1a. Handling an account that we received a chargeback for.
1b. Handling an account suspended/trapped due to association withchargeback player (1a.)
2a. Hacked Accounts
Friend/Family Member/Friendly Fraud
2b. Hacked Accounts
Hoax / Keylogger / Foreign Login
3. Trapped Accounts
When to stay shut, when to open, serials tountrap, looking for other emails from trapped players.
4. Off-site transfers / chat scam victims
5. FirePay / Nexum deactivations/associations
6. Affiliate Fraud
Cost per acquisition fraud
7. Processing ID and when to request it
Trap/Untrap/Seizure Log and emailing Dublin.