September 20, 2012Choice Publications ... The Best Choice! • Page 3
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By Jim AkansFrom the moment onesteps through the door atMichel’s Collision &Restoration in Alanson, it isapparent that friendliness,honesty and integrity are cor-nerstone values shared by theentire staff. Handling colli-sion damage repair, vehiclerestoration and glass replace-ment, pride in workmanshipis reflected in the photos of restored vehicles lining the walls, and through customerloyalty that results in the over60-percent referrals the com-pany receives for ongoing work.Perhaps this outstanding level of dedication is a reflec-tion of Dennis Michel’s 43- year history in the vehiclerestoration and collisionrepair industry, as a formeremployee for body shops inthe Detroit and south Florida areas, and as an inde-pendent business owner since 1989. It may also bepart of a meticulous craftsmanship heritage passedon from his father, who was a clay modeler forChrysler, and his grandfather, who worked as astonemason.That tradition of dedication and expertise is now reflected through Dennis’s employees, which are histhree sons; Dan, Matt and Tim. “This is a family business,” Dennis states. “We believe in providing each of our customers with an honest and fair expe-rience at Michel’s Collision…coming straight fromthe heart.”“We all work here very well together as a team,”adds Matt. While each of those team members has a special-ty, with Tim focusing on vehicle electronics andadministrative functions such as communications with insurance companies, Dan on painting work,and Matt on heavy metal work and welding, every-one can handle every aspect of the operation. Thatincludes collision and cosmetic repair, restoration including rust damage,and vehicle glass replacement. The facility even custom tints and matchespaints on site, ensuring the perfect match for all body work.Over the years, Dennis has collected over 70 vintage vehicles in conditionsranging from basic shells to nearly full operating status. While a few of theseare slated for in-house restoration, many are available for purchase by vehi-cle enthusiasts looking for parts to accomplish restoration projects of theirown. Whether a customer is searching for a vehicle to purchase, looking tohave their own classic vehicle restored, or wanting have their current vehiclebrought back to showroom condition, the Michel’s Collision & Restorationteam will give each customer their full attention and care.“My father commented that we seem to have a very good way with ourcustomers,” Dennis relates. “I told him thatmust be because we believe in telling themthe truth. We don’t do direct repair for any insurance company. Our individual cus-tomers are always our clients.”Michel’s Collision & Restoration is locatedat 8281 U.S. 31 just south of downtown Alanson, and they serve customers through-out the northwest Michigan area. The shopis open Monday through Friday from 8 amuntil 5 pm, and can be reached at (231) 348-7066, or visit www.michelscollision.com.
Michel’s Collision & Restoration;
a true family business taking pride in qualityworkmanship and service
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Handling collision damage repair, vehicle restoration and glass replacement - friendliness, honesty and integrity arecornerstone values shared by the entire team at Michel’s Collision and Restoration in Alanson.