June 28, 11 Last Modified: 21/06/2011
7of7
Bernadette SG:E ,
From: Sent: To: Subject:
Chamberlain, Robert D SG:EX Friday, June 24, 2011 8: 16 AM Kipping, Bernadette SG:EX FW: Bon Voyage Gas Grocery & Car Wash - Agr 22616 - Prince George - SIGNED 30 day suspension letter - June 28 to end of day July 27, 11 - Case: 899234 - UPDATE
From: Mulcahy, William SG:EX Sent: Friday, June 24, 2011 8: 15:49 AM To: Litke, Larry SG:EX; Chamberlain, Robert D SG:EX Subject: FW: Bon Voyage Gas Grocery & Car Wash - Agr 22616 - Prince George - SIGNED 30 day suspension letter - June 28 to end of day July 27, 11 - Case: 899234 - UPDATE Auto forwarded by a Rule
From: Gordon Board [mailto:GBOARD@BCLC.com] Sent: Thursday, June 23, 2011 3:31 PM To: Garth Pieper; Tom Maryschak; Mickelson, Alain SG:EX; Meilleur, Len SG:EX; Mulcahy, William SG:EX; Kraan, Karen SG:EX; RNM Cc: Evonne Tang; Nicole Wu; ALL- Sales Administration Subject: Bon Voyage Gas Grocery & Car Wash - Agr 22616 - Prince George - SIGNED 30 day suspension letterJune 28 to end of day July 27, 11 - Case: 899234 - UPDATE Sorry, this is a 30 day suspension. Thanks, Gord
Gordon Board
Manager, Lottery Security Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 604 228 3009 C gboard@bclc.com bclc.com
s.17
From: Gordon Board ( ( Sent: Thursday, June 23, 2011 3: .... _ r'M ' To: Garth Pieper; Tom Maryschak; Mickelson, Alain SG:EX; 'Meilleur, Len SG:EX'; Bill MULCAHY
(William.Mulcahy@gov.bc.ca); 'Karen.Kraan@gov.bc.ca'; RNM Cc: Evonne Tang; Nicole Wu; ALL- Sales Administration Subject: Bon Voyage Gas Grocery & Car Wash - Agr 22616 - Prince George - SIGNED 30 day suspension letterJune 28 to end of day July 27, 11 - Case: 899234 Hi, The attached 30 day suspension letter will be served on this R/T location and all lottery products removed and lottery equipment disabled. As well during the suspension period all R/T staff has to be successfully re-trained by BCLC. Tom, please ensure I am informed this location has met all the conditions of the suspension in order for them to be reactivated on July 28, 11. Kamloops RNM: Please print a copy for the Agr file and add the appropriate NOTES to PROD.
Thanks, Gord
Gordon Board
Manager, Lottery Security Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 604 228 3009 gboard@bclc.com bclc.com
s.17
From: Gordon Board Sent: June 18, 201112:20 PM To: Garth Pieper; Tom Maryschak Cc: Evonne Tang; Nicole Wu Subject: Bon Voyage Gas Grocery & Car Wash - Agr 22616 - Prince George - DRAFT suspension letter - June 28,
11.docx - Case: 899234 Hi, The attached 'DRAFT suspension letter' will be signed and delivered to you in order forthe suspension to be executed on 11-06-28.
Thanks, Gord
Page 383 JAG-2012-00350
Gordon Board
Manager, Lottery Security Corporate Security & Compliance, BcLc 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 604 228 3009 C gboard@bclc.com bclc.com
s.17
This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email.
To:
Cc: Subject:
Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT
..
To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 15/06/2011 Category: Retailer Improprieties Sub Category: Selling To Minors Contact: Bon Voyage Gas Grocery & Car Wash MiddleName: 140-4488 HIGHWAY 16 WEST PRINCE GEORGE, BC V2N 6X6 Canada PRINCE GEORGE 250-964-8859 Person: s.22 Site Location: Bon Voyage Gas Grocery & Car Wash 140-4488 HIGHWAY 16 WEST, PRINCE GEORGE, BC, V2N 6X6, Canada 250-964-8859 CASE DETAILS Case #: 00899234 Subject: GPEB Suspension Letter - Bon Voyage Gas Grocery & Car Wash - Selling Lottery Tickets to Minors Description: NOTES: REPORTED: 11-06-15 - Security received the notification fax from GPEB
1
Page 385 JAG-2012-00350
Submitt
ref:OOD8bj6y.500CEqbLC:ref
This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email.
Len, s.22 The LR seller at the Bon Voyage Gas, Grocery & Car Wash, was in to our office and wanted to make s.22 concerns known about the 30 day suspension the business received. s.22 feels responsible for what took place and that the thirty days was "heavy" for the owners who are good business people. s.22 is aware of the appeal process the business can take. I will be providing s.22 with the general number for Registration Division and have s.22 ask for yourself. Just the Heads Up. Barry Barry Henetiuk Special Provincial Constable Gaming Enforcement Investigations and Regional Operations Gaming Policy & Enforcement Branch Ministry of Public Safety and Solicitor General #211 - 1577 - 7th Avenue Prince George, B.C. Ph. 250612-4168 Fax. 250612-4130
This message is confidential and is intended only for the individual named. It may contain privileged information. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Any unauthorized disclosure is strictly prohibited. If you receive this e-mail in error, please notify the sender immediately and delete this e-mail from your system.
of
BRITISH COLUMBIA
The Best Place on Earth
Ministry of Public Safety and Solicitor General Gaming Policy and Enforcement Branch
Registration and Certification Division 3ed Floor, 910 Government 5t PO Box 9202 Stn Prov Govt Victoria Be 9J1
vaw
FAX MESSAGE
# of pages (including this sheet): 1
Date:
14 June 2011
To:
Mr. Gordon Board, Manager Lottery Security British Columbia Lottery Corporation Delivered by email
From:
Material contained in this fax transmission may be confidential and should be delivered only to the addressee. If all pages are not received, or received in error please contact the sender at telephone number (250) 3566320.
Dear Gord: Please be advised that this office recently received Reports of Findings (ROF) from our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the information which has resulted in the fol/owing action: 1. Jolley Market Food Limited. Jolley Market Foods, BE# 15266 - 30 day site suspension (July 1st , - July 30th , 2011) 2. oCfan Investments Inc. Bon Voyage Esso, BE# 10889 - 30 day site suspension (July 1st ...; July 30 th , 2011) 3. Day's Night Stores (1996) Ltd. Canadian Tire Gas Bar, BE# 09002 - 30 day site suspension (July 1St, - July 30 th , 2011) 605085 BC Ltd. Eastway Esso, BE#11722 - 45 day site suspension. (July 1st -August 14. 2011). rep.orted to thiS' bfflce. The service provider suspensions resulting from a breach of conditions are in keeping with the violation terms as set out in your Progressive Discipline Directive. The decision letterswil/ be sent out by courier to the service providers, attention of the Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safe-keeping of products during this period of registration suspension.
,-
//--Yours (
,'1.,
rei Y,
BRITISH COLUMBIA
The Best Place on Earth
INVESTIGATIONAL LOG:
INV 42678
RE: Bon Voyage Gas, Grocery & Car Wash Selling Lottery to Minors Prince George, BC
s.22 not happen again. was very concerned and was advised ofthe possible consequences of selling to minors.
B.L. Henetiuk 11-06-13 The investigator reviewed the circumstances of this file and management at this store are doing their due diligence in the selling of lottery products to minors. The LR seller was s.22 I am satisfied s.22 will not sell to s.22 minors in the future. No investigative enforcement action was taken on or the Business. It will be left with Registration Division to follow up as they deem s.22 s.22 necessary with the Registrant, It should be noted that was s.22 not interviewed but was advised of the circumstances from A no charges are being pursued in this matter, the lottery ticket purchased as well as the operators notes will be retained on the file. GOS Data form completed. ROF prepared and forwarded to Len MEILLEUR, Director, Lotteries Registration. No Further action required by this office and file will be as hereunder noted. CONCLUDED HERE:
d24
Date: 11-06-14
of Public Safety and Solicitor General ---Gaming Policy & Enforcement Investigations and Regional Operations Div.
BRITISH COLUMBIA
The Best Place on Earth
RE: Bon Voyage Gas, Grocery & Car Wash SeIling Lottery to Minors Prince George, BC
INVESTIGATIONAL LOG:
INV 42678
s.22 2011-06-06 Internal checks were conducted and identified GAMW as the Contract Manager(LOA #22616) ofBCLC Retailer # 3509 - Bon s.22 Voyage Gas, Grocery & Car Wash located at 140-4488 Hwy. 16 W. Prince George, BC.
On 201IJUN06 @ 1420 hours, I attended the store and interviewed the store manager, s.22 and informed s.22 of the sale of lottery products to the minor. The s.22 offending employee was identified as
s.22 s.22 was BCLC trained s.22 was re - tested shortly after s.22 was hired. provided a copy of the BCLC Test s.22 s.22 which completed. was very concerned about this incident and stated management continually stress to their employees to id minors for tobacco and lottery products. This is done verbally by the owner/registrant at monthly staff meetings and s.22 is always reminding staff of the unwritten policy if they even slightly doubt a s.22 patron to be a minor to ask for ID. stated s.22 has even interrupted sales to ensure minors are not being sold lottery products. s.22 assured me that all staff are aware s.22 of the issue of selling lottery or tobacco to minors and once is spoken to, this will not happen again. We reviewed the surveillance video and confirmed the s.22 transaction. was most cooperative with the investigator.. The investigator explained that at the conclusion of my investigation, a report would be prepared and sent to our Registration Division for any action they deem necessary. s.22
s.22
had viewed the video surveillance and recalled thinking s.22 There was nothing outstanding about the transaction that stands s.22 out. If s.22 suspected the customer was a minor s.22 would have asked her for ID, which is s.22 normal practice and what s.22 tries to be diligent at. The unwritten store policy is to ask for ID from persons who appear to be under the age of 30. s.22 acknowledged s.22 understanding about selling to minors and confirmed that management regularly remind s.22 staff. advised s.22 s.22 assured me this would s.22 not happen again. was advised of the possible consequences of selling to minors.
Investigator: B.L. Henetiuk Date: 11-06-14 Supervisor: R.D. Chamberlain
Page 391 JAG-2012-00350
(::-. of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
BRITISH COLUMBIA
TIle Best Place on Earth
INVESTIGATIONAL LOG:
INV 42678
RE: Bon Voyage Gas, Grocery & Car Wash Selling Lottery to Minors Prince George, BC 11-06-02 File opened. Commenced Investigation.
INCIDENT SYNOPSIS:
On 2011JUN 02, Northern Region Investigation Division entered into an investigation to determine if targeted lottery retailers were selling lottery products to minors under the age of 19, contrary to the Gaming Control Act, Section 89(3) - sale of lottery tickets to a minor. This was a coordinated investigation with Northern Health Tobacco Enforcement Officer whose interest was to determine if retailers were violating the Tobacco Control Act by selling tobacco to a minor.
11-06-02
On 2011-06-02 the investigator met with Northern Health Tobacco Enforcement Officer, Dale GIRLING at his office and discussed the approach of this joint investigation. A Northern Health vehicle was utilized. Two seventeen year olds - one male and female, under contract with Northern Health were the minor purchasers for this investigation. At 1605 hrs. the investigator along with the two operators attended to the Mohawk on 15t and they observed me purchase a $1.00 Wild Cherry S & W ticket. The investigation commenced and Dale GIRLING gave direction as to which retailer would be approached and which purchaser would attempt to make a specific purchase - lottery or tobacco. The investigation was conducted at 10 locations in Prince George, B.C. and 4 of these retailers illegally sold lottery products' scratch tickets' , to the minor. On 2011JUN 02 @ 1604 hours, one of the lottery retailers who did illegally sell lottery products to the minor was the Bon Voyage Gas, Grocery & Car Wash located at # 1404488 Hwy. 16 W. Prince George, BC. The employee sold a" Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. The investigator took possession of the ticket as well as the Lottery Enforcement investigational form completed by the operator.
