Will Kelly

703.629.5522 (mobile)
Washington, DC/Northern Virginia area
will@willkelly.com | @willkelly
www.linkedin.com/in/willkelly

Professional Summary
• Senior technical writer with experience developing thought leadership, marketing, and technical
content in support of internal initiatives, go to market strategies, and product launches.
• Content strategist with well-developed audience analysis and experience creating editorial
calendars, editorial strategy, style guides, and document templates.
• Content manager who can speak about content development and strategy in terms technology
leaders can understand.
• Published writer on DevOps, cloud computing, enterprise mobility, big data & analytics, IoT,
mobile security, and project management for major technology websites including TechTarget and
CNET TechRepublic.

Career Highlights

10/16 to Present
Senior Technical Writer, Corporate Growth, General Dynamics IT, Falls Church, VA
(Formerly CSRA)
• Primary writer for Innovate Everywhere, a corporate initiative to capture technology innovations
across GDIT customer programs. Collaborated with the corporate alliance team to create processes
to bring partner technologies across customer programs.
• Contribute to the development of GDIT corporate standard cloud migration and cloud management
solutions content and go to market strategies targeting the public sector.
• Collaborate with senior solution architects and management to develop technical collateral about
the company’s cloud computing, managed services, data & analytics, artificial intelligence,
cybersecurity, and enterprise information technology solutions.
• Serve as an advisor and coach to solutions architects and management on content development,
storytelling, and content strategy.
• Collaborated with the director of cloud services and senior solution architects after the GDIT
acquisition of CSRA to develop collateral that describes the newly combined company’s cloud
computing services and offerings.
• Created a white paper and collateral development framework and adjusted the framework
iteratively to support strategy and organizational changes.

03/09 to Present
Freelance Technical Writer, Will Kelly Writes, Springfield, VA
Time includes stints as a full-time and part-time freelancer. Selected projects include:
• Contributor to TechTarget writing articles for SearchITOperations.com and
SearchCloudComputing.com. Previous topics include DevOps and compliance, AIOps, cloud
economics, DevOps as a Service, and cloud migration. Current writing interests include self-service
cloud brokerages, cloud total cost of ownership, and IT automation.
• Previous contributor to IBM Mobile Business Insights (Site no longer publishing), Samsung Business
Insights, TechBeacon, and CNET TechRepublic writing about the cloud, enterprise mobility, BYOD,
and mobile security.
• Collaborated with NetApp product marketing and technical staff on developing product-focused
and thought leadership content about IoT, security, and enterprise storage (Part-time remote
contract through Clarity Consultants, 09/2015 to 07/2016).

Will Kelly Resume Page 1

06/15 to 05/16
Change Management & Outreach Consultant, SiloSmashers, Springfield, VA
• Provided content strategy consulting support to the Integrated Award Environment (IAE) outreach
and stakeholder management communications efforts supporting a major General Services
Administration (GSA) cloud initiative.
• Developed the first IAE communications team style guide.
• Established the IAE’s first training video development strategy.

12/14 to 05/15
Contract Technical Writer, The Washington Post, Washington, DC
(On contract through Project One)
• Spearheaded an initiative to increase the use of Atlassian Confluence for document management
• Developed an Agile framework for creating and managing internal and external technical
documentation using Atlassian Confluence and custom templates.
• Collaborated with a product manager and developers to plan and write PageBuilder for Front End
Developers, PageBuilder for Back End Developers, and PageBuilder for the Newsroom guides.

09/13 to 11/14
Contract Technical Writer, Lookingglass Cyber Solutions, Baltimore, MD
(On contract through The ACI Group)
• Developed the company’s first formal documentation plan.
• Developed the company’s first HTML5-based help system for ScoutPlatform, a Cyber Knowledge-
Based Threat Intelligence System.

08/09 to 09/12
Technical Writer/Editor, The Centech Group, Lorton, VA
• Provided internal consulting support to the Border Enforcement Management Systems (BEMS)
training team at United States Customs and Border Protection (CBP) in the areas of technical
writing, online help development, document development, MS Word template development, MS
Word document troubleshooting, technical editing, document peer reviews, style guides, and
SharePoint document management.
• Spearheaded an initiative to use Microsoft SharePoint-based workflows to manage client
documentation reviews.

Industry Thought Leadership

• Regularly quoted as an industry influencer in vendor sponsored articles about cloud computing,
digital workspaces, digital transformation, and other emerging technology trends.
• Participant in the IDG TECHtalk Twitter chats – weekly online chats – discussing technology industry
topics with CxOs, VPs, technology writers, and other industry influencers. Previous sponsors include
Pure Storage, HPE , BMC, and Cisco.

Keywords
Senior Content Strategist. Content Marketing Writer. Content Development Manager. Content Marketing
Manager. Senior Technical Writer. Lead Technical Writer. Product Marketing. Content Strategy. Content
Management. Knowledge Management. White Papers. Fact Sheets. Marketing Collateral. Web Content.
Technical Presentations. Roadmap Presentations. Solutions Documentation. Online Help. Getting Started
Guides. User Guides. Administrator Guides. Operations Guides. Installation Guides. Atlassian Confluence.
SharePoint Online.

Education
B.S., English, Frostburg State University, Frostburg, Maryland

Will Kelly Resume Page 2