But back then, this was not a common practice… Read onfor more.We just thought that the credit ought to be given where ithad been long overdue. This forms the purpose of draftingthis case study.
CASE STUDY #77 – PIONEERING CONTAINERISEDFLEET OPERATIONS IN INDIA (1991)
Challenges and problems faced in traditionalfleet operations (1990s) –
A majority of the clients that are served by BestRoadways, is a representation of the EXIM tradecommunity, including the customs house agents andexporters / importers. The major products we transport for such clients compriseof handicrafts, textiles, and other durable goods, whichare of a very high value.Often during the monsoon season, the entire
consignment that would be loaded and sheltered by atarpaulin cover on a standard Punjab body truck, wouldget rejected at the time of the delivery at the port becauseof moist and sometimes decomposition.Often in many other cases, theft or hijacking was acommon practice – a part number of cartons loaded in thesame Punjab body truck would end up missing at the timeof the delivery.With a growing number of such concerns and complaintscoming from our EXIM clients, we were deeply worriedabout our reputation in the market.