B.L. Henetiuk
Date: 11-06-14
of Public Safety & Solicitor Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
DATED: 2011 JUN 13
CONFIDENTIAL This document is the property of the Investigations and Regional Operations Division, Gaming Enforcement. It is confidential and shall not be disclosed or divulged, in whole or in part, without prior consent of the writer.
s.22
- Post Registration Investigation DOB: s.22 GAMW# s.22 #140 4488 Hwy. 16 West Prince George, B.C. V2M 5M8 s.22 Phone Contact GPEB File # INV 42678
BACKGROUND: is the Contract Manager for BCLC Retailer # 3509, BCLC LOA #22616 - Bon Voyage Gas, Grocery & Car Wash located at #140-4488 Hwy. 16 W. Prince George, BC.
s.22
On 2011JUN 02, Northern Region Investigation Division entered into an investigation to determine if targeted lottery retailers were selling lottery products to minors under the age of 19, contrary to the Gaming Control Act, Section 89(3) - sale of lottery tickets to a minor. This was a coordinated investigation with Northern Health Tobacco Enforcement Officer, whose interest was to determine if retailers were violating the Tobacco Control Act by selling tobacco to a minor. SCOPE OF EXAMINATION AND FINDINGS IN GENERAL: On 2011 JUN 02, the investigation was conducted at 10 locations in Prince George, B.C. and 4 of these retailers illegally sold lottery products to the minor. On 2011JUN 02 @ 1604 hours, one of the lottery retailers who did illegally sell lottery products, 'Scratch lottery ticket', to the minor was the Bon Voyage Gas, Grocery & Car Wash located at #140 - 4488 Hwy. 16 W. Prince
Investigator: B.L. Henrtiuk GPEB File # INV 12345 Page 1
Page 393 JAG-2012-00350
of Public Safety & Solicitor ..I Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
George, BC. The employee sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. On 2011JUN06 @ 1420 hours, I attended the store and interviewed the s.22 store manager, and informed s.22 of the sale of lottery products to the minor. The offending employee was identified as s.22
s.22 s.22 was BCLC trained was s.22 s.22 re - tested shortly after s.22 was hired. provided a copy of the s.22 s.22 BCLC Test which completed. was very concerned about this incident and stated management continually stress to their employees to id minors for tobacco and lottery products. This is done verbally by the owner/registrant at monthly staff meetings and s.22 is always reminding staff of the unwritten policy if they even slightly doubt a s.22 patron to be a minor to ask for 10. stated s.22 has even interrupted sales to ensure minors are not being sold lottery products. s.22 assured me that all staff are aware of the issue of selling lottery or tobacco to minors and once is spoken to, this will not happen again. We reviewed s.22 s.22 the surveillance video and confirmed the transaction. was most cooperative with the investigator.
s.22 s.22
s.22 had viewed the video surveillance and recalled thinking of legal age. There was s.22 nothing outstanding about the transaction that stands out. If s.22 suspected the customer was a minor s.22 would have asked s.22 for 10, which is s.22 normal practice and what s.22 tries to be diligent at. The unwritten store policy is to ask for 10 from persons who appear to be under the age of 30. s.22 acknowledged s.22 understanding about selling to minors and s.22 confirmed that management regularly remind staff. advised s.22 s.22 s.22 s.22 not happen again. possible consequences of selling to minors.
DISCUSSIONS: No investigative enforcement action was taken on or the s.22 Business. It will be left with Registration Division to follow up as they deem necessary with the Registrant, who was not interviewed by the
Investigator: RL. Henrtiuk GPEB File # INV 12345 Page 2
Page 394 JAG-2012-00350
MinIstry of Public Safety & Solicitor Gent..-al Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
r---.-
I.
REPORT OF FINDINGS
investigator. manager,
s.22
s.22
RECOMMENDATION: Nil.
Approved by:
B. L. Henetiuk Investigator Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement
Bob Chamberlain Regional Director, Northern Region Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement
Pages 396 through 397 redacted for the following reasons: ---------------------------s.22
LOTTERY ENFORCEMENT
DATE:5,
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PURCHASE INFORMATION
Did the clerk ask for identification? Did the clerk ask for age verification? Was Lottery Products sold to the minor? Was the Lottery product keyed into the Cash Register? TYPE OF LOTTERY PRODUCT SOLD Product
-.IL" NO _'_
NO / '
YEsLNO_ YES
NO_
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. Price YES
-'--NO
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Signature of Minor:
s.22
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s.22
@GO '
&550
Personal information provided to British :;: )In],: Lottery Corpnratinn (BCLC) will be used for the purposes of:
a) BCLC's operation of its retailer lotteI''' . and any related matters; b) communication between BCLC and its retailers and their staff on lottery or othe' matters; c) processing prize claims; d) assisting BCLC and/or the provincial govemment with any aspect <:. :,peratfclll of any existing or future responsible play programs, policies, measures or initiatives; and e) helping B I ,C plan future lottery operations, The authority fer obtaining this infonnal C)\ is fJund in Section 26 (c) of the Freedom of information and Protection of Privacy Act (BC) and the Gaming Contl';/ 4ct (!JC). Questions regarding the collection of personal information may be directed to BCl.C's FOI Coordinator, at :'.1 :;;eymour Street, Kamloops, BC, V2C lE2, phone
i r------'--------.... --1.-..,
Tum to Test -7
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Agreement #:
_
Challeng'
Opn-Site Training
o Remote
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o Regional
Oper'ator Certification
I
Send this cc: '" r sheet to your Regional Sales Administrator via fax, interoffice mail or @bclc.com scan and en ill t to Enter result .I.nd
...
_,1_,..
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III.
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Application for Registration Lottery Retail Contract Manager or Designate Contract Manager
s.22
Keep your personal information safe, Your completed copy of this form should be stored in a safe and secure place, or should be destroyed in a secure manner.
Page 30f6
Pages 402 through 405 redacted for the following reasons: ---------------------------s.22
....
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Scratch the play area. Find three (31 identical prize amounts, win that prize. Find three (31"ON,ou" symbols, win $1,000 instantly.
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FILE:
INV.
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ITRAK#
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IRIMS# _
Section 86
INVESTIGATOR: CAPTION:
uk
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LOCATION: 7 c::k:kl
11
H/AJOd
CLASSIFICATION OF FILES
CATEGORY OFFENCE
ILLEGAL GAMING
{)
CLEARED
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"
0 0 0 0 0
CGHouse Illegal Lottery Internet VGM Other Assault Cheat at Play C.O.C. Counterfeit G.C.A. Loan Sharklng Money Laundering'SCT Theft Threats Prohibited VSE ProhIbited OTHER
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* status:
Assigned To:
Occurrence #:
41891
* File Created:
File #:
Yes
42680 .02-JUn-2011t!lID 06-JUn-20111lm1
* Source Type:
* Region:
Form Date:
* Received Date:
* Type:
Secured
...
Service Provider
* Name
GPEB
10 Tag#
Occurrence Location
Site Location:
Site Location Other:
.Occurrence Date/Time:
02-Jun-20111l!l!l10:00 AM
Occurrence Details
Synopsis:
Under Cover Operation on l;-ottery Retailers seHlng-to Minors on June 2nd, 2011
Occurrence:
Tobacco and Gaming organized and targeted Jolley Market Foods in Prince George. Details: Report of Findings prepared and submitted by Investigations. BCLC issued a 30 day site suspensIon from June 28th July 27th, 2011. John TYMOFlCHUK is the owner, Lottery Operations Agreement Manager and On-Site Manager. Our file is now concluded as of-Jl.ine 23rd, 2011. .
Subjects
Subject Type: Subject Name Address Phone #
...
Jolley Market Foods ltd Tymofichuk, John 4653 Highway 16 West, Prince George, BC, Canada, V2N 5M8
s.22
Subject of complaInt
Warned
Subject of Complaint
s.22
e Counterfeit--=Dc:"t=a:..:i1=s Serial #:
- - - - - - - - - - - - - - -_ .....
Denomination:
...
Pollc.e Force 'Name:
IRIMS #: 899225 Investigating Officer Name: I-Trak #:
Exhibit Details
...
Other Description:
* Exhibit Type:
* # of Exhibits:
Seized:
Forfeit:
Su
orting Documents
* Type:
* Attach:
...
* File #:
42643
Related Occurrences
File #
Occurrence # Source Type
...
Created 07-Jun-2011 23-Jun-2011 Status Concluded .Concluded other
42643 42680
41856 42513
Internal Source
...
Cleared: .
Assault Cheat At Play Code of Conduct CounterfeIt Fraud XG.C.A Loan Sharklng Money LaunderIng Other Theft Threats
Administrative Charge CC . Charge GCA Fines Levied Intelligence X Other Restitution Ordered 1VN Unfounded Warning - Written/Verbal
Page 410 JAG-2012-00350
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Complainant Notified: Yes
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* Status:
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Occurrence #:
s.15
20-DeCC20111llID
* File Created:
File #:
* Source Type:
* Region:
.* Type:
Internal Source
Northern
Form
Date:
* Received Date:
General
* Name
GPEB
1D Tag #
Service Provider
_
Occurrence Date/Time:
02-JUn-201111m11O:00 AM
'Occurrence Details
Synopsis: Post Registration-Jolley Market Foods Case #899225
Occurrence:
Undercover Operation on LotteI)' Retailers seiling to Minors on June 2, 2011.
Details:
Prepared and submitted a Report of Findings. BCLC 8< GPEB Issued a 30 day site suspension starting June 28th - July 27th, 2011. Our file is nowconcluded as of June 23/2011.
Section 86 Web
Subject Type
..
Name
Address Type
Address
it
Subject of Complaint
Ltd
7072
(
Counterfeit Details'Counterfeit Serial #:
(
_
Denomination:
Police Details
Police Called: . Police File #:
Badge #: Police Force Name: IRIMS #, 899225
Exhibit Details
Exhibit Type: Other Description:
# of Exhibits:
* Total Value:
$
Seized:
Forfeit:
C:e:
File #: 42643
Documents
Attach:
Related Files
Related Occurrences
File # 42680 42643
...
Source Type Other Other
Occurrence #
41891 41856
Created
07-Jun-2011 07-Jun-2011
Status
Con"e1uded
Concluded
File Statistics
Scored By: Categorl': Offence: GPEB - Lottery Prod . Assault Cheat At Play Code of Conduct Counterfeit Fraud XG.C.A . Loan Sharking
Money Laundering
Cleared:
X AdmInistrative
Intelligence Other
RestItution Ordered
(-'
. . . . . COLUMBJA
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BRITISH
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Jolley Market Foods Ltd
I Change Alert'
Or anization Names
Reason:
---c--------------
..
Name Type:
Name:
LegalName
Addresses
Address Type:
..
* Effective Date: * Country:
Canada
Unit:
*Street:
City:
* Province/State: .
British Columbfa
postal/Zip Code:
Address Type
Effa"dive Date
Address
4653 Highway 16 West, Prince George, BCI Canada, V2N SMa
Physical
28-Jan-2011
Contact Information
Phone Type, Country
Code
Area
Code:"
Pho.ne Number:
Ext.:"
Select
250 250
964'7072 964-4221
Other Information
t..
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i-'---O-th-e-r
----i
Details:
'.
Details
Ownership: L&G Override Risk:
No
FYE (MM/DD): Incorp..Date:
Ilml
Identification
...
Identification Number:
* Identification Type:
Issued By:
lR BClC BE #
15265
Revenue
Payment .Override:
:..:-
. (If HlG, please .lIst Casinos) (If CGC, please list Bingo Halls)
Casino/Hall:
Casino-and Halls:
Name:
Gamin
Account Details.
Institution #:
Bank#: Active:
TraJ'.1sit #:
No
.A
File:
Report Type:
Report Status:
Due Date:
...
Subject Type:
Page 415 JAG-2012-00350
- File #:
Status;
c_
_
Gaming Information and Services
Individual Profile
GBC 10: 248700 Alert:
Know yt!urlfmFt, p/wwllhL/1 Ft
Help((D
Tymofichuk, John
....
Name
First Name:
John
Middle:
s.22
Middle:
last Name:
Tymofichuk
Alias
....
Name Type:
Name:
Addresses
* Effective Date;
Unit:
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* Country:
Canada
* Postal I
Address Type
Effective Date
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Phone Information
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Phone Type:
country
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?011-rlfi-21
Other Informatio",n,,-
_ ..__
....
Other Type:
Details:
Details
Gender:
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....
Date of Birth: rllm
Marltial Status:
Deceased:
Place of Birth:
s.22
Citizenship:
s.22
Dual
Identification
Identification Type:
Identification Number:
Issued By:
S.I.N.
s.22
Ap Iications
File # 10 Tag # Employer Status Effective
Categ,orles
GWREG-161009 46761
Jolley Market Foods Ltd Approved 28-May-2008 to lR BClC Signatory, LR Retail Store Mgr 27-Aug-2011
Occurrences - Secured"--'F-'i"le"s"--
_
Subject Type:
....
[';891
[currence #:
File #: 42680
Status: Assigned
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...
Subject Type:
File #: 30346
Status:
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30144
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7011-01i-71
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Name
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42680
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Classification:' Barred I Prohibited 0 Charged 0 Other 0 S"bJsc! of Complaint IZI Vic!im 0 Warned 0 'MInes' 0 Comrtl.llntSrihd/or lottery compliance ovenl .' '. ,'. '.' .. ' " ' . . , -: ..",.')'" ''','.' ,.... '.''''.'.'''.',i);''
s.22
Case: 00899225 Case Information: Case Owner: Gordon Board Case Number: 00899225 Legacy System 10: Parent Case: Status: Closed Date/Time Assigned to Investigator: 15/06/20113:19:00 PM Date/Time Player Contacted: Occurred On Date/Time: Occurred To Date/Time: Dispatch Notes: R/T employee sold a 5 & W ticket to a minor during a GPEB undercover operation. Contact Information: Contact Name: John Tymoflchuk Middle Name: s.22 Common First Name: DaB:
s.22
Priority: Medium Case Origin: Email Case Record Type: Lottery Investigations
Person Type: Account Name: Joiley Market Foods Address Information: 4653 HIGHWAY 16 WEST PRINCE GEORGE, BC, V2N 5M8 Description Information: Site Location Information: Account Name: Jolley Market Foods Agreement #: 28039 Product Information: Gaming Channel: Lottery Ticket CNTRL #: Book#: Investigative Narrative: L1NV Category: L1NV Sub-Category: Retailer Improprieties Selling To Minors
Address Information:
10f7
Substantiated
- 11-06-15 - Security received the notification fax from GPEB regarding the issuance of suspension decision letter to retailer location for selling lottery tickets to minor and details as below:
Dear Gord: Please be advised that this office recently received Reports of Findings (ROF) from our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the informationwhich has resulted in the follOWing action: - Jolley Market Food Limited. Jolley Market Foods, BEn 15266 - 30 day site suspension (July 1", - July 30" ,2011).
