Making an exchange
Offer or request a service. It helps to put your phone number in the offer orrequest and add some times best for you for service to be done. Our offers and/or requestswill go out in the fortnightly newsletter. If you have any problems with accessing acomputer or the website please contact the coordinator.
: Co-ordinate the exchanges and answer any emails sent to you through thewebsite. Respond to offers and requests by contacting the members directly: - Arrange adate and time for the trade, discuss any materials or costs necessary for the trade and makesure you exchange names and numbers
(if you haven’t already).
: Complete the trade and log your hours online under
record an exchange
. Itis usually the responsibility of the receiver of the service to log the hours after the exchange.We ask that you log exchanges within a week of the exchange. We encourage you to do thisindependently online, however if you do not have online access you can contact thecoordinator.
Earning Time Credits
One hour of service equals one time credit. For fractions of hours you round up to thenearest quarter hour. (For example- 1 hour and 27 minutes of service equals 1.5 timecredits. There is a one hour minimum for a trade.
Working in teams or groups
Some members will prefer to work in teams or pairs. Member profiles will simply note “Thismember wants to work in a team or pair.” W
e can assist you to identify a team or partner if you prefer. This is already happening with a gardening group on the timebank.
Problem Resolution Procedure
Whenever possible, the provider and receiver should try to work out an agreement amongthem if a problem arises during a service exchange. However, if this is not possible, you cancontact the coordinator or a committee member.
Frequently Asked Questions
What services can I buy with, and what can I do to earn time credits?
The possibilities are endless! From walking a neighbour's dog, oiling a squeaky door, rakingleaves, stuffing envelopes, braiding hair, cooking meals, giving music lessons, runningerrands to lending professional advice, everyone in a timebank has a valuable skill to share.