Sales representative role The sales representative role connects yoursales team to your business information overthe Internet, regardless of time or location.Sitting at their desks, at home or on the road,your sales reps can easily access, view andupdate customer and company informationstored in Microsoft Axapta. Your sales officecan be open 24 hours a day, seven days aweek, at a low cost.Expanding the amount of information yoursales reps can access and where they canaccess it from can give you a more efficientand more knowledgeable sales team. Yourteam can focus on making the next saleinstead of chasing after updated information. Your sales reps can also update their salesinformation in realtime, so you won’t have towait until the end of the month or the end of the quarter to see your results. Ultimately,your customers benefit most from moreaccurate, up-to-date information and betterservice.Vendor role The vendor role allows you and your vendorsto exchange accurate, up-to-date informationregarding items, item specific documents,purchases and shipping data, as well asbackground information about your vendor.Exchanging data on a shared Web site cutsdown on phone calls, faxes and emails, as wellas errors due to multiple data entry. But themost important benefit is the added value of collaboration and loyalty, leading to lowercosts for both parties. Giving your vendors atool to collaborate with you and reduce costson both sides will help strengthen a profitablerelationship between you and your vendors.Vendors view and edit open purchase ordersthrough vendor-specific Web sites. Viewabledata includes creation date, purchase number,delivery address, requested delivery date andinvoice totals. Editable data includes deliverydates, quantities and cost prices.Vendors can also use the vendor role to viewitem type, volume, packing quantity, price unitand other data. They can add their own itemnumbers and descriptions, but they cannotalter your internal item numbers in MicrosoftAxapta. You can also attach documents such asfact sheets, contracts, drawings or promotionalinformation to items, so that the information isshared with your vendors. The vendor role tracks vendor performance byusing built-in views on delivery due dates,vendor on-time delivery performance, averagedays late, backorder status and average lead-time, as well as details supporting theperformance evaluation.Employee role The employee role connects all of youremployees in a virtual online community.Whether they sit down the hall or in a differentdepartment, subsidiary or country, youremployees can easily view and updatepersonal information stored by the humanresources (HR) department. Empoweringemployees with responsibility over their owndata saves time and effort for your HRdepartment. Users in different time zones canaccess their personalized information over theInternet whenever they need to—not onlyduring business hours. The employee role delivers the rightinformation to the right user, and enforcessecurity by limiting access to only what isappropriate for each user. It’s a tool that helpsenable employee satisfaction in a securemanner.Managers can use the employee role to betterassess employees’ skills and development,modify job responsibilities or add trainingsessions when there is a gap between anemployee’s skill level and job requirements.Managers can view and update the results of annual appraisal interviews and the activitiesand deadlines agreed upon. Individualdevelopment plans can be viewed in detailanytime to ensure employees are performingthe right activities and meeting deadlines.Company assets such as mobile phones,
MICROSOFT BUSINESS SOLUTIONS– AXAPTA 2