File # 42680 - John TYMOFICHUK is the owner, Lottery Operations Agreement Manager{#280391) and On-Site Manager of BCLC Retailer # 0835 - Jolly Market Foods located at 4653 Hwy. 16 W. Prince George,BC. On 2011JUN 02 @ 1801hours, a s.22 lottery retailer sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. No charge.
The service provider suspensions resulting from a breach of conditions are in keeping with the violation terms as set out in your Progressive Discipline Directive. The decision letters will be sent out by courierto the service providers,attention ofthe Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safe-keeping of products during this period of registration suspension.
Yours sincerely,
20f7
ACTIONS TAKEN BY BClC SECURITY: ACTION TAKEN BY BClC SECURITY: - 11-06-15 - File opened. NWu -1106-17 Contacted GPEB and obtained their agreement to allow SCle to change the suspension dates in order to meet with the scheduled removal of lottery products during normal business weeks arid then the return of the lottery products during our normal business weeks. RSM, Tom MARYSCHAK was advised of the suspension dates.
. - A 'draft 30 day suspensIon letter for June 28 to end of day July 27' was sent to Sales (Garth PIEPER & Tom MARYSCHAK) that Sales will execute on the LOA signatory, John TYMOFiCHUK, for Jolley Market Foods on June 28, 11.
SUI- Sec 86 to GPEB, Update to Sr. Executive and deliver of the letter
0.0.11-06-28
UPDATE: 11-06-24 - 11-06-23 - The following Items were completed: a} Sec 86 sent to GPEB b} Sr. Executive, Public Affairs and Legal informed of the suspension - 11-06-23 - The original '30 day suspension letter' was given to RSM Tom MARYSHAK to have Sales serve on the R/T location to completed the suspension of their account. -11-06-23 - A copy of the attached '30 DAY suspension letter' was sentto Sales (Garth PIEPER & Tom MARYSCHAK) that will be delivered to Sales in order that termination letter can be delivered to the LOA signatory, as well as a copy to GPEB Registration and Kamloops RNM (copy for Agr file and add NOTES to PROD).
30f7
SUI - to complete the training 0.0.11-07-22 (GW. BOARD) Manager Lottery Security
UPDATE: 11-07-15 -11-07-13 - The following e-mail was received from TM Bob CUTWAY confirming all the R!TStaff have been retrained:
"-----Original Message----From: Bob Cutway Sent: Wednesday, July 13, 201110:10 AM To: Gordon Board Cc: Tom Maryschak Subject: RE: Jolley Market 30 day suspension
Good morning, training at the Jolley Market was compieted iast night at th.eir staff meeting. All were in attendance and I have the tests. Gord,do you need me to send them to you? please advise, Bob"
- 11-07-15 - Message sent to Sales Admin Informing them that the 'retraining' requirement has been compieted and once the 30 day suspension period (June 28 to end of day July 27) has ended this location can
be activated.
40f7
Police Information: Police File #: GPE Information: Section 86 Status: GPEB Notified GPE File #: 42680 Additional Information: Language Line: . Exhibit:
Description Information: Subject: GPEB Suspension Letter - Jolley Market Foods - Selling lottery Tickets to Minors Description: Web Information: Date/lime Opened: 15/06/20113:33:03 PM Contact Roles: Name: Garth Pieper Title: Sr Sales Manager Provinciai Role: BClC Internal Account Location: BCLC - Vancouver Email: gpleper@bclc.com Phone: Fax: Mobile: s.17 Description:
50f7
Name: Tom Maryschak Title: Regional Sales Manager Role: BClC Internal Account location: BClC - Vancouver Email: tmaryschak@bclc.com Phone:
Fax:
Mobile: Description:
Activity Historv: Subject: GPE Notified Task: 1 Due Date: 23/06/2011 Assigned To: Amy l Byrne last Modified Date/Time: 23/06/2011 Comments: Anotification has been sent to GPE. Information sent to GPE was; Case /I Subject Description Submitted date
Subject: Has the training been completed? Task: 1 Due Date: 22/07/2011 Assigned To: Gordon Board last Modified Date/Time: 15/07/2011 Comments: Training completed - message rec from TM on Juiy 13. Has the training been completed? Give letter to Sales
6 of7
There Is a Customer Support case that mignt need to result In progressive discipline action. Please review.lhe case associated with this task and take appropriate action. If Progressive Discipline Is . required you must create a PD record.
Progressive Discipline:
PD Record #: PD-002615 PD Status: Action Complete Infraction Comments: Seiling to Minor - 30 day suspension Start of gaming day June 28 to end of gaming on July 27,11 Classification: Discipline Administered: Suspension
Related Content: SF 89922S -Jolley Market Foods - SIGNED suspension letter - June 28, 11 Last Modified: 21/06/2011
70f7
Chamberlain, Robert D SG:EX Friday, June 24,20118:16 AM Kipping, Bernadette SG: EX FW: Jolley Market Foods Agr 28039 Prince George SIGNED 30 day suspension letter . . June 28 to end of day July 27, 11 Case: 899225 UPDATE
From: Mulcahy, William SG:EX Sent: Friday, June 24, 2011 8:16:02 AM To: Litke, Larry SG:EX; Chamberlain, Robert D SG:EX Subject: FW: Jolley Market Foods - Agr 28039 Prince George SIGNED 30 day suspension letter June 28 to end of day July 27, 11 - Case: 899225 UPDATE Auto forwarded by a Rule
William Mulcahy, Director ofLottery Investigations Special Provincial Constable Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch Ministry ofPublic Safety and Solicitor General Desk:604-660-G278 . s.17 Cell: William.Mulcahy@gov.bc.ca
This message Is confidential and is inlended only lor the Individuai named. It may contain privileged Inlonmation. II you are not the named
addressee-you should not disseminate, distribute or copy this error, please notify the sender imO)ediately and delete thIs Any unauthorized dIsclosure is strictly prohibited. If you receive this e-mail In from your system.
From: Gordon Board [mallto:GBOARD@BCLC.comJ Sent: Thursday, June 23, 2011 3:31 PM To: Garth Pieperj Tom MaryschakjMlckelson, Alain SG:EXj Meilleur, Len SG:EX; Mulcahy, William SG:EX; Kraan, Karen SG:EXj RNM Ce: Evonne Tang; Nicole WUj ALL- Sales Administration SUbject: RE: Jolley Market Foods Agr 28039 . Prince George SIGNED 30 day suspension letter - June 28 to end of day JUly 27, 11 case: 899225 . UPDATE Sorry, this is a 30 day susPension. Thanks, Gord
Gordon Board
Manager, Lottery Securily Corporate Security & Compliance, BCLC 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 604 228 3009 C gboard@bclc.com bclc.com
Page 428 JAG-2012-00350 s.17
Sent: Thursday, June 23, 2011 3:>._ I'M To: Garth Pieperi Tom Maryschaki Mickelson, Alain SG:EXi 'Meilleur, Len SG:EX'i Bill MULCAHY
(William,Mulcahy@gov.bc.ca)i 'Karen.Kraan@gov.bc.ca'i RNM Cc: Evonne Tangi Nicole WUi ALL- Sales Administration Subject: Jolley Market Foods - Agr 28039 - Prince George - SIGNED 30 day suspension letter - June 28 to end of day July 27, 11 - Case: 899225 . Hi, The attached 30 day suspension letter will be served on this R/T location and all lottery products removed and iottery equipment disabled. As well during the suspension period all R/T staff has to be successfully re-tralned by BCLC, Tom,please ensure I am informed this location has met all the conditions of the suspension in order for them to be reactivated on July 28, 11. Kamloops RNM: Please print a copy for the Agr file and add the appropriate NOTES to PROD.
Thanks, Gord
Gordon Board . Manager, Lottery Security Corporate Security & Compliance, BCLC
2940 Virtual Way, Vancouver, B.C. V5M OA6 T 604 228 3009 C
s.17
gboard@bclc.com bclc.com
From: Gordon Board
SUbject: Jolley Market Foods - Agr 28039 - Prince George - DRAFTsuspension letter - June 28/ 11.docx - Case:
B9922S . . . Hi, The attached 'draft suspension letter' will be signed and delivered.to Sales in order for the suspension to be executed on 11-06-28.
Thanks, Gord
Page 429 JAG-2012-00350
Gordon Board
Manager. Lottery Security '. . Corporate Security & Compliance, Be( 2940 Virtual Way, Vancouver, B.C. V5M OA6 T 604 228 3009 C gboard@bclc.com bclc.com
s.17
This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission, If you have received this email in error, please notify the sender immediately and delete the email.
Bernadette SG:EX(
From: Sent: To: Cc: SUbject:
SecuritylnfoReq [Securitylnforeq@BCLC.com] Thursday, June 23, 2011 9:58 AM GPEB 86 Reporting Northern GPEB:EX Lolterylnv BCLC GPE Section 86 Report Notification - Case # 00899225 ref:00D8bj6y.500CEqbKE:ref
Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 15/06/2011 Category: Retailer Improprieties Sub Category: Selling To Minors Contact: Jolley Market Foods MiddleName: 4653 HIGHWAY 16 WEST PRINCE GEORGE, BC V2N 5M8 Canada PRINCE GEORGE 250-964-7072 Person: John Tymofichuk Site Location: Jolley Market Foods 4653 HIGHWAY 16 WEST, PRINCE GEORGE, BC, V2N 5M8, Canada 250-964-7072 CASE DETAILS Case #: 00899225 . Subject: GPEB Suspension Letter - Jolley Market Foods Selling Lottery Tickets to Minors Description: NOTES: REPORTED: - 11-06-15 - Security received the notification fax from
Page 431 JAG-2012-00350
GPEB re(. ling the issuance of suspension d( . ion letter to retailer location for selling lottery tickets to minor and details as below: Dear Gord: Please be advised that this office recentiy received Reports of Findings (ROF) from our Prince George office pertaining to the sale of lottery tickets to minors. I have reviewed the information which has resulted in the following action: - Jolley Market Food Limited. Jolley Market Foods, BE# 1526630 day site suspension (July 1st, - July 30 th , 2011). .
File # 42680 - John TYMOFICHUK is the owner, Lottery Operations Agreement Manager(#280391) and On-Site Manager of BCLC Retailer # 0835 - Jolly Market Foods . located at 4653 Hwy. 16 W. Prince George, BC. On 2011 JUN 02 @ 1801 hours, a s.22 lottery retailer sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor. No charge.
The service provider suspensions resulting from a breach of conditions are in keeping with the violation terms as set out in your Progressive Discipline Directive. The decision letters will be sent out by courier to the service providers, attention of the Contract Manager. We anticipate that you will be contacting the retailer to arrange termination of sales and safekeeping of products during this period of registration suspension. Yours sincerely, Leonard J. Meilleur Director/Deputy Registrar Lotteries Registration
ACTIONS TAKEN BY BCLC SECURITY: ACTION TAKEN BY BCLC SECURITY: - 11-06-15 - File opened. NWu -11-06-17- Contacted GPEB and obtained their agreement to allowBCLC to change the suspension dates in order to meet with the scheduled removal of lottery products during normal business weeks and then the return of the lottery products during our normal business weeks. RSM, Tom MARYSCHAK was advised of the suspension dates. - 11-06-18 - A 'draft 30 day suspension letter for June 28 to end of day July 27' was sent to Sales (Garth PIEPER & Tom MARYSCHAK) that Saies will execute on the LOA signatory, John TYMOFICHUK, for Jolley Market Foods on June 28,11. SUI- Sec 86 to GPEB, Update to Sr. Executive and deliver of the letter 0.0.11-06-28 (G.w. BOARD) Manager Lottery Security
Page 432 JAG-2012-00350
(
Submitted by (BCLC Employee): Nicole Wu Submitted on: 23/06/2011 Submitted to: GPEB - Northern Region Office . ref:00D8bj6y.500CEqbKE:ref
This email is intended only for the addressee. it may contain confidentiai or proprietary information that cannot be disciosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email.
