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Oracle apps front end login problems

Oracle apps front end login problems

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Published by Niva Verma
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Published by: Niva Verma on Sep 22, 2012
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12/19/2012

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R12Loginissueontargetaftercloning,freshinstallorupgradeSuccessfullyinstalledR12.1.1inmylinuxboxwithoutgivinganyerror.ButwhenIhaveaccessmyloginthroughIE7,http://hostname.domainname:portgettingmessage"unabletoautheticatethesession"insteadofgivingmeusernameandpasswordscreen.SoIhavethoughtofFirefox,usingURL:http://host.domain:portisredirectedtohttp://host.domain:port/OA_HTML/AppsLocalLogin.jspnothinghappen,noerror,...ThecauseoftheissuemaybeJsp/Classcorruptionunder$COMMON_TOP/_pages,becauseofthatsystemwasnotabletoaccesstheclassesthismayhaveasrootcausejsp/classcorruptionorwrong$CLASSPATHAfterrunningthefollowingsteps,theissuehasbeenresolvedandIcanabletologinsuccessfully.1.cd$FND_TOP/patch/115/bin2.perlojspCompile.pl--compile--flush-p23.Runautoconfigonbothdbandappstiers3.Bringuptheservicesandtestlogin11i-perlojspcompile.pl--compile-quietWhenstartingApplicationServer10gserviceswithEBusinessSuiteRelease12,iftheserverisheavilyloadedyoumaysometimesreceiveatimeoutmessagefromoneormorestartupscriptscalledbyadstrtal.sh:-adoacorectl.shadformsctl.shadoafmctl.shThisnotedescribeshowyoucanincreasethedefaulttimeoutvaluesforthestartupscripts,whichmaypreventthisissuefromoccurring.SOLUTIONTheOC4Jcontainers(JVMs)withAS10garegivenacertainamountoftimetostartup.Ifthetimetakentostartuptheprocessislongerthanthisvalue,youwillseeanerrorreturnedbythestartupscript.NOTE:despitetheerrorbeingthrown,theprocessmayactuallystartupcorrectly.Youcanusethefollowingcommandtocheckthestatusoftheprocesses:-$ADMIN_SCRIPTS_HOME/adopmnctl.shstatusTheerrorseenforatimeoutwillnormallybesimilartothatshownbelow:-****************************************************Executingservicecontrolscript:/oracle/VIS/inst/apps/VIS_myhost/admin/scripts/adoafmctl.shstartscriptreturned:****************************************************ERROR:Timedout(100000):InterruptedExceptionYouarerunningadoafmctl.shversion120.6.12000000.2StartingOPMNmanagedOAFMOC4Jinstance...****************************************************Thetimeoutvalueisdefinedinthe$ORA_CONFIG_HOME/10.1.3/opmn/conf/opmn.xmlfileTherearethreeentriestobeconcernedabout,oneforeachofthemanagedOC4Jcontainers(oacore,formsandoafm).Theentryisshownbelowtheappropriate"process-typeid="sectionandlookslikeshownbelowbydefault:-<starttimeout="600"retry="2"/>Modifyingthetimeoutvaluefrom"600"to"1800"mayresolvethetimeouterrorForexampleyoumayseeentrysimilartoshownbelowforthe"oacore"JVMgroup(linesomittedforbrevity)<process-typeid="oacore"module-id="OC4J"status="enabled"working-dir="$ORACLE_HOME/j2ee/home"><module-data>..............................</module-data><starttimeout="600"retry="2"/>
 
