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5.16.5 Hoax Fund Transfers

5.16.5 Hoax Fund Transfers

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Published by CursedDiamonds

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Published by: CursedDiamonds on Sep 21, 2012
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09/21/2012

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Tiltproof Incorporated
Hoax Fund Transfers
Document No.5.16.5Effective Date02/28/2007Revision DateApprovalGN
1.0Purpose:
This document establishes how to handle the transfer of hoax funds.
 
Tiltproof Incorporated
2.0PersonsAffected:
1)Hoax Team
 
Tiltproof Incorporated
4.0
1)Only hoax certified investigators may perform these procedures.
3.0Forms,Checklists,Flowchart:
Investigator checks tosee if account hasbeen compromisedSee note 1Were fundsmoved?NOYESNOYES1. Send player (hotkey:acc.nocomp)2. Notate account2. Reset Pswd1. Send Player hotkey(acc.comp.noloss)2. Notate account3. Reset Pswd1. Send player (acct.comp.moneymoved).2. Pause AccountNOTES:1. Review know100 logins-review players serial and IP Address-Foreign serial or IP Address indicates account may have been compromised
Response Procedures to our Players for Hoax Accounts
FinishFinishGoto HoaxInvestigationProcess PRCSR sends follow upHoax email to FraudQueuePOC performshoax fund transfer 1. POC sends email toall victims (hotkey:acc.comp. moneygiven)2. notate account3. Reset pwFinish
 
Investigation Process
1)Printable version: \\tpfs1nw\workflow$\HANDBOOK-FRAUD\PrintVersions\Fraud Handbook\5.16.5 Hoax Fund Transfers.doc

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