is a seasoned HR practitioner with over 15 years experience. She has proven competenceparticularly in Recruitment and Training. She is also a trained career and personal coach. As a learningfacilitator and training consultant, Pat is preferred as faculty for topics like Business Communication, Customer
Service, Supervisory Training, Coaching, Effective Recruiting, Trainers’ Training, and Career Management.
is an accredited instructor of DDI’s Interaction Management and is also trained in Targete
d SelectionAdministration. A Competent Toastmaster, Pat is an impromptu speaking champion and member ofToastmasters International District 75 Philippines.Pat is an alumna of the University of the Philippines, Diliman Campus. After finishing her Bachelor of Arts inBroadcast Communication, she worked in the HR Department of FEBTC for 13 years. After working for the bank,she furthered her career in recruitment and training in companies like Easycall, Pilipino Telephone Corporation,and JobsDB.com. Pat was also briefly engaged in HR work at a couple of locally-based international callcenters and later went into consultancy with local training firms such as ExeQserve.
Patricia S. Pascua
PROGRAMS DESIGNED AND CONDUCTED:
Career Planning (for Job Seekers andOutplacement Programs)
Co-Active Coaching/Mentoring Customer Care, Service Recovery & BasicTelemarketing (for Call Centers)
English Grammar and Diction
Instructional Design & Development (For trainers)
Oral Communication Skills (ImprovedPronunciation)
Personal and Interpersonal Leadership
Prepared and ImpromptuSpeech
Performance Appraisal (See InteractionManagement)
Recruiter Skills Series (for Recruiters,Interviewers)