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US Copyright Office: renews-04-06

US Copyright Office: renews-04-06

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Published by: copyright on Jan 19, 2008
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copyright officereengineering update
Whats IV & V?
Michael Burke
 Are we building the right system? Are we building it right? These are key questions when a new information technology (IT) system is being developed. More and moreorganizations are turning to third parties to look at the work underway from an inde-pendent perspective. This work is referred to as independent verification and validationor
 IV & V.
Independent Verification…
The first question about building the rightsystem addresses whether the system willsatisfy the Office requirements. Last year,IBM completed a study of the CopyrightOffice’s information technology needs tosupport the reengineered business pro-cesses. From that study came a report of IT requirements along with a definition of how they would fit into the business pro-cesses. The study also reported on possi-ble hardware and software solutions. SRAbased its proposal on that report of ITrequirements. During their first 4 monthson the project, their employees studiedthose requirements with Office processarea task groups. Updates and refinements were made, reviewed by ReengineeringProgram Office managers and staff, andfurther reviewed and approved by theChange Control Board. The resulting“Report of Refined System Requirements”is the benchmark according to which thesystem is being built and against which it will be measured for efficacy.
…and Validation
The second question about building thesystem correctly addresses whether thesystem is being built in accordance withthe system development life cycle and ap-plicable standards, is properly document-ed at each stage in the life cycle, and isthoroughly tested before implementation.SRA International Inc. has been evaluatedby an independent third party as operat-ing at Software Engineering Institute (SEI)Capability Maturity Model (CMM) Level3. This means that SRA has demonstratedmature and robust systems developmentand management practices. By selectinga company for the system development
 An Interview withthe Facilities Design TeamUpcoming EventsHallway Chats
Continues on back panel
 An Interview withthe Facilities Design Team
Judith Nierman
spoke with members of the Leo A Daly team from the architecture, planning,and engineering firm that is responsible for facilities design development for the reengi-neered Copyright Office.Mercedes Goetz, senior project man-ager, stressed the team approach to the re-design. “As architects, we manage a designteam,” she said, “that includes CopyrightOffice staff members, representativesfrom the Library of Congress IntegratedSupport Services (ISS), Office of Security (OS), and the Architect of the Capitol(AOC), as well as Leo A Daly staff.”“We start a design project by studyingthe strategic plan of the client,” said LidaDersookian, vice president and directorof interiors, “to ensure that the physicaldesign supports the goals of the businessprocess reengineering. We conclude by offering aesthetic and functional solutions with standards higher than expected fordesign excellence.”The design team has found a numberof unique characteristics of the MadisonBuilding. “The Madison Building wasdesigned for book storage,” said Daly As-sociate Saeed Noorbakhsh. “It has under- gone a change in function that results inunique qualities for an office building.” Forexample, the Madison Building has a 5"
5"ceiling grid instead of the usual 2"
2" or2"
5" grid and has few permanent interior walls. Because the walls are hung from theceiling supports, all floor measurementsof rooms must be in multiples of 5. Inaddition, the load of the building, that is,the spacing of interior support columns,is closer than the average office buildingbecause the support system was plannedto support the heavy weight of books.The ceilings are higher than the normaloffice building, a fact that lends a certain graciousness to interior space, said Noor-bakhsh, but results in ceiling light fixturesthat are too bright for an office, althoughthey would have well illuminated stacks of books. Another unique feature of the buildingis that renovations do not require a permitfrom the District of Columbia govern-ment but do require review by ISS, OS,and AOC. An unusual, but not unique, feature of the building is the fact that there is nopower in the walls, noted the designers.Instead, the Madison Building has a floorduct system for power, phone, and dataconnections.The biggest challenge for the facili-ties designers is to finish the plan by June30, a date that was accelerated due to thebudget time line for the AOC and theLibrary. Secondary to the due date but stilla major challenge is to design for tasksand a workforce that are not fully definedat this point. While the interior designersusually observe the workings of an officebefore tackling a redesign project, in thiscase they cannot observe what as yet ex-ists only on paper.Goetz added that the unique buildingfeatures create challenges for redesign-ing the space, and the challenges become goals.
Some of the key design elements thatare common throughout this design proj-ect are:
The Office needs a“flexible generic footprint for its spaces”said Noorbakhsh. Then work areas canbe reorganized without damaging over-all space. When work stations are thesame size, their function can changebut the size can remain the same. Forexample, in the new Office, divisionreception areas will have basically thesame physical configuration but will bedifferentiated graphically.
Now all the walls are the sameneutral color. The team plans to breakthe solid color with more glass andopenings and use color and graphics wherever possible to give the building a visual identity.
Goals include providing lightfixtures with a lens to diffuse the light,switches to turn off selected lights asneeded, and more transparency in theform of open space, glass, color, andmaximum utilization of existing windows.
Resurfacing will cut down onsound transference through walls andechoes that result from the metal wallsand high ceilings.
“Smart spines.”
A string of powerand data outlets along the perpendicu-lar panels of walls will give flexibility in the location of work stations andremove outlets from floors.
“It is crucial to separatematerial handling paths from staff circulation routes,” said Goetz. In theOffice of the future, space will be orga-nized in grids with uncomplicated andeasy-to-understand patterns that repeatthroughout the Office.
Public viewing areas will be consolidated into a single spaceon the fourth floor. “This will eliminateunnecessary doors, enhance security,orient visitors to the public space, andlimit public entrance,” said Noorbakhsh. A result of the redesign will be a num-ber of gains giving employees space thatthey did not have before. Employees willhave a centralized conference center of upto six rooms on the fifth floor, an enlargedCARP room, consultation rooms in eachdivision, an enclosed pantry, centralizedcoffee areas, and a centralized copy/faxroom.
Leo A Daly facilities design team members
l to r 
Saeed Noorbakhsh, Marie Velez, Lida Dersookian, Eileen Elevado,Mercedes Goetz, Mervet Ayad, and Samuel Gyulnazarian.
 Artist’s conception of a proposed Division officereception area.
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