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UMN - Sr. Dir OIT - Position Profile

UMN - Sr. Dir OIT - Position Profile

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Published by Lars Leafblad

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Published by: Lars Leafblad on Sep 21, 2012
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09/24/2012

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EXECUTIVE POSITION PROFILESenior Director, Infrastructure and ProductionUniversity of Minnesota
On behalf of our client, the University of Minnesota, KeyStone Search has been retained in the recruitment of a 
 
Senior Director, Infrastructure and Production.
 
Position ProfileSeptember 2012Page 2
OVERVIEW
 Founded in 1851, the University of Minnesota is one of the most comprehensive public universities inthe world. It is both the state’s land-grant university and its flagship research institution. TheUniversity’s mission is to inspire students, pursue breakthrough discoveries, and share knowledgewith the state, country and world.With five campuses, approximately 69,000 students and 18,000 employees, the University ofMinnesota has an economic impact of $8.6 billion on the Minnesota economy annually. TheUniversity of Minnesota system includes five campuses, as well as field stations and research andoutreach centers. It is spread across over 27,000 acres, 863 buildings, and 29 million gross squarefeet of building area.The University of Minnesota named Eric W. Kaler its 16th president effective July 1, 2011. In hisState of the University Address on March 1, President Kaler outlined a half dozen new initiatives thattouch on each aspect of the University’s mission – teaching and learning, research, and outreach andengagement. One of President Kaler’s top priorities is operational excellence, which he describes as“a long-term commitment to work smarter, reduce costs, enhance services, and generate newsources of revenue.” To achieve operational excellence, the University continues to build anadministrative backbone that is effective in supporting teaching, research, and public engagementand that creates culture change in the way we collaborate, identify and solve problems, and moveforward together.R. Scott Studham joined the University of Minnesota as Vice President and Chief Information Officerin February 2012. Previously Scott was CIO at the University of Tennessee and Oak Ridge NationalLaboratory. He also served as the Chief Technology Officer for the National Center for ComputationalSciences which is host to the world’s fastest computer. Scott has a bachelor’s degree in chemistry, amaster’s degree in computer science and a master’s degree in business administration. He has beenthe project manager or chief architect for a top 10 supercomputer six times during the course of hiscareer, and is an internationally recognized researcher in the area of high performance computing.Scott has published in CIO Magazine, Scientific Computing, and multiple IEEE peer reviewed journals, and has been called upon by the U.S. Congress to provide testimony on information securityon multiple occasions.
OVERVIEW OF THE POSITION
The Senior Director, Infrastructure and Production reports directly to the Vice President and CIO, is amember of the IT Leadership Team and is responsible for providing strategic vision and leadership forthe Infrastructure and Production area. The University’s Office of Information Technology (OIT)mission is to serve as a catalyst for innovatively leveraging technology to advance and supportextraordinary education, breakthrough research, and dynamic public engagement; the person in thisposition plays a key role in engaging staff in fulfilling this mission.The Senior Director provides critical direction for the strategic management of Operations,Infrastructure & Architecture and Networking & Telecommunications at the University while fosteringstrong relationships with collaborative partners across the University and with outside constituents.The OIT Infrastructure and Production team has an annual budget of approximately $30M andoversees 1800 servers, 1800 wireless access points, primary and recovery data centers and 150,000 jacks. Consisting of 125 full-time staff, the Infrastructure and Production team is one of four majorfunctional areas in OIT, and currently has nine direct reports to the Senior Director of Production andInfrastructure.
 
Position ProfileSeptember 2012Page 3The ideal candidate will be a strong leader, customer-focused and committed to the higheststandards of excellence, integrity, accountability, and stewardship, who possesses a reputation forworking collaboratively with internal and external constituencies, and who has demonstrated an abilityto inspire commitment, foster innovation, and deliver results.
PRIMARY RESPONSIBILITIES
Oversee Operations, Infrastructure & Architecture and Networking & Telecommunicationsactivities providing strategic vision and leadership.
Initiate and foster business partnerships across the University that increase efficiency andeffectiveness; balance business partner needs with University and OIT priorities, businessstrategies, and objectives.
Provide direction on developing and maintaining automated processes and procedures tocomplete service requests and provisioning.
Collaborate with directors and senior managers to drive ITIL-based operational support modelsacross enterprise applications and systems.
Cultivate an environment encouraging continuous improvement identification and implementationopportunities.
Ensure the highest levels of stability and performance for enterprise systems.
Manage workflow and determine optimal allocation of tasks to teams and other resources.
Provide direct oversight for managers including performance evaluations, coaching andprofessional development.
Plan and manage budgets, in collaboration with OIT Finance.
 REQUIRED QUALIFICATIONS
BA/BS degree in MIS, Computer Science, Business or other field and 5 years of formalmanagerial experience in a large IT organization.
Broad infrastructure experience to include several of the following: experience managing servers,storage, back-ups, virtualization platforms, data centers, cable infrastructure, and networking andtelecommunication infrastructure.
Experience in supporting a broad base of users and systems.
Proven successful time management, problem solving and analytical skills in an informationtechnology setting.
Demonstrated ability to work with a variety of constituents.

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