Heathfield School ICT Training

The Network Bible

Getting the Most out of the school network

Monday 24th January 2011

1. Trouble shooting Logon Problems Its all about getting off to a great start! When you first log on to your computer, use the following points to help: If you are using a laptop, check you have wireless signal (hcs roaming) Make sure you are logging on to SCH4354 and NOT this computer Ensure that log on using dial-up connection box is unchecked

2. Using the RESOURCES drive effectively On the network, there are various drives which have letters after them, e.g. P drive (office staff use this mostly), H drive which is the same as My Documents, W drive and R drive Resources see below:

R Drive Resources

This is split into STUDENTS, and STAFF. Students have no access to the STAFF section. Staff have full access to both areas. The aim of the Resources drive is to create a customisable bank of resources which are available to Staff and Students alike collaboration within and between departments. Work can be created for students and uploaded to this drive TASK: Go into the STAFF Resources drive, find the CPD file, open this and find the ICT Training Bible document. Next, Copy it to My Documents (the H drive) 3. The Work Postbox (W drive) Each member of staff has a Work Postbox see example below.

This is a submission folder. The students have write access to each folder but, to prevent copying another students work, cannot read the files inside. They can produce work and drop it in your Work Postbox. You can then print off, use as exemplar work or delete!

TASK: Remember that file you copied to My Documents in the last exercise? Time to find it again. Then, re-name the file (maybe put your initials next to it). Once this is done, open the Work Postbox and resize the two windows so that you can see them both. Drag the renamed file from its original location and release over my (IGrant) work postbox. This is the process the students need to go through to submit work via this method. Space for notes:

4. E-mail E-mail is crucial for getting information out to staff. It will never replace face to face contact but is another tool to enhancing communication in the school.

The Logon process: Task: Type the address for your e-mail logon screen see below:

Next: Add this into your FAVOURITES you will never have to type it out again once this is done! Logon TASK: Send an e-mail to me using the To: function. Click on New and then:

Click on To:

Type my name in the Search and then find me in the list click on my name and then click on OK my name automatically goes into the address bar.

Type your message

Next: DO NOT SEND YET! I would like you to attach something to the e-mail go into the Resources drive (R drive) and attach something. Then send. SPACE FOR NOTES:

5. Helpdesk The Helpdesk is the preferred means to communicate issues / problems with the IT department. Once a job has been raised, you will receive notification by e-mail. The IT department can then allocate someone to resolve it and you will be able to track progress. What is the easiest way to send a message for help? All you need to do is to e-mail:

help@heathfieldcommunityschool.net Put down the problem and send. The IT department will then get on it. You can also get to the Helpdesk by typing help into the address bar, once you have logged onto the Network. This screen then appears:

You can login to the Helpdesk same login and password as you used to log onto the Network. 6. SchoolSuite SchoolSuite is used to book computer suites and laptop trolleys. It is the gateway to delivering ICT across the curriculum. It can be accessed by typing in the following:

www.eryan.co.uk

7. iTALC

Now, click on SchoolSuite

iTALC has replaced Viglen Remote Tutor. iTALC allows you to switch the computers on / off in a computer room but more importantly allows you to monitor what is on their screens! To access iTALC: Go to the START button, click then scroll up to iTALC

If you want to know how to use iTALC, there is a comprehensive tutorial on the Helpdesk. Task: Type help into the address bar and find the tutorial read at your leisure!

8. Your ICT Teachers Toolkit The Toolkit has been developed to take some of the time, mystery and frustration out of using ICT programs in your lessons. It represents some of the fantastic resources on the internet to use in lessons. It is split into different sections, e.g. collaboration for ease of use. Once you click on this branch, access to the websites is revealed. See below:

TASK: Using the skills from earlier, find the Teachers Toolkit on the Resources drive. Have a play around on the toolkit. Find one website you are going to try out this week in one of your lessons. What is the website? ________________________________________________

How did it go? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________

9. SIMS SIMS allows you to view all Staff and Student details. It is an extremely useful programme. To access SIMS you will need a log on (see IT department if you do not know if you have one). See Below:

Click here

Once you have logged on, this screen appears: You can then check out Students and Staff details by clicking here....

Next, I typed in a students surname and this screen appears:

I can the find the student and access their details, e.g. phone number, address, timetable, etc.

Is there one thing you will take away from this session?

