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1 Subject: FAQ: Purchasing Create Internal Requisition / Sales Order Type: FAQ Status: PUBLISHED Content Type: TEXT/X-HTML Creation Date: 18-DEC-2002 Last Revision Date: 02-MAR-2005

Procurement (Purchasing) Last updated on March 18, 2003 REQUISITIONS: Create Internal Requisition / Sales Order - Release 10.7, 11.0, 11 .5.X Frequently reported how-to questions relating to product specific programs. -------------------------------------------------------------------------------Instructions for the reader: The articles below do not include bugs/patches or troubleshooting as these are addressed in great detail in the notes referenced i n the Oracle Purchasing: Requisitions section of the Self Service Toolkit. -------------------------------------------------------------------------------FAQ Summary Which Requisitions are processed via Create Internal Sales Order? Why am I unable to select Inventory as my source type when I create a Requisition? When I try to enter a Requisition line, which is internally sourced, I am unable to see my source Organization in the LOV? Is the create Internal Sales Order process Operating Unit dependent? Why is it that after creating and approving an Internal Requisition and running the Create Internal Sales Order process my Requisition line is not transferred t o OE? Why is it that after Running Create Internal Sales Order process and Order Import the records are still there in the Interface tables? What are the ways to debug the Create Internal Sales Order ? Why is the transferred_to_oe_flag at the headers updated to Y even if some of the records failed during the Create Internal Sales Order process? Cannot save the internal requisition with message Destination location requires c ustomer association prompted? -------------------------------------------------------------------------------FAQ Details Q1. Which Requisitions are processed via Create Internal Sales Order? A: Only Requisitions Lines which are Internally Sourced and Approved are picked by the Create Internal Sales Order process. Each Requisition Line is processed and picked up by the Create Internal Sales order process if the Source Type is In ventory . [top] Q2. Why am I unable to select Inventory ion? as my source type when I create a Requisit

A: The Item attribute has to be Internal Orderable for Item to be internally sourc ed. [top]

Q3. When I try to enter a Requisition line, which is internally sourced, I am un able to see my source Organization in the LOV? A: You need to define the Shipping Network between the Source Organization and t he destination Organization. You can do this in Inventory>Setup>Organizations>Sh ipping Network and do the setup for the Shipping Network between the two organiz ations. Also make sure you set the Internal Order Required flag. [top] Q4. Is the create Internal Sales Order process Operating Unit dependent? A: Yes. In Release 11i we have the enhance functionality of creating the Sales O rder in the Source Organizations Operating Unit. All the Requisition line valida tions and Setup Validations are done in the source Organization s Operating Unit. If the Create Internal Sales Order fails you need to check if the Setup is done properly in the Source Organization s Operating Unit. [top] Q5. Why is it that after creating and approving an Internal Requisition and runn ing the Create Internal Sales Order process my Requisition line is not transferr ed to OE? A: This could be because of various setup Issues. From the PO side make sure you have done the Customer location associations for the location you select in the destination and Source Org s Operating Unit. Also check if you have entered the Order Type and Order Source in the Purchasing>Setup>Organizations>Purchasing Opt ions> Internal Requisition tab. From the OE side also make sure you have done the S etup related with Create Internal Sales Order. The Order type you entered in the PO system Parameters must have the Order type details defined in OE. [top] Q6. Why is it that after Running Create Internal Sales Order ort the records are still there in the Interface tables? process and Order Imp

A: This is because the Sales Order will be created in the source Organizations O perating Unit. In Release 11 we created the Sales Order in the destination Org. But in the R11i we have the enhanced functionality of creating the Sales Order i n the Source Organization s Operating Unit. Therefore you have to run Order Import in the Source Organization. [top] Q7. What are the ways to debug the Create Internal Sales Order ?

A: You have the Concurrent Log created for each Create Internal Sales Order proces s run. The log will have information related to the Source and destination Organ ization s Operating Unit and whether the setups are done properly in the operating Units. It will also have information of whether the record was picked for proce ssing but failed validations later. You need to get the Database level trace to check the code flow for the Create Internal Sales Order [top] Q8. Why is the transferred_to_oe_flag at the headers updated to Y even if some of the records failed during the Create Internal Sales Order process?

A: This is a known issue. Check Enhancement Bug# 2204076. [top] Q9. Cannot save the internal requisition with message Destination location requir es customer association prompted? A: The issue is caused by deliver-to location of internal requisition has not be en associate with a customer. For internal requisition, deliver-to locations are need to associate with a customer, this is minimum Purchasing Setup for Interna l Requisition as stated in Page 3-30 of Oracle Purchasing User Guide. For instructions to associate an location with customer, it can reference to sec tion 'Assigning a Business Purpose to a Customer Address' in page 3-38 of Oracle Receivables User's Guide. Example: 1. Logon with Account Receivable responsibility 2. Navigate to Customer > Standard 3. Create an new internal customer OR query previously created internal customer 4. On Customer - Standard form Create a new address by clicking 'New' button OR select previous defined address shown from 'Address' tab and click 'Open' but ton 5. On Customer Address window, Click 'Business Purposes' tab 6. Under 'Usage' column, enter 'Ship To' (or select from LOV) 7. Under 'Location'. enter the Deliver-to Location from requisition 8. Save the record and then click 'Open' button from 'Business Purpose' tab 9. At 'Business Purpose' window > 'Detail' Tab, 'Internal' section Enter Deliver-to Location from requisition to field 'Location' by selecting from LOV. 10. Save the record. [top] --------------------------------------------------------------------------------