of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
BRITISH COLUMBIA
The Best Place 011 Earth
RE: Jolly Food Mart - Selling Lottery to Minors Prince George, BC Business. It will be left with Registration Division to follow up as they deem necessary with the Registrant, TYMOFICHUK. A no charges are being pursued in this matter, the lottery ticket purchased as well as the operators notes will be retained on the file. GOS Data form completed, ROF prepared and forwarded to Len MEILLEUR, Director, Lotteries Registration. No Further action required by this office and file will be as hereunder noted. CONCLUDED HERE:
6:1/L ;.zr:/
B.L. Henetiuk, Investigator Gaming Enforcement Northern Region
Date: 11-06-14
C-'-linistry of Public Safety and Solicitor General Gaming Policy & Enforcement
BRITISH COLUMBIA
The Best Place on Earth
INVESTIGATIONAL LOG:
INV 42680
RE: Jolly Food Mart - Selling Lottery to Minors Prince George, BC 2011-06-06 Internal checks were conducted and identified GAMW s.22 John TYMOFICHUK as the owner, Lottery Operations Agreement s.22 Manager(#280391) and On-Site Manager of BCLC Retailer # 0835 - Jolly Market Foods located at 4653 Hwy. 16 W. Prince George, BC. On 2011 JUN 06 @ 1345 hours, I attended the store and interviewed the owners, John TYMOFICHUK and informed them ofthe sale of lottery products to the s.22 minor. The offending employee was identified as s.22 s.22 is BCLC trained and they provided a copy of the BCLC Test whichs.22 completed shortly afters.22 was hired. They were both very concerned about this incident and stated they continually stress to their employees to id minors for tobacco and lottery products. This is done verbally at staff meetings which are held every 3-4 months as well as in written communications in a staff information book that is required to be initialed by all staff. They assured me that they will once again bring this issue to the attention of all staff to ensure it does not happen again. The unwritten policy is to ID anyone who appears to be under the age of25. We reviewed the surveillance video and confirmed the transaction. They were most cooperative with the investigator. The investigator explained that at the conclusion of my investigation, a report would be prepared and sent to our Registration Division for any action they deem necessary. On 2011 JUN 06, I met with
s.22
immediately recalled all the details of the ticket s.22 purchase as s.22 sold it after asking the female for ID and she couldn' t produce any. s.22 normally asks for ID from persons who appear to be under the age of25. s.22 could not offer an explanation whys.22 made the sale without 10 but thought she was about 22 yrs. old. s.22 acknowledged s.22 understanding about selling to minors and confirmed that management regularly remind staff. s.22 assured me this would not happen again. s.22 was advised of the possible consequences of selling to minors. B.L. Henetiuk 11-06-13 The investigator reviewed the circumstances of this file and management at this store are doing their due diligence in the selling oflottery products to minors. s.22 I am satisfied s.22will not sell to s.22 minors in the future. No investigative enforcement action was taken on s.22 or the Investigator: RL. Henetiuk Date: 11-06-14 Supervisor: R.D. Chamberlain
Page 435 JAG-2012-00350
C:iinistry of Public Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
BRITISH COLUMBIA
The Best Place on Eatth RE: Jolly Food Mart- Selling Lottery to Minors Prince George, BC 11-06-02 File opened. Commenced Investigation. INCIDENT SYNOPSIS:
INVESTIGATIONAL LOG:
INV 42680
On 2011JUN 02, Northern Region Investigation Division entered into an investigation to determine if targeted lottery retailers were selling lottery products to minors under the age of 19, contrary to the Gaming Control Act, Section 89(3) - sale of lottery tickets to a minor. This was a coordinated investigation with Northern Health Tobacco Enforcement Officer whose interest was to determine if retailers were violating the Tobacco Control Act by selling tobacco to a minor. GAMING ENFORCEMENT ACTION:
11-06-02
On 2011-06-02 the investigator met with Northern Health Tobacco Enforcement Officer, Dale GIRLING at his office and discussed the approach of this joint investigation. A NOlihern Health vehicle was utilized. Two seventeen year olds - one male and female, under contract with Northern Health were the minor purchasers for this investigation. At 1605 hrs. the investigator along with the two operators attended to the Mohawk on lSI and they observed me purchase a $1.00 Wild Cherry S & W ticket. The investigation commenced and Dale GIRLING gave direction as to which retailer would be approached and which purchaser would attempt to make a specific purchase -lottery 01' tobacco. The investigation was conducted at 10 locations in Prince George, B.C. and 4 ofthese retailers illegally sold lottery products' scratch tickets' ,to the minor. On 20IIJUN 02 @ 1604 hours, one of the lottery retailers who did illegally sell lottery products to the minor was the Jolly Market Foods located at 4653 Hwy. 16 W. Prince George, Be. The employee sold a" Wild Chen)''' scratch and win lottel)' ticket for $1.00 to the minor. The investigator took possession of the ticket as well as the Lottery Enforcement investigational fonn completed by the operator.
B.1. Henetiuk
Date: 11-06-14
of Public Safety & Solicitor GenC,i1 Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
DATED: 2011 JUN 13
CONFIDENTIAL This document is the property of the Investigations and Regional Operations Division, Gaming Enforcement. It is confidential and shall not be disclosed or divulged, in whole or in part, without prior consent of the writer. John
s.22
TYMOFICHUK Post Registration Investigation s.22 DOB: GAMW # s.22 4653 Hwy. 16 West Prince George, B.C. V2M 5M8 Phone Contact 250 964-7072 GPEB File # INV 12345
BACKGROUND: TYMOFICHUK is the owner, Lottery Operations Agreement Manager(#280391) and On-Site Manager of BCLC Retailer # 0835 - Jolly Market Foods located at 4653 Hwy. 16 W. Prince George, BC. On 2011JUN 02, Northern Region Investigation Division entered into an investigation to determine if targeted lottery retailers were selling lottery products to minors under the age of 19, contrary to the Gaming Control Act, Section 89(3) - sale of lottery tickets to a minor. This was a coordinated investigation with Northern Health Tobacco Enforcement Officer whose interest was to determine if retailers were violating the Tobacco Control Act by selling tobacco to a minor. SCOPE OF EXAMINATION AND FINDINGS IN GENERAL: On 2011JUN 02, the investigation was conducted at 10 locations in Prince George, B.C. and 4 of these retailers illegally sold lottery products 'scratch tickets', to the minor. On 2011JUN 02 @ 1604 hours, one of the lottery retailers who did illegally sell lottery products to the minor was the Jolly Market Foods located at 4653 Hwy. 16 W. Prince George, BC. The employee sold a "Wild Cherry" scratch and win lottery ticket for $1.00 to the minor.
Investigator: B.L. Henetiuk
GPEB File # !NV 12345
Page I
Mhustry of Public Safety & Solicitor ..1 . Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
On 2011 JUN 06 @ 1345 hours, I attended the store and interviewed the s.22 owners, John TYMOFICHUK and informed them of the sale of lottery products to the minor. The offending employee was identified as
s.22
is BCLC trained and they provided a copy of the BCLC Test s.22 completed shortly after s.22 was hired. They were both very which concerned about this incident and stated they continually stress to their employees to id minors for tobacco and lottery products. This is done verbally at staff meetings which are held every 3-4 months as well as in written communications in a staff information book that is required to be initialed by all staff. They assured me that they will once again bring this issue to the attention of all staff to ensure it does not happen again. The unwritten policy is to ID anyone who appears to be under the age of 25. We reviewed the surveillance video and confirmed the transaction. They were most cooperative with the investigator.
s.22
s.22
immediately recalled all s.22 the details of the ticket purchase as s.22 sold it after asking the female for ID and she couldn't produce any. s.22 normally asks for ID from persons who appear to be under the age of 25. s.22 could not offer an explanation why s.22 made the sale without ID but thought she was about 22 yrs. old. s.22 acknowledged s.22 understanding about selling to minors and confirmed that management regularly remind staff. s.22 assured me this would not s.22 happen again. was advised of the possible consequences of selling to minors. DISCUSSIONS: No investigative enforcement action was taken on s.22 or the Business. It will be left with Registration Division to follow up as they deem necessary with the Registrant, TYMOFICHUK. RECOMMENDATION: Nil.
Page 2
of Public Safety & Solicitor Geklil Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement Branch
REPORT OF FINDINGS
Prepared by: Approved by:
Original Signed
B.l. He'netiuk . Investigator Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement
Bob Chamberlain Regional Director, Northern Region Investigations and Regional Operations Gaming Enforcement Gaming Policy and Enforcement
Pages 440 through 446 redacted for the following reasons: ---------------------------s.22
BRITISH COLUMBIA
Best Place on Earrn
...
Registration Division
The following application form Is to be completed and submitted by the signatory to the BelC Lottery Operations Agreement and on-site location manager. Jctlon 1- Type of application .
. application If a renewal Indicate previous registration #
Partnership _
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Page 447 JAG-2012-00350
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Personal information provided to British Columbia Lottery Corporation (BCLC) will be used for the purposes of: a) BCLC's operation of its retailer lottery network and any related mailers; b) communication BCLC and its retailers and their staff on lottery or other gaming matters; c) processing prize claims; d) assisting BCLC and/or the provincial government with any aspect or operation of any existing or future responsible play programs, policies, measures or initiatives; and e) helping BCLC plan future lottery operations. , The authority for obtaining this information is found in Section 26 (c) of the Freedom ofillformatioll and Protectioll of Privacy Act (BC) and the Gaming Control Act (BC). Questions regarding the collection of personal information may be directed to BCLC's FOI Coordinator, at 74 West Seymour Street, Kamloops, BC, V2C lE2, phone 1-250-828-5500. Turn to Test
Agreement #:
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Send this cover sheet to your Regional Sales Administrator via fax, interoffice mail or scan and emailtoCertificationAdmin@bdc.com Enter results and retain original for document storage
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Page 450 JAG-2012-00350
,
Ministry ofPUbtn.. Safety and Solicitor General. Gaming Policy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV#
42930
Action taken:
2011-07-04 Writer attended to the Mission Shell Station, on Logan Avenue in Mission BC. s.22 Spoke with who is the manager of the Shell station s.22
s.22 s.22 reviewed the surveillance footage with the BCLC investigator Doug Hakin and both individuals concluded that the person who bought the ticket appeared on video to be ofage of majority. s.22 The male who purchased the lottery ticket was s.22
In fairness to the clerk, the front counter at the time was busy with numerous clients at the till and with only one clerk to deal with the customers. The whole event took less the 30 seconds. agrees that the clerk must take the time to view each customer and inquire on s.22 ID when one feels that the person is under age. has had numerous discussions with s.22 staff regarding the underage issue and s.22 inquiring for ID fi'om most patrons. as a factor as to why no id inquired. One can see why no id was asked on this occasion. One can see that it would defInitely be a factor in the employee decision not to inquire about ID with the person full beard. s.22 However who was present when writer visited the retailer on this date, agreed with the retailer operator s.22 that it was a w011hwhile learning experience. One event that s.22 stated would not reoccur.
s.22
Date: 19/07/2011
Supervisor: William
MULCAHY
Page 451 JAG-2012-00350
Ministry ofPul afety and Solicitor General. Gaming Policy Branch Investigations & Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV#
42930
Action taken: BCLC notes from investigator refers to the underage issue: called back & advised s.22 did not know their new system could go back s.22 s.22 to January '11 & does have video. Viewed the video & it was s.22 s.22 ) sold ticket to Because of s.22 s.22 s.22 thought was of age. RT mgr has seen s.22 ask for I. D. in the past. s.22 will copy video have ready for pick-up Tuesday June 14, 2011. s.22 will re-enforce with all s.22 staff if player does not look 25 yrs old must ask for I.D.
Investigator: McDougall
Date: 27/06/2011
Ministry ofPuL _",afefy and Solicitor General. Gaming Policy & Enforcement Branch Investigations & Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV# 42524
s.22
s.22 thought was of age. RT mgr has seen ask for I.D. in the past. s.22 will copy video have ready for pick-up Tuesday June 14, 2011. s.22 will re-enforce with all s.22 staff if player does not look 25 yrs old must ask for I.D.
-discussed matter with Gord BOARD & with the RT mgr being so co-operative (did not have to say new video system can go back to January) as well as the s.22 closeness of age between video confirms what mgr says benefit of doubt will be given. A letter of notification will be sent to RT 698 Mission Hills Shell.
Player Services notes Security notes 11-06-09 - Ticket Purchased from RT 698 Mission Hills Shell - CATT RT 1480 Mission Esso x 9
1i-'i
,
2011
7'2.bo
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January 23, January 23, January 30, January 30, January 30, January 31,
2011
- CATT RT 3520 Save On Foods #946 Ltc
2011
- CATT RT 4272 Chances Board Walk
'f"O-
2011
- Vaiidation RT 3520 Save On
2011
-CATT RT 1480
2011
s.22 s.22 s.22
(RT 1480) owns half ticket with under 19 (18), refer to SF 895151
s.22
s.22
confirmed & s.22 - No other issues. - Recommend Payment. Investigator: Doug Hakin
Action taken:
To attend to the Mission Retail Esso office, and speak with
s.22 s.22
regarding
Investigator: McDougall
Date:
23/0612011
COLUMBIA The Best Place on Earth - Validation RT 3520 Save On January 30, 2011 -CATTRT 1480 2011
s.22
...
BRITISH
s.22
Ministry of Pub...... Safety and Solicitor General. Gaming Policy & Enforcement Branch Investigations & Regional Operations
INVESTIGATIONAL LOG:
INV# 42524
January 31,
s.22
s.22 under 19 (18), refer to SF 895151 s.22 s.22 too & confirmed - No other issues. - Recommend Payment.
