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Effective Interpersonal Skills

Effective Interpersonal Skills

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Published by api-3754023

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Published by: api-3754023 on Jan 20, 2009
Copyright:Attribution Non-commercial

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05/10/2014

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Effective Interpersonal Skills
 
Barriers to Communication
Physical or environmental barrier Language barrier Personal or socio psychological barrier 
 
Tactful Conversations
T
= Think before you speak 
A
= Apologize quickly when you blunder 
C
= Converse, don’t compete
T
= Time your comments
F
= Focus on behavior – not personality
U
= Uncover hidden feelings
L
= Listen to feedback 

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