Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Download
Standard view
Full view
of .
Save to My Library
Look up keyword or section
Like this
2Activity

Table Of Contents

Author’s Note
From Theory to Practice
Introduction
The Issues on the Ground
From Practice to Theory
Organization of the Report
Making the Case for Performance Management
“The Public Sector Is Different”
“GPRA? Never Heard of It”
“It’s Not My Responsibility”
“We’ve Got It Covered”
“Our Program Is a Drop in the Bucket”
“My Boss Isn’t Interested”
Designing Performance Indicators
“Our Program Is Different”
“We Don’t Have the Data”
“We Can’t Find a Valid Measure of Performance”
“We Have No Control Over Outcomes”
“No One Wants to Do Crosscutting Measures”
“Our Outcomes Take Years to Achieve”
“Our Data Are a Mess”
“Our Data Are in Narrative Form”
Aligning Performance Processes
“Someone Else Does That”
“Our Budget Account Structure Is a Mess”
“We Have No Control Over That”
“We Don’t Have Unit-Cost Data”
“Everyone Wants the Existing Account Structure”
“Our GPRA Plan Is Not Our Operating Plan”
“We Don’t Have Control Over Grantees”
“There Is No Way to Include Overhead Expenses”
Using Performance Information
“What’s the Use? Decisions Are Political”
“No One Uses Indicators Anyway”: Part I
“No One Uses Indicators Anyway”: Part II
“No One Uses Indicators Anyway”: Part III
“Our Data Are on the Wrong Cycle”
“Our Organizational Structure Impedes Use”
Communicating Performance Information
“No One Here Gets It”
“We Don’t Have Money for New Reports”
“Whom Would We Communicate To?”
“No One Will Understand”
“But We Didn’t Meet Our Goal”
“What Would We Say?”
ABOUT THE AUTHOR
KEY CONTACT INFORMATION
0 of .
Results for:
No results containing your search query
P. 1
National Institutes of Health: Wye Report

National Institutes of Health: Wye Report

Ratings: (0)|Views: 12 |Likes:
Published by NIH

More info:

Published by: NIH on Jan 19, 2008
Copyright:Attribution Non-commercial

Availability:

Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less

03/20/2014

pdf

text

original

You're Reading a Free Preview
Pages 4 to 17 are not shown in this preview.
You're Reading a Free Preview
Pages 21 to 70 are not shown in this preview.

Activity (2)

You've already reviewed this. Edit your review.
1 thousand reads
1 hundred reads

You're Reading a Free Preview

Download
/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->