RT mgr spoken
s.22 admitted to not being the purchaser of the ticket but -During interview of s.22 owned 50% of ticket with (paid $10 each). At time did not know s.22 s.22 was only 18 & was unaware s.22 s.22 verbally admitted to purchasing ticket at Mission Esso. s.22 did validate the ticket at s.22 RT 3520 Save On #946 Ltc. on January 30, 2011. s.22 statement, ticket history (wagered Jan. 23/11) & PPO Security form attached to related content. s.22 -Reason for delay in claim was s.22 s.22 -RT 1480 Mission Esso mgr confirmed s.22
s.22 s.22
11-06-10 @ 9:05 am Investigator spoke to RT 698 Mission Hills Shell mgr s.22 s.22 who advised their video is only good for 30 days. Will check to see who was working on January 23/11 & get back.
s.22 @ 9:55 am called back & advised she s.22 not know their new system could go back to January '11 & does have video. Viewed the video & it was s.22 s.22 s.22 ) sold ticket to Because of
Investigator: McDougall
Date: 23/06/20 II
Ministry of Pub... Safety and Solicitor General. Gaming Policy & Enforcement Branch Investigations &.Regional Operations
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV# 42524
Complaint: Selling To Minors Subject: Mission Hills Shell 32588 LOGAN AVENUE MISSION, BC V2V 6C7 . Canada
604-826-5877 Person:
s.22
Retailer: # 1480 BackgroundlDetails: From BCLC Investigator Doug Hakin. CASE DETAILS Case #: 00895151 Subject: Sell to Minor Description: REPORTED:
s.22
attended Vancouver BCLC Prize Payout (PC00005398) claiming $1000 Keno prize purchased at RT 698 Missin Hills Shell & validated at RT 3520 s.22 Save On Foods #946 Ltc. accompanied s.22 as s.22 name was s.22 written on the front of the ticket & to explain why.
s.22 s.22
ACTION TAKEN/SUMMARY BY BCLC SECURITY: Refer to Prize Payout file PC 5398. Details from file below. 11-06-09 - Ticket Purchased from RT 698 Mission Hills Shell January 23, 2011 - CATT RT 1480 Mission Esso x 9 January 23, 2011 - CATT RT 3520 Save On Foods #946 Ltc January 30, 2011 - CATT RT 4272 Chances Board Walk January 30, 2011
Investigator: McDougall Date: 23/06/2011 Supervisor: William MULCAHY
Page 455 JAG-2012-00350
Page 1 of3
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2011-06-13
Page 3 of3
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MISSION HILLS SHELL
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Page 2 of3
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https://intemal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
Page 3 of3
Threats
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https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
,
I
Case: 00895151 Case Information: Case Owner: Douglas Hakin Case Number: 00895151 legacy System 10: Parent Case: Status: Closed Date/Time Assigned to Investigator: 09/06/20113:12:00 PM Date/Time Player Contacted: Occurred On Date/Time: Occurred To Date/Time: Dispatch Notes: Contact Information: Contact Name: Middle Name: s.22 Common First Name: s.22 s.22 DOB: Person Type: Account Name: Mission Hills Shell Address Information: 32588 LOGAN AVENUE MISSION, BC, V2V 6C7 Description Information: Site location Information: Account Name: Mission Hills Shell Agreement #: 29816 Product Information: Gaming Channel: Ticket CNTRl #: Book#: Investigative Narrative: lINV Category: lINV Sub-Category: Retailer Improprieties Selling To Minors 10f8 Pull Tabs: Scratch & Win: Sports Action: .Address Information: MISSION, 32588 lOGAN AVENUE,
s.22
Priority: Medium Case Origin: Phone Case Record Type: lottery Investigations
Substantiated
s.22
attended
s.22
Vancouver BClC Prize Payout (PCOOOOS398) claiming $1000 Keno prize purchased at RT 698 Mission Hills Shell & validated at RT 3S20 Save On Foods #946ltc. was written on the front of the ticket & to explain why.
s.22
ACTION TAKEN/SUMMARY BY BClC SECURITY: Refer to Prize Payout file PC 5398. Details from file below. 11-06-09 - Ticket Purchased from RT 698 Mission Hills Shell - CATT RT 1480 Mission Esso x 9 - CATT RT 3520 Save On Foods #946ltc - CATT RT 4272 Chances Board Walk - Validation RT 3520 Save On - CATT RT 1480
s.22 s.22 s.22
January 23, 2011 January 23,2011 January 30,2011 January 30,2011 January 30, 2011 January 31,2011
(RT 1480) owns half ticket with under 19 (18), refer to SF 895151
s.22
s.22
s.22
s.22
admitted to not being the purchaser of the ticket but owned 50% of ticket
s.22
s.22
verbally admitted to
purchasing ticket (January 23,2011) & self checking at Mission Esso. s.22 did validate the ticket at RT 3520 Save On #946 ltc. on January 30, 2011.
s.22 statement, ticket history (wagered Jan. 23/11) & PPO Security form attached to related content.
s.22 s.22
20f8
tgele
s.22
s.22
s.22
would easily pass as 19 or 20 yrs old but would not pass as 25 yrs old.
s.22
who advised
their video is only good for 30 days. Will check to see who was working on January 23/11 & get back.
@ 9:55 am
s.22
called back & advised s.22 did not know their new system could go. back to January
s.22
'11 & does have video. Viewed the video & it was ticket to has seen
s.22 s.22 s.22
sold
s.22
s.22
thought
will copy video & have ready for pick-up Tuesday June 14, 2011.
s.22
s.22 staff if player does not look 25 yrs old must ask for I.D.
-discussed matter with Gord BoARD & with the RT mgr being so co-operative (did not have to say new video system can go back to January) aswell as the closeness of age between
s.22 s.22
& if video confirms what mgr says benefit of doubt will be given. A letter of
notification will be sent to RT 698 Mission Hills Shell. -Request made with Dave YOUNG, BCLC distribution to have Barca pick up video at RT 698 Mission Hills Shell. 11-06-22 - Following e-mail rec'd from BCLC distribution.
Barca has finally confirmed that they did not do this pick up. I did call the retailer and they have been unable to copy the material so in fact there has been nothing available to pick up. The retailer did say that they expected to have some technical help tomorrow and have a copy produced.
Dave Young
Warehouse Assistant
Lottery Gamin& BCLC
30f8
11-0&-22 @ 9:45 am Spoke to who is also a principal In business) who advised their recorder is s.22 not working & hoping will be fixed today. Will advise investigator when done.
s.22
advised cctv ready & arrangements made for Barca to pick up.
11-06-23 - John McDougall, GPEB requested & sent a copy of security notes on PC 5398. 10:00 am Received cctv from RT 698 which shows wager & s.22 purchasing the Keno ticket: Identified as s.22 was by s.22 working behind the counter when s.22 came Into the store. Transaction took s.22 seconds. Confirmed by Investigator purchase,r was s.22 & would easily pass as a person 19 or older.
@
RECOMMENDATION:
Lottery Security
Police Information: Police File #: GPE Information: Section 86 Status: GPEB Notified GPE File #: Additional Information: Language Line: Exhibit: PPO Amount: location: PPO Pick Up Date/Time: Interview Description Information: Subject: Sell to Minor Description: Web Information: Date/Time Opened: 09/06/20113:14:40 PM Date/Time Closed: 28/06/2011 4:07:39 PM 40f8 GPE Region: GPEB - Lower Mainland Region GPE Email: securityinforeq@bclc.com
Contact Roles: Name: Title: .Role: Email: Phone: Fax: Mobile: Description:
s.22 s.22 s.22
Account Location:
s.22
Account Location:
s.22
s.22
s.22
Account Location:
s.22
s.22
s.22
Description:
50f8
tDele
Name: s.22 Title: Role: Retailer Account Location: Mission Hills Shell Email: s.22 Phone: Fax: Mobile: Description:
Name s.22 Title: Role: Retailer Account Location: Mission Hills Shell Email: Phone: Fax: Mobile: Description:
Activity History: Subject: GPE Notified Task: 1 Due Date: 10/06/2011 Assigned To: Amy L Byrne Last Modified Date/Time: 10/06/2011 Comments: Anotification has been sent to GPE. Information sent to GPE was; Case # Subject Description Submitted date
6of8
Subject: Possible Progressive Discipline Action Required Task: 1 Due Date: 10/06/2011 Assigned To: Douglas Hakin Last Modified Date/Time: 10/06/2011 Comments: There is a Customer Support case that might need to result in progressive discipline action. Please review the case associated with this task and take appropriate action. If Progressive Discipline 'is required you must create a PD record.
Subject: Possible Progressive Discipline Action Required Task: 1 Due Date: 09/06/2011 Assigned To: Douglas Hakln Last Modified Date/Time: 10/06/2011 Comments: There is a Customer Support case that might need to result in progressive discipline action. Please review the case associated with this task and take appropriate action. If Progressive Discipline is required you must create a PO record,
Progressive Discipline: Related Content: UNV Interview Form - PC00005398 Last Modified: 10/06/2011
s.22
UNV Security Prize Payout Form - PC00005398 Last Modified: 10/06/2011 7of8
s.22
80f8
SecurilylnfoReq [Securilylnforeq@BCLC.com] Tuesday, July 5, 2011 10:12 AM 86 Reporting LMD, GPEB BCLC Sec 86 Closed Case Notification - BCLC Case#00895151 Final Case Report - 00895151 PatriciaReimer.pdf
Alison Sinclair Administrative Assistant Lottery Security, BCLC 74 West Seymour Street, Kamloops, B.C. V2C 1E2
This email is intended only for the addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. If you have received this email in error, please notify the sender immediately and delete the email.
1
Page 473 JAG-2012-00350
SecuritylnfoReq [Securitylnforeq@BCLC.com] Friday, June 10, 2011 11 :02 AM 86 Reporting LMD, GPEB Lotterylnv BCLC GPE Section 86 Report Notification - Case # 00895151 ref:00D8bj6y.500CEqPQt:ref
tDele
playing it right
Gaming Policy and Enforcement Branch Investigation Division British Columbia Lottery Corporation SECTION 86 G C ACT REPORT To be submitted without delay by BCLC only. CASE INFO Date reported to BCLC: 09/06/2011 Category: Retailer Improprieties Sub Category: Selling To Minors Contact: Mission Hills Shell MiddleName: 32588 LOGAN AVENUE MISSION, BC V2V 6C7 Canada MISSION 604-826-5877 Person: s.22 Site Location: Mission Hills Shell 32588 LOGAN AVENUE, MISSION, BC, V2V 6C7, Canada 604-826-5877 CASE DETAILS Case #: 00895151 Subject: Sell to Minor Description: NOTES: REPORTED:
1
Page 474 JAG-2012-00350
s.22 attended Vancouver BCLC Prize Payout (PC00005398) c/aiming$1000 Keno prize purchased at RT 698 Missin Hills Shell & validated at RT 3520 Save On Foods #946 Ltc. s.22 s.22 accompanied s.22 as s.22 name was written on the front of the ticket & to explain why; s.22 s.22 s.22
s.22
s.22 s.22
(RT 1480) owns half ticket with under 19 (18), refer to SF 895151
s.22 s.22
s.22
s.22 admitted to not being the purchaser of the -During interview of s.22 (paid $10 each). At time did ticket but owned 50% of ticket with s.22 s.22 not know was only 18 & was unaware s.22
at verbally admitted to purchasing ticket s.22 Mission Esso. s.22 did validate the ticket at RT 3520 Save On #946 Ltc. on January 30, 2011. statement, ticket history (wagered Jan. 23/11) & PPO Security s.22 form attached to related content. -Reason for delay in claim was s.22
s.22 s.22
2
Page 475 JAG-2012-00350
s.22
s.22 s.22
11-06-10 @ 9:05 am Investigator spoke to RT 698 Mission Hills Shell s.22 mgr who advised their video is only good for 30 days. Will check to see who was working on January 23/11 & get back.
s.22 @ 9:55 am called back & advised s.22 did not know their new system could go back to January '11 & does have video. Viewed the video & it was sold ticket to s.22 Because thought s.22 s.22 was of age. RT mgr has seen ask for 1.0. in the s.22 past. . will copy video have ready for pick-up Tuesday June 14, 2011. s.22 will re-enforce with all s.22 staff if player does not look 25 yrs old must ask for 1.0.
-discussed matter with Gord BOARD & with the RT mgr being so cooperative (did not have to say new video system can go back to January) s.22 aswell as the closeness of age between s.22 video confirms what mgr says benefit of doubt will be given. A lettter of notification will be sent to RT 698 Mission Hills Shell.
Submitted by (BCLC Employee): Douglas Hakin Submitted on: 10106/2011 Submitted to: GPEB - Lower Mainland Region Office ref:00D8bj6y.500CEqPQt:ref
This email is intended only forthe addressee. It may contain confidential or proprietary information that cannot be disclosed without BCLC's permission. if you have received this emaH in error. please notify the sender immediately and delete the email.
3
Page 476 JAG-2012-00350
FILE:
INV.
"/49"/7
0SECURE
ITRAK#
Section 86
GENERAL IRIMS#
INVESTIGATOR:
m),
(S16Nt:L.-
.
L 5&44'AAe: 70 &,A.Ja!1S
Mc.q.
OFFENCE CLEARED
CLASSIFICATION OF FILES
CATEGORY
ILLEGAL GAMING
D D D D D D D D D D
0 0
CGHouse . Illegal Loftery Internet VGM Other Assault Cheat et Play C.O.C. Counterfeit Fraud Loan ShaCking Money Launderlny Theft Threats Prohibited VSE Prohibited OTHER
o o
o o
o o o
I i7(
ttr
0 0 0 0 0 0
Charge CC ChergeGCA Violation llcket Warning: Wnllen Warning: Verbal Administrative Intelligence Unfounded. OTHER
Casino Community Gaming Centre /Blngo Halls Qi:'oftenes Products / Lollery Retailers Chanties Horse Racing / TBC / Raclnos Internet Gaming
0 0 0
SCORED
czr
[12(
0 0
\j
..
,;iC=O
L
DATE
.. ONe uoe
J1, toe (
Help.
....
