ITIL Essential Study Guide

 
 
 
 
 

You are viewing a preview of
ITIL Essential Study Guide

$10.00 to read the entire document on Scribd

Spinner_mac_white
Transparent

by pcbo

Value This
Doc 		Scribd
Average
     
Pages: 20 43
Words: 2692 13640
Characters: 17525 81678
Lines: 144 623
     
     
Letters per word: 6.51 5.99
Words per line: 18.69 21.89
Words per page: 134.6 317.21

Add to your reading list

Flag_red Flag this document

Document Information

4,862 Reads | 0 Comments

Description

This ITIL processes are further explained in this guide: Service Support Functions: Service Desk, Incident Management, Problem Management, Change Management, Configuration Management, Release Management; Service Delivery Functions: Availability Management, IT Services Continuity Management, Capacity Management, Financial Management, Service Level Management

Pdf_16x16 20 Pages

Date Added

01/16/2009
Category
Tags
Groups

ITIL_DOCS Group_add

Awards

Flame Rising

Copyright

Attribution Non-commercial

More info »

 

or use Facebook Connect