What is it?

10. The Staff Proxy

One of the more frustrating features of the school network is the frequent appearance of Spiky; the character pictured below.

He plays a critical role in protecting the students and the school network from potential harm. Occasionally he is a little over-protective, which can lead to frustration when researching a particular topic. This guide provides the step-by-step procedure to reduce his appearance in your innocuous searches. The staff proxy allows you to bypass the majority of the RM filters. All traffic is still logged, and staff should be especially wary when using the staff proxy, ESPECIALLY in front of students. This procedure can only be carried out on staff laptops and students should never be allowed to use this facility.

1) Configure the proxy: Set your proxy to staffproxy.swgfl.org.uk (without the quotation marks), port 8080. (Internet Explorer, tools, internet options, connections tab, LAN settings) Apply & OK. 2) Log in to the Staff Proxy: In the address bar of Internet Explorer navigate to login.staffproxy (without quotation marks). Make this your home page if you will.

3) In the login box that appears, enter your username and password. If you do not currently have a password, please request one by raising a call on help@heathfieldcommunityschool.net 4) You can now browse the internet using the Staff Proxy. Well done!

11. Using your laptop between home and school: The proxy settings.
In a bid to make the transition between home and work as seamless as possible, detailed below are the necessary steps to allow you to turn the proxy off at home and on at work with a single click! 1) On your school laptop go to the following location: R:\Staff Only\CPD\Tools. Once there, copy the file entitled ProxyPal.exe to your network drive, or local hard drive (C:\)

2) Run the file

. 3) After installation, restart Internet Explorer. To make the toggle accessible with a single click: 1) In Internet Explorer, right click in the top right of the menu area until the following menu appears:

2) Remove the tick from Lock the Toolbars and ensure that Command Bar is checked. A small bar should appear to the left of the home icon.

3) Right click again, scroll down to Customise >, then to Add or Remove commands. In the dialogue box that opens up, ensure that ProxyPal is in the right hand box.

You might take this opportunity to configure the rest of your toolbar. 4) Drag the bar next to the Home icon to the left until the ProxyPal icon appears.

5) Right click on the menu area and put a tick in the Lock the Toolbar option. You can now toggle the proxy easily.

12. Fun with e-mail

An oft heard gripe in the IT department relates to the timeout on the Somerset County Council web based e-mail. This slightly over-zealous feature is designed to prevent users from leaving their accounts logged on, but far too frequently results in loss of data whilst composing a carefully phrased e-mail. Use the following steps to configure Outlook, and open some of the more advanced features of this powerful tool. 1) Open Outlook by navigating to Start>All Programs>Microsoft Office>Microsoft Outlook 2010. 2) The Mail Account set up Wizard should start

3) Select Yes on the Email Accounts screen, put a tick in Manually configure server settings and select Microsoft Exchange as the server type.

4) For the exchange server: lea-mbx-cms2.lead.somerset.gov.uk, enter your username and click Check Name

5) In the dialogue box that opens enter: LEAD\username password 6) The exchange server and username should become underlined in the previous screen.

7) If you only plan on accessing your e-mail from within school, click on Next and finish. You are done! 8) If you wish to access your work e-mail at home, click on More Settings, Connection, put a tick in Connect to Microsoft Exchange using HTTP and click on Exchange Proxy Settings

9) Configure as below:

10) OK, Next and Finish! You can now access your e-mail from anywhere! 13) How to Configure your phone to access your county e-mail The settings to configure Blackberrys, iPhones and Windows phones can all be found on R:\staff only\CPD\Tools\

14) Creating Rules to manage your e-mail

Rules can be used to manage your mail effectively. You can move mail, forward it, set specific sounds to play, as well as a whole host of other options. There can be a number of triggers, however, in this scenario we are going to create a rule that looks for a string in the subject line, and moves the mail to that folder. This might be invaluable if you wished to automatically sort your homeowrk submissions based on a class group. 1) Within Outlook click on Rules > Create Rule

2) The screen below shows some of the criteria that you can set, as well as some of the actions that you can perform.

3) In the example below I created a folder called 9RE in my mailbox (right click on your name in the left hand pane, select new folder.), then creted a rule to say that all e-mails with the 9RE in the subject line would be moved to that folder.

Now if I ask students to put 9RE into the subject line, all mail will be put straight into that folder.