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First, uncertainty is the inherent state of nature. The second law of
are often useful but sometimes detrimental. An intriguing group of studies by
of conversational and persuasive objectives. The exemplary research of Beach and
Conclusions from Past Research
Study 1: Initial Scale Development
Study 2: Scale Refinement
Study 3: The Uncertainty Management Matrix
First, the scales used to produce the Uncertainty Management Matrix
Second, the UMM provides a useful method for diagnosing organizational
Third, the UMM and related scales help explain the process by which
employees and organizations manage uncertainty. Past researchers have usually
Fourth, the UMM suggests that communication plays a different role on the
Fifth, the UMM and related scales can be used to establish a research agenda
focused on understanding the role of communication in managing personal and
The Uncertainty Management Matrix
Summary of Study 3 Results
Stifling Climate
Status Quo Climate
Dynamic Climate
Unsettling Climate
Biographical Statement
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Published by parulkbhatia
Valuing Real Estate Companies
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Published by: parulkbhatia on Sep 05, 2012
Copyright:Attribution Non-commercial


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