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July 14, 2012

SM Department Store North Edsa

Dear Sir/Madam: Undersigned would like to express her liberty by requesting from your kind office the following documents: 1. Certificate, and 2. Sales Invoice. This is in connection with the purchase of undersigned of an American Homes Rice Cooker, Model ANC 1861, that was purchased last June 25, 2012 at your department store, which has a defect in its heating mechanism. To verify aforementioned, undersigned has a BDO Reward Card with account number, 8880-5128-2619-5038, so validation of such is made possible. Hoping for your favourable response, I remain Respectfully yours, _____________________ Abigael Ann B. Inson 391-9008/966-0449

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