<stoptimeout="120"/><restarttimeout="720"retry="2"/>..............................ThesedefaulttimeoutvaluescannotbechangedusingAutoconfigvariables,soanychangeneedstobeimplementedusingthe"ConfigurationCustomizations"sectioninNote387859.1:UsingAutoConfigtoManageSystemConfigurationsinOracleApplicationsRelease12Ifyouarerunningintothisissueandwanttochangethetimeoutasdescribedinthisnote,thesearetherecommendedsteps:IfyourproblemisoccurringinaTESTenvironment1.ShutdownallAS10gservices2.Manuallyedittheopmn.xmlfileasdescribedabove3.RestartAS10gservicestoconfirmthetimeoutmessageisnolongerseen4.ImplementthisnewtimeoutvaluebymodifyingtheAutoConfigtemplateforopmn.xmlFilename"opmn_xml_1013.tmp"locatedin$FND_TOP/admin/template5.RunAutoConfigtoregeneratetheconfigurationfileswithyourchanges6.Checkthechangeshavetakeneffectintheopmn.xmlfilecorrectly7.RestartAS10gservicesandconfirmthetimeoutmessagenolongerappearsIfyourproblemisoccurringinaPRODUCTIONenvironment1.ShutdownallAS10gservicesonaTESTenvironment2.ModifytheAutoConfigtemplateforopmn.xmlforyourTESTenvironment3.RunAutoConfigonTESTenvironmenttoregeneratetheconfigurationfileswithyourchanges4.CheckthefilesinTESTenvironmenttobesurethechangehastakeneffectasexpected5.RestartAS10gServiceonTESTenvironmentandensuretheservicesallstartupcorrectly6.PromotethischangetoyourPRODinstanceNote:Youmayseeadoacorectl.shorotherOPMNmanagedscriptsfailwithmessage"exitingwithstatus150"Thismayindicatethatthescripthasnotstarted/stoppedwithinthetimeoutdefinedfortheservicecontrolinfrastructure"s_oacoretimeout"isanAutoConfigvariablewhosevalueisusedinternallybytheservicecontrolinfrastructuretodeterminehowmuchtimeitshouldwaitbeforegivinguponascriptthatstarts/stopsaservice.TheaboveerrorlikelyindicatesthisOACoretimeouthasbeenhit.Thedefaultis100seconds,butcanbeincreasedifnecessary.ThevariablesfortheOPMNmanagedprocessesare:s_oacoretimeouts_formstimeouts_oafmtimeoutForfurtherinformationondebuggingservicestartupissuesseeNote743518.1"StartingupAS10gservicesinanEBusinessSuiteRelease12environment"Foradditionalreadingyoucanreviewsection"3StartingandStopping"intheOracleApplicationServerAdministrator'sGuide10gRelease3(10.1.3)AdditionalNote:Forcustomersusing10.1.3.4,upgradingto10.1.3.5hasalsobeenreportedasresolvingthisissueREFERENCESBUG:9061809-ADSTPALL.SHRETURNERROR:TIMEDOUT(100000):INTERRUPTEDEXCEPTIONNOTE:387859.1-UsingAutoConfigtoManageSystemConfigurationsinOracleE-BusinessSuiteRelease12
 
NOTE:743518.1-StartingupAS10gservicesinanEBusinessSuiteRelease12environmentRESOLVINGANEBSLOGINPROBLEMIwasaskedtoinvestigateanEBSloginpagefailureonaproductionsystemlastnight.Well,actually,IwasaskedifIhadanycrazyideas,sincesomeoneelsewasalreadyworkingtheproblemwithOracleSupport.Managementthoughtafreshpairofeyesmighthelp,astheEastCoasteyesthathadbeenlookingweregettingtired.Thesolutionturnedouttobesomewhatobscure,butI'mthrowingituphereincaseithelpsadesperate,flailingGooglerinthefuture.Symptomsandobservationsâ
¢ R12landingpage(Navigator)wasreturningthedreaded,generic"Youhaveencounteredanunexpectederror.PleasecontacttheSystemAdministratorforassistance"error.â
¢ Asfarasanyoneknew,therehadn'tbeenanychanges,patches,orservicerestarts;thesystemhadjustspontaneouslystoppedworking.(Don'tyoujusthatethat?)â
¢ SSOandnon-SSOloginswereauthenticatingusers,butnoworkcouldbedonebecausetheEBShomepagewasinaccessible.â
¢ Webserviceshadalreadybeenrestarted,tonoavailâ
¢ AOL/Jdiagnostictestswerepassing,implyingthatthiswasn'tasystemicJavaproblemInvestigationandresolutionMyfirstthoughtwasthattherewerecorruptJSPs(probablybecauseIhadmylastblogpostonthebrain),buttheapplicationserverlogfileswerenotconsistentwiththatproblem.ThenInoticedthattheothertroubleshootershadactivatedFNDDiagnostics,whichhadthebenefitofaddinga"Clickhereforexceptiondetails"link.Knowingthatthisoftenleadstoamostly-unintelligible(tome,anyway)Javastacktrace,Ididn'thavehighhopes,butIhadalook.Surprisingly,Ifoundsomethinginteresting:java.lang.NumberFormatException:Forinputstring:"200000000000"atjava.lang.NumberFormatException.forInputString(NumberFormatException.java:48)atjava.lang.Integer.parseInt(Integer.java:459)atjava.lang.Integer.valueOf(Integer.java:553)atoracle.apps.fnd.framework.server.OAUtility.getProfileVoMaxFetchSize(OAUtility.java:245)So,Javawashavingtroublechewingonareallylargenumber,anditlookslikeitwasgettingthatvaluefromasystemprofileoption.Aquicklookatrecently-changedprofileoptions(queryhere)revealed:applmgr@prodsys:~>sqlplusapps@last_profile_changesSQL*Plus:Release10.1.0.5.0-ProductiononWedJan2002:45:272010Copyright(c)1982,2005,Oracle.Allrightsreserved.Enterpassword:Connectedto:OracleDatabase10gEnterpriseEditionRelease10.2.0.4.0-64bitProductionWiththePartitioning,OLAP,DataMiningandRealApplicationTestingoptionsEntervaluefornumber_of_items:4ProfileOptionOptionLevelValueSetonScoldee-------------------------------------------------------------------FND:DiagnosticSiteY20-JAN-10SYSADMINsGLJournals:LaUserLESS19-JAN-10XXXXXXstFindWindowStateFND:ViewObjecSite20000000000019-JAN-10XXXXXXtMaxFetchSizeGLJournals:LaUserLESS19-JAN-10XXXXXXXXstFindWindow

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