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LWF/ DWS Rwanda Country PROGRAM
 ASSESSMENT AND ANALYSIS OF CONFLICT MANAGEMENT AND TRAUMA COUNSELLING EASTERN PROVINCE 
 
TABLE OF CONTENTS
TABLE OF CONTENTS....................................................................................1AKNOWLEDGMENTS......................................................................................3ACRONYMS......................................................................................................41. LITERATURE REVIEW.................................................................................8
1.1. Genocide and its psychosocial consequences .................................81.2. Counselling.........................................................................................91.3. Conflict management......................................................................101.3.1. Cause of the conflict ............................................................................101.3.2. Intensity of the conflict ........................................................................111.3.3. Strategy for resolving the conflict ......................................................11
2. RESEARCH METHODOLOGY...................................................................13
2.1. Research objectives.........................................................................132.2. Sampling methods...........................................................................132.2. Data collection techniques..............................................................142.3. Methods of data analysis.................................................................15
3. DATA ANALYSIS and INTERPRETATION.................................................15
3.1. Respondent’s identification............................................................153.1.1. According to sex....................................................................................153.1.2. According to marital status.................................................................163.1.3. According to profession.......................................................................163.1.4. According to age bracket.....................................................................173.2. Trauma counselling.........................................................................173.2.1. Finding out who need counselling.......................................................173.2.2. Requested counselling per month ......................................................183.2.3. Counselling impact in terms of trauma healing ...............................193.2.3.1. Positive perception of future ...........................................................193.2.3.2. Coping up with the horrific events flash-back...............................193.2.3.3. Social Self-fulfilment ........................................................................203.2.4. Difference between groups..................................................................203.2.5. Obstacles encountered during the counselling process.....................23
Conducted by Mr. RUTAYISIRE KIBAKI AristideP.O. Box: 4397 Kigali- Rwanda/ E-mail:
kibayisire@yahoo.fr
 
Copyright © 2008 LWF/DWS Rwanda Country Program
1
 
LWF/ DWS Rwanda Country PROGRAM
 ASSESSMENT AND ANALYSIS OF CONFLICT MANAGEMENT AND TRAUMA COUNSELLING EASTERN PROVINCE 
 
3.2.5.1. Insufficient training..........................................................................233.2.5.2. Lack of appropriate place for counselling......................................233.2.5.3. Shortage of essential materials for counselling...............................233.2.5.4. Lack of follow-up activities..............................................................243.2.5.5. Lack of time for local administrative and Confessionalrepresentatives to spend on counselling...........................................243.3. Conflict management process.........................................................243.3.1. Conflict management indicators.........................................................243.3.1.1. Supporting each other during daily life..........................................243.3.1.2. Forgiveness gained by offenders......................................................253.3.1.3. Showing new socially positive behaviour........................................253.3.2. Resolved conflict per month................................................................273.3.3. The difference between groups ..........................................................273.3.3. Obstacles observed during the conflict management ......................283.3.3.1. Poverty ..............................................................................................283.3.3.2. Insufficient training.........................................................................283.3.3.3. Insufficient numbers of conflicts trained people ...........................293.3.3.4. Lack of capacity building means.....................................................293.3.3.4. Lack of didactic materials................................................................29
4. GAPS ACCOUNTERED BY THE PROGRAMME......................................29
4.1. Lack of effective mechanisms for follow-up activities..................294.2. The small operational area in the district.....................................304.3. Luck of enough staff at district level ............................................30
5. RECOMMENDATIONS ..............................................................................316. CONCLUSION.............................................................................................337. REFERENCES............................................................................................34APPENDICES.....................................................................................................i
Conducted by Mr. RUTAYISIRE KIBAKI AristideP.O. Box: 4397 Kigali- Rwanda/ E-mail:
kibayisire@yahoo.fr
 
Copyright © 2008 LWF/DWS Rwanda Country Program
2
 
LWF/ DWS Rwanda Country PROGRAM
 ASSESSMENT AND ANALYSIS OF CONFLICT MANAGEMENT AND TRAUMA COUNSELLING EASTERN PROVINCE 
 
AKNOWLEDGMENTS
There were many individuals who made this work successful. Therefore, I ‘mthankful to the many individuals who gave their time, energy and insights, and haveimmeasurably added to the quality of this work. In the first place, let me extend my heartfelt thanks to the Project Officer and theentire Eastern province LWF Project Staff for their assistance during the research process.My thanks go to the Community Development Facilitators for their contribution at thedata collection phase, the trained people and the beneficiaries of counselling andconflict management for the accurate information they gave us.I’m also thankful to data field assistants for their hard working and care expressed tothe respondents.
Conducted by Mr. RUTAYISIRE KIBAKI AristideP.O. Box: 4397 Kigali- Rwanda/ E-mail:
kibayisire@yahoo.fr
 
Copyright © 2008 LWF/DWS Rwanda Country Program
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