Interpersonal Skills – A Self Reflection
Gibbs (1998: p9) claims ‘it is not sufficient simply to have an experience in order tolearn. Without reflecting upon this experience it may be quickly forgotten or it’slearning potential lost.’ The aim of this report is to reflect upon my personaldevelopment of the skills considered throughout the HR Core Skills module, toensure that I benefit from the experience as best I can. Generally, we reflect upon allour experiences on some level, according to Moon (2004) ‘we reflect in order to learnsomething, or we learn as a result of reflecting’. Either way, the process of reflectionis vitally important, not only in a professional context but in all aspects of life. It ‘islargely concerned with looking back, but with a view to the future’ (Girot, 2001, p5) toensure that one learns from mistakes and is able to repeat experiences that were of value. By looking back at what we have done and considering it in depth we canconclude on whether changes in our behaviour are necessary and this will enable usto improve for the future. It is not necessarily a negative matter, rather it can beaccepting that you performed well, but overall reflection helps to ensure continuousself development and improvement can empower oneself to ensure maximumpossibility of success.Hargie and Dickson stated ‘interpersonal skills are at the very epicentre of our socialexistence. We ignore them at our peril. But the good news is that we can improveour ability to communicate’ (2004: p3). These skills are crucial to everyday existence,whether it is at home, out and about or in the workplace. We constantly exerciseinterpersonal communication skills during face-to-face exchanges, on the telephone,presentation and especially when managing other individuals. Having various forms,it can be verbal, vocal or non-verbal, but regardless of its form, it is vitally importantthat one’s competency is constantly developed. Within my placement report I wascommended for my ability to communicate with others. Though, I appreciate I am notperfect, and understand it is important to continue to develop your interpersonalcommunication skills to be successful in your career. This is especially the casewithin Human Resource Management, where effective interaction with individuals isa necessity.