Occurrence #:
.42140
* status:
Assigned To: Bring Forward Date:
Concluded
s.15
10-Dec-20111llID
* File Created:
File #:
Yes
42947 11-JUn-2011!lm1 11-Jun-2011!!l'm
* Sour:ce Type:
Other
Form Date:
* Region:
Northern
Secured
* Received Date:
* Type:
* Name
GPEB
ID Tag #
Service Provider
Occurrence Location
Site Location:
. Site Location Other:
Occurrence Date/Time:
11-JUn-2011!!l'm 08:00 AM
Quesnel i;:lrea
Occurrence Details
'Synopsls:
Undercover Operation LR Selling to MInors.
....
Occurrence:
c3PEB Investigations and Northern Health Operation.. attended to Quesnel and conducted a
vIc Minor
Details:
Under Cover'Minors atte.mpted to purchase lottery 'prodiJcts from 15 Lottery-Retailers. They are: Sun Valley Gas, JD Meats, 7-11 Gas 8ar, Mac's Convenience Store, Save-On Foods, Aromoma Foods & Market, Franks Super Market, 7-11 on Maple Drive, Extra Food Gas Bar, Shell HWY 97 South, Quesnel Petro Canada, Quesnel Chevron, Shoppers Dnm Mart, Husky Quesnel, Super Save Gas, and 4 Mile Store & Coffee Shop. There was no products sold to any of the U/C mfnors. They dId request ID from 2 !ocatlons to confirm and dId not sell to the minors. June 13/2011 Executive Director ,was advised by way of Briefing Note #2011-07 of the minor undercover operation and th; outcome In Quesnel. Registration . was also advised of the operatIon and provided with the retailer number and agreement numbers for each of the businesses where attempts were made to purchase lottery products. In view of the fact that 0.6 lottery products were minors In Quesnel by any of the stores there Is no further action required onthls file. Our file can now,be sold as of October 7th, 2011. '
to
.... _
Subjects
.....
Page 478 JAG-2012-00350
,)Oll_10_0?
SUbject Type:
Subject Name
Address
c
Be,
Canada, V2J 3K3
Phone #
7-Eleven Store #27606 7-Eleven Siore #32405 Mac's Conv Store #11183 Save On Foods #969 LTC Aroma Foods Market & bell Nyknluck Enterprises Ltd .Extra Foods Gas Bar #3782
SUbject of
Complaint Subject of Complaint Subject of Complaint Subject of Complaint Subject of Complaint Subject of Complaint Subject of Complaint Subject of Complaint Subject of Complaint Subject of Complaint
250-7472092
2335
V2J 7J6
InactIve
0729886 BC Ltd Super Save Gas #80 4 Mile Store & Coffee.Shop
COllnterfeit Details
counterfeit Serial
#:
Denomination:
Police Details
Police Called: No Pollee File #: Badge #: IRIMS #: I-Trak #:
Exhibit Details
* Exhibit Type:
..
Other
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
SlI
DoclIments
* Type:
* Attach:
Related Files
1 {\ {\7
[*
----"'c
Flle_#_'_ _.
---_-----J_ - - - - _ .._
Related Occurrences
[File # Occurrence #
Source Type
Created
Status
File Statistics
Scored By: Category: GPEB UALG - Lottery Prod
Cleared: Administrative Charge CC Charge GCA Fines LevIed Intelligence X Other Restitution Ordered TVN . Unfounded Warning - Wrltten/Verbal
Offence:
Assault Cheat At Play .Code of Conduct Counterfeit Fraud XG.C.A Loan Sharklng Money L?\underlng other Theft Threats
Yes
Complainant Notified:
...
')() 1 L 11\_()7
L
BRITISH COLUMBIA
, Reason:
Organization Names
...
*
Name: 7-Eleven Store #27606
Name Type:
Legal Name
Addresses
'Address Type:
* Effective Date:
* .Country:
Canada
Unit:
* Street:
* City:
* Province/State:
British Columbia
* Postal/Zip .Code:
Address Type
Address
119
Business
Contact Information
...
Country Code
Phone Type:
Area Code:
'i:
Phone Number:
Ext.:
Select
Other Information
Other Type:
Details:
Details
Organization Ownership:
L&.G Override Risk:
.....
L&G Red Stop:
No
FYE (MM/DD): .
Incorp. Date:
flmJ
Identification
Identification Type:
Identification Number:
Issued By:
LR BCLC Agreement # LR BCLC Parent BE # LR BCLC Lac # LR BCLC Key Account # LR BCLC Account Type LR BCLC Network Type LR BCLC BE #
11268
3
2191 1
CA
RN
Revenue Sharin
Payment Override:
Payments Program
Cheque HLG CGC DAC
---,---Horseman's Purse
...
(If HLG, please list Casinos) (If CGC, please list Bingo Halls)
Casino/Hall:
Name:
Institution #:
Bank #:
. Active:
No
A
File:
....
Due Date:
Status:
Subject Type:
1A
Helpflj
I Change Alert:
Or anization Names
Name Type:
Reason:
Name:
Legal Name
Addresses
* Address Type:
* Effective Date:
* Country:
canada
Address
2320 Maple Drivel
Unit:
* Street:
* City:
* Province/State,:
British Columbia
* Postal/Zip Code:
Address Type
Effective Date
Business
17-Nov-2008.
Be, Canada
V2J 6R7
Contact Information
....
Country Code
Phone Type:
Area Code:
Nuniber:
Ext.:
Select
Other Information
Other Type:
Details:
Details
Organization Ownership: L&.G Override Risk:
....
L&G Red Stop: No
FYE (MMjDD):
.Incorp. Date:
!!ml
....
*
Identification Number:
Issued By:
Identification
Identification Type:
LR BCLC Agreement # LR BCLC Parent BE # LR BCLC Lac # LR BCLC Key Account # LR BCLC Account Type LR BCLC Network Type
23068
3
12752
1
CA
RN
Horseman's Purse
(if HLG, please list Casinos) (If CGC, please list Bingo Halls)
CasinojHall:
Name:
Gamin
Account Details
Institution #:
Bank #:
ActIve:
....
Transit #:
No
and Reports
Licence #: Status: Application Dates:
Report Type:
Report Status:
....
Due,Date:
....
Subject Type: SUbject of Complaint
Page 484 JAG-2012-00350
File #:
Status:
Assigned
42140
42947
. [ Cancel
<-._. _ _ ..
> __ . . _., . .
Helpfj
Mac's Cony Store #11183
....
. Reason:
I Change Alert:
Orjlanizatlon Names
Name Type:
Name:
Legal Name
Addresse$
....
* EffectIve Date: * Country:
Canada
Unit:
* Street: .
Type
Effective Date
Business
14-Nov-2008
Contact Information
Phone Type: .
Country
Code
Area
Code:
Phone Number:
. Ext.:
Select
Other Information
....
*
Details:
Other Type:
Details
Organization Ownership:
FYE (MM/DD):
Incorp. Date:
Identification
....
*
Identification Number: Issued By:
Identification Type:
lR BClC Agreeinent # lR BClC Parent BE # lR BClC lac # . lR BClC Key Account # lR BClC Account Type lR BClC Network Type
23374
1
7469
2
CA RN
_
HlG CGC
DAC Horseman's Purse
Cheque
Program:
(If HlG, please list Casinos) (IICGC, please list Bingo Halls)
Casino/Hall:
Name:
....
Active:
No
A
File:
Application Dates:
Report Type:
Report Status:
Due Date:
....
Subject Type: of Complaint
Page 486 JAG-2012-00350
""'\11 At: 111
Status:
Assigned
42140
42947
L
-",COLUMBIA
'1.(" Bilt Pt-.tWOfl ;:rah
c
_.lcancell
BRITISH
HelP.
Alerts
Change Alert:
Reason:
Or lmizatlon"--'-N a .. ....m=e s
- - - - - -__
_ _ , _ - - - - - - -....
Name Type:
Name:
Legal Name
Addresses
* Address' Type:
Unit:
* Street:
* City:
* Province/State:
British Columbia .Effective Date 18-0ct-2010 Address
* Postal/Zip Code:
Address Type
Buslness
Phone Type:
Country Code
Area Code:
PhOne Number:
Ext.:
Select
Other Information
*
. Other Type:
...
*
Details:
fl./'
1 A
c
Details
Organization ownersh.ip:
FYE (MM/DD): L&G Override Risk: L&G Red Stop: No
Incorp. Date:
flmJ
Identification
...
*
Identification Number:
Issued By:
Identification Type:
LR BCLC Agreement # LR BCLC Parent BE # LR BCLC Loc # LR BCLC Key Account # LR BCLC Account Type LR BCLC Network Type
o
RSG RSG
Revenue Sharin
Override:
Pa ments Prog.O-ra:::m=-_ _
Cheque HLG CGC DAC
Horseman's Purse
...
Casino/Hall:
Name:
Active: .
No
A
File:
...
Report Type: Report Status:
.Status:
Application Dates:
pue pate:
File #:
status:
Assigned
42140
42947
_[
. ,J
Organization Names
...
*
Name:
Name Type:
legal Name
Addresses
* I:ffectlve * Country:
Canada
Unit:
* Street:
Zip Code:
* Postal I
Address Type
Business
Effective Date
03-Dec-2010
Address
2025 Highway 97 South, Quesnel, Be,_ Canada, V2J 4B9
Contact Information
Phone Type: _
Country
Code
Area
Code:
Phone Number:
Ext.:
Select
Other Information
Other Type:
Details:
Details
Organization Ownership: L&G Override Risk:
...
L&G Red Stop:
No
FYE (MM/DD):
Incorp. Date:
Identification
Identification Type:
Identification Number:
Issued By:
o
1RA RN
Cheque
HLG
CGC
DAC
Horseman's Purse
(If HLG, please list Casinos) (If CGC, please list Bln90 Halls)
Casino/Hail:
Gamin
Account Details
Institution #:
Bank #:
....
Active:
No
Transit #:
A
File:
Iications and,Reports
Licence #: Status:
Appliea.tion'
Report Type:
Report Status:
Due Date:
File #:
Status:
Assigned
42140
42947
b
BRITISH . . . . COLUMBIA
1hi'
011 urdl
Help.
Nykniuck Enterprises Ltd
I Change Alert:
Or anization Names
Reason:
Name Type:
Name:
Legal Name
Addresses
* Address Type:
* Effective Date:
* Country:
canada
Unit:
. * Street:
Zip Code:
* City:
* Province/State:
British Columbia
* Postal /
Contact Information
.....
Country Code
Phone Type:
Area Code:
Phone Number:
Ext.:
Select
250 250
747-2092 747-4663
Other Information
Other Type:
Details:
Details
Organization Ownership:
...
L&G Override Risk: L&G Red Stop:
No
Incorp. Date:
Identification
...
*
Identifici'ltlon Number:
Ident.lfication Type:
Issued By:
lR BClC BE #
8856
Revenue Sharin
Payment Override:
Payments Program
Cheque HlG CGC
DAC Horseman's Purse
...
(if HlG, please list Casinos) (if CGC, please list Bingo Halls)
Casino/Hail:
Name:
...
Institution #:
Bank #:
Active:
No
A
File:
Iicatlon_s
Licence#: Status: Application Dates: .
...
File #:
Status:
Subject Type:
. . . .COLUMBIA
1hi' BPt Pbctl' 0/1 f-.:irm .
BRITIS.H
Helpg
EXTRA FOODS GAS BAR #3782
....
Reason:
. Organization Names
....
. Name Type:
Name:
Legal Name
Addresses
*. Address Type:
....
* Effective Date:
* Country:
Canada
Unit:
* Street:
* City:
* Province/state:
British Columbia
* Postal/Zip Code:
Address Type
Effective Date
30-0ct-2008
Address
2335 B Maple Drive Eastl Quesnel, BC, Canadal V2J 7J6:
Business
Contact Information
Country Code
Phone Type:
Area Code:
Phone.Number:
Ext.:
Select.
Other Information
....
Details:
Other Type:
Details
Organization Ownership: L&G Override Risk: L&G Red Stop: No
FYE (MM/DD):
Incorp. Date:
mm
Identification
Identification Type:
Identification Number:
Issued By:
LR BCLC BE # LR BCLC Parent BE # . LR BCLC Agreement # LR BCLC Loc # LR BCLC Network Type LR BCLC Account Type
CA
63
Revenue Sharin
Payment Override:
Horseman's Purse
Casino/Hail:
Name:
InstitutIon #:
Bank#:
Active: No
File #:
Status:
Subject Type:
G
BRITISH . . . .COLUMBIA
1tlll Bt" Piffi! on 111ft
Help.\fb
Alerts
Change A_le_rt_:
....
L:
* ..
Name. Type:
Name:
Legal Name
Addresses
* Address Type:
* Effective Date:
Unit:
* Street:
Zip Code:
. I!ml..
* City:
* Province/State:
British Columbia
* Countr:y=
canada
* .Postal I
Address Type
Address
Business
Contact Information
Phone Type:
country Code
Area Code:
Phone Number:
Ext.:
Select
Other Information
*
Other Type:
....
*
Details: .
Details
Organization Ownership: L&G Override Risk: L&G Red Stop: . No
FYE (MMjDD):
Incorp. Date: .
IlliJ
Identification
* Identification Type:
Identification Number:.
