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Table of Figures 
Figure 1.1.1How to Use this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 - 4User Comments on the Cohort Default Rate Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 - 7Figure 2.1.1Time Frames for Cohort Default Rates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 - 6Figure 2.1.2Special Circumstances Involving Schools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 - 12Figure 2.1.3Special Circumstances Involving Repayment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 - 13Figure 2.1.4Special Circumstances Involving Loans That WereDischarged,Canceled,or Refunded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 - 14Figure 2.1.5Special Circumstances Involving Loans That Were Repurchased. . . . . . . . . . . . . . . . . 2.1 - 15Figure 2.1.6Effects of Department Actions on Cohort Default Rate Calculation. . . . . . . . . . . . . . . . 2.1 - 16Figure 2.2.1Benefits for Schools with Low Official Cohort Default Rates. . . . . . . . . . . . . . . . . . . . . 2.2 - 2Figure 2.2.2Sanctions for Schools with High Official Cohort Default Rates. . . . . . . . . . . . . . . . . . . 2.2 - 3Figure 2.2.3Challenges,Adjustments,and Appeals Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 - 4Figure 2.2.4Effective Date of Sanctions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 - 6Figure 2.3.1Loan Record Detail Reports at a Glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 3Figure 2.3.2Sample Loan Record Detail Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 5Figure 2.3.3Sample Loan Record Detail Report with Identifiers A-H. . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 6Figure 2.3.4Academic Level Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 7Figure 2.3.5Sample Loan Record Detail Report with Identifiers I-L. . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 8Figure 2.3.6Loan Type Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 8Figure 2.3.7Loan Status Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 9Figure 2.3.8Sample Loan Record Detail Report with Identifiers M-R. . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 10Figure 2.3.9Claim Reason Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 10Figure 2.3.10Sample Loan Record Detail Report with Identifiers S-V. . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 12Figure 2.3.11Enrollment Status Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 12Figure 2.3.12Usage 1 Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 13Figure 2.3.13Usage 2 Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 13Figure 2.3.14Sample Loan Record Detail Report - Summary Section in Tan. . . . . . . . . . . . . . . . . . . 2.3 - 14Figure 2.3.15Appealed Rate Flag Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.3 - 15Figure 2.4.1Effect on Cohort Default Rates for Various Types of Changes in Status. . . . . . . . . . . . 2.4 - 2Figure 2.5.1Case Management Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 - 4Figure 2.5.2Direct Loan Schools Relations Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 - 5Figure 2.6.1Header Record Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 5Figure 2.6.2Detail Record Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 6-7Figure 2.6.3Trailer Record Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 8-9Figure 2.6.4Alphabetical Data Manager Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 10-11Figure 2.6.5Numerical Data Manager Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.6 - 12-19
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Figure 3.1.1Schools Eligible to Submit a Challenge,Adjustment,or Appeal. . . . . . . . . . . . . . . . . . 3.1 - 10-11Figure 3.1.2Sample School Records Spreadsheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 - 13Figure 3.1.3Challenges,Adjustments,and Appeals that Can Affect a School’sCohort Default Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 - 14Figure 3.1.4Challenges and Appeals that Show a School HasExceptional Mitigating Circumstances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 - 15Figure 3.1.5Challenges,Adjustments,and Appeals Time Frames. . . . . . . . . . . . . . . . . . . . . . . . . . 3.1 - 16Figure 3.1.6Excerpt from Time Frame for Submitting a Loan Servicing Appeal. . . . . . . . . . . . . . . . 3.1 - 18Figure 3.2.1Sample Data Manager Monthly Status Report to Default Management. . . . . . . . . . . . . 3.2 - 6Figure 3.3.124-Month Periods Available to School in February 2004. . . . . . . . . . . . . . . . . . . . . . . . 3.3 - 1Figure 3.3.2Blank School Records Spreadsheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 - 8Figure 3.3.3Blank Data Manager Monthly Status Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 - 10
Full-Sized Blank Spreadsheets at end of Chapter 3.3
