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Practice:
Develop a theory of action for your program
Key Action:
Develop relevant evaluation questions based on your
logic model
1
VIGNETTE: Making the Case for Rigorous Evaluation
Purpose:

Staff may not see the value of engaging in a rigorous evaluation
in addition to the regular evaluation required by the federal
Magnet Schools Assistance Program grant. Reading and
discussing this fictitious conversation between an evaluator and
a program manager will help staff reflect on how much additional
information a rigorous evaluation can generate about the impact
of their magnet program.

Source:

Excerpted from the Human Resources and Social Development
evaluation website for the Government of Canada (1998,
January). Last accessed on December 16, 2008, at

http://www.hrsdc.gc.ca/en/cs/sp/sdc/evaluation/sp-
ah053e/page04.shtml
Discussion Questions
1. What assumptions did the program manager make about the efficacy of his
program?
2. What questions about the program could not be answered without a
rigorous evaluation?

3. How would a rigorous evaluation address these questions? Specifically,
how would the use of a comparison group provide more useful information
for the program manager?

4. How might the use of a comparison group add value to your program
evaluation?
Practice:
Develop a theory of action for your program
Key Action:
Develop relevant evaluation questions based on your
logic model
2
Vignette: Making the Case for Rigorous Evaluation
Background: As an introduction to quasi-experimental evaluation, the Canadian

government\u2019s evaluation website for Human Resources and Social Development includes this
fictional conversation between an evaluator and a program manager. The evaluator pushes
the manager to think about various possible interpretations of his program\u2019s results, and
describes the benefits of a quasi-experimental evaluation design that includes a comparison
group.

* * *
Program manager: Why do we need to evaluate our program? We have a good handle on
what\u2019s going on with our program and our clients, and we know we are very successful.
Evaluator: Because you never know if it was your program or something else that produced
the success you are claiming.
Program manager: Of course we know it\u2019s our program. What else would cause all these
people to find jobs so quickly?
Evaluator: Maybe the rapid economic expansion that we are now enjoying.
Program manager: That\u2019s nonsense. Anyway, we know we have to have our program
evaluated. But why do we need to go through the trouble of finding a comparison group to do
an evaluation?
Evaluator: Let\u2019s say that six months after finishing your training program, 70% of the trainees
are working. Would you consider that proof your program is a success?
Program manager: I\u2019d say so, yes. We\u2019d like to do better than 70%, in fact, we believe we

are doing better than that but I\u2019d say that having 70% of our trainees working would make our
program look very good, especially given the barriers many of our clients face when they
come to us.

Evaluator: What proportion of these individuals might be working now if they hadn\u2019t gone
through your training program?
Program manager: I\u2019m not sure, but it wouldn\u2019t be as high as 70%, I can tell you that.
Evaluator: Well, you don\u2019t really know that, though. For all you know, 80% might be working
now if they hadn\u2019t taken training.
Program manager: No way. You don\u2019t know how many obstacles our clients face when they
come to us. We are providing a valuable service and are really helping our clients.
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