Issued By:
LR BCLC Agreement # LR BCLC Parent BE # LR BCLC Loc # LR BCLC Key Account # LR BCLC Account Type LR BCLC Network Type
Revenue Sharin
Payment Override: Reenue Sharing Payments Program: (If HLG, please list Casinos) (If CGC, please list Bingo Halls)
ram
Cheque HLG CGC DAC
H.orseman's Purse
CasinojHall:
Name:
Institution #:
Bank.#:
Active: No
A
File:
Report Status:
Due Date:
File #:
Status:
AssIgned
42140 L-
42947
Help
Quesnel Petro Canada
tf1J
I Change Alert:
2.!.9i!!1ization Names
Alerts
Reason:
Name Type:
Name:
Legal Name
Addresses
Unit:
* Street:
Zip Code:
* Postal I
Address Type
Effective Date
29-3un-2010
Address
205 McLean Street, QLiesnel, BC, Canada, V2J 2N8
Business
-'-_ _"___
Phone Type:
country Code
Area
Code:
* . Phone Number:
Other Information
Other Type:
Details:
Details
Organization Ownership:
FYE (MM/DD):
Incorp.. Date: .
rrmJ
Identification
.*
Identification Type:
Identification Number:
Issued By:
LR BCLC Loc #
LR BCLC Key Account # LR BCLC Account Type LR BCLC Network lype
RN
Revenue Sharln
Payment Override; Revenue Sharing Payments Program:
ram
Cheque HLG CGC DAC Horseman's Purse
(If HLG, please list Casinos) .(If CGC, please list Bingo Halls)
Casino/Hall:
Name:
Gamin
Account Details
Institution #: . Bank #:
Transit #:
Active:
No
A
File:
....
Report Status:
Due Date:
....
Subject Type: Subject of Complaint
Page 498 JAG-2012-00350
File #:
Status:
Assigned
"42140
42947
-",COLUMBIA
'Iht Rtf( Pl-i(\! atl Elra.
BRITISH
Help
Twinbee Enterprises (2006) Ltd
Organization Names
Name:
Addresse s'-...
* Effective Date:
Unit:
* Street:
* ,Country:
canada
Effective Date
21-Sep-2007 23-Feb-2008
243 carson
Quesnel, BC,
V2J 2B2
Contact Information
Phone Type:
country
Code
* . Area
Code:
Phone Number:
Ext.:
Select
BusIness Phone # 1
250
699-7725
Other Information
(
*
Other Type:
Details:
Details
Organization Ownership: L&G Override Risk: L&G Red Stop: No
FYE (MM/DD):
Incorp. Date:
Identification
.....
*.
Identification Type:
Identification Number:
Issued By:
LR BCLC BE #
16133
Revenue Sharin
Payment Override:
.....
DAC
Horseman's Purse
*.
Casino/Hall:
Name:
Gamin
Account Details
Institution #:
Bank #:
Transit #:.
Active:
No
A
.File:.
.....
Due Date:
...
Subject Type:
Page 500 JAG-2012-00350
File #:
Status:
HelP.
Or anization Names
...
*
Name:
Shoppers Drug Mart #213 - LR Inactive
Name Type:
Legal Name
* Address Type:
* Effective Date:
* Country:
canada
Address
Unit:
* Street:
Zip Code:
* City:
* Province/State:
British COlumbia
* Postal I
Effective Date
14-Sep'2009
Contact Information
Phone Type:
Country Code
Area
Code:
Phone Number:
Ext.:
Seiect
Other Information
Other Type:
...
*
Details:
Details
Organization Ownership:
...
L&G Override Risk: L&G Red Stop: No
FYE (MM/DD):
Ilml
Identification
....
*
Identification Number:
Issued By:
Identification Type:
LR BCLC Parent BE #
68 31161 11078
RN CA
LR BCLC Agreement #
LR BCLC Loc # LR BCLC Network Type LR BCLC Account Type LR BCLC Key Accou nt #
12
Horseman's Purse
(If HLG, please list Casinos) (if CGC, please list Bingo Halls)
Casino/Hall:
Name:
Gamin
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0729886 Be Ltd
Husky Quesnel #6687
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canada
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925-1010
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17254
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Page 504 JAG-2012-00350
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42140
42947
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Subject Type: Subject of Complaint
Page 508 JAG-2012-00350
File #:
Status: Assigned
42140
42947
f:llnistry ofPublic Safety and Solicitor General Gaming Policy & Enforcement Investigations and Regional Operations Div.
COLUMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV#42974
RE: Minor VIC Quesnel BC Sec. 86 Report Received. File opened. Commenced INCIDENT SYNOPSIS: 2011-06-14 On 2011-06-11 Prince George GPEB in conjunction with Tobacco Enforcement from Northern Health attended to Quesnel BC and attempts were made by VIC operators to purchase lottery products from 15 lottery retailers. The VIC would enter the store and attempt to purchase lottery tickets, ifthe person is not of age (19) or appears to be under age then a request can be made to produce identification if the person cannot provide identification to prove their age then the tickets cannot be sold to them. All the stores checked/did not sell to the VIC operators and requested identification from them as per the policy. GAMING ENFORCEMENT ACTION: 2011-06-14 On 2011-06-11 Investigator attended Quesnel BC with a Tobacco Enforcement investigator and attempts were made by VIC operators who are not of legal age to purchase lottery products. The VIC would enter the store and attempt to purchase a lottery ticket. 18 businesses were entered and attempts were made to buy both lottery tickets and cigarettes. The VIC operators were unable to make purchases at any of the stores and were asked to produce identification and when they could not do s9- was refused the sale of lottery products. All the businesses where lottery purchases were attempted have been entered in GOS. On 2011-06-13 the Executive Director was advised by way of Briefing Note #2011-07 of the minor undercover operation and the outcome in Quesnel,.Registration was also advised of the operation and provided with the Retailer numbers, and Agreement numbers for each of the business where attempts were made to purchase lottery products. In view of the fact that no lottery products were sold to minors in Quesne>. by any of the stores, .further action required on this file at this time and it Will be CONCLVDED there is noHERE.
111.
II '0 G.-
If
Supervisor:
Page 509 JAG-2012-00350
2011-06-13
MINISTRY OF PUBLIC SAFETY AND SOLICITOR GENERAL GAMING POLICY AND ENFORCEMENT BRANCH INVESTIGATIONS AND REGIONAL OPERATIONS BRIEFING NOTE: #201107
Investigations and Regional Operations Division, Gaming Enforcement, has conducted an undercover operation on retailer locations in the Northern Region,
BACKGROUND:
On 2011-06-11 Northern Region Investigatorscond ucted an undercover operation targeting 18 (eighteen) differentlottery retailer locations in Quesnel BC None of the lottery retailer locations sold any lottery tickets to the minor undercover operator. All the lottery retailer locations either asked for ID or refused to sell to the minor undercover operator. Two stores did ring in the sale but asked for identification prior to giving the ticket to the minor undercover operator and did not sell to them when they were unable to produce identification,
DISCUSSION
The Director, Lotteries, Registration and Certification have been advised of details and will liaise directly with BCLC when appropriate,
RECOMMENDATION:
No media involvement at this time, Investigations are ongoing and no further comment at this time,
CONTACT PERSONS: Larry Vander Graaf, Joe Schalk, Bob Chamberlain
Approved by: Larry Vander Graa! Executive Director Investigations and Regional Operations Division - GPEB s.17 604-660-0276 (off)
250-612-4131
Prepared by: Robert Chamberlain Regional Director Investigations & Regional Operations, Northern Region
Page 1 of 1
Sent:
To:
Subject:
Stevenson, Mike SG:EX Monday, June 13, 2011 2:44 PM Meilleur, Len SG:EX Re Minor Undercover Operation: Quesnel Be 2011-06-11
Len please find attached the names of business that we attended and attempted to have lottery products purchase by minors. None of the stores sold; I have included the Retailer number and the Agreement number for your info and any follow up. 1) 7-11: Retailer #1268,Agreement # 11268 2) Mac's: Retailer #516, Agreement # 23374 3) Save on Foods :Retailer #583,Aggrement #24843 4)Aroma Foods Market & Deli: retailer#3364,Agreement #24340 5)Franks Super Market: Retailer #1677 ,Agreement #20093 6) 7-11: Retailer #3611,Agrement #23068 7) Extra Foods Gas Bar: Retailer5083.Agreement # 30907 8) Quesnel Petro Can :Retailer #524,Agreement #28469 9) Quesnel Chevron Town and Pantry :Retailer #1053,Agreement #28995 10) Shoppers Drug Mart: Retailer #1124,Agreement #31652 11) Husky Quesnel: Retailer # 2474, Agreement # 30259 12) Super Save Gas :Retailer #4224, Agreement # 28306 13) 4 Mile Store & Coffee Shop :Retailer :4222,Agreement # 32499
Mike Stevenson Special Provincial Constable Investigator, Northern Region Investigations and Regional Operations Gaming Policy and Enforcement Branch Ministry of Public Safety & Solicitor General 211-1577- 7th Avenue Prince George BC V2L-3P5 250-612-4132 Fax: 250-612-4130 Cell: s.17
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FEB 0 3 2017.
Page 1 of3
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Submission Information
* Status:
Assigned To: Bring Forward Date:
Assigned
s.15
Occurrence #:
* File Created:
file #:
Form Date:
* Source Type:
* Region:
Vancouver Island
General
* Received Date:
08-JUI-2ouEm
* Type:
Service Provider
Occurrence Location
Site Location:
Site Location Other:
,
NANAIMO, Be
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Occurrence Date/Time:
n-Jun.2011lliill 09:54 AM
Occurrence Details
Synopsis:
Occurrence:
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section 86 Web
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Scuttle Butt
https://internaLgaming.gov.bc.caigbc-int/inv/Occurrence.do
2011-07-11
Page 2of3
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Badge #:
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902851
#:
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GPEB UALG - Lottery Prod Assault Cheat At Play Code of Conduct Counterfeit Fraud G_G.A Loan Sharklng Money Laundering X Other Theft Threats Ves
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status
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Complainant Notified:
https://intemai.gaming.gov.bc.calgbc-intlinv/Occurrence.do
Page 3 of3
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https://intemai.gaming.gov.bc.calgbc-int/inv/Occurrence.do
COLUMBIA
'[he Best Place on Earth
W BRITISH
Ministry of Poblie Safety and Solicitor General Gaming Policy & Enforcement Branch
Investigations & Regional Operations
INVESTIGATIONAL LOG:
INV#43971
2011-07-11
Salesforce.com Case 00902851 received in person from John RAMSAY. Closing BCLC report received and attached to file Location of Complaint: Agreement # 31240, Scuttle Butt. Add: #1-680 Trans Canada Hwy" Nanaimo, B.C. V9S 5Rl
s.22 Retailer )!ossibly selling to under age customers. Caller advised at this location is not checking ID. s.22 has witnessed this on two occasions s.22 the last two weeks. s.22 Caller has no proof of underage other than the appearance to be. Report is attached to file. Review of this complaint. A joint venture with another ministry to do minors has been talked about but to date has no come to fruition. File will be kept in mind upon visit to the Nanaimo area.
2011-07-07
2011-12-15
2011-12-22
Attended to the Ferry Terminal Market inside the Departure Bay Tenninal, which in no way matches the address that is associated to the location. A winning ticket was paid for without delay. No minors observed during our visit. This terminal would be a private company selling lottery tickets on a lease basis and not owned by Be Fenles. As referred to above will be kept in mind if and when a minor project is commenced with the Liquor Branch. Photo attached to file. No further investigation required.
Investigator:-J-.B-E-N-D-E-R-----D-at-e-;2-0-j-l--1-2--2-3----S-u-pe-rv-is-or-;
Page 520 JAG-2012-00350
910 Government St, Victoria, BC V8W lX7 to 680 Trans-Canada Hwy, Nanaimo, BC V...
Page lof2
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11
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2011-12-15
910 Government St, Victoria, BC V8W lX7 to 680 Trans-Canada Hwy, Nanaimo, Be V...
Page 2 of2
Government St
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http://maps.google.ca/
Ministry off' ... .. Safety and Solicitor General Gaming Policy & Enforcement Investigations & Regional Operations
COLUMBIA
The Best PIa<:e on Earth
BRITISH
INVESTIGATIONAL LOG:
INV#43971
2011-07-11
Salesforce.com Case 00902851 received in person from Jolm RAMSAY. Closing BCLC report received and attached to file Location of Complaint: Agreement # 31240, Scuttle Butt. Add: #1680 Trans Canada Hwy., Nanaimo, B.C. V9S SRI
s.22 Retailor possibly selling to under age customers. Caller advised at this location is not checking ID. He hils witnessed this on two s.22 occasions the last two weeks. Cilller hils no proof of s.22 underage other than the ilppeilfance to be. Report is ilttached to file.