School Records SpreadsheetMonthly Status ReportFigure 4.1.1 Time Frame for Submitting an Incorrect Data Challenge . . . . . . . . . . . . . . . . . . . . . . . .4.1 - 1Figure 4.1.2Sample School Incorrect Data Challenge Spreadsheet to Data Manager . . . . . . . . . . .4.1 - 5Figure 4.1.3 Sample School Incorrect Data Challenge Letter to Data Manager. . . . . . . . . . . . . . . . . 4.1 - 7Figure 4.1.4Sample Data Manager Incorrect Data Challenge Response Spreadsheet to School. . . 4.1 - 10Figure 4.1.5 Sample Data Manager Incorrect Data Challenge Response Letter to School. . . . . . . . . 4.1 - 11School to Data Manager Incorrect Data Challenge Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1 - 14Data Manager to School Incorrect Data Challenge Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.1 - 14Figure 4.2.1Time Frame for Submitting a Participation Rate Index Challenge. . . . . . . . . . . . . . . . . 4.2 - 1Figure 4.2.2Cohort Default Rates a School Can Use to Submit aParticipation Rate Index Challenge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 - 1Figure 4.2.3Date Ranges for Acceptable 12-Month Periods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 - 3Figure 4.2.4Acceptable and Unacceptable 12-Month Periods for Cohort FY 2001. . . . . . . . . . . . . . 4.2 - 3Figure 4.2.5Sample School Participation Rate Index Challenge Spreadsheetto Default Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 - 7Figure 4.2.6Sample School Participation Rate Index Challenge Letter to Default Management. . . . 4.2 - 9School to Default Management Participation Rate Index Challenge Checklist. . . . . . . . . . . 4.2 - 10Figure 4.3.1Time Frame for Submitting an Uncorrected Data Adjustment . . . . . . . . . . . . . . . . . . . 4.3 - 1Figure 4.3.2Sample School Uncorrected Data Adjustment Spreadsheet to Default Management. . 4.3 - 4Figure 4.3.3Sample School Uncorrected Data Adjustment Letter to Default Management. . . . . . . . 4.3 - 5School to Default Management Uncorrected Data Adjustment Checklist . . . . . . . . . . . . . . . . . . 4.3 - 8Figure 4.4.1Time Frame for Submitting a New Data Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 1Figure 4.4.2Sample School New Data Adjustment Allegations Spreadsheet to Data Manager. . . . . 4.4 - 5Figure 4.4.3Sample School New Data Adjustment Allegations Letter to Data Manager. . . . . . . . . . 4.4 - 7
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Figure 4.4.4Sample Data Manager New Data Adjustment Allegations ResponseSpreadsheet to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 11Figure 4.4.5Sample Data Manager New Data Adjustment Allegations ResponseLetter to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 13Figure 4.4.6Sample School New Data Adjustment Spreadsheet to Default Management. . . . . . . . . 4.4 - 15Figure 4.4.7Sample School New Data Adjustment Letter to Default Management. . . . . . . . . . . . . . 4.4 - 17School to Data Manager New Data Adjustment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 19Data Manager to School New Data Adjustment Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 19School to Default Management New Data Adjustment Checklist . . . . . . . . . . . . . . . . . . . . . . . . 4.4 - 20Figure 4.5.1Time Frame for Submitting an Erroneous Data Appeal. . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 1Figure 4.5.2Sample School Erroneous Data Appeal Allegations Spreadsheet to Data Manager. . . . 4.5 - 5Figure 4.5.3Sample School Erroneous Data Appeal Allegations Letter to Data Manager. . . . . . . . . 4.5 - 7Figure 4.5.4Sample Data Manager Erroneous Data Appeal Allegations ResponseSpreadsheet to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 11Figure 4.5.5Sample Data Manager Erroneous Data Appeal AllegationsResponse Letter to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 13Figure 4.5.6Sample School Erroneous Data Appeal Spreadsheet to Default Management. . . . . . . . 4.5 - 15Figure 4.5.7Sample School Erroneous Data Appeal Letter to Default Management. . . . . . . . . . . . . 4.5 - 17School to Data Manager Erroneous Data Appeal Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 21Data Manager to School Erroneous Data Appeal Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 - 22School to Default Management Erroneous Data Appeal Checklist. . . . . . . . . . . . . . . . . . . . . . . 4.5 - 22Figure 4.6.1Time Frame for Submitting a Loan Servicing Appeal. . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 1Figure 4.6.2 Sample School Letter Requesting Loan Servicing Records to Data Manager. . . . . . . . 4.6 - 7Figure 4.6.3Sample Data Manager Payment Request for Loan Servicing RecordsLetter to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 11Figure 4.6.4Sample Data Manager Response to a Request for Loan Servicing RecordsSpreadsheet to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 12Figure 4.6.5Sample Data Manager Response to a Request for Loan Servicing RecordsLetter to School. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 15Figure 4.6.6Sample School Loan Servicing Appeal Spreadsheet to Default Management. . . . . . . . 4.6 - 18Figure 4.6.7Sample School Loan Servicing Appeal Letter to Default Management. . . . . . . . . . . . . 4.6 - 19School to Data Manager Loan Servicing Appeal Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 21Data Manager to School Loan Servicing Appeal Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 22School to Default Management Loan Servicing Appeal Checklist. . . . . . . . . . . . . . . . . . . . . . . . 4.6 - 22Figure 4.7.1Time Frame for Submitting an Economically Disadvantaged Appeal. . . . . . . . . . . . . . . 4.7 - 1Figure 4.7.2Date Ranges for Acceptable 12-Month Periods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.7 - 2Figure 4.7.3Acceptable and Unacceptable 12-Month Periods for Cohort FY 2001. . . . . . . . . . . . . . 4.7 - 2Figure 4.7.4Sample School Low Income Rate Spreadsheet to Default Management. . . . . . . . . . . . 4.7 - 8Figure 4.7.5Sample School Placement Rate Spreadsheet to Default Management. . . . . . . . . . . . . 4.7 - 9Figure 4.7.6Sample School Completion Rate Spreadsheet to Default Management. . . . . . . . . . . . . 4.7 - 9Figure 4.7.7Sample School Economically Disadvantaged AppealLetter to Default Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.7 - 11
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