2011-07-07
No further investigiltion required. GOS Updilted Concluded Here. Jerome Bender Speciill Provincial Constable Investigiltions Island Region
Investigator: J. BENDER
Date: 2011-07-11
Case: 00902851 Case Information: Case Owner: John Ramsay Case Number: 00902851 Legacy System 10: Parent Case: Status: Closed Date/Time Assigned to Investigator: 22/06/20119:01:00 AM Date/Time Player Contacted: 23/06/2011 9:54:00 AM Occurred On Date/Time: Occurred To Date/Time: 11/07/201111:48:00 AM Dispatch Notes: Hello, Retail location is possible selling lottery to under age customers Thank you Priority: Medium Case Origin: Phone Case Record Type: Lottery Investigations
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Contact Information: Contact Name: Middle Name: Common First Name: DOB: Person Type: Account Name:
s.22 s.22 s.22
s.22
Address Information:
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Description Information: Site Location Information: Account Name: Scuttle Butt Agreement #: 31240 Product Information: Gaming Channel: Lottery Ticket CNTRL #: Book#: Pull Tabs: Scratch & Win: Sports Action: Address Information: 1-680 TRAN5 CANADA HWY, NANAIMO, BC, V95 5Rl, Canada
1 of 5
Investigative Narrative:
Cam... once you make initial enquiries, a report may have to go to GPEB. Garry 22-Jun-2011 - Reviewed complaint and noted that the location is possibly RT #5025, SCUTTLE BUTT, with an address nearl at the Nanaimo BC Ferry terminal. 23-Jun-2011 - At 09:55 hrs I called the c/n LINE and there was no opportunity to leave a voice message. - Rescored case as "RT Imp - Selling to Minors" and submitted Sec86 to GPEB. - The location is only suspected at this time as being RT #S02S, SCUTTLE BUTT until this can be confirmed by speaking with the c/n. sui - pending contact with c/n. - Set Diary Date to 22-July-2011 to follow up with GPEB investigator. (e. DODSON) 08 July '11, 1515 hrs. Called Jerome BENDER, GPEB Investigator to advise him of this file. Will meet on 11 July '11 to turn over the file. 1530 hrs. Called the C/N. Left message with the female who answered with contact info for the writer with a request to call. John Ramsay 08 July '11
11 July '11.
Met with the GPEB investigator, Jerome BENDER and turned over this file. BENDER advises that they will likely have an UC operation shop this RT in the near future.
No further action required. John Ramsay 11 July '11 Police Information: Pollee File #: GPE Information: Section 86 Status: GPEB Notified GPE File #: Additional Information: language line: Exhibit: GPE Region: GPEB - Vancouver Island Region GPE Email: securityinforeq@bclc.com
Description Information: Subject: retailer possibly selling to under age customers Description: Caller would like to report that a retail location is selling lottery to under age people Caller s.id that s.22 of the ret.i1location at the BC ferries terminal in Nanaimo is not checking id He h.s witnessed this on two occasions the last time w.s a couple of weeks ago Caller said that s.22
s.22 s.22
Caller also said that people looked under age but he has no way of knowing CSR thanked caller for taking the time to call and assured him that his concerns would be forward to the appropriate department (CSR was unable to locate retail number) Web Information: Date/Time Opened: 21/06/2011 4:58:29 PM Contact Roles: Name: Title: Role: Account location: Email:
30f5
Comments: There is a Customer Support case th<lt might need to result in progressive discipline <lction. Ple<lse review the C<lse <lssoci<lted with this t<lsk and t<lke <lppropri<lte <lction. If Progressive Discipline is required you must cre<lte <l PO record.
Subject: C<lse Disp<ltched T<lsk:1 Due D<lte: 21/06/2011 Assigned To: Kristen Johnson l<lst Modified DMe/Time: 21/06/2011 Comments: This C<lse h<ls been <lssigned to the group listed in the "Disp<ltch To" field.
SofS
Page 1 of8
Case: 00902851
Case Inf.ormation
Case Owner John Ramsay
Status
Priority
Case Origin
Investigating
Medium
Phone
Oose Number
Legacy System Id
Parent Case
Prize Claim
lottery Investigations
Discipline Required
Occurred On
Retail location is possible selling lottery to under age customers Thank you CSO New Email OatelTime Player
Contacted
Contact Information
Account Name
Contact Email
Contact Name
Name of Caller
s.22
Contact Phone
s.22
Scuttle Butt
Brand/Service
Ticket Control
Information
Number Book#
Sports Action
eCasino
eCasino Game
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Case:
Page 2 of8
eBingo
Outcome Su.bCategory
LlNV Notes
22June2011 Cam... once you make initial enquiries, a report may have to go to GPEB. Garry 22-Jun-2011 - Reviewed complaint and noted that the location is possibly RT #5025, scunLE BUn, with an address nearl at Ihe Nanalmo BC Feny lermlnal. . 23-Jun-2011 - At 09:55 hrs I called Ihe c/n LINE and Ihere was no opportunity 10 leave a voice message. - Rescored case as "RT Imp - Selling to Minors" and submitted Sec8610 GPEB. - The location is only suspected at Ihls lime as being RT #5025, scunLE BUn unlil this can be confirmed by speaking with the c/n. sui - pending contact with c/n. - Sel Diary Dale to 22-July-201110 follow up with GPEB investigator. (C. DODSON) 08July'11,1515hrs. Called Jerome BENDER, GPEB Investigator to advise him of this file. Wili meet on 11 July '11 to lurn over the file. 1530 hrs. Called the C/N. Left message with Ihe female who answered with contacllnfo for the writer with a request 10 call. John Ramsay 08 July '11
Police Information
PoliCe Involved
Police File #
GPE Informalion
Section 86 Status GPE Email
GPE Reporting
Addllionallnformation
Language line
ppo: Amount
CS Category
Exhibit
hltps://na8.salesforce.com/500COOOOOOEqnqc/p?retURL=/500COOOOOOEqnqc
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Page 3 of8
Description Information Subject Description retailer possibly selling to under age customers Caller would like to report that a retail location is selling lottery to under age people Caller said that s.22 of the retail location at the Be ferries terminal in Nanaimo is not checking id He has witnessed this on two occasions the last time was a couple of weeks ago Caller said tha s.22
s.22
Caller also said that people looked under age but he has no way of knOWing CSR thanked caller for taking the time to call and assured him that his concerns would be forward to the appropriate department (CSR was unable to locate retail number)
Template Questions
21/0612011 4:58 PM
Date/Time Closed
Last Modified By
Delete Reason
Contact Information
Account Information
Account Name Middle Name
Common First
s.22
Phone
Mobile
s.22
Fax Email
Consumer
SFOC Record 10
001COOOQOOri8Ms
Garnishee Orders
Player Services Notes
Garnishee Expires
Address Information
Billing Address
Additional Information
Special Notes
Be Gold Account Jd
Attention
PlayNow Account
Id
https:llna8.salesforce.com!SOOCOOOOOOEqnqc/p?retURL=/SOOCOOOOOOEqnqc
Activity Historv: Subject: GPE Notified Task: 1 Due Date: 23}06}2011 Assigned To: Amy LByrne Last Modified Date/Time: 23}06/2011 Comments: A notification has been sent to GPE. Information sent to GPE was; Case # Subject Description Submitted date
Subject: Diary Date Task: 1 Due Date: 22/07}2011 Assigned To: John Ramsay Last Modified Date/Time: 11}07/2011 Comments: GPEB Investigation D.D to 22-July-2011
Subject: Possible Progressive Discipline Action Required Task: 1 Due Date: 22/06/2011 Assigned To: Cameron Dodson Last Modified Date/Time: 22/06/2011 40f5
illSection 86
CAPTION:
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CONCLUDED
DATE
Ministry of Public and Solicitor General Gaming Policy & Enforcement Branch Investigations & Regional Operations
COWMBIA
The Best Place on Earth
BRITISH
INVESTIGATIONAL LOG:
INV# 49363
s.22
Action:
s.22 SPC McDougall spoke with who states that on the odd occasion s.22 someone will attend to s.22 store and try to sell some kind of product to s.22 customers. On this occasion were in s.22 store on the s.22 weekend and were trying to sell an already scratched used Iplayed S&W ticket to customers entering s.22 Pemberton Esso store. s.22 s.22
investigator. SPC McDougall spoke with the Pemberton watch commander RCMP and the Native band RCMP member to advise same of the event. Both the watch commander and Band RCMP member were advised of the section under the Gaming Control Act of BC. Both appreciative of the support and information provided. Both officers will endeavour to make attempts to assist
s.22
Conclusion:
s.22
Date: 06/0112012
{?
Supervisor: Mulcahy
Page 535 JAG-2012-00350
Updated to:
Nov. 28/11
PAGE 24
Name of Caller
s.22
Location
7432 Prospect St., Pemberton
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Details of Complaint
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BRITISH COLUMBIA
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Occurrence #:
s.15
26-MaY-20121R!l1 Section 86 - Manual Lower Mainland
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GPEB Hotline
ID Tag #
Service Provider
Occurrence Location
<_ . _._-
Site Location:
Occurrence Date/Time:
27-Nov-2011lli!ll12:01 AM
ESSO
Occurrence Details
Synopsis:
MT Currie FN Band raffling/reselling lottery tickets
Occurrence:
Details:
8li WebSubjElc!s
Subject Type Name Address Type Address
Subject Type:
Subject Name
Address
Phone #
Other Other
Pemberton Esso
s.22
https://internal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
2011-11-28
Page 540 JAG-2012-00350
Page 2 On
counterfeit Details
Counterfeit Serial #: Denom,ination:
...
PoHce Force Name:
Investigating Officer Name:
, Police Called:
I.
Police File
Badge #:
IRIMS #:
I-Trak #:
...
Other Description:
* Exhibit Type:
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
...
* Type:
* Attach:
kBrowse". - J
Related Files
... ...
Source Type Created
* File #:
Status
---
File Statistics .. _ - - - - - - _
...
...
GPEB UALG - Lottery Prod
Scored By:
Category:
Offence:
Cleared:
Administrative
Charge CC Charge GCA Fines Levied
Assault Cheat At Play Code of Conduct CounterfeIt Fraud G.C.A Loan Sharklng Money Laundering X Other
Intelligence
TVN
Theft Threats
Complainant Notified:
Yes
https://internal.gaming.gov.bc.calgbc-intlinv/Occunence.do
2011-11-28
Page 541 JAG-2012-00350
Page 3 of3
https://internal.gaming.gov.be.ealgbe-int/inv/Oeeurrenee.do
2011-11-28
Page 542 JAG-2012-00350
FILE:
INV.
?S03
, ITRAK#
GENERAL
1R1M:r
Section86
)'2J.I&
CAPTION: LOCATION: d'tJaI/l)(/t/t!e:
CLASSIFICATION OF FILES
OFFENCE
D D D D 0
CG House Illegal Lottery Internet VGM Other Assault Cheat at Play C.O.C. Counterfeit Fraud G.C.A. Loan Sharking Money Laundering I SeT Theft Threats Prohibited Prohibited OTHER
d-
..
CATEGORY
CLEARED
ILLEGAL GAMING
o o
Casino
o o
: j/ommUnily Gaming Centre I Bingo Halls Lotteries Products I Lottery Retailers Charities Horse Racing I TBC I Racinos Internet Gaming
0 0 0 0 0 D D 0 D D D
0 0 0 0 0 0 0 0 0
Charge CC ChargeGCA Violation Ticket Warning: Written Warning: Verbal Administrative Intelligence Unfounded OTHER
,(
SCORED
0
0
o o
CONCLUDED
SUPERVISOR DATE
The information in this file is intelligence related to retailers who could be targeted at a future time in an undercover operation. This file and documentation is open and ongoing and SHOULD NOT BE DISCLOSED to anyone. Disclosure could identify possible future targets and compromise such investigations.
./,//
It-
-'
.' - " /;
If .
f
t,
:.
tk-
/-
Page 1 of2
BRITISH COLUMBIA
(cancel]
Kno
* Status:
Assigned To: Bring Forward Date:
....
_.,
Assigned s.15
Occurrence #:
45556
Yes
* File Created:
File #: Form Date:
46563
20-sep-2011l!l
Date:
* Source Type:
* Region: * Type:
* Received
20-Sep-2011bEl
Complainant / Submitted B
ID Tag #:
* Name
GPEB
IDTag #
Service Provider
Occurrence Location
Site Location: Site Location Other:
Northern Region
Occurrence Date/Time:
20-sep-2011Ml 03:00 PM
Occurrence Details
Synopsis:
Minor Under Cover Operation
Occurrence: Details:
Su
__
__ _.
_ . _.._..__
Phone #
Subject Type:
Address
Counterfeit Details
Counterfeit Serial #: Denomination:
Page 545 JAG-2012-00350
https://internal.gaming.gov.bc.ca/gbc-int/inv/Occurrence.do
2011-09-21
(
Police Details
Police Called: Police File #: Badge #: Police Force Name: IRIMS #:
Page 2 of2
Exhibit Details
...
Other Description:
* Exhibit Type:
*#
of Exhibits:
* Total Value:
$
Seized:
Forfeit:
I* I
Su
orting Documents
...
'--_
Type:
Attach:
Related Files
* File #:
Related Occurrences
File # Occurrence # Source Type Created Status
... ...
GPEB OTHER - Lottery Prod Assault Cheat At Play Code of Conduct Counterfeit Fraud G.C.A Loan Sharking Money Laundering X Other Theft Threats
File Statistics
Scored By: Category: Offence: Cleared:
Administrative Charge CC Charge GCA Fines Levied Intelligence Other Restitution Ordered
TVN
Unfounded Warning - Written/Verbal
Complainant Notified:
(cancel]
https://internal.gaming.gov.bc.calgbc-int/inv/Occurrence.do
2011-09-21
Pages 547 through 640 redacted for the following reasons: ---------------------------s.15 s.15, s.17 s.15, s.22